Xerox Phaser 7760DX User Manual

							
Solving Print-Quality Problems
Phaser® 7760 Color Laser Printer 4-14
All Colors Are Too Light or Too Dark
Problem
Colors appear faded or too dark. 
Solution
1.Use a different TekColor correction in the printer driver.
Note: Setting the TekColor correction to  Automatic produces the best results for most 
documents.
2. Verify the print-quality mode selected  is appropriate for the paper type.
3. If the problem continues, in the Xerox printer driver (Windows 2000 or later), select the 
Te k C o l o r   tab, click the  More Options  button, and then adjust the  Lightness level.
4. If the problem continues, calibrate the co lors using the procedures on the Color 
Calibration Tutorial page. To print th e Color Calibration Tutorial page:
a. On the control panel, select 
Troubleshooting, and then press the  OK button.
b. Select 
Print Quality Problems, and then press the  OK button.
c. Select 
Calibrate Colors, and then press the  OK button.
d. Select 
Tu t o r i a l  P a g e, and then press the  OK button.
e. Follow the instructions on the page.
See also:  Adjusting Color  on page 4-3
Grays Are Not Neutral
Problem
The grays on the printed page are no t neutral; they contain color tints.
Solution
Follow the procedures on the Color Calibration Tu torial page to calibrate the printer’s colors. 
To print the Color Calibration Tutorial page:
1. On the control panel, select 
Troubleshooting, and then press the  OK button.
2. Select 
Print Quality Problems, and then press the  OK button.
3. Select 
Calibrate Colors, and then press the  OK button.
4. Select 
Tu t o r i a l  P a g e, and then press the  OK button.
5. Follow the instructions on the page.
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Solving Print-Quality Problems
Phaser® 7760 Color Laser Printer 4-15
Colors Vary Between Computers
Problem
The colors printed from one computer do not  match the colors printed from a different 
computer.
Solution
To prevent color differences in print jobs:
1. Confirm that the driver settings for  Print Quality and Color Correction  are identical on 
both computers. 
2. Adjust the settings as needed. 
Note: Driver settings override the settings  selected on the control panel. 
See also:  Adjusting Color  on page 4-3
Colors Do Not Match
Problem
The color produced by the pr inter is different from the color that it must match.
Solution
For help with color matching problems, go to  www.xerox.com/office/7760support.
If the problem continues, follow these steps to en sure that the colors produced by the printer 
are accurate:
1. Confirm that the settings for  Print Quality and Color Correction  are identical in the 
printer driver and on the control panel.
2. Print the RGB Sampler page s or CMYK Sampler pages.
a. On the control panel, highlight 
Information, and then press the  OK button.
b. Select 
Sample Pages, and then press the  OK button.
c. Select 
RGB Sampler Pages or CMYK Sampler Pages, and then press the  OK 
button.
3. Use the values on the color sampler to  set the colors in your document.
See also:  Advanced Features Guide  at www.xerox.com/office/7760support
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Solving Print-Quality Problems
Phaser® 7760 Color Laser Printer 4-16
Printed Colors Do Not Match Monitor Colors
Problem
The color produced by the printer looks differen t from the color that appears on the monitor. 
Solution
See also: 
Advanced Features Guide  at www.xerox.com/office/7760support
PANTONE Colors Do Not Match
Problem
The colors printed on the document do not  match the Phaser 7760 Color Laser Printer 
PANTONE color chart. 
Solution
For information about PANTONE color matching, go to  www.xerox.com/office/7760support.
Color Settings Not Applied
Problem
If you change color settings on the control panel, it does not affect the colors in the printed 
document. 
Solution
To change color settings:
1. In the printer driver, change the settings for  Print Quality and Color Correction .
See also:  Adjusting Color  on page 4-3
Note: Driver settings override the settings  selected on the control panel. 
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Solving Print-Quality Problems
Phaser® 7760 Color Laser Printer 4-17
Print Area Is Not Centered on the Paper
Problem
The printed area appears outs ide the margins on the page.
Solution
1.On the control panel, select Paper Tray Setup, and then press the  OKbutton.
2. Select the tray you are using, and then press the  OKbutton.
3. Verify that the tray is set to the correct paper size.
4. If the problem continues, use the Calibrate Ma rgins page to shift the print area on the 
paper. The print area appears as a dashed  rectangle on the Calibrate Margins page; the 
printer does not print outside this rectangle. 
a. On the control panel, select 
Troubleshooting, and then press the  OKbutton.
b. Select 
Print Quality Problems, and then press the  OKbutton.
c. Select 
Calibrate Margins, and then press the  OKbutton.
d. Select 
Calibrate Margins Page, and then press the  OKbutton.
e. Select the appropriate tray to calibrate, and then press the  OKbutton.
f. Follow the instructions on  the Calibrate Margins page.
See also:  Advanced Features Guide  at www.xerox.com/office/7760support
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Phaser® 7760 Color Laser Printer5-1
.
This chapter includes:
■Cleaning the Printer  on page 5-2
■Adding Staples on page 5-6
■Emptying the Punch Waste Box  on page 5-12
■Ordering Supplies on page 5-14
■Moving and Repacking the Printer  on page 5-16
See also:  Maintenance video tutorials at  www.xerox.com/office/7760support
Replacing supplies video tutorials at  www.xerox.com/office/7760support
Maintenance
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Cleaning the Printer
Phaser® 7760 Color Laser Printer 5-2
Cleaning the Printer
■Cleaning the Outside of the Printer  on page 5-2
■Cleaning the Laser Window on page 5-3
For safety information, see  User Safety on page A-1.
Cleaning the Outside of the Printer
To remove stains, clean the outside of the prin ter using a soft, damp cloth moistened with a 
mild neutral detergent. Do not spray  detergent directly onto the printer.
Warning: To prevent electric shock, turn the prin ter off and unplug the power cord from the 
electrical outlet before cleaning the printer.
Use only an approved toner vacuum to clean th e printer. Do not lubricate the printer with oil.
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Cleaning the Printer
Phaser® 7760 Color Laser Printer 5-3
Cleaning the Laser Window
1.Open the front door.
2. Open the waste cartridge door.
3. Remove the waste cartridge.
Note: Be careful not to spill the tone r by tipping the waste cartridge.
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Cleaning the Printer
Phaser® 7760 Color Laser Printer 5-4
4.
Remove the laser cleaning wand from the front door.
5. Insert the laser cleaning wand into the slot,  there is a slot for each imaging unit labeled one 
through four. 
6. Push the wand all the way into  the printer until you hear a click or the arrow on the wand 
aligns with the front of the printer.
Note: If you fail to insert the laser cleaning wand  fully into the printer, the laser window 
will not be cleaned properly.
7. Repeat Steps 4 and 5 for each slot.
8. Place the laser cleaning wand  back inside the front door.
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1
2x
32
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Cleaning the Printer
Phaser® 7760 Color Laser Printer 5-5
9.
Reinsert the waste cartridge and close the waste cartridge door.
10. Close the front door.
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Adding Staples
Phaser® 7760 Color Laser Printer 5-6
Adding Staples
This section includes:
■Adding Staples to the Regular Stapler  on page 5-6
■Adding Staples to the Booklet Stapler  on page 5-9
Note: The staple cartridges used in the booklet st apler are different from the staple cartridges 
used in the regular stapler.
Adding Staples to the Regular Stapler
When the control panel displays  a message that staple cartridge R1 needs to be replaced, 
follow these steps.
1. Open the finisher door.
2. Pull the staple unit to th e front of the finisher.
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