Xerox Phaser 7760DX User Manual

Controlling the Quality of Your Prints
Phaser® 7760 Color Laser Printer 4-4
To select the color correction in a supported driver:
See also: 
Knowledge Base at  www.xerox.com/office/7760support
None Applies no color correction. Use with other color 
management tools, such as ICC (International Color 
Consortium) profiles, ColorSync, or the PANTONE
® 
Color Chart for your printer.
Black and White Converts all colors to shades of gray.
Use Printer Control 
Panel Setting Uses the color correction set in the...

Solving Print-Quality Problems
Phaser® 7760 Color Laser Printer 4-5
Solving Print-Quality Problems
This section includes:
■Light Lines or Streaks in One Color  on page 4-6
■Dark Lines, Smudges, or Streaks Through All Colors  on page 4-7
■Repeating Defects on page 4-8
■Colors Align Incorrectly  on page 4-9
■Incomplete Fusing on page 4-10
■Image Is Offset on page 4-11
■Solid Fills Appear Mottled or Bl otchy, Blacks Appear Blue on page 4-12
■Poor Transparency Print Quality  on page 4-13
■All Colors Are Too...

Solving Print-Quality Problems
Phaser® 7760 Color Laser Printer 4-6
Light Lines or Streaks in One Color
Problem
Solution
1.Open the front door.
2. Remove the waste cartridge.
3. Clean the laser window for the color affected  with the laser window cleaner wand. See 
Cleaning the Laser Window  on page 5-3.
Note: The laser window cleaner wand is located inside the front door. Insert the wand 
until the arrow aligns with the front plate of the printer.
4. Return the waste cartridge to the printer.
5. If the...

Solving Print-Quality Problems
Phaser® 7760 Color Laser Printer 4-7
Dark Lines, Smudges, or St reaks Through All Colors
Problem
Solution
1.Verify that the paper you are using is  the correct type for the printer. See Supported Paper 
and Media  on page 3-3.
2. Verify that the paper is properly loaded in the  tray, and the correct paper type is selected in 
the 
Paper Tray Setup menu. See  Loading Paper  on page 3-9.
If the problem continues, remove toner print smears:
1. On the control panel, select...

Solving Print-Quality Problems
Phaser® 7760 Color Laser Printer 4-8
Repeating Defects
Problem
Solution
Print the Repeating Defects page to view instru ctions for correcting the problem. To print the 
Repeating Defects page:
1. On the control panel, select 
Troubleshooting, and then press the  OK button.
2. Select 
Print Quality Problems, and then press the  OK button.
3. Select 
Repeating Defects, and then press the  OK button. 
The Repeating Defects page prints.
4. Follow the instructions on the page...

Solving Print-Quality Problems
Phaser® 7760 Color Laser Printer 4-9
Colors Align Incorrectly
Problem
Solution
1.Open and close the front door. The printer pe rforms an automatic registration calibration 
with the next print.
Color has shifted outside the designated ar ea or is superimposed over another color.
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Solving Print-Quality Problems
Phaser® 7760 Color Laser Printer 4-10
Incomplete Fusing
Problem
Solution
1.Verify that the paper you are using is  the correct type for the printer. See Supported Paper 
and Media  on page 3-3.
2. Verify that the paper is properly loaded in the  tray, and the correct paper type is selected in 
the 
Paper Tray Setup menu. See  Loading Paper  on page 3-9.
If the problem continues:
1. Do one of the following:
■Tray 1 (MPT): Remove and re-insert the paper.
■Tray 2-5: Open and...

Solving Print-Quality Problems
Phaser® 7760 Color Laser Printer 4-11
Image Is Offset
Problem
Solution
1.Verify that the paper you are using is  the correct type for the printer. See Supported Paper 
and Media  on page 3-3.
2. Verify that the paper is properly loaded in the  tray, and the correct paper type is selected in 
the 
Paper Tray Setup menu. See  Loading Paper  on page 3-9.
If the problem continues:
1. Do one of the following:
■Tray 1 (MPT): Remove and re-insert the paper.
■Tray 2-5: Open and...

Solving Print-Quality Problems
Phaser® 7760 Color Laser Printer 4-12
Solid Fills Appear Mottled or  Blotchy, Blacks Appear Blue
Problem
Solution
1.Verify that the paper you are using is  the correct type for the printer. See Supported Paper 
and Media  on page 3-3.
2. Verify that the paper is properly loaded in the  tray, and the correct paper type is selected in 
the 
Paper Tray Setup menu. See  Loading Paper  on page 3-9.
If the problem continues, adjust the toner tr ansfer setting for the paper type...

Solving Print-Quality Problems
Phaser® 7760 Color Laser Printer 4-13
Poor Transparency Print Quality
Problem
Print-quality defects are occurri ng on the transparency film:
■Light and/or dark spots.
■Smeared toner
■Light bands on the print
Caution: Damage caused by using unsupported paper, transparencies, and other specialty 
media is not covered by the Xerox warranty,  service agreement, or Total Satisfaction 
Guarantee. The Total Satisfaction Guarantee is  available in the United States and Canada....