Xerox Documate 5540 User Guide

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User Guide23
Loading Documents
Use the Flatbed glass to scan documents on light weight paper, such as credit card receipts, or 
items that cannot be scanned with the Automatic Document Feeder, such as pages in a book or 
plastic cards.
Note: You must remove any pages from the Automatic Document Feeder before scanning from 
the Flatbed glass. If pages are in the Automatic Document Feeder, they will be scanned instead of 
the page on the Flatbed glass.
1. Remove any pages from the Automatic Document Feeder.
2. Open the scanner lid and place the page on the scanner glass, face down.
3. Close the lid.
4. You can now scan the documents using the scanner buttons, OneTouch, or one of the other 
scanning interfaces. 
						

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Scanning Interfaces
•OneTouch Control Panel—When you press the Simplex or Duplex button on the scanner, the 
scanner starts scanning using the settings for the current LED number. The scanned image is 
then sent to a destination on your computer or network drive. 
OneTouch Button Panel—Use this scan option when you want to scan from the computer 
screen. Scanning from the on-screen OneTouch Button Panel is the same as selecting a 
scanning option on the scanner, except you click an icon that represents the function.
Please see the OneTouch Scanning Guide on the installation disc for instructions.  You can also 
click the Help button in the OneTouch Properties window to open the instructions in an 
Internet browser.
Scanner Control 
PanelOneTouch Button Panel 
						

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•TWAIN and WIA Interface—This option uses your scanner’s TWAIN interface to scan. 
Select scanning options before scanning, put the document in the scanner, then click the 
Scan button in the TWAIN interface window. 
Please see the TWAIN Scanning Guide on the installation disc for instructions.  You can also 
click the Help button in the TWAIN interface to open the instructions in an Internet browser.
•ISIS Interface—This option uses the ISIS interface for scanning. Please refer the user 
manual for your ISIS scanning application for instructions on scanning with the ISIS interface. 
						

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Maintenance
This section contains information about maintenance, troubleshooting, uninstalling, scanner 
specifications, and spare parts.
Safety Precautions
When servicing the scanner you should take the following precautions to ensure your safety and 
prevent damage to the scanner.
Do These
• Wear protective gloves when cleaning the scanner with Isopropyl rubbing alcohol. Rubbing 
alcohol may irritate sensitive skin.
• Only perform scanner maintenance as described in this chapter.
• Keep the scanner and cleaning supplies away from any open flame or heat source as any 
form of alcohol is flammable.
• Always read the instructions in each section carefully, the instructions are specific to the part 
you are installing or servicing.
• Move the scanner to an area that has adequate room for opening the scanner.
• If your scanner has a power cord and/or power switch, always turn off the scanner and unplug 
the power cord before performing maintenance, unless the maintenance instructions below 
specifically state to leave the scanner plugged in and powered on.
• Always unplug the USB cable from the scanner before performing maintenance, unless the 
maintenance instructions below specifically state to leave the scanner plugged in.
• Wear an anti-static strap to prevent electrostatic discharge when touching metal 
components.
• Keep all cleaning supplies, scanner parts and accessories out of the reach of children.
Do Not Do These
• Never attempt installation of any part not described in this manual.
• Never service the scanner near a radiator or any other heat source.
• Never use aerosol sprays or compressed air, or attempt to lubricate parts with an oil or silicon 
spray.
• Never service the scanner in an area where there are open liquid containers.
• Never pour or spill liquid on the scanner or any of its components. 
						

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Hardware Properties
You can use the scanner’s properties page to keep track of scanner maintenance, change some of 
the hardware options, configure the scanner interface behavior, and adjust application options 
that may be available for your scanner.
To open the scanner hardware properties page:
•Windows 7 and later—from the Windows Control Panel, open Hardware and Sound and 
then Devices and Printers. Right-click on the scanner and then select Scan properties from 
the list. 
•Windows Vista—from the Windows Control Panel, open Hardware and Sound and then 
Scanners and Cameras. Click on the scanner icon then click on the Properties button. 
•Windows XP—from the Windows Control Panel when in category view, open Printers and 
Other Hardware and then Scanners and Cameras. Right-click on the scanner and then 
select Properties from the list.
Device Settings
The Device Settings tab shows the hardware information for your scanner. The options on the 
Device Settings tab will be available based on whether or not the scanner hardware supports the 
feature. Some features described herein may not be available for the current scanner. Please 
disregard any information about features that you do not see in the interface for your scanner.
Scanner Details
•Firmware version—this is the scanner’s hardware processor version number.
•Serial number—the scanner’s unique identification number.
•LLD version—the scanner’s base driver version. This is not the OneTouch software revision, 
TWAIN or WIA driver versions.
•Driver version—this is the version of the scanner’s TWAIN driver. 
						

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Scanner Configuration
•Counters—click the reset button next to the counter you want to set back to 0.
Power Settings 
•Sleep mode—sleep mode is the low-power state when the scanner is not in use. You can 
adjust the amount of time you want the scanner to wait before it goes into low power. 
Click the green enter button to save any changes in the Sleep mode field.
Click the red reset button to reset to the default timeout value.
•Power off—input the number of minutes you want the scanner to wait before it turns itself 
off. 
Click the green enter button to save any changes in the power off field.
Click the red reset button to reset to the default timeout value.
Driver Settings
The options in this panel are for configuring how the TWAIN interface will behave in some 
scenarios. Please see the TWAIN scanning guide on the installation disc for instructions.  
						

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Clearing Paper Jams
If your scanner stops scanning due to a paper jam in the Automatic Document Feeder, a warning 
opens after a few moments.
1. Press the ADF cover release button and open the scanner.
2. Remove the jammed paper and close the cover.
To reduce the number of paper jams, smooth and straighten the paper before scanning, adjust 
the guides to the paper size, and insert the paper evenly into the ADF
Cleaning the Scanner
Cleaning the Automatic Document Feeder
Cleaning the inside of the scanner helps to keep your scanner operating at optimum performance. 
You should clean the inside of the scanner at least once a week or after 1,000 pages have been 
scanned. If you are getting frequent paper jams, multiple pages feeding at the same time, or 
you’re seeing lines in the scanned image, it is time to clean the scanner.
Note: Be careful when cleaning the rollers. All of the rollers, except the free rollers, are designed to 
rotate in one direction only. Do not force the roller to rotate in the opposite direction. Forcing the 
roller to rotate will damage it, and cause the scanner to feed pages incorrectly.
1. Wet a soft cloth with some Isopropyl rubbing alcohol (70%). 
						

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2. Press the ADF cover release button and open the scanner.
3. Wipe clean the feed rollers, free rollers, and scanner glass in the scanner body.
4. Wipe clean the separation roller, free rollers, and scanner glass in the under side of the ADF 
door.
5. Close the scanner when you’re finished.
Cleaning the Scanner Glass
Scanning items that have excessive amounts of dirt or dust may dirty the glass. To ensure the best 
quality scanned item, wipe the scanner glass with a soft clean cloth to rid the glass of dust or other 
debris. 
						

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If there is any residue on the glass that does not remove with a soft dry cloth try dampening the 
cloth with Isopropyl rubbing alcohol.
Replacing the Separation Roller
The roller will wear out and is designed to be a user-replaceable part. A worn roller can cause 
documents to feed in skewed at an angle, or multiple pages to feed at the same time. Before 
replacing the roller you should clean it as excessive dust on the roller will make it appear worn and 
smooth. You cannot properly diagnose a worn roller until you have cleaned it. You should generally 
replace the roller between 80,000 and 100,000 scans. 
Replacement parts can be purchased from the Parts & Accessories page for your scanner at 
www.xeroxscanners.com.
1. Open the scanner.