Xerox Documate 4830 User Guide
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July 201 6 05-0 8 61-300 Xerox ® DocuMate ® 4830 Scanner User Guide
© 2016 Xerox Corporation. All rights reserved. Xerox®, Xerox and Design® and DocuMate® are registered trademarks of Xerox Corpora tion in the United States and/or other countries and are used under license from Xerox Corporation. Visioneer is a trademark licensee of Xerox®.BR16546 Content © 2016 Visioneer, Inc. All rights reserved. The Visioneer brand name and OneTouch® logo are regi stered trademarks of Visioneer, Inc. Reproducti on, adaptation , or translation without pr ior written permission is prohibit ed, except as a llowed under the copy right laws. Copyright p rotection claimed includes all fo rms of matters of copyr ighta ble materials and information now allowe d by statutory or judicial law or hereinafter granted, includ ing without limitation, materia l generated from the softwar e programs which are displayed on the scre en such as styles, templates, icons, screen displays , looks, etc. Please go to www.xeroxsca nners.com , select your product, and then click th e “Warranty Program” link to view the warranty te rms and conditions for your scanner. The PaperPort® and OmniPage® brand name and logo are registered tradem arks of Nuance Communications, Inc. ISIS® is a registered tra demark of EMC 2 ® Corporation in the United States and/ or other countries. Adobe®, Adobe® Acrobat®, Adobe® Reader®, and the Adobe® PDF logo a re registered tra demarks of Adobe Systems Incorporated in the United States an d/or other countries. Post-It® is a registered trad emark of 3M in the United Stat es a nd/or other countries. Microsoft is a U.S. registered tr ademark of Microsoft Corporation. Window s™ and SharePoint® are registered tr a demarks of Microsoft Corporation. ZyINDEX is a registered trademark of ZyLAB In ternational, Inc. ZyINDEX toolkit portions, Copyright © 1990-1998, ZyLAB International, Inc. All other products mentioned herein may be trademarks of their respective com panies and are hereby acknowledged. Chan ges are periodically m ade to this docu ment. Changes, technical inaccura cies, and typographic errors will be corrected in subseque nt editions. Informati on is subject to change without notice and does not represent a commitment on the pa rt of Visioneer. Document Version: 05-0861-300 (July 2016) The software described is furnished under a lice nsing agreement. The software ma y be used or copied only in accordance with the terms of su ch a n agreement. It is against the law to copy the softwa re on any medi um except as specifically al lowed in the licensing agreemen t. No part of this document ma y be repr oduced or transmitted in any form or by any means, electronic or mechanical, including photocopying , recording, or information storage and retrieval syst ems, or translated to another language, for any purp ose other than the licensee's personal use and as specifically allowe d in the licensi ng agreement, without the express written permission of Visioneer.
Restricted Rights Legend Use, duplication, or disclosure is subject to restrictions as set forth in contract subdivision (c)(1)(ii) of the Rights in Technical Data and Computer Software Clause 52.227-FAR14. Material scanned by this product may be protected by governmental laws and other regulations, such as copyright laws. The customer is solely responsible for complying with all such laws and regulations.
User Guideiv Table of Contents Safety ............................................................................................................................... vi Safety Introduction .............................................................................................................................. vi Operational Safety Information ..................................................................................................... vi Electrical Information ......................................................................................................................... vii Warning - Electrical Safety Information ........................................................................ vii Electrical Supply ....................................................................................................................... viii Disconnect Device .................................................................................................................. viii Emergency Power Off ........................................................................................................................ viii Maintenance Information............................................................................................................... viii Product Safety Certification ............................................................................................................. ix Environmental Health and Safety Contacts .............................................................................. ix Welcome .........................................................................................................................1 What’s in the Box .................................................................................................................................... 1 System Requirements ........................................................................................................................... 1 Documentation ....................................................................................................................................... 2 Xerox® DocuMate 4830 Scanner ...................................................................................................3 Assemble the Scanner ............................................................................................... 5 Connect the Power Cord...................................................................................................................... 6 Installation ..................................................................................................................... 7 Install the Software and Connect the Scanner ......................................................................... 8 Installing the Scanner Driver.............................................................................................. 10 Connect the USB Cable and Turn on the Power........................................................ 11 Installing Visioneer OneTouch .......................................................................................... 12 Installing Additional Applications ................................................................................................ 13 View the User Guides ......................................................................................................................... 14 Register Your Scanner........................................................................................................................ 14 Loading Documents to Scan ................................................................................17 Scanning from the Automatic Document Feeder (ADF) ................................................... 17 Supported Document Types .............................................................................................. 17 Documents to Avoid Scanning.......................................................................................... 18 Unsupported Document Types......................................................................................... 18 Preparing Documents for Scanning ................................................................................ 19 Loading Documents...............................................................................................................19 Scan from the Flatbed Glass........................................................................................................... 20
Xerox® DocuMate® 4830 Scanner Table of Contents vUser Guide Supported Document Types .............................................................................................. 20 Loading Documents...............................................................................................................20 Scanning Interfaces ........................................................................................................................... 21 Maintenance ...............................................................................................................23 Safety Precautions .............................................................................................................................. 23 Hardware Properties ........................................................................................................................... 24 Device Settings......................................................................................................................... 24 Driver Settings .......................................................................................................................... 25 Clearing Paper Jams ........................................................................................................................... 26 Cleaning the Scanner......................................................................................................................... 26 Cleaning Inside the Automatic Document Feeder .................................................. 26 Cleaning the Scanner Glass ................................................................................................ 28 Replacing the ADF Pad and Roller(s) .......................................................................................... 28 Replacing the ADF Pad Assembly .................................................................................... 29 Replacing the Feed Roller .................................................................................................... 30 Troubleshooting ................................................................................................................................... 32 Error Light Troubleshooting Codes .................................................................................. 36 Uninstalling Your Scanner ............................................................................................................... 37 Xerox® DocuMate® 4830 Specifications ............................................................................... 38 Xerox® DocuMate® 4830 Parts List .......................................................................................... 40 Appendix A: Regulatory Information ...............................................................41 Basic Regulations................................................................................................................................. 41 United States (FCC Regulations)...................................................................................... 41 European Union ....................................................................................................................... 41 Turkey (RoHS Regulation) ................................................................................................... 42 Copy Regulations................................................................................................................................. 42 United States ............................................................................................................................ 42 Canada ........................................................................................................................................ 43 Other Countries ........................................................................................................................ 44 Appendix B: Compliance Information .............................................................45 Product Recycling & Disposal ......................................................................................................... 45 USA & Canada.......................................................................................................................... 45 European Union ....................................................................................................................... 45 ENERGY STAR for the USA............................................................................................................... 46
User Guidevi Safety Safety Introduction Notices and Safety Please read the following instructions carefully before operating the machine and refer to them as needed to ensure the continued safe operation of your machine. Yo u r X e r o x ® product and supplies have been designed and tested to meet strict safety requirements. These include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards. WARN ING: The safety and environment testing and performance of this product have been verified using Xerox ® materials only. Unauthorized alterations, which may include the addition of new functions or connection of external devices, may impact the product certification. Please contact your Xerox representative for more information. Operational Safety Information Yo u r X e r o x® equipment and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. To ensure the continued safe operation of your Xerox ® equipment, follow these safety guidelines at all times: Do these: • Always follow all warnings and instructions that are marked on or supplied with the equipment. • Always use materials specifically designated for this product, the use of other materials may result in poor performance and create a hazardous situation. Do not use aerosol cleaners, they may be explosive and flammable under certain conditions. • Always exercise care when moving or relocating equipment. • Always locate the machine on a solid support surface that has adequate strength to support the weight of the machine. • Always locate the machine in an area that has adequate ventilation and room for servicing. • Always unplug this equipment from the electrical outlet before cleaning.
Xerox® DocuMate® 4830 Scanner Safety viiUser Guide Note: Your Xerox machine is equipped with an energy saving device to conserve power when the machine is not in use. The machine may be left on continuously. Do not do these: • Never use a ground adapter plug to connect the equipment to a power outlet that lacks a ground connection terminal. • Never attempt any maintenance function that is not specifically described in this documentation. • Never remove covers or guards that are fastened with screws. There are no operator serviceable areas within these covers. • Never locate the machine near a radiator or any other heat source. • Never override or “cheat” any of the electrical or mechanical interlock devices. • Never place this equipment where people might step on or trip on the power cord. Caution: This device is not intended for use in the direct field of view at visual display workplaces To avoid incommoding reflections at visual display workplaces this device must not be placed in the direct field of view. Electrical Information Warning - Electrical Safety Information 1. The power receptacle for the machine must meet the requirements stated on the data plate on the rear of the machine. If you are not sure that your electrical supply meets the requirements, please consult your local power company or an electrician for advice. 2. The socket outlet shall be installed near the equipment and shall be easily accessible. 3. Use the power cable that is supplied with your machine. Do not use an extension cord or remove or modify the power cord plug. 4. Plug the power cable directly into a correctly grounded electrical outlet. If you are not sure whether or not an outlet is correctly grounded, consult an electrician. 5. Do not use an adapter to connect any Xerox equipment to an electrical outlet that lacks a ground connection terminal. 6. Do not place this equipment where people might step or trip on the power cable. 7. Do not place objects on the power cable. 8. Do not override or disable electrical or mechanical interlock devices. 9. Do not push objects into slots or openings on the machine. Electrical shock or fire may result.
Safety Xerox® DocuMate® 4830 Scanner User Guideviii Electrical Supply • This product shall be operated from the type of electrical supply indicted on the product’s data plate label. If you are not sure that your electrical supply meets the requirements, please consult your local power company for advice. • Always connect equipment to a correctly grounded power outlet. If in doubt, have the outlet checked by a qualified electrician. WARNING: This equipment must be connected to a protective earth circuit This equipment is supplied with a plug that has a protective earth pin. This plug will only fit into an earthed electrical outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace the outlet. Disconnect Device The power cable is the disconnect device for this equipment. It is attached to the back of the machine as a plug-in device. To remove all electrical power from the equipment, disconnect the power cable from the electrical outlet. Emergency Power Off If any of the following conditions occur, turn off the machine immediately and disconnect the power cable(s) from the electrical outlet(s). • The equipment emits unusual odors or makes unusual noises. • The power cable is damaged or frayed. • A wall panel circuit breaker, fuse, or other safety device has been tripped. • Liquid is spilled into the machine. • The machine is exposed to water. • Any part of the machine is damaged. Maintenance Information 1. Any operator product maintenance procedures will be described in the user documentation supplied with the product. 2. Do not carry out any maintenance on this product which is not described in the customer documentation.
Xerox® DocuMate® 4830 Scanner Safety ixUser Guide 3. Do not use aerosol cleaners. The use of cleaners that are not approved may cause poor performance of the equipment, and could cause a dangerous condition. 4. Use supplies and cleaning materials only as directed in this manual. 5. Do not remove covers or guards that are fastened with screws. There are no parts behind these covers that you can maintain or service. 6. Do not perform any maintenance procedures unless you have been trained to do them by an authorized local dealer or unless a procedure is specifically described in the user manuals. Product Safety Certification This product is certified by the following Agency using the Safety standards listed: Environmental Health and Safety Contacts Contact Information For more information on Environment, Health, and Safety in relation to this Xerox ® product and supplies, please contact the following customer help lines: Standard UL60950-1 (USA) CSA 22.2 No. 60950-1 (Canada) IEC 60950-1 USA & Canada: 1-800-828-6571 Europe: +44 1707 353 434
User Guide1 Welcome Yo u r n e w X e r o x® scanner can quickly scan stacks of single-sided or double-sided pages and place their electronic images on your computer. What’s in the Box Before proceeding, check the contents of the box. If items are missing or damaged, contact the dealer where you purchased the scanner. System Requirements • Pentium 4 PC or equivalent processor • DVD-ROM drive • Universal Serial Bus (USB) port Xerox® DocuMate® 4830 Quick Install Guide Technical Support Card Warranty Card USB Cable Power Supply Power Cord Installation Disc