Whirlpool AWOE 8548 User Manual

							GB 1
DEFINITION OF USE
This washing machine is exclusively destined to 
wash and spin machine washable laundry in 
quantities which are usual for private households.
•Observe the instructions given in these Instructions 
for Use, the Installation Guide and the Programme 
Chart when using the washing machine.Keep these Instructions for Use, the Programme 
Chart and the Installation Guide; if you pass on the 
washing machine to another person, also give him/
her Instructions for Use, Programme Chart and 
Installation Guide.
BEFORE USING THE WASHING MACHINE
1.Removing the packaging and inspectionAfter unpacking, make sure that the washing 
machine is undamaged. If in doubt, do not use the 
washing machine. Contact After-Sales Service or 
your local retailer.
Keep the packaging materials (plastic bags, 
polystyrene parts, etc.) out of reach of children, 
as they are potentially dangerous.
If the appliance was exposed to the cold prior to 
delivery, keep it at room temperature for a few 
hours before operating.
2.Remove the transport boltsThe washing machine is fitted with transport 
bolts to avoid any possible damage to the interior 
during transport. Before using the machine, it is 
imperative that the transport bolts are removed.
After their removal, cover the openings with the 
4 enclosed plastic caps.
3.Install the washing machineRemove the protective film from the control panel 
(if available on your model).
Move the appliance without lifting it by the worktop.
Install the appliance on a solid and level floor 
surface, preferably in a corner of the room.
Make sure that all four feet are stable and resting 
on the floor and then check that the washing 
machine is perfectly level (use a spirit level).
In case of wooden or so-called “floating floors” 
(for instance certain parquet or laminate floors), 
place the appliance on a 60 x 60 cm sheet of 
plywood at least 3 cm in thickness which is 
secured to the floor.
Make sure that the ventilation openings in the 
base of your washing machine (if available on 
your model) are not obstructed by a carpet or 
other material.
4.Water inletConnect the water inlet hose(s) to the drinking 
water supply in accordance with the regulations 
of your local water company. 
For models with one inlet valve: cold water
For models with two inlet valves: cold AND hot 
water, or cold water only (see separate 
Installation Guide).
Water tap: 3/4” threaded hose 
connectorWater pressure 
(flow pressure): 100-1000 kPa (1-10 bar).
Use only new hoses to connect the washing 
machine to the water supply. Used hoses must 
not be used and should be discarded.
For models with hot fill: the hot water inlet 
temperature must not exceed 60°C.
5.DrainConnect the drain hose to the siphon or hook it 
over the edge of a sink by means of the “U” bend 
supplied.
If the washing machine is connected to an 
integrated drainage system, ensure the latter is 
equipped with a vent to avoid simultaneous 
loading and draining of water (siphoning effect).
6.Electrical connectionElectrical connections must be carried out by a 
qualified technician in compliance with the 
manufacturer’s instructions and current standard 
safety regulations.
Data regarding voltage, power consumption and 
protection requirements is given on the inside of 
the door.
The appliance must be connected to the mains by 
means of a socket with an earth connection in 
accordance with current regulations. The 
washing machine must be earthed by law. The 
manufacturer declines all liability for damage to 
property or injury to persons or animals due to 
non-compliance with the directions given above.
Do not use extension leads or multiple sockets.
Before any maintenance on the washing machine 
disconnect it from the mains supply.
After installation, access to the mains plug or to 
disconnection from mains supply must be 
ensured at all times via a double-pole switch.
Do not operate the washing machine if it has 
been damaged during transport. Inform the 
After-Sales Service.
Mains cable replacement is only to be carried out 
by After-Sales Service.
The appliance must only be used in the 
household for the prescribed uses.
Minimum housing dimensions:Width: 600 mm
Height: 850 mm
Depth: 600 mm
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PRECAUTIONS AND GENERAL 
RECOMMENDATIONS
1.Safety instructionsThe washing machine is appropriate for indoor 
use only.
Do not store flammable fluids near the appliance.
Children must be supervised to ensure that they 
do not play with the appliance.
This appliance is not intended for use by persons 
(including children) with reduced physical, sensory 
or mental capabilities, or lack of experience and 
knowledge, unless they have been given 
supervision or instruction concerning use of the 
appliance by a person responsible for their safety.
Do not operate the washing machine at 
temperatures below 5°C.
If you want to place a dryer on top of your 
washing machine, first contact our After-Sales 
Service or your specialist dealer to verify if this is 
possible. This is only admitted if the dryer is fixed 
on the washing machine by using an appropriate 
stacking kit available through our After-Sales 
Service or your specialist dealer.
Do not leave the appliance plugged in when not 
in use.
Turn off the tap when not in use.
Before any cleaning and maintenance switch off 
the machine or disconnect it from the mains.
Never open the door forcibly or use it as a step.
If necessary, the power cable may be replaced 
with an identical one obtained from our After-
Sales Service. The power cable must only be 
replaced by a qualified technician.
2.PackagingThe packaging material is entirely recyclable, and 
marked with the recycling symbol  . Adhere 
to current local regulations when disposing of 
packaging material.
3.Disposing of packaging and scrapping 
old washing machines
The washing machine is built from reusable 
materials. It must be disposed of in compliance 
with current local waste disposal regulations.
Before scrapping, remove all detergent residues 
and cut off the power cable so that the washing 
machine is made unusable.
This appliance is marked according to the 
European directive 2002/96/EC on Waste 
Electrical and Electronic Equipment (WEEE).
By ensuring this product is disposed of correctly, 
you will help prevent potential negative 
consequences for the environment and human 
health, which could otherwise be caused by 
inappropriate waste handling of this product. The symbol   on the product, or on the 
documents accompanying the product, indicates 
that this appliance may not be treated as 
household waste. Instead it shall be handed over 
to the applicable collection point for the recycling 
of electrical and electronic equipment. 
Disposal must be carried out in accordance with local 
environmental regulations for waste disposal.
For more detailed information about treatment, 
recovery and recycling of this product, please contact 
your local city office, your household waste disposal 
service or the shop where you purchased the product.
4.FrostDo not place the washing machine in a room prone 
to frost. If you must,  make sure that the washing 
machine is completely drained after each wash:
Remove inlet hose(s) from water tap and let the 
water flow out completely.
Remove drain hose from siphon or handwash 
basin and let the water flow out completely.
Empty residual water inside the machine by 
following the instructions in the chapter 
“Draining Residual Water”; tilt the appliance 
forward with two persons to let the rest water 
flow out completely.
5.Saving tipsThe water consumption of your washing machine is 
optimized; in some programmes you therefore 
cannot see the water through the door glass when 
the machine is in operation. 
Achieve the best use of energy, water, detergent 
and time by using the recommended maximum 
load size.
Do not exceed the detergent dosages indicated 
in the manufacturer’s instructions.
The Eco-Ball - a special system in the outlet - will 
prevent detergent loss from the drum to avoid 
detergent loss into the environment.
Use “Prewash” (if available on your model) for 
heavily soiled laundry only! Save detergent, time, 
water and energy consumption by not selecting 
“Prewash” for slightly to normally soiled laundry.
Pretreat stains with stain remover or soak dried-
in stains in water before washing to reduce the 
necessity of a hot wash programme.
Save energy by using a 60° C instead of a 95° C 
wash programme or a 40° C instead of a 60° C 
wash programme.
Save energy and time by selecting a high spin 
speed to reduce the water content in laundry 
before using a tumble dryer.
6.EC Declaration of ConformityThe appliance conforms to the following 
European Standards:
2006/95/EC Low Voltage Directive
2004/108/EC Electromagnetic Compatibility 
Directive
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DESCRIPTION OF THE WASHING MACHINE
DOOR
BEFORE THE FIRST WASH CYCLE
1.Worktop
2.Control panel
3.Detergent dispenser
4.Service plate (inside the door)
5.Door
6.Pump access / filter behind plinth (and emergency hose, depending on the model)
7.Adjustable feet
To open the door, hold the door handle and pull the door. Close the door by pressing it without 
excessive force until it clicks shut.
To remove any residual water used in testing by the manufacturer, we recommend that you carry out a 
short wash cycle without laundry.
1.Open the tap.
2.Close the door.
3.Add a small amount of detergent (maximum 1/3 of the quantity the detergent manufacturer 
recommends for lightly soiled laundry) to the main wash chamber   of the detergent dispenser.
4.Select and start programme “Synthetics” at 60°C (see separate programme chart).
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							GB 4
PREPARATION OF THE WASHING
1.Sort the laundry according to... Type of fabric / care label symbol
Cottons, mixed fibres, easy care/synthetics, 
wool, handwash items.
 Colour
Separate coloured and white items. Wash new 
coloured articles separately.
Size
Wash items of different sizes in the same load to 
improve washing efficiency and distribution in the 
drum.
 Delicates
Wash small items (e.g. nylon stockings, belts etc.) 
and items with hooks (e.g. bras) in a cloth bag or 
pillow case with zip. Always remove curtain rings 
or wash curtains with the rings inside a cotton bag.
2.Empty all pocketsCoins, safety pins etc. can damage your laundry 
as well as the appliance drum and tub.
3.FastenersClose zips and fasten buttons or hooks; loose 
belts or ribbons should be tied together.
Stain removalBlood, milk, eggs etc. are generally removed by 
the automatic enzyme phase of the programme.
To remove red wine, coffee, tea, grass and fruit 
stains etc. add a stain remover to the main wash 
chamber   of the detergent dispenser.
Pre-treat heavily-soiled areas with stain remover 
if necessary.
Dyeing and bleachingOnly use dyes and bleaches that are suitable for 
washing machines.
Follow the Manufacturer’s instructions.
Plastic and rubber parts of the washing machine 
can be stained by dyes or bleaches.
Loading the laundry1.Open the door.
2.Load the articles one at a time loosely into the 
drum, without overfilling. Observe the load sizes 
given in the programme chart. 
Note: overloading the machine will result in 
unsatisfactory washing results and creased laundry.
3.Close the door.
DETERGENTS AND ADDITIVES
Keep detergents and additives in a safe, 
dry place out of the reach of children!
The choice of detergent depends on:
Type of fabric (cottons, easy care/synthetics, 
delicate items, wool).
Note: Use only specific detergents for washing 
wool and garments made of microfibres (like 
sports or swimwear).
Colour.
The wash temperature.
Degree and type of soiling.
Remarks:
Any whitish residues on dark fabrics are caused 
by insoluble compounds used in phosphate-free 
powder detergents. If this occurs, shake or brush 
out the fabric or use liquid detergents.
Use only detergents and additives specifically 
produced for domestic washing machines.
When using descaling agents, dyes or bleaches 
for the prewash (if available on your model), 
make sure that they are suitable for use in 
domestic washing machines. Descalers could 
contain products which could damage your 
washing machine.
Do not use any solvents (e.g. turpentine, 
benzine). Do not machine wash fabrics that have 
been treated with solvents or flammable liquids.
Do not use liquid detergent for the main wash 
when having activated the “prewash” option (if 
available on your model).Do not use liquid detergent when activating the 
“Start Delay” function.
DosageFollow the dosage recommendations on the 
detergent pack. They depend on:
degree and type of soiling
size of wash
- full load: follow the detergent manufacturer’s 
instructions.
- half load: 3/4 the amount used for a full load.
- minimum load (about 1 kg): 1/2 the amount 
used for a full load.
If there is no reference to a certain wash load on 
the detergent pack: the detergent manufacturers 
usually refer their dosing recommendations to 
4.5 kg laundry for heavy duty detergent and 
2.5 kg laundry for delicate detergent.
water hardness in your area (ask for information 
from your water company). Soft water requires 
less detergent than hard water.
Notes:
Too much detergent can result in excess foam 
formation, which reduces washing efficiency.
If the washing machine detects too much foam, it 
may prevent spinning, or prolong the programme 
duration and increase the water consumption (see 
also remarks on foam formation in the 
“Troubleshooting Guide”).
Insufficient detergent may result in grey laundry and 
also calcifies the heating system, drum and hoses.
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Where to put detergent and additives
The detergent drawer has three chambers (fig. “
A”).
Prewash Chamber
Detergent for the prewash
Main Wash Chamber
Detergent for the main wash
Stain remover
Water softener
Softener Chamber
Fabric softener
Liquid starch
Pour additives only up to the “MAX” mark.
Using chlorine bleach
Wash your laundry in the desired programme (Cotton, Synthetics), 
adding an appropriate amount of chlorine bleach to the SOFTENER 
chamber (close the detergent dispenser carefully).
Immediately after end of programme, start the “Rinse and Spin” 
programme to eliminate any residual bleach smell; if you want, 
you can add softener.
Never put both chlorine bleach and softener into the softener 
chamber at the same time.
Using starch
Select the “Rinse and Spin” programme and check that the spin 
speed is adjusted to not more than 800 rpm.
Start the programme, pull out the detergent dispenser so that you 
can see approximately 3 cm of the softener chamber. 
Pour the starch solution prepared into the softener chamber 
while the water is running into the detergent dispenser.
How to position the separator in the main wash 
chamber for powder or liquid detergent
For use with 
powder detergent: place the separator in the higher 
position.
Lift the separator until its top can be reclined. Place its hooks on the 
upper end of the back guide rails and slightly push the separator 
down to fix it (fig. “
C”). 
A gap should remain between the separator and the bottom of the 
main wash chamber, if the separator has been correctly installed (fig. 
“
B” and “
C”).
You can also take out the separator completely if the detergent amount 
makes it necessary.
For use with 
liquid detergent: place the separator in the lower 
position. Secure the separator in the chamber using the front guide rails.
Position the separator so that it touches the bottom of the main 
wash chamber   (fig. “
D”).
A
()
Separator
Hooks Separator
Guide
Rails
}
B
1 2
3
C
D
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DRAINING RESIDUAL WATER/
CLEANING THE FILTER
We recommend that you check and clean the filter 
regularly, at least two or three times a year, 
especially:
If the “Clean pump” indication   lights up.
If the appliance is not draining properly or if it fails to 
perform spin cycles.
If the washing machine stands in a room prone to frost, you 
have to drain residual water after each wash to avoid damages.
IMPORTANT: make sure the water has cooled 
before draining the appliance. 
If your washing machine has no emergency hose, proceed 
as described at the end of this page.
1.Stop the appliance and unplug it.
2.Push down the tabs right and left to release the plinth 
and remove it (picture “
A”).
3.Place a container near the washing machine.
4.Pull out the emergency hose from the washing 
machine’s base (picture “
B”).
5.Hold the emergency hose’s end into the container and 
remove the stopper (picture “
C”).
6.Wait until all the water has drained, then refix the stopper 
at the hose’s end (picture “
D”).
7.Push the hose back into the washing machine’s base.
8.Lay an absorbable cotton cloth (e.g. a towel) on the 
floor in front of the filter.
9.Slowly open the filter by turning it counter-clockwise 
(picture “
E”); wait until all the water has drained, then 
unscrew the filter completely and remove it.
10.Tilt the appliance forwards carefully (a second person 
must help you) to allow the water to flow out completely.
11.Clean the filter and the filter chamber; check that the 
pump rotor in the filter chamber moves freely.
12.Reinsert the filter and screw it in clockwise as far as it 
will go.
13.Pour about 1 litre of water into the detergent 
dispenser to reactivate the “Eco system”. Check that 
the filter is inserted properly and securely and no 
water comes out.
14.Reinstall the plinth (picture “
F”); if necessary, tilt the 
washing machine slightly backwards for doing that (a 
second person must help you). 
15.Plug in the washing machine.
The washing machine is now ready for operation again.
If your washing machine has no emergency hose:
- Follow the steps above but neglect steps 4 to 7.
- Step 8: do not lay an absorbable cotton cloth in front 
of the filter but place a broad and flat container 
beneath the filter to collect the outcoming water.
B
A
C
D
E
F
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CARE AND MAINTENANCE
Appliance exterior and control panel
Can be washed down with a soft, damp cloth.
A little neutral detergent (non abrasive) can also 
be used.
Dry with a soft cloth.
Appliance interior
After each washing, leave the door open for some 
time to allow the inside of the appliance to dry.
If you never or seldom wash your laundry at 
95°C, we recommend to occasionally run a 95°C 
programme without laundry, adding a small 
amount of detergent, to keep the interior of the 
appliance clean.
Door seal
Dry the door seal after each washing with an 
absorbent cotton cloth; make sure that the door 
seal is completely dry before closing the door of 
the empty washing machine.
Check the condition of the door seal periodically.
Filter
Check and clean the filter regularly, at least two 
or three times a year (see “Draining Residual 
Water/ Cleaning The Filter”).
Do not use flammable fluids for cleaning 
the appliance.
Detergent dispenser
Clean the dispenser drawer and the dispenser compartment 
regularly, at least three or four times a year, to prevent 
detergent build-up.
To clean the dispenser drawer:
1.Press the release lever in the main wash chamber downward and 
remove the dispenser drawer from the dispenser compartment 
(see downward arrow).
2.Remove the cover grid from the softener chamber. Remove the 
separator from the main wash chamber by pulling it upward (see 
upward arrows).
3.Wash all the parts under running water.
4.Clean the dispenser compartment with a damp cloth.
5.Refit the separator and the cover grid in the dispenser drawer 
and push the drawer back into the dispenser compartment.
Water supply hose(s) (picture A, B or C - depending on 
model)
Check regularly for brittleness and cracks. If a supply hose shows a 
damage, replace it by a new hose of the same type, available through 
our After-Sales Service or your specialist dealer.
If the inlet hose of your washing machine corresponds with the
model on picture “
B”, periodically check the safety valve inspection
window: if it is red, the hoses waterstop function was triggered, and
the hose must be exchanged by a new one from our After-Sales
Service or your specialist dealer.
If your supply hose has a transparent hose coating (fig. “
B”), 
periodically check the colour. If the hose colour intensifies locally, 
this is an indication that the hose may have a leak and should be 
replaced. Contact our After-Sales Service team or specialist dealer 
to obtain a replacement hose.
Cleaning the mesh filter in the water supply hose(s)1.Close the tap and loosen the inlet hose on the tap.
2.Clean the internal mesh filter and screw the water inlet hose back 
onto the tap.
3.Now unscrew the inlet hose on the rear of the washing machine.
4.Pull off the mesh filter from the washing machine connection 
with universal pliers and clean it.
5.Refit the mesh filter and screw the inlet hose on again.
6.Turn on the tap and ensure that the connections are completely 
water-tight.
B
Safety valve 
inspection 
window
C
A
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TROUBLESHOOTING GUIDE
Your washing machine is equipped with various automatic safety functions. These enable faults to be 
detected in good time and the safety system can react appropriately. These faults are frequently so minor 
that they can be removed within a few minutes.
ProblemCauses, Solutions, Tips
Appliance does not start, no 
indicator lamps are onPlug is not properly inserted in socket.
Socket or fuse does not function correctly (use a table lamp or similar appliance to test it).
the “On/Off” button has not been pressed (if available on your model).
Appliance does not start 
although “Start (Pause)” has 
been pressedDoor is not properly closed (see also “Child Safety”).
The “Child lock/Lock buttons” feature has been activated   (if available on 
your model). To unlock the buttons, push the two buttons marked with the key 
symbol simultaneously and hold them at least for 3 seconds. The key symbol on the 
display disappears and the programme can be started.
Appliance stops during the 
programme, and the “Start 
(Pause)” light blinks“Rinse hold” position of the “Variable spin” button is activated, and the “Rinse hold” 
symbol   lights up in the programme sequence indicator. Press the 
“Start 
(Pause)” button to start the drain programme.
Programme has been changed - reselect desired programme and press 
“Start (Pause)”.
Programme has been interrupted and eventually door has been opened - close 
door and restart programme by pressing 
“Start (Pause)”.
The appliance’s safety system has been activated (see “Description of red 
indications” in your programme chart).
Water tap is not opened or water inlet hose is kinked or blocked (“Water tap 
closed” indication lights up).
Detergent dispenser 
contains residues from 
detergent and/or additivesSeparator in main wash chamber is not correctly installed or not adapted to use of 
powder and liquid detergent (see “Detergents And Additives”).
Water entering is not enough; the mesh filters of the water supply could be blocked 
(see “Care And Maintenance”).
Appliance vibrates during 
spin cycleTransport bolts have not been removed; 
before using the washing machine, it 
is imperative that the transport bolts are removed.
Appliance is not level / not standing firmly on all four feet (see separate “Installation Guide”).
Final spin results are poorThe appliance has an imbalance detection and correction system. If individual heavy items 
are loaded (e.g. bathrobes), this system may reduce the spin speed automatically or even 
interrupt the spin completely in order to protect the washing machine.
Heavy item(s) prevented spinning; add smaller articles of laundry and repeat spin cycle.
Excessive foam formation prevented spinning; select and start “Rinse & Spin” 
programme. Avoid excessive detergent dosing (see “Detergents And Additives”).
“Variable spin” button has been set to a low spin speed.
The washing machine is at a 
standstill for several minutes 
in the middle of a running 
programme; the wash 
programme seems not to 
proceedNormal function of the washing machine used for optimizing the rinse phase. One 
reason for such a pause can be that you might have used too much detergent; the 
washing machine automatically interrupts the programme to have the foam reduced. 
This standstill may be repeated several times until the foam reduction is sufficient to 
continue the wash cycle. If the foam persists, the red “Service” indicator will light up 
and the display shows “F18” or “Fod” - refer to the instructions concerning the 
“Service” indication on the next pages in this case.
Detergent residues on 
laundry after washWhitish residues on dark fabrics are caused by insoluble compounds used in 
phosphate-free powder detergents.
- avoid overdosing of detergent
- use liquid detergent
- select “Intensive Rinse” option if possible
- brush out the fabric
Programme time initially 
displayed is lengthened / 
shortened by a period of timeNormal function of the washing machine to adapt to factors that can have an effect on the 
wash programme time, e.g.: Excess of foam formation, load imbalance due to heavy 
items of laundry, prolonged heating time resulting from low inlet water temperature.
Due to such influences, the programme time is recalculated and updated if 
necessary. 
On the display, an animation appears during such update periods.
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Description of red indications
Red indication
lights upDescription
Causes
Solutions
“Water tap closed”Appliance has no or insufficient water supply. The 
“Start (Pause)” light blinks.
Check whether:
Water tap is fully open and water supply pressure is sufficient.
Kinks are present in the water inlet hose.
Mesh filter of water supply hose is blocked (see “Care And Maintenance”.
The water hose is frozen up.
The safety valve inspection window of your water supply hose is red (provided 
your appliance has a water supply hose as shown on picture 
“B” - see previous 
chapter “Care And Maintenance”); replace the hose by a new one available 
through our After-Sales Service or your specialist dealer.
After problem has been removed, restart programme by pressing 
“Start (Pause)”. 
If the fault occurs again, contact our After-Sales Service (see next chapter).
“Clean pump”Waste water is not pumped out. The appliance stops in the corresponding 
programme step; unplug it and check whether:
Kinks are present in the drain hose, or the hose is blocked for another reason.
Filter or pump is blocked (see chapter “Draining Residual Water/ Cleaning The 
Filter”; 
make sure the water has cooled before draining the appliance).
The drain hose is frozen up.
After problem has been removed, push the “Reset” button for at least 3 seconds; 
afterwards restart the desired programme. If the fault occurs again, contact our 
After-Sales-Service (see next chapter).
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Red 
indication
lights upIndication 
on displayDescription
Causes
Solutions
“Service”from “F03” to “F35”
(except “F18” and 
“F24”)“Electrical module fault”
Push the “Reset” button for at least 3 seconds.
from “F40” to “F43” “Electrical module fault”
Make sure that the water tap is open. If yes:
Switch the washing machine off by turning the programme 
selector to the “Off/O” position; then turn the programme 
selector to a wash programme again. If there is still a failure:
Push the “Reset” button for at least 3 seconds.
“F24” “Water level too high” (after programme cancellation or false 
operating). Switch off the washing machine by turning the 
programme selector to the “Off/O” position. Turn the 
programme selector to a wash programme again, shortly press 
the “Reset/Drain” button and press 
“Start (Pause)” within 15 
seconds to start the Drain programme.
“F02” or “FA” “Waterstop fault”
For models with big display, the red “Waterstop” symbol   
will also light up in this case.
Turn the programme selector to the “Off/O” position, pull out 
the mains plug and turn the water tap off. Tilt the appliance 
forward carefully to allow collected water to flow out from the 
bottom. Then:
Plug in the appliance again.
Turn the water tap on (if water immediately flows into the 
appliance without the appliance being started, there is a failure; 
turn off the tap and notify the After-Sales Service).
Select and start the desired programme again.
“F18” or “FoD” “Overfoaming”
Too much foam interrupted the wash programme.
Select and start the “Rinse & Spin” programme.
Afterwards select and start the desired programme again, 
using less detergent. See also paragraph “The machine is at a 
standstill....” on first page of Troubleshooting Guide.
If any of the faults described above persist, unplug the 
appliance, turn off the water tap and contact our 
After-Sales Service (see next chapter).
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