Vodavi Starplus Triad S Quick Reference Manual
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Vodavi Telephone Systems Quick Reference Card FIXED FEATURE BUTTONS •CAMP-ON Button -- Enables you to alert a busy party that an outside line is on hold and waiting for them. CONF (CONFERENCE) Button -- Used to establish and build conference calls. FLASH Button -- Used to terminate an outside call and restore dial tone without having to hang up the handset. It is also used to transfer calls behind a PBX or Centrex within those systems. FORWARD (FWD) Button -- Allows you to forward your calls to another station. HOLD Button -- Enables you to place an outside caller on hold. H-P-T Switch -- Allows the user to select the ICM signaling mode: Handsfree, Tone, or Privacy.MSG (MESSAGE WAIT) Button -- Allows you to initiate a message waiting indication at stations that are busy, unattended, or in Do Not Disturb. Message Waiting Callback request left at your station is indicated by a flashing MSG WAIT LED. MUTE Button -- Allows you to switch the built- in microphone on or off when using the speakerphone, or the handset microphone when using the handset. ON/OFF Button -- Enables you to make a telephone call without lifting the handset. It turns the telephone on and off when using the speakerphone. SPEED Button -- Provides you with access to speed dialing, save number redial and last number redial. This button is also used to access flexible button programming. TRANS (TRANSFER) Button -- Used to transfer an outside call from one station to another. VOLUME BAR -- Allows the user to adjust speakerphone and handset volume. CALL FORWARDING 1. Press the FWD button or dial [640]. 2. Dial the desired Call Forward code: [6] = All Calls [7] = No Answer [8] = Busy [9] = Busy/No Answer 3. Dial station number where calls are to be forwarded. Confirmation tone sounds. 4. Replace handset or press ON/OFF button. ESTABLISHING A CONFERENCE Only stations that have Conference enabled will be able to initiate a Conference. 1. Lift the handset. 2. Select intercom station or dial desired outside party. When called party answers, press the CONF button. 3. Add next conference party by selecting another outside line or intercom station. 4. Press the CONF button again and repeat previous step in a cycle, until all parties are contacted. 5. When last party answers, press the CONF button twice. All parties are connected. TERMINATING A CONFERENCE To terminate a Supervised Conference, the confer- ence initiator, replaces handset or presses ON/OFF button. To terminate an Unsupervised Conference, press the flashing CONF button while on-hook.UNSCREENED TRANSFER 1. Press TRANS button and dial station number. 2. When the called extension begins to signal, hang up to transfer the call. 3. Replace handset or press ON/OFF button. SCREENED TRANSFER While connected to an outside line: 1. Press station button where call is to be transferred (if programmed on your telephone), -or- Press the TRANS button and dial the desired station number. (The called extension signals according to the intercom signal switch position.) 2. When that extension answers, announce the transfer. 3. Hang up to complete transfer. LEAVING A MSG WAITING INDICATION If you dial a station that is busy, unattended, or in Do Not Disturb, you can leave a message waiting indication. 1. Press the ON/OFF button. 2. Dial the desired intercom station. A busy tone or DND tone is heard. 3. Press the MSG button. The called party’s MSG button LED will flash slowly. 4. Press the ON/Off button to end the call.
Quick Reference Card Vodavi Telephone Systems PLACING AN OUTSIDE LINE ON HOLD If your system is programmed for Exclusive Hold Preference, press the HOLD button once for Exclusive Hold or twice for System Hold. If your system is programmed for System Hold Preference, press the HOLD button once for System Hold or twice for Exclusive Hold. STORING SPEED NUMBERS 1. Press the SPEED button twice. 2. Dial the speed bin location. 9000 to 9019 = Station Speed numbers 9020 to 99 99 = System Speed numbers 3. Dial desired telephone number. 4. Press the SPEED button. 5. Press the ON/OFF button to end speed dial programming. To clear an existing speed bin: 1. Press the SPEED button twice. 2. Dial the speed bin location. 3. Press the SPEED button again. Confirmation tone sounds. DIALING A SPEED NUMBER 1. Press the SPEED button and dial the speed bin location, -or- Press preprogrammed speed bin button. 9000 to 9019 = Station Speed numbers 9020 to 9999 = System Speed numbers 2. When called party answers, pick up handset or use speakerphone. DIRECTORY DIALING Users with display telephones may view a list of individuals on the telephone system and have the system automatically dial that person. Directory Dialing may also be used to transfer a call from one station to another. 1. Dial the Directory List dial code [680], -or- Press the DIRECTORY DIAL flexible button. 2. Press a button on the keypad once, twice, or three times, to represent the letter of the alphabet, to begin viewing the list of names. 3. Scroll through the Directory List to select a name as follows: Press [ ] to scroll up to next entry, -or- Press [#] to scroll down to previous entry. 4. Press the SPEED button at the desired name to automatically dial the destination station or outside phone number (via Speed Dial).To transfer a call using Directory Dialing 1. Press the TRANS button. 2. Dial Directory Dial Code [680], -or- Press the DIRECTORY DIAL flexible button. 3. Press the digit associated with the person’s name. When the name displays, press the SPEED button to automatically dial the station. 4. Press the ON/OFF button to complete transfer. Calls may only be transferred to internal stations. PROGRAMMING FLEXIBLE BUTTONS 1. Press the SPEED button twice. 2. Press the flexible button to be programmed. 3. Dial the desired code from the following chart. Confirmation tone sounds. 4. Press the ON/OFF button. To erase a flexible button: 1. Press the SPEED button twice. 2. Press the flexible button to be erased. 3. Press the FLASH button. Confirmation tone sounds. 4. Press the ON/OFF button.All Call Page (Internal & External)700 Background Music 632 Call Back 622 Call Park Location (System) 43+[C] Call Park Location (Station) 439+[XXX] Call (Park) Pickup #6+[XXX] Caller ID Review (Answered) 659 Caller ID Review (Unanswered) 635 Directory Dial 680 Do Not Disturb 631 Extension Numbers 100-351 External All Call Page 760 (All External Zones) External Page - Zones 1 or 276+[1 or 2] Last Number Redial [SPEED]+[#] Line Queue 621 Personal Park 438 Speed Dial Access [SPEED]+[ YYYY ] Save Number Redial [SPEED]+[ ] VM Group Pilot Numbers 44 [ V ] ________________________________________ C = Call Park Location (0-7) V = Voice Mail Group Number (0-7) XXX = Station Extension Numbers YYYY = Speed Dial Bin Numbers (9000-9019 Station) (9020-9999 System)
Vodavi Large Screen TelephoneQuick Reference Card Large Screen Display Features The Elite digital 30-button model provides a 7-line by 16-character display with 10 SOFT keys, a MENU key, and UP/DOWN scroll keys. Using the Soft Keys From the main menu, use the soft keys to access the options listed. Calendar Mode -- When in idle mode, the default monthly calendar will display. The calendar may also be accessed by pressing the MENU soft key. Main Menu -- To access the main menu at any time, press the MENU soft key. To select a main menu option: Feature/Button Descriptions 1. DSS Console -- Provides access to 30 flexible feature/functions. 2. Fixed Feature Keys -- Used to access specific fixed feature/ functions. 3. HOLD Key --Used to place calls on hold and to retrieve held c alls. 4. LARGE Screen -- Designed to provide a 7-line by 16- character viewing area. 5. MENU Key -- Toggles between main menu screen and monthly calendar. 6. MICrophone -- Used to talk with other party without using the handset. 7. ON /OFF Key -- Used to make a call with out lifting the handset. 8. PAGE Up/Down Keys -- Used to advance to the NEXT and PREVIOUS option screens available. 9. Soft Keys -- Used to access specific features and functions. 10. VOLUME Control Bar -- Used to adjust level of tones, background music, ringing, receiver volume, and display contrast. PAGE MENU 1 ABC 2 TUV 8PRS 7 MNO 6 JKL 5 GHI 4 DEF 3 WXY 9 0 * ON/OFF HOLD t VOLUME sMIC HTP CONF TRANS FWD MUTEMSG FLASH CAMP ON SPEED # DIGITAL DIRECTORY DND SPEED DIAL LNR PA R K P I C K U P MUSIC FEATURES STA XXX MMM DD YY HH:MMx MMM YYYY SUN MON TUES WED THURS FRI SAT 1 2 3 4 5 6 7 8 9 101112 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 STA XXX MMM DD Y Y HH:MMx DIRECTORY DND SPEED DIAL LNR PA R K P I C K U P MUSIC FEATURES STA XXX MMM DD Y Y HH:MMx Press… Display shows… Then… DIRECTORYABC DEF GHI JKL MNOpress the soft key associated with the desired number. Use the PAGE UP/DN keys to display the previous or next 5 names in Directory. To scroll through the list, press the [ ] key to view the previous entry, or [#] to view the next entry. SPEED DIALEnter Bin Numberdial the bin number associated with desired external phone number. PARK PICKUPPA R K 1 PA R K 2 PA R K 3 PA R K 4 PA R K 5select desired Park location where call is holding (1-5). Press PG DN to select PARK locations 6-8. MUSICBGM1 BGM2 BGM OFFselect desired background music option. FEATURESCALL FWD PA G E I N T E R N A L PA G E E X T E R N A L VOICE MAIL MOREselect one of the options listed. NOTE -- Wait for the desired number to display before pressing the SPEED button.
Quick Reference CardVodavi Large Screen Telephone After selecting FEATURES on the main menu, the following options will display: Call Forward Page -- Internal/External MoreVoice Mail NOTE -- To access the following voice mail options, a DIGITAL voice mail system must be in use. Enter password to access these VM options: Page/Queue Displays (for LCR) When you receive an internal/external page, the screen will display the “MEET ME” option. When you queue for a line, the screen will display the “QUE CNL” option. If you are already in queue and you receive a page, the screen will display both “MEET ME and QUE CNL” options. Press…Then select …Display will show… CALL FWD All Busy No Answer Busy/No Answer Off Net*Sta Voice Mail Operator ACD/UCD Hunt * If Off-Net is selected, enter desired bin number. If you select…Then… Sta dial the desired stationnumber. Voice Mail select the desired VM group (1-5). To access groups 6-8, press the PG DOWN key. Operator the display shows a “Forwarded to XXX” message and the main menu returns. ACD/UCD select desired ACD/UCD group (1-5). To access group 6-16, press the PG DOWN key. Hunt select the desired Hunt group (1-5). To access groups 6-8, press the PG DOWN key. Press…Then select… PAGE INTERNAL the desired Page Zone (ALL Call or Zones 1-4). To access Page Zones 5-8, press the PG DOWN key. PAGE EXTERNAL the desired Page Zone (ALL Call or 1-2) Press…Then select… MOREMessages Headset Enable Headset Disable UNA/UDA More Messages Clear On Vacat ion Return AM Return PM Return To mo rr o wPress PG DN key to access more messages: Return Next Week On Trip In Meeting At Home On Break At Lunch More Ans Machine Ring Ans Machine Spkr Ans Machine Off Press…Then select… VOICE MAIL the desired VM group (1-5). To access group 6-8, press the PG DOWN key. Press…Then select… RETRIEVE MSGS Delete Reply Sk ip Call Back Save Forward Replay For w ard For ward Ms g As Is Forward Add Preamble Cancel For w ard Ad d PreambleContinue Hear Cancel Re-Record SEND MSG Re-Record Append OK Hear Cancel Dial [6] to select one of the following options: Private Cancel Future Urgent Confirm Send CHANGE GREETING CHANGE PASSWORD CHANGE NAMEa new greeting, password, or name by entering the change. DIRECTORY DND SPEED DIAL LNR PA R K P I C K U P MUSICMEET ME FEATURESQUE CNL STA XXX MMM DD Y Y HH:MMx