Vizio Television E320-B0 Specifications
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ATroubleshooting & Technical Support do you have questions? Let us heLP! youR PRoduCt inCLudes FRee LiFetiMe teCh suPPoRt Phone: e mail: We b :(877) 878-4946 (toLL-FRee) techsupport@ viZio.com www.viZio .com/support hours of operation: M onday - Friday: 5 aM to 8 PM (Pst) s aturday - sunday: 7 aM to 4 PM (Pst) t he viZio support team is highly trained and is based in the united states. We can help with: • new Product setup • Connecting y our devices • technical Problems • and More We speak English • Se habla Español • Nous parlons Français 45
A 46 The TV displays “No Signal.”• Press the INPUT button on the remote control to select a different input source. • if you are using cable tv, satellite, or antenna connected directly to the tv, scan for channels. see scanning for Channels on page 29. There is no power. • ensure the tv is plugged into a working electrical outlet. • ensure the power cable is securely attached to the tv. • Press the Power/Standby button on the remote or on the side of the tv to turn the tv on. The power is on, but there is no image on the screen. • ensure all cables are securely attached to the tv. • ensure all devices are connected correctly. devices differ; see your device’s user manual for details. • adjust Brightness, Contrast, or Backlight. see adjusting the advanced Picture settings on page 20. • Press the INPUT button on the remote to select a different input source. There is no sound. • Press Volume Up on the remote control. • Press the MUTE button on the remote to ensure mute is off. • Check the audio settings. see adjusting the a udio settings on page 26. ensure the speakers are set to on. • ensure no headphones are connected to the tv. • Check the audio connections of external devices (Blu-ray player, game console, cable/satellite box) that are connected to the tv. • if you are using an antenna, the signal strength of the channel may be low. ensure your antenna is connected securely to the tv and move the antenna around the room or close to a window for the best signal. The colors on the TV don’t look right. • adust the Color and tint settings in the Picture menu. see adjusting the Picture settings on page 19. • Check all cables to ensure they are securely attached. The buttons on the remote aren’t working. • ensure you are only pressing one button at a time. • Point the remote directly at the tv when pressing a button. • Replace the remote batteries with new ones. see Replacing the Batteries on page 9.
A 47 The image quality is not good.• For the best image quality, view high-definition programs using digital sources. Connect your devices with hdMi cables. • if you are using an antenna, the signal strength of the channel may be low. ensure your antenna is connected securely to the tv and move the antenna around the room or close to a window for the best signal. The picture is distorted. • nearby electrical devices may be interfering with the tv. separate the tv from electrical appliances, cars, or fluorescent lights. • ensure all cables are securely attached. The display image does not cover the entire screen. • if you are in RGB mode (computer), ensure that h-size and v-Position in the on-screen menu are set correctly. • if you are using tv, av , or Component with 480i input, press the WIDE button on the remote to change the screen mode. The TV has pixels (dots) that are always dark or always lit. • your hdtv is precision-manufactured using an extremely high level of technology. however, sometimes pixels may not display correctly. these types of occurrences are inherent to this type of product and do not constitute a defective product. I see “noise” or static on the screen. • When your tv’s digital capabilities exceed a digital broadcast signal, the signal is up-converted (improved) to match your tv’s display capabilities. this up-converting can sometimes cause irregularities in the image. • if you are using an antenna, the signal strength of the channel may be low. ensure your antenna is connected securely to the tv and move the antenna around the room or close to a window for the best signal. When I change input source, the volume changes. • the tv remembers the volume level on each input source. if the volume level on the new input source is higher or lower than the level on the source you switch from, the difference may be noticeable. • use the Volume Up/ Down buttons on the remote to adjust the volume. When I change input source, the display image changes size. • the tv remembers the viewing mode on each input source. if the viewing mode on the new input source differs from the one on the input source you switch from, the difference may be noticeable. • see Changing the screen aspect Ratio on page 18.
B 48 Specifications E320-B0 Screen Size: 32” Class Viewable Area: 31.50” Dimensions w/ Stand: w/o Stand: 28.43” x 18.55” x 6.87” 28.43” x 16.83” x 2.48” Weight w/ Stand: w/o Stand: 9.92 lbs 9.26 lbs TV Type: DLED Refresh Rate: 60 Hz Maximum Resolution: 1366 x 768 Pixel Pitch: .510 mm x .510 mm Response Time: 7 ms Brightness: 300 nits Viewing Angle: 176° (H) / 176° (V) HDMI Inputs: 2 Component Video Inputs: 1 Composite Inputs: 1 (Shared with Component) RF Antenna Input: 1 USB 2.0 Ports: 1 Audio Outputs: Stereo RCA Output, Optical Digital
B 49 E320-B0 OSD Language: English, Spanish, French Ambient Light Sensor: Ye s Remote Control Model: XRT020 Certifications: CSA, CSA-US, FCC Class B, HDMI, Dolby digital Compliance: Energy Star Voltage Range: 108~132V @ 50/60 Hz Power Consumption: 29.8W Standby Power:
C 50 Limited Warranty ON PARTS AND LABOR Covers units purchased as new in United States and Puerto Rico Only. VIZIO provides a warranty to the original purchaser of a new Product against defects in materials and workmanship for a period of one (1) year of non-commercial usage and ninety (90) days of commercial use. If a Product covered by this warranty is determined to be defective within the warranty period, VIZIO will either repair or replace the Product at its sole option and discretion. To obtain warranty service, contact VIZIO Technical Support via e-mail: [email protected] or via phone at 877 MY VIZIO (877.698.4946) from 5:00AM to 9:00PM Monday through Friday and 8:00AM to 4:00PM Saturday and Sunday, Pacific Time, or visit www.VIZIO.com. PRE-AUTHORIZATION MUST BE OBTAINED BEFORE SENDING ANY PRODUCT TO A VIZIO SERVICE CENTER. Proof of purchase in the form of a purchase receipt or copy thereof is required to show that a Product is within the warranty period. Parts and Labor There will be no charge for parts or labor during the warranty period. Replacement parts and Products may be new or recertified at VIZIO’s option and sole discretion. Replacement parts and Products are warranted for the remaining portion of the original warranty or for ninety (90) days from warranty service or replacement, whichever is greater. Type of Service Defective Products must be sent to a VIZIO service center to obtain warranty service. VIZIO is not responsible for transportation costs to the service center, but VIZIO will cover return shipping to the customer. PRE-AUTHORIZATION IS REQUIRED BEFORE SENDING ANY PRODUCT TO A VIZIO SERVICE CENTER FOR WARRANTY SERVICE. Product returns to VIZIO’s service centers must utilize either the original carton box and shipping material or packaging that affords an equal degree of protection. VIZIO Technical Support will provide instructions for packing and shipping the covered Product to the VIZIO service center. Limitations and Exclusions VIZIO’s one-year limited warranty only covers defects in materials and workmanship. This warranty does not cover, for example: cosmetic damage, normal wear and tear, improper operation, improper voltage supply or power surges, signal issues, damages from shipping, acts of God, any type of customer misuse, modifications or adjustments, as well as installation and set-up issues or any repairs attempted by anyone other than by a VIZIO authorized service center. Products with unreadable or removed serial numbers, or requiring routine maintenance are not covered. This one year limited warranty does not cover Products sold “AS IS”, “FACTORY RECERTIFIED”, or by a non-authorized reseller. THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED ABOVE. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED IN DURATION TO THE PERIOD OF TIME SET FORTH ABOVE. VIZIO’S TOTAL LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER INCLUDING VIZIO’S NEGLIGENCE, ALLEGED DAMAGE, OR DEFECTIVE GOODS, WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE PRODUCT. VIZIO SHALL NOT BE RESPONSIBLE FOR LOSS OF USE, LOSS OF INFORMATION OR DATA, COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE. CHECK WWW.VIZIO.COM FOR THE MOST CURRENT VERSION. Personal Data If your VIZIO product is capable of storing personal data and other information, ALL CONTENTS AND INFORMATION WILL BE DELETED IN THE COURSE OF SOME IN-HOME AND ALL SHIP-IN WARRANTY SERVICE. If this occurs, your product will be restored to you configured as originally purchased. You will be responsible for restoring all applicable data and passwords. Recovery and reinstallation of user data is not covered under this Limited Warranty. In order to protect your personal information, VIZIO recommends that you always clear all personal information from the unit before it is serviced, regardless of the servicer. Zero Bright Pixel Defect Guarantee This policy covers “zero bright pixel” defects for the duration of the limited “ONE YEAR WARRANTY” on select new product purchases. To determine if this guarantee applies to your product, refer to the “DETAILS” tab of the model’s product information page (www.VIZIO.com) or look for the “zero bright pixel” guarantee on the box.
D 51 Legal & Compliance FCC Class B Radio Interference Statement NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:1 . Reorient or relocate the receiving antenna. 2 . Increase the separation between the equipment and receiver. 3 . Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 4 . Consult the dealer or an experienced radio/TV technician for help. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Notice 1 . The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. 2 . Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits. 3 . The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this equipment. It is the responsibilities of the user to correct such interference. FCC warning Changes or modifications not expressly approved by the party responsible for compliance with the FCC Rules could void the user’s authority to operate this equipment. Other Image(s) used under license from Shutterstock.com