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Vizio E500i-A1 HDTV User Guide

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Answer menu is displayed.
11.  Enter your security answer using the QWERTY Keyboard and 
press  OK. The Create Profile menu is displayed.
12.  Highlight  Done and press OK.
Creating a New User Profile
To create a new user profile:
1 .  Press the V Button on the remote.
2 .  Highlight the Profile App by scrolling left and right using the 
Left/Right Arrow buttons on the remote. (The highlighted 
App is in the lower left corner of the screen.)
3 .  Select the App by pressing the OK button. The Profile...

Page 52

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Removing a User Profile
To remove a user profile:
1 . Press the V Button on the remote.
2 .  Highlight the Profile App by scrolling left and right using the 
Left/Right Arrow buttons on the remote. (The highlighted 
App is in the lower left corner of the screen.)
3 .  Select the App by pressing the OK button. The Profile App is 
displayed.
4 .  Highlight  Administrative Controls and press OK. (If you have 
an Owner PIN, you must enter it now.) The Administrative 
Controls menu is displayed.
5 ....

Page 53

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Troubleshooting & Technical Support
do you have questions?
Let us heLP!
youR PRoduCt inCLudes FRee LiFetiMe teCh  suPPoRt
Phone:
E mail:
We b :(877) 878-4946 (TOLL-FREE)
techsupport@
VIZIO.com
www.VIZIO.com/support
Hours of operation:  
M onday - Friday: 5 aM  TO 9 PM (PST)
S aturday - Sunday: 8 aM  TO 4 PM (PST)
The VIZIO support team is highly trained 
 
and is based in the United States. 
We can help with:
•  New Product Setup
•  Connecting Your  Devices
•  Technical Problems
•  and More
We speak...

Page 54

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The TV displays “No Signal.”• Press the INPUT button on the remote control to select a 
different input source.
•  If you are using cable TV, satellite, or antenna 
connected directly to the TV, scan for channels. See 
 on 
page 31
 
There is no power. • Ensure the TV is plugged into a working electrical outlet.
•  Ensure the power cable is securely attached to the TV.
•  Press the Power  button on the remote or on the side of 
the TV to turn the TV on.  
The power is on, but there is no image on...

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The image quality is not good.• For the best image quality, view high-definition 
programs using digital sources. Connect your devices 
with HDMI cables.
•  If you are using an antenna, the signal strength of the 
channel may be low. Ensure your antenna is connected 
securely to the TV and move the antenna around the 
room or close to a window for the best signal.  
The picture is distorted. • Nearby electrical devices may be interfering with the 
TV. Separate the TV from electrical appliances,...

Page 56

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Specifications
E420i-A1E500i-A1
Screen Size: 42” Class 50” Class  
Viewable Area: 42.00” 50.00”
Dimensions w/ Stand:  
w/o Stand:
38.13” x 24.51” x 7.96”  
38.13” x 22.68” x 3.15” 44.56” x 28.08” x 10.36
44.56” x 26.26” x 3.19
Weight w/ Stand:  
w/o Stand: 28.02 lbs
 
24.96 lbs 42.95 lbs
36.53 lbs
TV Type: LED LED
Refresh Rate: 120 Hz SPS 120 Hz SPS
Maximum Resolution: 1920 x 1080 1920 x 1080
Pixel Pitch: .484 mm x .484 mm .570 mm x .570 mm
Dynamic Contrast Ratio: 2,000,000:1 2,000,000:1
Response...

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E420i-A1E500i-A1
Audio Outputs: RCA Stereo,
Optical Digital RCA Stereo,
Optical Digital
OSD Language: English, Spanish, French English, Spanish, French
Ambient Light Sensor: Ye s Ye s
Remote Control Model: XRT112 XRT112
Certifications: CSA, CSA-US, FCC Class B, 
 
HDMI 1.4, Dolby digital Plus CSA, CSA-US, FCC Class B, 
 
HDMI 1.4, Dolby digital Plus
Compliance: Energy Star Energy Star
Voltage Range: 120V @ 50/60 Hz 120V @ 50/60 Hz
Power Consumption: 62.4W 77.8W
Standby Power: 

Page 58

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Limited Warranty
ON PARTS AND LABOR
Covers units purchased as new in United States and Puerto Rico Only. 
VIZIO provides a warranty to the original purchaser of a new Product 
against defects in materials and workmanship for a period of one (1) 
year of non-commercial usage and ninety (90) days of commercial 
use. If a Product covered by this warranty is determined to be defective 
within the warranty period, VIZIO will either repair or replace the Product 
at its sole option and discretion.
To...

Page 59

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Legal & Compliance
FCC Class B Radio Interference Statement
NOTE: This equipment has been tested and found to comply with the limits 
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These 
limits are designed to provide reasonable protection against harmful 
interference in a residential installation. This equipment generates, uses 
and can radiate radio frequency energy, and if not installed and used in 
accordance with the instructions, may cause harmful interference to radio...

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VIZIO Internet Applications Disclaimer
VIZIO Internet Applications (“VIA”) affords the opportunity to access third 
party Internet product offerings or services (“VIA Services”) on certain VIZIO 
TVs. The VIA Services accessible herein are provided as per our agreement 
with these third parties. These agreements are subject to change, 
interruption, suspension (including termination) at any time and for various 
reasons. VIZIO makes no warranties or representations that any particular 
VIA Service...
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