Vizio E390i-A1 HDTV User Manual

							user manual
model: e390i-a1 & e420i-a1
VIZIO  
						

							Manufactured under license from Dolby 
Laboratories. Dolby and the double-D 
symbol are trademarks of Dolby Laboratories.
This product qualifies for ENERGY STAR in the “factory 
default” setting and this is the setting in which power 
savings will be achieved. Changing the factory default 
picture settings or enabling other features will increase 
power consumption that could exceed the limits necessary to qualify for ENERGY STAR rating.
HDMI, the HDMI logo and High-Definition 
Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.
SRS StudioSound HD and SRS TruVolume 
are trademarks of SRS Labs, Inc. 
StudioSound HD and TruVolume 
technologies are incorporated under 
license from SRS Labs, Inc. 
						

							 
Thank You for Choosing ViZio
And congratulations on your new VIZIO HDTV.
To get the most out of your new VIZIO product, read these 
instructions before using your product and retain them for future 
reference. Be sure to inspect the package contents to ensure 
there are no missing or damaged parts.
ProduCT regisTraTion
To purchase or inquire about accessories and installation services 
for your VIZIO product, visit our website at www.VIZIO.com or call 
toll free at (877) 878-4946.
We recommend that you either: 
• Register your VIZIO product at www.VIZIO.com
•  Complete and mail the enclosed registration card
extended Warranties
For peace of mind, and to protect your investment beyond the 
standard warranty, VIZIO offers on-site extended warranty service 
plans. These plans provide additional coverage during the 
standard warranty period. To purchase an extended warranty 
service plan, visit www.VIZIO.com.
When reading  This Manual
When you see this symbol, please read the 
accompanying helpful tip.
iMPorTanT safeTY insTruCTions
Your TV is designed and manufactured to operate within defined 
design limits. Misuse may result in electric shock or fire. To prevent 
your TV from being damaged, the following instructions should 
be observed for the installation, use, and maintenance of your 
TV. Read the following safety instructions before operating your 
TV. Keep these instructions in a safe place for future reference.
• To reduce the risk of electric shock or component 
damage, switch off the power before connecting other 
components to your TV.
•  Read these instructions.
•  Keep these instructions.
•  Heed all warnings.
•  Follow all instructions.
•  Do not use this apparatus near water.
•  Clean only with a dry cloth.
•  Do not block any ventilation openings. Install in 
accordance with the manufacturer’s instructions.
•  Do not install near any heat sources such as radiators, 
heat registers, stoves, or other apparatus (including 
amplifiers) that produce heat.
•  Do not defeat the safety purpose of the polarized or 
grounding-type plug. A polarized plug has two blades 
and a third grounding prong. The wide blade or the third 
prong are provided for your safety. If the provided plug 
does not fit into your outlet, consult an electrician for 
replacement of the obsolete outlet.
•  Protect the power cord from being walked on or pinched, 
particularly at plugs, convenience receptacles, and the 
point where they exit from the apparatus.
•  Only use attachments/accessories specified by the 
manufacturer.  
 
When you see this symbol, please read the 
accompanying important warning or notice. It is 
intended to alert you to the presence of important 
operating instructions. 
Welcome   
						

							 
or local power company.
•  Do not apply pressure or throw objects at your TV. 
This may compromise the integrity of the display. The 
manufacturer’s warranty does not cover user abuse or 
improper installations.
•  The power cord must be replaced when using different 
voltage than the voltage specified. For more information, 
contact your dealer.
•  Your TV is equipped with a three-pronged grounded plug 
(a plug with a third grounding pin). This plug will fit only 
into a grounded power outlet. This is a safety feature. If 
your outlet does not accommodate the three-pronged, 
have an electrician install the correct outlet, or use an 
adapter to ground your TV safely. Do not defeat the safety 
purpose of the grounded plug.
•  When connected to a power outlet, power is always 
flowing into your TV. To totally disconnect power, unplug 
the power cord.
•  The lightning flash with arrowhead symbol within an 
equilateral triangle is intended to alert the user to the 
presence of un-isolated, dangerous voltage within the 
inside of your TV that may be of sufficient magnitude to 
constitute a risk of electric shock to persons.
•  Do not overload power strips and extension cords. 
Overloading can result in fire or electric shock. 
•  The wall socket should be installed near your TV and 
easily accessible.
•  Only power of the marked voltage can be used for your 
TV. Any other voltage than the specified voltage may 
cause fire or electric shock.
•  Do not touch the power cord during lightning. To avoid 
electric shock, avoid handling the power cord during 
electrical storms.
•  Unplug your TV during a lightning storm or when it will not 
be used for long period of time. This will protect your TV 
from damage due to power surges.
• 
Use only with the cart, stand, tripod, bracket, 
or table specified by the manufacturer, or sold 
with the apparatus. When a cart is used, use 
caution when moving the cart/apparatus 
combination to avoid injury from tip-over.
•  Unplug this apparatus during lightning storms or when 
unused for long periods of time.
•  Refer all servicing to qualified service personnel. Servicing 
is required when the apparatus has been damaged in 
any way, such as when the power-supply cord or plug is 
damaged, liquid has been spilled or objects have fallen 
into the apparatus, the apparatus has been exposed to 
rain or moisture, does not operate normally or has been 
dropped.
•  Unplug the power cord before cleaning your TV. 
•  When moving your TV from an area of low temperature 
to an area of high temperature, condensation may form 
in the housing. Wait before turning on your TV to avoid 
causing fire, electric shock, or component damage. 
•  A distance of at least three feet should be maintained 
between your TV and any heat source, such as a radiator, 
heater, oven, amplifier etc. Do not install your TV close to 
smoke. Operating your TV close to smoke or moisture may 
cause fire or electric shock.
•  Slots and openings in the back and bottom of the 
cabinet are provided for ventilation. To ensure reliable 
operation of your TV and to protect it from overheating, 
be sure these openings are not blocked or covered. Do 
not place your TV in a bookcase or cabinet unless proper 
ventilation is provided.
•  Never push any object into the slots and openings on 
your TV cabinet. Do not place any objects on the top of 
your TV. Doing so could short circuit parts causing a fire 
or electric shock. Never spill liquids on your TV.
•  Your TV should be operated only from the type of power 
source indicated on the label. If you are not sure of the 
type of power supplied to your home, consult your dealer 	
      
						

							 
• Do not attempt to repair or service your TV yourself. 
Opening or removing the back cover may expose you to 
high voltages, electric shock, and other hazards. If repair 
is required, contact your dealer and refer all servicing to 
qualified service personnel.
•  WARNING: Keep your TV away from moisture. Do not 
expose your TV to rain or moisture. If water penetrates into 
your TV, unplug the power cord and contact your dealer. 
Continuous use in this case may result in fire or electric 
shock.
•  Do not use your TV if any abnormality occurs. If any 
smoke or odor becomes apparent, unplug the power 
cord and contact your dealer immediately. Do not try to 
repair your TV yourself. 
•  Avoid using dropped or damaged appliances. If your 
TV is dropped and the housing is damaged, the internal 
components may function abnormally. Unplug the power 
cord immediately and contact your dealer for repair. 
Continued use of your TV may cause fire or electric 
shock.
•  Do not install your TV in an area with heavy dust or high 
humidity. Operating your TV in environments with heavy 
dust or high humidity may cause fire or electric shock.
•  Follow instructions for moving your TV. Ensure that the 
power cord and any other cables are unplugged before 
moving  your TV.
•  When unplugging your TV, hold the AC/DC power 
adapter, not the cord. Pulling on the power cord may 
damage the wires inside the cord and cause fire or 
electric shock. When your TV will not be used for an 
extended period of time, unplug the power cord.
•  To reduce risk of electric shock, do not touch the 
connector with wet hands. 
•  Insert batteries in accordance with instructions. Incorrect 
polarities may cause the batteries to leak which can 
damage the remote control or injure the operator. Do not 
expose batteries to excessive heat such as sunshine, fire  or the like.
•  If any of the following occurs, contact the dealer:  
        - The power cord fails or frays.   
        - Liquid sprays or any object drops into your TV.   
        - Your TV is exposed to rain or other moisture.  
        - Your TV is dropped or damaged in any way.  
        - The performance of your TV changes substantially.
•  This apparatus shall not be exposed to dripping or 
splashing and no objects fill with liquids, such as vases, 
shall be placed on the apparatus.
•  The mains plug or appliance coupler is used as the 
disconnect device, the disconnect device shall remain 
readily operable.
•  CAUTION - These servicing instructions are for use by 
qualified service personnel only. To reduce the risk of 
electric shock, do not perform any servicing other than 
that contained in the operating instructions unless you 
are qualified to do so.
•    The lightning flash with arrowhead symbol within an 
equilateral triangle is intended to alert the user to the 
presence of uninsulated DANGEROUS VOLTAGE within the 
product’s enclosure that may be of sufficient magnitude 
to constitute a risk of electrical shock to persons.
h      
						

							 
TeleVision anTenna ConneCTion 
ProTeCTion
If an outside antenna/satellite dish or cable system is to be 
connected to the TV, make sure that the antenna or cable system 
is electrically grounded to provide some protection against 
voltage surges and static charges.
Article 810 of the National Electrical Code, ANSI/NFPSA 70, 
provides information with regard to proper grounding of the 
mast and supporting structure, grounding of the lead-in wire to 
an antenna discharge unit, size of the grounding conductors, 
location of antenna discharge unit, connection to grounding 
electrodes, and requirements of the grounding electrode.
Ground Clamp
Antenna Lead In Wire
Antenna Discharge Unit  
(NEC Section 810-20)
Grounding Conductors 
(NEC Section 810-21)
Ground Clamps
Power Service Grounding Electrode 
System
 (NEC ART 250, part H)Electric Service Equipment
lightning Protection
For added protection of the TV during a lightning storm or when 
it is left unattended or unused for long periods of time, unplug 
the TV from the wall outlet and disconnect the antenna or cable 
system.
Power lines
Do not locate the antenna near overhead light or power circuits, 
or where it could fall into such power lines or circuits. Remember, 
the screen of the coaxial cable is intended to be connected to 
earth in the building installation.    
						

							Table of Contents
1
Installing  the TV ................................................3
Inspecting the Package Contents ..................................... 3
Installing  the TV  ................................................................... 3
Installing the TV Stand  ........................................................ 3
Installing the TV on a Wall ................................................... 5
Controls and Connections .............................. 6
Front Panel ........................................................................\
.. 8
Remote Control .................................................................. 9
Replacing the Batteries ................................................... 10
Connecting Your  Devices .................................11
Connecting A Device ......................................................... 11
Connecting a Device - Audio and Video Cable Types ...... 12
Connecting an Audio Device ............................................ 13
Connecting an Audio Device - Audio Cable Types ........... 14
Connecting an Audio Device - ARC ................................... 15
Without HDMI ARC ............................................................ 15
With HDMI ARC ................................................................. 15
Connecting to your Network .............................................. 16
Connecting to a Wired Network (Best) ........................... 16
Connecting to a Wireless Network .................................. 16
Completing the First-Time Setup ......................17
Using the On-Screen Menu .............................. 18
Navigating the On-Screen Menu ....................................... 18
Changing the Input Source ............................................... 19
Changing the Screen Aspect Ratio ................................... 19
Setting Up Closed Captioning ........................................... 20
Changing the Appearance of Digital Closed Captions . 20Activating the Sleep Timer ..................................................
21
Setting the Auto Power Off Feature .................................. 21
Adjusting the Picture Settings ............................................ 22
Adjusting the Advanced Picture Settings ........................ 23
Adjusting the Color Temperature .................................... 24
Adjusting the Picture Size and Position ........................... 24
Resetting the Picture Settings  ......................................... 25
Adjusting the Audio Settings .............................................. 26
Adjusting the Advanced Audio Settings ......................... 27
Resetting the Audio Settings ............................................ 27
Using the Network Connection Menu ................................ 28
Connecting to a Wireless Network .................................. 28
Changing the Advanced Network Settings .................... 29
Testing Your Network Connection .................................... 29
Changing the TV Settings ................................................... 30
Changing the Input Source ............................................. 30
Setting the Tuner Mode .................................................... 31
Scanning for Channels .................................................... 31
Adding New Channels .................................................... 32
Skipping Channels ........................................................... 33
Changing the Audio Language ...................................... 33
Using the Parental Controls ............................................. 34
Accessing the Parental Controls Menu ........................... 34
Enabling or Disabling Program Ratings ........................... 35
Locking and Unlocking Channels ................................... 35
Blocking and Unblocking Content by Rating .................. 35
Changing the Parental Control Passcode ...................... 36
Resetting the Content Locks ............................................ 36
Changing the Names of the Inputs ................................ 36  
						

							 
2
Changing the On-Screen Menu Language ....................37
Setting the Time Zone ...................................................... 37
Adjusting the CEC Settings .............................................. 38
Turning the Power Indicator On or Off ............................. 38
Using the Help Menu  .......................................................... 39
Displaying System Information ........................................ 39
Resetting the TV Settings .................................................. 40
Restoring the TV to Factory Default Settings .................... 40
Performing a Service Check ............................................ 40
Using Guided Setup ......................................................... 41
Using the Info Window ........................................................ 42
Using the USB Media Player .............................43
Using the USB Media Player ................................................ 43
Connecting a USB Thumb Drive to the TV ........................ 43
Playing USB Media ........................................................... 43
Using VIZIO  Internet Apps .................................45
Using the VIA Shortcut Buttons ........................................... 45
Using the VIA Dock  ............................................................. 45
Moving an App on the VIA Dock ..................................... 45
Adding a New App to the VIA Dock ................................ 46
Removing an App from the VIA Dock .............................. 46
Creating and Managing User Profiles ................................ 46
Creating an Owner PIN .................................................... 46
Creating a New User Profile ............................................. 47
Removing a User Profile .................................................... 48
Restoring the VIA Dock to the Factory Default Settings ..... 48
Troubleshooting & Technical Support ..............49
Specifications ................................................... 52Limited Warranty ...............................................
54
Legal & Compliance ........................................ 55    
						

							3
1Installing  the TV
InspecTIng The package conTenTs
Before installing your new TV, take a moment to inspect the 
package contents. Use the images below to ensure nothing is 
missing or damaged.
Remote Control  
with Batteries
Quick Start Guide VIZIO LED LCD HDTV
InsT
allIng The TV
After removing the TV from the box and inspecting the package 
contents you can begin installing the TV. Your TV can be installed 
in two ways:
• On a flat surface, using the included stand
•  On a wall, using a VESA-standard wall mount (not 
included)
Installing the TV stand
Your TV includes a stand designed to support the weight of the 
TV and keep it from falling over. However, the TV can still fall over if: • It is placed on an uneven, unstable, or non-level surface
•  It is pushed, pulled, or otherwise improperly moved
•  If an earthquake occurs and the TV is not properly 
secured  
Power Cord
QUICK START GUIDEModel: E390i-A1
VIZIO
TV on sT and
6x M4 14mm 
Philips Screws
p ackage conTenTs    
						

							1
4
To install the base:
1 . Align the neck piece with the bottom of the TV and slide it 
into place as shown.
2 .  Using a philips screwdriver, tighten three (3) M4 14mm 
screws into the holes on the back of the TV to secure the 
neck piece. 
3 . Align the base with the neck and tighten three (3) M4 14mm 
screws using a philips screwdriver.