Vivitek Projector DH6671 User Manual
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![Page 59
59
Troubleshooting
Indicator Messages
Several indicator messages are used to display the current projector sta\
tus or alert the
abnormal message. The LEDs on the top surface of the projector show the status of the
POWER, WARNING LAMP 1 and LAMP 2
Below tables describe the various states of the 4 LEDs.
LED INDICATOR STATUSPROJECTOR STATUS
Power Off AC off
Red on Standby
Green on Power on
Orange blinks Projector is under cooling
Green blinks Start up
Warning Off Normal condition
Red blinks 1 time The...](http://img.usermanuals.tech/thumb/5166/100084/w64_projector_manual_9056_d-58.png "Page 59
59
Troubleshooting
Indicator Messages
Several indicator messages are used to display the current projector sta\
tus or alert the
abnormal message. The LEDs on the top surface of the projector show the status of the
POWER, WARNING LAMP 1 and LAMP 2
Below tables describe the various states of the 4 LEDs.
LED INDICATOR STATUSPROJECTOR STATUS
Power Off AC off
Red on Standby
Green on Power on
Orange blinks Projector is under cooling
Green blinks Start up
Warning Off Normal condition
Red blinks 1 time The...")
![Page 60
60
Common Problems and Solutions
These guidelines provide tips to deal with problems you may encounter wh\
ile using the
projector. If the problem remains unsolved, contact your dealer for assistance.
Often the problem is something as simple as a loose connection. Check th\
e following
before proceeding to the problem-specific solutions.• Use some other electrical device to confirm that the electrical outlet is working.
• Ensure the projector is turned on.
• Ensure all connections are securely...](http://img.usermanuals.tech/thumb/5166/100084/w64_projector_manual_9056_d-59.png "Page 60
60
Common Problems and Solutions
These guidelines provide tips to deal with problems you may encounter wh\
ile using the
projector. If the problem remains unsolved, contact your dealer for assistance.
Often the problem is something as simple as a loose connection. Check th\
e following
before proceeding to the problem-specific solutions.• Use some other electrical device to confirm that the electrical outlet is working.
• Ensure the projector is turned on.
• Ensure all connections are securely...")
![Page 61
61
Problem: The image is flat with no contrast
1. Adjust the Contrast setting on the PICTURE menu of the OSD.
2. Adjust the Brightness setting on the PICTURE menu of the OSD.
Problem: The color of the projected image does not match the source imag\
e.
Adjust the Color temperature and Gamma settings on the PICTURE menu of t\
he OSD.
Lamp Problems Problem: There is no light from the projector .
1. Check that the power cable is securely connected.
2. Ensure the power source is good by testing with...](http://img.usermanuals.tech/thumb/5166/100084/w64_projector_manual_9056_d-60.png "Page 61
61
Problem: The image is flat with no contrast
1. Adjust the Contrast setting on the PICTURE menu of the OSD.
2. Adjust the Brightness setting on the PICTURE menu of the OSD.
Problem: The color of the projected image does not match the source imag\
e.
Adjust the Color temperature and Gamma settings on the PICTURE menu of t\
he OSD.
Lamp Problems Problem: There is no light from the projector .
1. Check that the power cable is securely connected.
2. Ensure the power source is good by testing with...")
61 Problem: The image is flat with no contrast 1. Adjust the Contrast setting on the PICTURE menu of the OSD. 2. Adjust the Brightness setting on the PICTURE menu of the OSD. Problem: The color of the projected image does not match the source imag\ e. Adjust the Color temperature and Gamma settings on the PICTURE menu of t\ he OSD. Lamp Problems Problem: There is no light from the projector . 1. Check that the power cable is securely connected. 2. Ensure the power source is good by testing with another electrical devic\ e. 3. Restart the projector in the correct order and check that the Power LED \ is green. 4. If you have replaced the lamp recently, check the lamp installation and try resetting the lamp connections. 5. Replace the lamp module. 6. Put the old lamp back in the projector and have the projector serviced i\ f the problem can not be fixed. Problem: The lamp goes off 1. Check if both lamps are installed, projector will enter to protection mo\ de if one of lamp is not installed. 2. Press the power button twice to turn off the projector and turn off AC Power, restart the projector again. It’s possible that power surges can cause the lamp to turn off. 3. Replace the lamp module. Remote Control Problems Problem: The projector does not respond to the remote control. 1. Direct the remote control towards remote sensor on the projector. 2. Ensure the path between remote and sensor is not obstructed. 3. Turn off any fluorescent lights in the room. 4. Check the battery polarity. 5. Replace the batteries. 6. Turn off other Infrared-enabled devices in the vicinity. 7. Have the remote control serviced. 8. Ensure that the remote control code conforms to the projector's code if \ universal remote control is used. 9. Ensure Front or Back remote sensor is turned on(SETUP/Advanced/Remote S\ ensor). Projection Lens Problems Problem: The Zoom or Focus adjustment can not work. 1. Check if the lens is installed problem, improper lens installation may c\ ause to lens can not work normally. Please follow the lens installation procedure to check again. 2. Relace the other lens to check the problem if the lens is available. 3. Contact with service center for the details. Having the Projector Serviced If you are unable to solve the problem, you should have the projector se\ rviced. Pack the projector in the original carton. Include a description of the problem a\ nd a checklist of the steps you took when trying to fix the problem. The information may be useful to the service personnel. Return the projector to the place you purchased it. DH6671 DLP Projector - User's Manual
62 About the Vivitek Support If you cannot find solutions from this user guideline, please contact us using the contact information below. North America Vivitek Service Center 15700 Don Julian Road, Suite B City of Industry, CA. 91745 U.S.A Tel: 855-885-2378 (Toll-Free) Email: [email protected] URL: www.vivitekusa.com Europe, Middle East and Africa Vivitek Service & Support Zandsteen 15 2132 MZ Hoofddorp The Netherlands Tel: +31 20 655 0960 Email: [email protected] URL: www.vivitek.eu China Vivitek Service Center 上海浦东世纪大道1090 号斯米克大厦 18 层1802 室，201209 Tel: 400-888-3526 (Toll-Free) Tel: 021-58360088-142 (Direct) Email: [email protected] URL: www.vivitek.com.cn Asia and Taiwan Vivitek after-sales service Vivitek Corporation, Co., Ltd. 4F., No.186, Ruiguang Rd., Neihu Dist., Taipei City 11491 TEL: 86-28-797-2088 FAX: 86-26-600-2358 E-mail: [email protected] URL: www.vivitek.com.tw DH6671 DLP Projector - User's Manual