Vivitek D965 Projector User Manual

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Specsheet for “RS232 by TELNET” : 
1. Telnet: TCP 
2.  Telnet port: 8000 
3.  Telnet utility: Windows “T ELNET.exe” (console mode) 
4.  Disconnection for RS232-by-Telnet  control normally: Close Windows Telnet utility directly after 
TELNET connection ready 
5.  Limitation 1 for Telnet-Control: there is onl y one connection for Telnet-Control in one projector 
Limitation 2 for Telnet-Control: there is less  than 50 bytes for successive network payload for 
Telnet-Control application. 
Limitation 3 for Telnet-Control: there is less  than 26 bytes for one complete RS232 command for 
Telnet-Control. 
Limitation 4 for Telnet-Control: Minimum delay for next RS232 command must be more than 200 
(ms). 
(*, In Windows XP built-in “TELNET.exe” utility,  “Enter” key pressed will have “Carriage-Return” 
and “New-Line” code.) 
6.  The IP-Address setting/modification on OS D would be ‘tempo-DISABLED’, while RS232-by-
Telnet connected running. 
7.  There is either/or option  concerned for the RS232-by-Telne t, Crestron RoomView-Connected 
functions. 
8.  The Crestron RoomView-Connected is enabled  by default. Once the RS232-by-Telnet enabled, 
the Crestron RoomView-Connect ed and IP-Address changing(re-confi guration) function would be 
disabled silently. 
9.  Once the RS232-by-Telnet disconnected norma lly, the Crestron RoomView-Connected would be 
re-start in 5 seconds for contro l of manual re-connection in LAN. 
10. Before the RS232-by-Telnet  connection running, kindly please have the IP Address field to be 
“0.0.0.0” setting of“Crestron Control”in the Cr estron web-FLASH UI to ease the bulky massive 
Crestron-Type packets. 
 
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Factory Reset 
Press the cursor ▲▼  button to move up and down in the  Installation II menu. Select the  Factory 
Reset  sub menu and press 
 (Enter) /  ► to reset all the menu items to the factory default values 
(expect Language and Security Lock). 
 
Status 
Press the cursor ▲▼  button to move up and down in the  Installation II menu. Select the   
Installation II sub menu and press 
 (Enter) /  ► to enter the  Status sub menu.
 
 
ITEM DESCRIPTION 
Active Source  Display the activated source. 
Video Information Displays resolution/video information for RGB source and color standard for Video 
source. 
Lamp Hours 
Lamp hour used information is displayed. Eco and Normal counters are separated. 
 
 
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—  44 — 
MAINTENANCE AND SECURITY 
Replacing the Projection Lamp 
The projection lamp should be replaced when it burns out. It should only be r eplaced with a certified 
replacement part, which you can order from your local dealer.  
Important: 
a.  The projection lamp used in this product contains a small amount of mercury. 
b.  Do not dispose this product  with general household waste. 
c. Disposal of this product must be carried out in  accordance with the regulations of your local  
authority. 
Warning: 
Be sure to turn off and unplug the projector at least 30 minutes before replacing the lamp. Failure to 
do so could result in a severe burn. 
 
Caution: 
In rare cases the lamp bulb may burn out during  normal operation and cause glass dust or shards 
to be discharged outward from the rear exhaust vent. 
Do not inhale or do not touch glass dust or shards. Doing so could result in injury.  
Always keep your face away from the exhaust vent  so that you do not suffer from the gas and bro-
ken shards of the lamp. 
When removing the lamp from a ceiling-mounted proj ector, make sure that no one is under the pro-
jector. Glass fragments could fall if the lamp has been burned out.  
！ IF A LAMP EXPLODES 
If a lamp explodes, the gas and broken shards may scatter inside the projector and they may come 
ut of the exhaust vent. The gas contains toxic mercury. 
Open windows and doors for ventilation. 
If you inhale the gas or the shards  of the broken lamp enter your eyes or mouth, consult the doctor 
immediately.  
 
1.  Remove the single screw 
on the lamp compartment 
cover.  
						

							 
 
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2.  Remove the lamp com-
partment cover. 
3.Remove the three screws 
from the lamp module. 
4.Lift the module handle up. 
 
5.Pull firmly on the module  
handle to remove the lamp 
module. 
 
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6.Reverse steps 1 to 5 to in-
stall the new lamp module.  
While installing, align the 
lamp module with the  
connector and ensure it is 
level to avoid damage. 
Note: The lamp module 
must sit securely in place 
and the lamp connector 
must be connected properly 
before tightening the 
screws. 
 
 
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Resetting the Lamp 
After replacing the lamp, you should reset the lamp  hour counter to zero. Refer to the following: 
1.  Press the MENU button to open 
the OSD menu. 
2.  Press the cursor  ◄► button to 
move to the  Installation II  menu. 
Press the cursor button to move 
down to  
Advanced . 
3.  Press the cursor  ▼▲ button to 
move down to  Lamp Hour Reset .
4.  Press the cursor ► or Enter but-
ton.  
A message screen appears. 
5.  Press  ▼▲◄►  buttons to reset 
the lamp hour. 
6.  Press the  MENU button to get 
back to Installation II.  
 
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—  48 — 
Cleaning the Projector 
Cleaning the projector to remove dust and grime will help ensure trouble-free operation.  
Warning: 
1. Be sure to turn off and unplug the projector at  least 30 minutes before cleaning. Failure to do so 
could result in a severe burn. 
2. Use only a dampened cloth when cleaning. Do not allow water to enter the ventilation openings 
on the projector.  
3. If a little water gets into the projector interior  while cleaning, leave unplugged in a well-ventilated 
room for several hours before using. 
4. If a lot of water gets into the projector inte rior when cleaning, have the projector serviced. 
Cleaning the Lens 
You can purchase optic lens cleaner from most camera stores . Refer to the following to clean the pro-
jector lens. 
1. Apply a little optic lens cleaner to a clean soft  cloth. (Do not apply the cleaner directly to the 
lens.) 
2. Lightly wipe the lens in a circular motion. 
Caution: 
1.  Do not use abrasive cleaners or solvents. 
2. To prevent discoloration  or fading, avoid getting cleaner on the projector case. 
Cleaning the Case 
Refer to the following to clean the projector case. 
1. Wipe off dust with a clean dampened cloth. 
2. Moisten the cloth with warm water and mild det ergent (such as used to wash dishes), and then 
wipe the case. 
3. Rinse all detergent from the cl oth and wipe the projector again. 
Caution: 
To prevent discoloration or fading of the case, do not use abrasive  alcohol-based cleaners.  
						

							 
 
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Using the Kensington® Lock & Using the Security Bar 
If you are concerned about security, attach the proj ector to a permanent object with the Kensington 
slot and a security cable.  
 
Note: 
Contact your vendor for details on purchasing a suitable Kensi ngton security cable.  
The security lock corresponds to Kensington’s Micr oSaver Security System. If you have any com-
ment, contact: Kensington, 2853 Campus Drive, San Mateo, CA 94403, U.S.A. Tel: 800-535-4242, 
http://www.Kensington.com. 
Using the Security Bar 
In addition to the password protection function and t he Kensington lock, the Security Bar helps pro-
tect the projector from unauthorized re moval. See the following picture. 
 
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—  50 — 
TROUBLESHOOTING 
Common problems and solutions 
These guidelines provide tips to deal with problem s you may encounter while using the projector. If 
the problem remains unsolved, cont act your dealer for assistance. 
Often after time spent troubleshooting, the problem is  traced to something as simple as a loose con-
nection. Check the following before proceedi ng to the problem-specific solutions. 
•  Use some other electrical device to confirm that the electrical outlet is working. 
•   Ensure the projector is turned on. 
•   Ensure all connections are securely attached.  
•   Ensure the attached device is turned on. 
•   Ensure a connected PC is not in suspending mode. 
•   Ensure a connected notebook computer is configured for an external display. 
(This is usually done by pressing a Fn-key combination on the notebook). 
Tips for Troubleshooting 
In each problem-specific section, tr y the steps in the order suggested. This may help you to solve the 
problem more quickly. 
Try to pin point the problem and thus  avoid replacing non-defective parts.  
For example, if you replace batteries and the problem remains, put the original batteries back and go 
to the next step.  
Keep a record of the steps you take when troubles hooting: The information may be useful when call-
ing for technical support or for passing on to service personnel. 
  
						

							 
 
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–  51  – 
LED Error Messages 
ERROR CODE MESSAGES POWER LED
BLINK 
READY LED 
BLINK 
TEMP LED 
BLINK 
Over temperature  OFF OFF ON 
G794 fail  4 4 OFF 
T1 fail  4 5 OFF 
Lamp error  5 OFF  OFF 
Fan1 error (Burner Fan)  6 1 OFF 
Fan2 error (Lamp Fan)  6 2 OFF 
Fan3 error (Power Fan)  6 3 OFF 
Fan4 error (DMD Fan)  6 4 OFF 
Lamp door open  7 OFF  OFF 
DMD error  8 OFF  OFF 
Color wheel error  9 OFF  OFF 
Ballast error  10 OFF  OFF 
Ballast communication error  10 1 OFF 
In the event of an error, please  disconnect the AC power cord and wait for one (1) minute before re-
starting the projector. If the POWER or RESDY LEDs  are still blinking or the TEMP LED is lit, contact 
your service center. 
Image Problems 
Problem: No image appears on the screen 
1.  Verify the settings on your notebook or desktop PC. 
2.  Turn off all equipment and power up again in the correct order. 
Problem: The image is blurred  
1. Adjust the  Focus on the projector. 
2.  Press the  Auto button on the remote control or projector. 
3.  Ensure the projector-to-screen distance is within the 10-meter (33-feet) specified range. 
4.  Check that the projector lens is clean. 
Problem: The image is wider at the top or bottom (trapezoid effect)  
1. Position the projector so it is as perpendicular to the screen as possible.  
2.  Use the  Keystone button on the remote control or projector to correct the problem. 
Problem: The image is reversed  
Check the  Projection setting on the  Installation I menu of the OSD. 
Problem: The image is streaked  
1. Set the  Frequency  and Tracking settings on the  Computer menu of the OSD to the de-
fault settings. 
2.  To ensure the problem is not caused by a connected PC’s video card, connect to another 
computer.  
Problem: The image is flat with no contrast  
Adjust the  Contrast setting on the Image  menu of the OSD.