Vivitek D732mx User Manual

 – 35 – 
TROUBLESHOOTING 
Common problems and solutions 
These guidelines provide tips to deal with problem s you may encounter while using the projector. If 
the problem remains unsolved, cont act your dealer for assistance. 
Often after time spent troubleshooting, the problem is  traced to something as simple as a loose con-
nection. Check the following before proceedi ng to the problem-specific solutions. 
• Use some other electrical device to confirm that the electrical outlet is working. 
•  Ensure...

D
D
D L
L
L P
P
P  
 
  P
P
P r
r
r o
o
o j
j
j e
e
e c
c
c t
t
t o
o
o r
r
r —
—
— U
U
U s
s
s e
e
e r
r
r ’
’
’ s
s
s  
 
  M
M
M a
a
a n
n
n u
u
u a
a
a l
l
l  
 
 
– 36 –  
LED Error Messages 
ERROR CODE MESSAGE POWER LED/FLASHES READY LED/FLASHES 
Lamp usage task created error  2 1 
Environment usage task created error  2 2 
Thermal break status error  3 0 
T1 temperature over temperature  3 1 
T1 sensor status fail  4 1 
Lamp lit error  5 1 
Ballast SCI error  5 2 
Ballast UART error  5 3 
Fan1...

D
D
D L
L
L P
P
P  
 
  P
P
P r
r
r o
o
o j
j
j e
e
e c
c
c t
t
t o
o
o r
r
r  
 
  –
–
–  
 
  U
U
U s
s
s e
e
e r
r
r ’
’
’ s
s
s  
 
  M
M
M a
a
a n
n
n u
u
u a
a
a l
l
l  
 
 
–  37  – 
Problem: The image is streaked  
1.  Set the  Frequency  and Tracking settings on the  Utility menu of the OSD to the default 
settings. 
2.  To ensure the problem is not caused by a connected PC’s video card, connect to another 
computer.  
Problem: The image is flat with no contrast  
Adjust the  Contrast setting on...

D
D
D L
L
L P
P
P  
 
  P
P
P r
r
r o
o
o j
j
j e
e
e c
c
c t
t
t o
o
o r
r
r —
—
— U
U
U s
s
s e
e
e r
r
r ’
’
’ s
s
s  
 
  M
M
M a
a
a n
n
n u
u
u a
a
a l
l
l  
 
 
– 38 –  
Problem: The sound is distorted  
1. Check the audio cable connection. 
2.  Test the source audio output with other speakers. 
3.  Have the projector serviced. 
Having the Projector Serviced 
If you are unable to solve the problem, you should have the projector serviced. Pack the projector in 
the original carton. Include a...

 – 39 – 
Projection Distance V.S. Projection Size 
 
Projection distance and size table (0.55 inches) 
 Max. Screen Size (Wide) 1.89 Max. Screen Size (Tele) 2.18 
Projection Distance  L Diagonal Width A Height C Diagonal Width B Height D 
1.00 m  0.66 m  0.53 m 0.40 m  0.57 m 0.46 m  0.34 m 
3.28 ' 26.04 '' 20.83 '' 15.62 '' 22.57 '' 18.06 '' 13.54 '' 
1.50 m 0.99 m  0.79 m 0.60 m  0.86 m 0.69 m  0.52 m 
4.92 ' 39.06 '' 31.25 ''...

D
D
D L
L
L P
P
P  
 
  P
P
P r
r
r o
o
o j
j
j e
e
e c
c
c t
t
t o
o
o r
r
r —
—
— U
U
U s
s
s e
e
e r
r
r ’
’
’ s
s
s  
 
  M
M
M a
a
a n
n
n u
u
u a
a
a l
l
l  
 
 
– 40 –  
 
Projection distance and size table (0.7 inches) 
 Max. Screen Size (Wide) 1.8 Max. Screen Size (Tele) 2.1 
Projection Distance  L Diagonal Width A Height C Diagonal Width B Height D 
1.00 m  0.69 m  0.56 m 0.42 m  0.60 m 0.48 m  0.36 m 
3.28 ' 27.34 '' 21.87 '' 16.40 '' 23.43 '' 18.75...

D
D
D L
L
L P
P
P  
 
  P
P
P r
r
r o
o
o j
j
j e
e
e c
c
c t
t
t o
o
o r
r
r  
 
  –
–
–  
 
  U
U
U s
s
s e
e
e r
r
r ’
’
’ s
s
s  
 
  M
M
M a
a
a n
n
n u
u
u a
a
a l
l
l  
 
 
–  41  – 
Timing Mode Table 
The projector can display several resolutions. The  following table outlines the resolutions that can be 
displayed by the projector. 
Signal Resolution Frequency H.
(KHz) 
Frequency V.
(Hz) Video Digital Analog 
NTSC  － 15.734  60.0 Ο  － － 
PAL/SECAM  － 15.625  50.0 Ο  － － 
640 x 350  37.9 85.1 － Ο...

D
D
D L
L
L P
P
P  
 
  P
P
P r
r
r o
o
o j
j
j e
e
e c
c
c t
t
t o
o
o r
r
r —
—
— U
U
U s
s
s e
e
e r
r
r ’
’
’ s
s
s  
 
  M
M
M a
a
a n
n
n u
u
u a
a
a l
l
l  
 
 
Projector Dimensions 
 
 
 
– 42 –  
Downloaded From projector-manual.com Vivitek Manuals 

 – 43 – 
REGULATORY COMPLIANCE 
FCC Warning 
This equipment has been tested and found to comply wi th the limits for a Class B digital device pur-
suant to Part 15 of the FCC Rules. These lim its are designed to provide reasonable protection 
against harmful interference when the equipm ent is operated in a commercial environment. 
This equipment generates, uses, and  can radiate radio frequency energy and, if not installed and 
used in accordance with the instruction manual, ma y cause harmful...