Vivitek D5500 Projector User Manual

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– 84 – 
The projection lamp should be repl aced when it burns out. It should onl y be replaced with a certified 
replacement part, which you can order from your local dealer.  
Important: 
a.  The lamp contains a certain am ount of mercury and should be dispos ed of according to local ordi-
nance regulations. 
b. Avoid touching the glass surfac e of the new lamp: Doing so may shorten its operation life. 
 
Warning: 
Be sure to turn off and unplug the projector at leas t 30 minutes before replacing the lamp. Failure to 
do so could result in a severe burn. 
 
Note: 
Safety glasses should be worn when replacing the lamp while the projector is ceiling mounted. 
 
1.  Remove the four screws on the 
lamp cover (A), and lift the lamp 
cover as shown (B). 
 
2.  Loosen the two captive screws 
on the lamp module (A). Lift the 
module handle up as shown (B). 
  
						

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–  85  – 
3.  Pull firmly on the module handle 
in the direction shown to remove 
the lamp. 
 
4.  Reverse steps 1 to 3 to install 
the new lamp module(s) and re-
place the lamp cover. 
 
  
						

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– 86 – 
Resetting the Lamp Time Counter 
After replacing the lamp(s), the  lamp hour counter(s) should be reset to zero. Refer to the following 
guide: 
1.  Press the  Menu button on the 
OSD control panel or Remote 
Control to open the  Main menu.
 
2.  Press the â–²orâ–¼  button
 to 
move to the  Reset menu and 
press 
. 
 
3.  The Reset menu is displayed. 
Select Clear lamp1 time  or 
Clear lamp2 time  as required 
using â–² orâ–¼ and press 
. 
 
4.  A confirmation box is displayed. 
Select OK  using â—„ or â–º  and 
press 
 to reset the selected 
Lamp hours to zero. 
 
 
 
  
						

							 – 87  –
 
APPENDIX 
Troubleshooting 
Indicator Messages 
Several indicator messages are used by the projector to  alert users of problems with setup or internal 
parts. The LEDs on the top surface of the projector show the status of  the WARNING and lamp 1/2 
as well as the general working order of  the projector through the WARNING LED (see  OSD Controls 
and Status LEDs on page  6 for location). The following tables de scribe the various states of the 4 
LEDs. 
The POWER LED 
PROJECTOR STATUS LED CONDITION LED SEQUENCE PROJECTOR CONDITION 
AC off  Off Off  Off 
Cooling Orange  blink 0.5 secs on 
0.5 secs off  After power off 
Power up sequence  Green blink 
0.5 secs on 
0.5 secs off Start up 
Standby Orange 
on On  Standby 
Power on Green on On  On 
 
The WARNING LED 
PROJECTOR STATUS LED CONDITION LED SEQUENCE PROJECTOR CONDITION 
Normal condition  Off  Off Power on 
Cover ERROR Red 1 time blink  
(repeatedly) 0.5 secs on 
2.5 secs off 
ERROR 
Temperature ERROR 
Red 2 times blink  
(repeatedly) (0.5 secs ON > 0.5 secs 
OFF) * 2 > 2.0 secs OFF 
ERROR 
Power ERROR  Red 3 times blink 
(0.5 secs ON > 0.5 secs 
OFF) *3 > 2.0 secs OFF ERROR 
Fan ERROR 
Red 4 times blink  
(repeatedly) (0.5 secs ON > 0.5 secs 
OFF) * 4 > 2.0 secs OFF 
ERROR 
Keylocked 
(when push key) Orange light up  On 
Keylocked function 
enabled 
Standby 
(Power-saving) Off Off 
Standby 
(Power-saving) 
Standby (Normal)  Green light  On 
Standby (Normal) 
  
						

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– 88 – 
The LAMP LEDs 
PROJECTOR STATUS LED CONDITION LED SEQUENCE PROJECTOR CONDITION 
Lamp off  Off Off  Lamp off 
End of the lamp life  Red blink  0.5 secs on 
0.5 secs off Replace lamp 
No lamp 
Red 1 time blink 
(repeatedly) 0.5 secs on 
2.5 secs off 
ERROR 
Lamp ERROR 
Red 6 times blink 
(repeatedly) (0.5 secs ON > 0.5 secs 
OFF) * 6 > 2.0 secs OFF
ERROR 
Cooling lamp 
Orange blink 0.5 secs ON > 0.5 secs 
OFF  Switching lamp1 and 2 
Re-light up sequence  Green blink 
0.5 secs ON > 0.5 secs 
OFF Start up 
Lamp life over  
Red on On  Replace lamp 
Eco mode Orange on On  Power on 
Normal mode Green on On  Power on 
 
Common Problems and Solutions 
These guidelines provide tips to deal with problems you may encounter while using the projector. If 
the problem remains unsolved, cont act your dealer for assistance. 
Often the problem is something as simple as  a loose connection. Check the following before proceed-
ing to the problem-specific solutions. 
• Use some other electrical dev ice to confirm that the electrical outlet is working. 
•  Ensure the projector is turned on. 
•  Ensure all connections are securely attached.  
•  Ensure the attached device is turned on. 
•  Ensure a connected PC is  not in suspend mode. 
•  Ensure a connected notebook  computer is configured for an exte rnal display. (This is usually 
done by pressing an Fn-key co mbination on the notebook.) 
Tips for Troubleshooting 
In each problem-specific section, tr y the steps in the order suggested. This may help you to solve the 
problem more quickly. 
Try to pinpoint the problem to avoid replacing non-defective parts.  
For example, if you replace batte ries and the problem remains, put  the original batteries back and go 
to the next step.  
Keep a record of the steps you take when troubleshooting: The information may be useful when call-
ing for technical support or for passing on to service personnel.  
						

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–  89  – 
Image Problems 
Problem: No image appears on the screen 
1.  Verify the settings on your notebook or desktop PC. 
2.  Turn off all equipment and power up again in the correct order. 
Problem: The image is blurred  
1. Adjust the  Focus on the projector. 
3.  Press the  AUTO button on the remote control or projector. 
4.  Ensure the projector-to-screen distanc e is within the specified range. 
5.  Check that the projector lens is clean. 
6.  Remove the lens cover. 
Problem: The image is wider at the top or bottom (trapezoid effect)  
1. Position the projector so it is as perpendicular to the screen as possib\
le.  
2.  Use the Keystone button on the remote control to correct the problem. 
Problem: The image is reversed or upside down 
z Check the  Ceiling & Rear  setting on the Setting menu of the OSD. 
Problem: The image is streaked  
1. Set the Total dots and Fine sync. settings on the Adjust menu of the OSD to the default 
settings. 
2.  To ensure the problem is not caused by a connected PC’s video card, connect to another 
computer.  
Problem: The image is flat with no contrast  
1. Adjust the  Contrast setting on the Adjust  menu of the OSD. 
2.  Adjust the  Brightness setting on the Adjust  menu of the OSD. 
Problem: The color of the projected image does not match the source imag\
e. 
z Adjust the Color temp.  and Gamma settings on the  Detail setting menu of the OSD. 
 
Lamp Problems 
Problem: There is no light from the projector  
1. Check that the power cable is securely connected. 
2.  Ensure the power source is good by te sting with another electrical device. 
3.  Restart the projector in the correct order and check that the Power LED is green. 
4.  If you have replaced the lamp recently , try resetting the lamp connections.  
5.  Replace the lamp module. 
6.  Remove the lens cap. 
7.  Put the old lamp back in the projec tor and have the projector serviced. 
Problem: The lamp goes off 
8. Power surges can cause the lamp to turn off. Press the power button twice to turn off the 
projector. When the Power LED is  orange, press the power button. 
9.  Replace the lamp module. 
10.  Put the old lamp back in the projec tor and have the projector serviced.  
						

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– 90 – 
Remote Control Problems 
Problem: The projector does not respond to the remote control  
1.  Direct the remote control towards remote sensor on the projector.  
2.  Ensure the path between remote  and sensor is not obstructed. 
3.  Turn off any fluorescent lights in the room. 
4.  Check the battery polarity. 
5.  Replace the batteries. 
6.  Turn off other Infrared-enabled  devices in the vicinity. 
7.  Have the remote control serviced. 
8.  Ensure that the remote control code  conforms to the projectors code. 
9.  Ensure that the reset switch in the compartment lid on back of the remote control is set to 
use position. 
 
Audio Problems 
Problem: There is no sound 
1.  Adjust the volume on the remote control.  
2.  Adjust the volume of the audio source. 
3.  Check the audio cable connection. 
4.  Test the source audio output with other speakers. 
5.  Have the projector serviced. 
Problem: The sound is distorted  
1. Check the audio cable connection. 
2.  Test the source audio output with other speakers. 
3.  Have the projector serviced. 
 
Having the Projector Serviced 
If you are unable to solve the problem, you should hav e the projector serviced. Pack the projector in 
the original carton. Include a description of the pr oblem and a checklist of the steps you took when 
trying to fix the problem. The information may be useful to the service personnel. Return the projector 
to the place you purchased it. 
  
						

							 – 91  –
 
SPECIFICATIONS 
Projector Specifications 
This section provides technical information about the projectors performance. 
Optical Specifications 
ITEM DESCRIPTION 
Projection system  Single DLP® chip, 4 segment color wheel 
Resolution 1024  x 768 pixels* (up to UXGA @ 60 Hz, up to SXGA+ @ 60 Hz on DVI-D) 
Lamp  260 W AC (230 W in Eco mode), Dual lamp system 
Image size (diagonal) 50 - 200 / 1.27m - 5.08m (GC805G)  
40 - 500 / 1.02m – 12.7m (GB942G, GB940G, GB949G, GB957G) 
Lens options GC805G: Power focus, throw ratio 0.77:1, F2.0, f=11.4 mm 
GB942G: Power zoom and focus, throw rati
o 1.33-1.79:1, F1.8-2.3, f=19.3-25.8 mm 
GB940G: Power zoom and focus, throw ratio 1.78-2.35:1, F1.7-1.9, f=26-34\
 mm 
GB949G: Power zoom and focus, throw ratio 2.22-4.43:1, F2.1-2.9, f=32-63\
 mm 
GB957G: Power zoom and focus, throw rati o 4.43-8.3:1, F2.2-3.1, f=63.5-117.4 mm 
Lens shift Vertical + 0.5V, Horizontal +/- 0.1H (GB942G, GB940G, GB949G, GC805G) 
 
*Effective pixels are more than 99.99% 
  
						

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– 92 – 
Electrical Specifications 
ITEM DESCRIPTION 
Inputs  1 Analog RGB (Mini D-Sub 15P), 1 A
nalog RGB R/Cr, G/Y, B/Cb, H, V 
(BNC x 5), 1 Digital RGB (DVI-D 24P ), 1 Component Y, Cb/Pb, Cr/Pr 
(RCA x 3), 1 Component (Mini D-Sub 15P) shared with COMPUTER 1 
IN, 1 S-Video (Mini DIN 4P), 1 Video, 3 Stereo Mini Audio, 2 
(L/R) RCA Audio  
Outputs  1 RGB (Mini D-Sub 15P), 1 Stereo Mini Audio, 1 Screen Trigger  
Control 1 PC Control Port (D-Sub 9P)  
USB Port 1 B Type (for Service) 
LAN Port  RJ-45 
Video Compatibility NTSC, NTSC4.43, PAL, PAL-60/N/M/B/G/H/I), SECAM, HDTV: 1080i, 720p, 
SDTV: 576p, 576i, 480p, 480i
 
Scan Rate Horizontal: 15 kHz, 31 to 90 kHz (RGB: 31 kHz or over) Vertical: 50 Hz\
 to 85 Hz  
Video Bandwidth RGB: 100 MHz (-3dB) 
Color Reproduction  16.7 million colors simultaneously, Full color  
Horizontal Resolution  NTSC / NTSC4.43 / PAL / PAL-M / PAL-N / PAL60: 540 TV lines  
SECAM: 300 TV lines 
RGB: 1024 dots (H) x 768 dots (V) 
External Control  RS232, IR, LAN  
Sync Compatibility  Separate Sync / Composite Sync / Sync on G  
Built-in Speakers 3W x 2 
Power Requirement  100 - 240V AC, 50/60Hz 
Input Current  7.7A 
Power Consumption  655W in Dual Lamp Normal mode / 580W in Dual Lamp Eco mode  
350W in Single Lamp Normal mode / 315W in Single Lamp Eco mode 
< 30W in Standby mode Normal 
< 5W in Standby mode Power saving
 
  
						

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–  93  – 
Mechanical Specifications 
ITEM DESCRIPTION 
Dimensions  19.9 (W) x 7.6 (H) x 15.2 (D) 
505 mm (W) x 192 mm (H) x 385 mm (D) 
(not including protrusions) 
Weight 
45.1 lb/20.5 kg 
 
Environmental Considerations 
ITEM DESCRIPTION 
Operational Temperatures 
41° to 104°F / 5 ° to 40 °C, 10% to 90% humidity (non-condensing) 
Storage Temperatures 
14° to 140°F (-10 ° to 60 °C), 5% to 90% humidity (non-condensing) 
 
Optional Parts 
The parts listed below are optiona lly available. When ordering those parts, specify the item name and 
Model No. to the sales dealer. 
Standard Zoom Lens  : GB940G 
Long Zoom Lens  : GB949G 
Ultra Long Zoom Lens  : GB957G 
Short Zoom Lens  : GB942G 
Fixed Short Zoom Lens  : GC805G