Vivitek D518 User Manual

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Lamp Hour Reset 
 
Please refer to Resetting the Lamp on page 37 to reset the lamp hour counter. 
 
Factory Reset 
Press the cursor ▲▼  button to move up and down in the  Installation II menu. Select the  Factory 
Reset  sub menu and press 
 (Enter) /  ► to reset all the menu items to the factory default values 
(expect Language and Security Lock). 
 
–  33  –   
						

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Status 
Press the cursor ▲▼  button to move up and down in the  Installation II menu. Select the   
Installation II sub menu and press 
 (Enter) /  ► to enter the  Status sub menu.
 
 
ITEM DESCRIPTION 
Active Source Display the activated source. 
Video Information Displays resolution/video information for RGB source and color standard for Video 
source. 
Lamp Hours Lamp hour used information is displayed. Eco and Normal counters are separated. 
 
– 34 –   
						

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–  35  – 
MAINTENANCE AND SECURITY 
Replacing the Projection Lamp 
The projection lamp should be replaced when it burns  out. It should only be replaced with a certified 
replacement part, which you can order from your local dealer.  
Important: 
a.  The projection lamp used in this produc t contains a small amount of mercury. 
b. Do not dispose this product  with general household waste. 
c. Disposal of this product must be carried out in a ccordance with the regulations of your local  
authority. 
Warning: 
Be sure to turn off and unplug the projector at least 30 minutes before replacing the lamp. Failure to 
do so could result in a severe burn. 
1.  Loosen the captive screw 
on the lamp compartment 
cover. 
 
 
2.  Remove the lamp com-
partment cover. 
   
						

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3.  Remove the three screws 
from the lamp module. 
 
4.  Lift the module handle up. 
5.  Disconnect the lamp con-
nector. 
6.  Pull firmly on the module  
handle to remove the 
lamp module. 
 
7.  Reverse steps 1 to 6 to 
install the new lamp mod-
ule.  
While installing, align the 
lamp module with the  
connector and ensure it is 
level to avoid damage. 
Note: The lamp module 
must sit securely in place 
and the lamp connector 
must be connected prop-
erly before tightening the 
screws. 
 
Warning: 
Lamp Connector must be installed flush with the co nnector base as shown in the image below.      
A gap between the Lamp Connector and the connector base will cause damage to the projector.   
The following images illustrate correct and incorrect Lam p Connector installations. 
– 36 – 
   
						

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Resetting the Lamp 
After replacing the lamp, you should reset the lamp  hour counter to zero. Refer to the following: 
1.  Press the MENU button to open 
the OSD menu. 
2.  Press the cursor  ◄► button to 
move to the  Installation II  menu. 
Press the cursor  button to move 
down to Advanced . 
3.  Press the cursor ▼▲ button to 
move down to  Lamp Hour Reset .
4.  Press the cursor ► or Enter but-
ton.  
A message screen appears. 
5.  Press  ▼▲◄►  buttons to reset 
the lamp hour. 
6.  Press the  MENU button to get 
back to Installation II.  
 
–  37  –   
						

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– 38 –  
Cleaning the Projector 
Cleaning the projector to remove dust and grime will help ensure trouble-free operation.  
Warning: 
1. Be sure to turn off and unplug the projector at  least 30 minutes before cleaning. Failure to do so 
could result in a severe burn. 
2. Use only a dampened cloth when cleaning. Do not allow water to enter the ventilation openings 
on the projector.  
3. If a little water gets into the projector interior  while cleaning, leave unplugged in a well-ventilated 
room for several hours before using. 
4. If a lot of water gets into the projector inte rior when cleaning, have the projector serviced. 
Cleaning the Lens 
You can purchase optic lens cleaner from most camera stores . Refer to the following to clean the pro-
jector lens. 
1.  Apply a little optic lens cleaner to a clean soft cloth. (Do not apply the cleaner directly to 
the lens.) 
2.  Lightly wipe the lens in a circular motion. 
Caution: 
1. Do not use abrasive cleaners or solvents. 
2. To prevent discoloration  or fading, avoid getting cleaner on the projector case. 
Cleaning the Case 
Refer to the following to clean the projector case. 
1.  Wipe off dust with a clean dampened cloth. 
2.  Moisten the cloth with warm water and mild detergent (such as used to wash dishes), and 
then wipe the case. 
3.  Rinse all detergent from the cloth and wipe the projector again. 
Caution: 
To prevent discoloration or fading of the case, do not use abrasive  alcohol-based cleaners.   
						

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Using the Kensington® Lock 
If you are concerned about security, attach the proj ector to a permanent object with the Kensington 
slot and a security cable.  
HDMIK
 
 
Note: 
Contact your vendor for details on purchasing a suitable Kensi ngton security cable.  
The security lock corresponds to Kensington’s Micr oSaver Security System. If you have any com-
ment, contact: Kensington, 2853 Campus Drive, San Mateo, CA 94403, U.S.A. Tel: 800-535-4242, 
http://www.Kensington.com. 
 
Note: 
HDMI is not available in D516 / D517. 
 
 
– 39  –   
						

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– 40 –  
 
TROUBLESHOOTING 
Common problems and solutions 
These guidelines provide tips to deal with problem s you may encounter while using the projector. If 
the problem remains unsolved, cont act your dealer for assistance. 
Often after time spent troubleshooting, the problem is  traced to something as simple as a loose con-
nection. Check the following before proceedi ng to the problem-specific solutions. 
• Use some other electrical device to confirm that the electrical outlet is working. 
• Ensure the projector is turned on. 
• Ensure all connections are securely attached.  
• Ensure the attached device is turned on. 
• Ensure a connected PC is not in suspending mode. 
• Ensure a connected notebook computer is configured for an external display. 
(This is usually done by pressing an Fn-key combination on the notebook.) 
Tips for Troubleshooting 
In each problem-specific section, tr y the steps in the order suggested. This may help you to solve the 
problem more quickly. 
Try to pin point the problem and thus  avoid replacing non-defective parts.  
For example, if you replace batteries and the problem remains, put the original batteries back and go 
to the next step.  
Keep a record of the steps you take when troubles hooting: The information may be useful when call-
ing for technical support or for passing on to service personnel. 
   
						

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–  41  – 
LED Error Messages 
ERROR CODE MESSAGES POWER LED 
BLINK 
OVER TEMP  
LED 
LAMP LED  
BLINK 
Over temperature 0 ON 0 
Thermal break status error 4 0 0 
Lamp error 0 0 On 
Fan1 error 6 0 1 
Fan2 error 6 0 2 
Fan3 error 6 0 3 
Lamp door open 7 0 0 
DMD error 8 0 0 
Color wheel error 9 0 0 
In the event of an error, please  disconnect the AC power cord and wait for one (1) minute before re-
starting the projector. If the Power or Lamp LEDs are still blinking or  the Over Temp LED is lit, or any 
other situation that isn t listed in the chart above
, please contact your service center. 
Image Problems 
Problem: No image appears on the screen 
1. Verify the settings on your notebook or desktop PC. 
2. Turn off all equipment and power up again in the correct order. 
Problem: The image is blurred  
1. Adjust the  Focus on the projector. 
2. Press the  Auto button on the remote control or projector. 
3. Ensure the projector-to-screen distance is within the 10-meter (33-feet) specified range. 
4. Check that the projector lens is clean. 
Problem: The image is wider at the top or bottom (trapezoid effect)  
1. Position the projector so it is as perpendicular to the screen as possible.  
2. Use the  Keystone button on the remote control or projector to correct the problem. 
Problem: The image is reversed  
Check the  Projection setting on the  Installation I menu of the OSD. 
Problem: The image is streaked  
1. Set the  Frequency  and Tracking settings on the  Computer menu of the OSD to the de-
fault settings. 
2.  To ensure the problem is not caused by a connected PC’s video card, connect to another 
computer.  
Problem: The image is flat with no contrast  
Adjust the  Contrast setting on the Image  menu of the OSD. 
Problem: The color of the projected image does not match the source imag\
e. 
Adjust the Color Temperature  and Gamma settings on the  Image menu of the OSD.   
						

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– 42 –  
Lamp Problems 
Problem: There is no light from the projector  
1. Check that the power cable is securely connected. 
2. Ensure the power source is good by te sting with another electrical device. 
3. Restart the projector in the correct order and check that the Power LED is green. 
4. If you have replaced the lamp recently,  try resetting the lamp connections.  
5. Replace the lamp module. 
6. Put the old lamp back in the projector and have the projector serviced. 
Problem: The lamp goes off 
1. Power surges can cause the lamp to turn  off. Re-plug power cord. When the Power LED 
is on, press the power button. 
2.  Replace the lamp module. 
3. Put the old lamp back in the projector and have the projector serviced. 
Remote Control Problems 
Problem: The projector does not respond to the remote control  
1. Direct the remote control towards remote sensor on the projector.  
2. Ensure the path between remote and sensor is not obstructed. 
3. Turn off any fluorescent lights in the room. 
4. Check the battery polarity. 
5. Replace the batteries. 
6. Turn off other Infrared-enabled devices in the vicinity. 
7. Have the remote control serviced. 
Audio Problems 
Problem: There is no sound 
1. Adjust the volume on the remote control.  
2. Adjust the volume of the audio source. 
3. Check the audio cable connection. 
4. Test the source audio output with other speakers. 
5. Have the projector serviced. 
Problem: The sound is distorted  
1. Check the audio cable connection. 
2. Test the source audio output with other speakers. 
3. Have the projector serviced. 
Having the Projector Serviced 
If you are unable to solve the problem, you should have the projector serviced. Pack the projector in 
the original carton. Include a description of the problem and a checklist of  the steps you took when 
trying to fix the problem: The information may be usef ul to service personnel. For servicing, return the 
projector to the place you purchased it.