Vivitek D3355 Projector User Manual

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5. 
  
 
Pull firmly on the module handle to 
remove the lamp module.   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
When installing the new lamp:
 
1. Reverse the above steps to install A
 
the new lamp module.  
 
2. To replace the cover: 
Align the cover at (A), then push B
 
down and slide the cover into 
place (B). 
 
Tighten the captive screw (C). 
A
 
 
C   
 
 
 
 
U  
						

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Resetting the Lamp 
 
After replacing the lamp, you should reset the lamp hour counter to zero. Refer to the following: 
 
1. Press the Menu button to 
open
 the menu.   
 
2. Press the cursor button 
to
 move to the Service 
menu.   
 
3. Press the cursor button 
to
 move down to Lamp 
hours
 reset.  
 
 
 
4. Press the cursor or Enter 
button.  
 
 
A message screen appears.   
 
5. Press the cursor buttons in 
this
 order: ; ; ; .  
 
 
 
 
 
 
 
6.  Press the cursor button 
to
 select Lamp 1 or Lamp 2 
and press Enter.   
 
7.  Press the cursor button 
to
 select Exit and press En- 
ter.  
						

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Cleaning the Projector 
 
Cleaning the projector to remove dust and grime will help ensure trouble-free operation. 
 
Warning: 
1. Be sure to turn off and unplug the projector at least an hour before cleaning. Failure to do so 
could result in a severe burn. 
 
2. Use only a dampened cloth when cleaning. Do not allow water to enter the ventilation openings 
on the projector. 
 
3. 
If a little water gets into the projector interior while cleaning, leave unplugged in a well-ventilated 
room for several hours before using. 
 
4. If a lot of water gets into the projector interior when cleaning, have the projector serviced.   
C
   leaning the Lens 
 
You can purchase optic lens cleaner from most camera stores. Refer to the following to clean the pro- 
jector lens. 
 
1.    Apply a little optic lens cleaner to a clean soft cloth. (Do not apply the cleaner directly to the lens.)  
2.    Lightly wipe the lens in a circular motion. 
 
Caution: 
1. Do not use abrasive cleaners or solvents. 
 
2. 
To prevent discoloration or fading, avoid getting cleaner on the projector case.   
C
   leaning the Case 
 
Refer to the following to clean the projector case.  
1.    Wipe off dust with a clean dampened cloth.  
2.    Moisten the cloth with warm water and mild detergent (such as used to wash dishes), and then wipe 
the
 case.  
3.    Rinse all detergent from the cloth and wipe the projector again. 
 
Caution: 
To prevent discoloration or fading of the case, do not use abrasive alcohol-based cleaners.  
						

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Using the Kensington® Lock 
 
If you are concerned about security, attach the projector to a permanent object with the Kensington 
slot and a security cable.  
 
 
       
 
  
 
 
 
 
 
 
 
Note: 
Contact your vendor for details on purchasing a suitable Kensington security cable. 
 
The security lock corresponds to Kensington’s MicroSaver Security System. If you have any com- 
ment, contact: Kensington, 
2853 Campus Drive, San Mateo, CA94403, U.S.A. Tel: 800-535-4242, 
T Uhttp://www.Kensington.comU
T.   
Ceiling Installation 
 
We recommend when installing the projector on a ceiling to use the P3025 ceiling mount kit. If you 
use a different ceiling mount kit, follow the manufacturer’s instructions and ensure qualified personnel 
install
 the projector. Ask your dealer for details on purchasing ceiling mount kits and support cables.  
S   ecuring the Mount to the Ceiling 
 
When securing the mount to a concrete ceiling, be 
sure to use expansion screws that can be embed- 
ded
 into the ceiling.  
When securing the mount to a wooden ceiling, be 
sure
 the ceiling is strong enough and the support 
screws
 are appropriate. 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
Expansion 
screw  
						

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Using Support Cables 
 
For added safety, the projector bracket must be 
secured with three metal support cables.  
The cables should be attached to the projector 
bracket
 and secured to the ceiling with expansion 
screws.
  
 
 
Support
 
cable 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
Caution: 
For ceiling installations, use approved mounting hardware and M4 screws with a maximum screw 
depth of 6 mm (1/4 inch). To allow for proper ventilation, keep a distance of 50 cm (20 inches) from 
walls and ceiling. For permanent installations, follow local codes.  
						

							  
  
TROUBLESHOOTING 
 
 
Common problems and solutions 
 
These guidelines provide tips to deal with problems you may encounter while using the projector. If 
the 
problem remains unsolved, contact your dealer for assistance.  
Often after time spent troubleshooting, the problem is traced to something as simple as a loose con- 
nection. Check the following before proceeding to the problem-specific solutions.  
• Use some other electrical device to confirm that the electrical outlet is working. 
• Ensure the projector is turned on. 
• Ensure all connections are securely attached. 
• Ensure the attached device is turned on. 
• Ensure a connected PC is not in suspend mode. 
• Ensure a connected notebook computer is configured for an external display. (This is usu- 
ally
 done by pressing an Fn-key combination on the notebook.)  
Tips for Troubleshooting 
 
In each problem-specific section, try the steps in the order suggested. This may help you to solve the 
problem more quickly.  
Try to pin point the problem and thus avoid replacing non-defective parts. 
For 
example, if you replace batteries and the problem remains, put the original batteries back and go 
to the next step. 
 
Keep a record of the steps you take when troubleshooting: The information may be useful when call- 
ing
 for technical support or for passing on to service personnel.  
						

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LED Error Messages 
 
LED STATUS/ 
NUMBER OF FLASHES 
DESCRIPTION 
 
Power 2 I 2C bus error 
 
3 System over temperature 
 
4 System I 2C interface error 
 
5 Lamp error 
 
6 Fan error 
 
8 DLP Driver error 
 
Temperature  
 
Valid only 
when
 fan 
error
 
1 Power & Ballast fan 
 
2 Blower fan (Lamp 2, Right) 
 
3 Blower fan (Lamp 1, Left) 
 
4 Outlet fan (Lamp 2, Right) 
 
5 Blower fan (Rod) 
 
6 Outlet fan (Lamp 1, Left) 
 
7 PC board fan 
 
8 Blower fan (DMD) 
 
9 Blower fan (DMD) 
 
Image Problems  
Problem: No image appears on the screen  1.   Verify the settings on your notebook or desktop PC.  2.   Turn off all equipment and power up again in the correct order.  
Problem: The image is blurred  1.   Adjust the Focus on the projector.  2.   Press the 
Auto button on the remote control or projector.  3.   Ensure the projector-to-screen distance is within the 10-meter (33-feet) specified range.  4.   Check that the projector lens is clean.  
Problem: The image is wider at the top or bottom (trapezoid effect)  1.   Position the projector so it is as perpendicular to the screen as possible.  2.   Use the Keystone button on the remote control or projector to correct the problem.  
Problem: The image is reversed or upside down  Check the Projection setting on the Utility menu of the OSD.  
						

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Problem: The image is streaked  1.   Set the 
Frequency  and  
Tracking settings on the 
Utility menu of the OSD to the 
default settings. 
2.   To ensure the problem is not caused by a connected PC’s video card, connect to another 
computer. 
 
Problem: The image is flat with no contrast  Adjust the Contrast setting on the Main menu of the OSD.  
Problem: The color of the projected image does not match the source image.  Adjust the 
Color Temperature and 
Gamma settings on the 
Main menu of the OSD. 
 
Lamp Problems  
Problem: There is no light from the projector  1.   Check that the power cable is securely connected.  2.   Ensure the power source is good by testing with another electrical device.  3.   Restart the projector in the correct order and check that the Power LED is green.  4.   If you have replaced the lamp recently, try resetting the lamp connections.  5.   Replace the lamp module.  6.   Put the old lamp back in the projector and have the projector serviced.  
Problem: The lamp goes off  1.   Power surges can cause the lamp to turn off. Press the power button twice to turn off the 
projector. When the Power LED is on, press the power button. 
 2.   Replace the lamp module.  3.   Put the old lamp back in the projector and have the projector serviced. 
 
Remote Control Problems  
Problem: The projector does not respond to the remote control  1.   Direct the remote control towards remote sensor on the projector.  2.   Ensure the path between remote and sensor is not obstructed.  3.   Turn off any fluorescent lights in the room.  4.   Check the battery polarity.  5.   Replace the batteries.  6.   Turn off other Infrared-enabled devices in the vicinity.  7.   Have the remote control serviced. 
 
Audio Problems  
Problem: There is no sound  1.   Adjust the volume on the remote control.  2.   Adjust the volume of the audio source.  3.   Check the audio cable connection.  4.   Test the source audio output with other speakers.  5.   Have the projector serviced.  
Problem: The sound is distorted  1.   Check the audio cable connection.  
						

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2.   Test the source audio output with other speakers. 
 3.   Have the projector serviced. 
 
Having the Projector Serviced 
 
If you are unable to solve the problem, you should have the projector serviced. Pack the projector in the 
original carton. Include a description of the problem and a checklist of the steps you took when 
trying to fix the 
problem: The information may be useful to service personnel. For servicing, return the 
projector to the place you purchased it.  
						

							  
  
SPECIFICATIONS 
 
 
Specifications 
 
D3355 Dual Lamp System (250W)  
Display type 
 
TI DMD 0.7-inch x 1, 12 degrees, DDR DLP with Pixelworks ASIC 
controller 
 
Resolution 
 
XGA 1024 x 768 native 
 
Color 
 
16.7 Million (24-bits/pixel) 
 
Bandwidth 
 
Up to 205 MHz 
 
Weight 
 
15.5 kg (34.1 lb) 
 
Projection distance 1.5 to 10 meters (4.9 to 32.8 feet) 
 
Projection screen size 1.0 to 7.6 meters (40 inches to 300 inches) 
 
Brightness uniformity 
 
Typical 85%; minimum 75% 
 
Projection lens 
 
Motor zoom and focus 
 
Zoom ratio 
 
1.22:1 
 
Vertical/horizontal keystone 
correction
 
 
+/- 40 
 
Projection methods 
 
Desktop front/rear; ceiling front/rear 
 
Data compatibility 
 
IBM PC or compatibles (VGA, SVGA, XGA, SXGA, UXGA), Mac 
 
SDTV/EDTV/HDTV 
 
480i/p, 576i/p, 720p, 1080i, 1080p (5BNC only) 
 
Video compatibility 
 
NTSC/NTSC 4.43, PAL (B/G/H/I/M/N 60), SECAM 
 
H-Sync 
 
15, 31 - 94 kHz 
 
V-Sync 
 
50 - 85 Hz 
 
Safety certification 
 
FCC Class A, UL, C-UL, CE, CB, TUV, CCC 
 
Operation temperature 
 
5° ~ 35° 
 
Dimensions 
 
See “Projector Dimensions” on page 54 
 
Power consumption 
 
Typical 650W (normal mode); Typical 520W (Eco mode) 
 
Stand By 
 
AC 110V: 2.3W+ (< 3W) 
AC
 220V: 3.4W+ (< 4W) 
 
Lamp 
 
Normal mode: 250W; Eco mode: 200W