Vivitar Vivicam 5018 Users Manual

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Attention: Service Department 
195 Carter Drive 
Edison, NJ 08817 
 
You may also visit www.sakar.com for further assistance if necessary or call our tech support department toll 
free at (877) 397-8200. 
 
Appendix A: Specifications 
 
Sensor CMOS sensor 
Image resolution 5M, 3M, 2M, VGA 
Lens f=7.23mm, F2.8 
Internal memory SD RAM 8MB 
External memory Support SD card up to 8GB 
Flash  Auto/force on/red eye reduction/off 
Self-timer 10S 
Power saving 60S 
Battery  2*AAA batteries 
Transmission interface USB V1.1  
Working temperature 0~40℃ 
Computer system Window XP/ Vista/ Mac OS X (10.2.6 or higher)  
						

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Appendix B: Troubleshooting 
Q: I have taken photos but my computer says, “No photos in camera.” What do I do? 
A:  First  ensure  that  you  have  in  fact  taken  photos. Press  the  Shutter/OK  button  a  few  times  to take  some 
sample photos and then try downloading them again. 
 If you  still  get  a “no  photos” error this  may  mean  that  your  computer  may  not  meet  the minimum system 
requirements. 
 
System Requirements: 
At least a Pentium III 300Mhz, AMD Athlon 300Mhz or a Celeron 400MHz or higher as well as at least 128 MB 
ram. Please  note  that  the  older  AMD  K6  processors  will  not  work. More  information  about  determining  your 
computer’s specifications can be found in the General Computer Information section. 
If  you  have  determined  that  your computer meets  the  minimum  system  requirements  and  that  you  do  have 
pictures in your camera, follow the steps below to reinstall the software. 
Software Re-installation 
1. First  install  the  software. Click  on  Start,  Settings,  Control  Panel  and Add/Remove  programs. There  are 
one programs you will need to remove –PhoTags Express. After removing, restart your computer. If your 
camera is connected, disconnect it. 
2. Now  reinstall  the  software. Insert  the  CD  that  came  with  your  camera. It should automatically  run  the 
installation.  
						

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3. Restart the computer. 
4. Once your computer is back up, plug the camera into your computer’s USB port. 
5. Right-click on the “My Computer” icon. Select properties. 
If you are running Windows 2000 or XP: click on hardware and then Device Manager. 
If the camera is installed correctly, there will be a category listed for “Imaging Devices” and clicking on the “+” 
next to it should reveal your camera. If not, you will likely see “Digital Still Camera” under “Other Device” with a 
brightly colored marking next to it indicating it is not functioning correctly. 
If  you  are  running  Windows  2000  or  XP:  Right  click  on  the  non  functioning  device  and  select  uninstall. If  a 
warning pops up, press OK. 
6. Restart your computer again. Your camera is now successfully installed. 
 
Q: How do I make sure I dont lose important pictures? 
Your camera uses SDRAM memory, which requires a constant electric current to store your photos.  
Should your camera lose power (for instance if the battery dies or run out of power) all stored pictures will 
be lost. We recommend always downloading your photos to your computer as soon as possible to 
prevent unintentional data loss.  
Q: If I have a MAC, will the device work?  
Unfortunately,  the  system  requirements for  our  digital  cameras requires a  Windows  operating  system. 
There is no Mac driver available and no current plan to develop.                                              A00-090212