Vivitar Vivicam 2800 User Manual

							 507.1.4 Installing the USB Driver – Step by Step
If you have determined that your Windows 95/98 PC is USB enabled then you are
ready to install the V2800 USB driver.  Follow the installation steps outlined in this
chapter.  USB is implemented differently in Windows 95 and 98.  Therefore, there are
two distinctly different drivers, one for Win95 and one for Win98.
Step 1: Setup all your hardware -
1. Turn your V2800 camera off
2. Plug the V2800 AC adapter into an electrical outlet and the camera
3. Connect USB cable between PC and camera
4. Power up your PC
Step 2: Turn on the Camera, to Play Mode -
This is the true test of your USB functionality.  If your USB subsystem is functioning
correctly, you will be a quick volley of message boxes about an unknown device.  (If
there is no activity, do not proceed with the USB driver installation.  Review your PC
and USB ports.)
Step 3: Add New Hardware Wizard –
If you see this screen you are on the right
track.
Click Next.
Step 4: Display a List of Drivers –
Select the second choice (radio button).
Click Next.  
						

							 51Step 5: Specify the Type of Device You are Installing –
Scroll down the list of devices and
highlight (click on) “System Devices”
The V2800 is actually considered a system
device due to the nature of its architecture.
Click Next.
Step 6: Select Manufacturer…Have Disk
When presented
with the dialog box
asking you to
specify the
manufacturer, click
on “Have Disk”.
Then you will see
the “Install from
Disk” dialog box.
Insert the USB
driver disk.
Click Browse.
Note:  If your drivers came on a CD-ROM perform these procedures, browsing to your CD drive,
instead of the floppy disk drive.
Step 7: Select the Correct Information (inf) file for either Win 95 or Win98 –
Note:  If your drivers came on a CD-ROM perform these procedures, pointing to your CD drive,
instead of the floppy disk drive.Win 95 users: double click
your folder.  Then click OK.
Win 98 users: double click
your folder.  Then click OK.  
						

							 52Step 8: Follow the Screen Instructions -
This is the path for the files required
in this step. (Windows 98 shown.)
Click on OK.
Step 9: Detection of the V2800 USB chipset –
At this point the installation process has
correctly identified the chipset within the
V2800 as an NEC USB Digital Still
Camera controller.  (NEC supplies the
USB chipset for the V2800.)
Click Next.
Step 10: Chipset Device Driver is Installed –
The device driver has been located and
Windows is ready to install it. (Windows 98
shown.)
Click Next
Step 11: Windows needs to find another file -
If the next file cannot be found, click on
browse, and then click on your drive letter
(as shown below….a: for floppy drives, d:
for CD-ROM)  Then Click OK.  
						

							 53Step 12: USB Driver Installation is Complete -
Windows will build a driver database
and you will see a number of message
screens that culminate with this screen.
Windows Device Manager will refer to
your V2800 by the internal chipset, the
NEC, not by the ViviCam 2800 model
name.
Click Finish.
Step 13: Verify the Installation –
The monochrome information display
on the V2800 camera should display
“USb”.
While the camera and PC are still
connected and powered, go to the
Win95/98 Task Bar and click on Start,
Settings, Control Panel.  Double-click
on System.  Click on the Device
Manager tab.  When you expand the
USB listing, the NEC USB DSC device
should appear, as shown on this screen.
Try plugging and unplugging the
V2800 while observing the Device
Manager tab.  The NEC entry will
appear and disappear shortly after each
connection and disconnection.  This is called hot-swapping, a key feature of USB.
Step 14: My Computer –
The V2800 is a USB storage-class
device.  This means that your PC
“thinks” your camera is a removable
disk.  With the camera connected and
powered, go to the Windows desktop
and double-click on My Computer.
Windows recognizes your camera and
has even assigned it a drive letter.  
						

							 54Step 15: Your Camera as a Storage Device –
From this point you may regard your
camera as if it were another hard drive,
or a floppy disk.  You can perform any
common file functions including Cut,
Paste, Drag-and Drop, Share, Format,
Create/Delete folders, etc.
The V2800 is so versatile, you may
store any type of file on the CF card,
including word documents, spread
sheets, and image files.  The V2800 will
ignore any materials or files that are not
generated by the camera itself.  Keep in mind that storing files and unrelated data will
consume space on the CF card, and thereby limit the number of images you can store.
The V2800 USB interface has one restriction, however.  Do not attempt to connect the
V2800 by USB and also by Twain/Serial simultaneously.  This will generate a conflict
and cause your system to lock-up or become unstable.  
						

							 55Chapter 8 - General Notes
8.1 Precautionary Warnings
· Do not use this camera if it is emitting smoke, is unusually hot to the touch, is
emitting any unusual odor or noise, or is in any other abnormal state. Use of the
camera in any of these situations may cause a fire or electric shock. If any of these
conditions occur, stop using the camera immediately, turn the camera off, and then
disconnect the power source (batteries or AC power adapter). (If you are using the
AC power adapter, unplug the adapter from the AC power outlet after you have
disconnected the camera.) After checking that smoke is no longer being emitted,
contact your dealer or your local authorized service facility and request repairs.
Never attempt to repair this camera yourself, as this is dangerous.
· Do not use the camera if any water has entered the camera. Switch the camera off,
and then disconnect the power source (batteries or AC power adapter). (If you are
using the AC power adapter, unplug the adapter from the AC power outlet after
you have disconnected the camera.) Then contact your dealer or your local
authorized service facility. Do not continue to use the camera as this may cause a
fire or electric shock.
· Do not use the camera if any foreign objects have entered the camera. Turn the
camera off, and then disconnect the power source (batteries or AC power adapter).
(If you are using the AC power adapter, unplug the adapter from the AC power
outlet after you have disconnected the camera.) Then contact your dealer or your
local authorized service facility. Do not continue to use the camera as this may
cause a fire or electric shock.
· If the camera has been dropped or the camera case has been damaged, switch the
camera off, and then disconnect the power source (batteries or AC power adapter).
(If you are using the AC power adapter, unplug the adapter from the AC power
outlet after you have disconnected the camera.) Then contact your dealer or your
local authorized service facility. Do not continue to use the camera as this may
cause a fire or electric shock.
· Do not place the camera in unstable locations such as on a wobbly table or sloping
surface where the camera may fall or tip over and cause injury.
· Take care that the camera is not exposed to moisture, and that water does not get
into the camera. Take particular care when it is raining or snowing or when you
are using the camera at the beach or near water.  Water in the camera may cause a
fire or electric shock.
· Do not insert or drop metallic or inflammable foreign objects into the camera
through access points such as the Compact Flash card slot. This may cause a fire
or electric shock.
· Do not attempt to modify this camera. This may cause a fire or electric shock.  
						

							 56· Do not remove the camera casing. This may cause an electric shock. Your dealer
or local authorized service facility should carry out internal inspection,
maintenance and repairs.
· Do not use this camera in the bathroom or near water, especially with the AC
adapter. This may cause a fire or electric shock.
· Do not touch the power plug during a thunderstorm if you are using the AC power
adapter.  This may cause an electric shock.
· Never use this camera, look through the viewfinder, or watch the LCD (liquid
crystal display) while you are operating a moving car, motorcycle, or bicycle.
This may cause a traffic accident.
· Do not attempt to charge standard alkaline batteries. This may cause the battery to
split or leak causing fire or injury.
· Do not carry or store a battery with objects such as metal pens, necklaces, coins or
hairpins. This could short-circuit the positive and negative poles of the battery.
This could cause the battery to split or leak, resulting in fire or injury.
· Do not heat, or attempt to disassemble a battery, and do not place a battery in
water or in a fire.  Any of these situations may cause the battery to split or leak,
cause fire or injury.
· Do not subject a battery to strong impacts, such as hitting it with a hammer,
stepping on it, or dropping it. Any of these may cause the battery to split or leak
causing fire or injury.
· Use only the specified batteries or AC power adapter specified for use with this
camera.  The use of other power sources may cause a fire.
8.2 Warranty Policy
This camera is under warranty for a period of one year from the date of purchase, by
the original purchaser. In case of defects in materials or workmanship, Vivitar
Corporation will repair or replace the camera free of charge within the warranty
period.  This warranty applies to the camera only.  This warranty does not include
batteries, Compact Flash cards, or other accessories that have not been manufactured
by Vivitar Corporation.  This warranty will not be honored if the camera has been
mishandled or tampered with, or altered by anyone other than the manufacturer. Other
than for the warranty herein, Vivitar Corporation is not responsible for loss, damage,
or inconvenience of any kind.
Prior to returning a camera, you must first obtain an RMA number from Vivitar
Technical Support or Customer Service Operations.  The RMA number, a brief
description of the difficulties encountered, and proof-of-purchase with the date of
purchase clearly indicated, must accompany a defective camera being returned under  
						

							 57warranty.  Prior to returning any product you must call Technical Support or Customer
Service to attempt to diagnose the problem and receive an RMA number.  All related
shipping and transportation costs and insurances are at the owners expense.  Any
alteration of this warranty cannot be made without Vivitar Corporation’s written
approval.
Warranty Claims
All claims under warranty must be made promptly after occurrence of problem, and
received within the applicable warranty period by Vivitar. Before you can return any
equipment for repair, you must obtain a return authorization number (RMA#) and
instructions as to how and where said equipment should be shipped. RMA numbers
are only valid for 14 days from the date of issuance. Any merchandise received after
this time or without the RMA # will be refused. Vivitar reserves the right to reject any
non-acceptable means of transportation. When equipment is returned for any reason,
the sender shall be responsible for all damage resulting from improper packing or
handling, and for loss in transit, not withstanding any defect or nonconformity in the
equipment. In all cases, Vivitar has sole responsibility to determine the cause and
nature of said problem, and said determination with regard thereto shall be final.
To contact us: Instructions for a return:
Vivitar Corporation Call for a RMA#
1280 Rancho Conejo Blvd. Put RMA# outside of packaging box
Newbury Park, California 91320 Enclose copy of proof of purchase
(800) 532-3286 Technical Support Enclose product description
(949) 595-2199 Technical Support Ship package prepaid and insured
(805) 498-7008 x109 Customer Service (We do not accept C.O.D. shipments)
Call Technical Support for any technical questions - If you wish to obtain an RMA#
for product service, call customer service for warranty or non-warranty repairs, spare,
or replacement parts.
8.3 Technical Support
For immediate assistance, please read the Quick Start and Owners Manual.  These
were carefully written to help you get the most out of your new camera.  Advanced
users can get started with the Quick Start.  Newer users may prefer to read the
Owner’s Manual.
If You are Having Difficulties.  If your ViviCam 2800 does not appear to work
properly, please….
DO NOT RETURN IT TO THE STORE - for technical assistance.
For technical assistance consult our website at www.vivitar.com.  
						

							 58You may also call our technical support line for assistance.  Before you call, please…
1) Review the Owner’s Manual and Quick Start guide.
2) Determine if your problem is related to your camera, or your computer
connection.
· Check the camera for basic operations.
· Does it turn-on?
· Can you take a picture, and review it on the LCD display?
If the camera operates, captures images, and displays images on the LCD, the camera
is functioning correctly.
If you cannot get your camera and PC to connect, please consult your PC
manufacturer, or consult a local PC technician and have your serial or USB ports
checked.  Our technical support staff can help you with your camera, but are not able
to give expert advice regarding the configuration of your PC.
We offer toll-free technical support for thirty days.  Technical Support is available 24
hours a day, 7 days a week.  We offer free support for a period of 30 days, limited to
three calls.  You may reach technical support at (800)-532-3286.  After thirty days, or
three calls, you may obtain assistance by calling (949)-595-2199.
You may also obtain support via our website at www.vivitar.com.  On our website we
post driver updates, frequently asked questions, and other helpful information.  There
is also a knowledge-based help system to guide you through any problems and
questions you may have.
8.4 Usage Environment
The recommended operating temperature of the camera is 32 to 104 F (0 to 40C)
Exercise caution when moving between areas with extreme changes in temperature
and humidity.  Condensation may form on the lens and optical viewfinder.
Avoid exposing the ports and CF card slot to dust and moisture.
Do not expose the camera to extreme shock or vibration.
Exercise caution when cleaning the lens and optical viewfinder components.  Use
only lens cleaners and lens tissue.
8.5 Troubleshooting
8.5.1 The Reset Button
The V2800 is essentially a small computer.  It has a processor and an
operating system just like your PC, but on a smaller scale.  Like a
computer, the V2800 can get confused and “hang” occasionally.  To
remedy this situation you may “re-boot” the V2800 by pressing the reset  
						

							 59button.  To press the reset button, use the V2800 hand strap.  On the hand strap there
is a small plastic sliding collar with two small nubs.  These nubs are the correct
diameter and length to serve as a reset key.
8.5.2 General Troubleshooting – References
ProblemPossible ReasonSolutionRefer to Section -Battery polarity is incorrect.Reinstall batteries in
proper orientation2.1.1Batteries are depletedReplace batteries, try
AC adapter2.1.1, 2.1.2Camera has powered-off
automaticallyPress the shutter
button, Use AC
adapter2.1.3No Power
AC adapter not delivering 6
VDCCheck outlet for 110
VACIncorrect COM portSpecify correct COM
port6.2.3Baud rate is too highAdjust/lower baud
rate6.2.5.6Camera has powered-off
automaticallyPress the shutter
button2.1.3Serial Connection is incorrectConfirm the
connection6.2.1Camera cannot
transfer images to
PC (serial)
V2800 not designated as SourceSelect V28006.2.4Baud rate is too lowAdjust/increase baud
rate6.2.5.6Serial connections are limited to
a transfer rate of 115,200Switch to USB or
add a CF reader6.1Camera connects
to PC (serial) but
it takes forever to
transfer an image
Another program or TSR is
competing for resourcesSwitch to USB or
add a CF reader6.1Wrong version of WindowsUse Serial
connection or CF
reader7.1.1USB is not enabledEnable USB7.1.2Cable not connectedVerify cable
connection7.1.3USB drive not installedInstall Driver7.1.4Camera can not
transfer images to
PC (USB)
Camera has powered-off
automaticallyPress the shutter
button, use AC
adapter2.1.3Image LCD
Displays Vertical
BarsCamera Operating System has
become confused and is “hung”Press Reset button8.5.1Monitor specificationMust be NTSC5.1Connection is not correctConfirm connection5.1Monitor’s channel is wrongChange new channelMonitor manualCamera mode is wrongCheck camera mode5.1No Video image
to external
monitor
Camera has powered-off
automaticallyPress the shutter
button, use AC
adapter2.1.3