ViewSonic VX2439wm Manual

							ViewSonic
®
VX2439wm
LCD Display
Model No. : VS12841
IMPORTANT:  Please read this User Guide to obtain important 
information on installing and using your product in a safe manner, as 
well as registering your product for future service.  Warranty information 
contained in this User Guide will describe your limited coverage from 
ViewSonic Corporation, which is also found on our web site at http://
www.viewsonic.com in English, or in specific languages using the 
Regional selection box in the upper right corner of our website.  
“Antes de operar su equipo lea cuidadosamente las instrucciones en 
este manual”
 
						

							ViewSonicVX2439wm
Contents
Compliance Information.............................................................................. 1
Important Safety Instructions ...................................................................... 2
Declaration of RoHS Compliance ............................................................... 3
Copyright Information ................................................................................. 4
Product Registration ................................................................................... 4
Getting Started
Package Contents ...................................................................................... 5
Precautions ................................................................................................ 5
Quick Installation ........................................................................................ 6
Wall Mounting (Optional) ............................................................................ 7
Using the LCD Display
Setting the Timing Mode............................................................................. 8
OSD and Power Lock Settings ................................................................... 8
Adjusting the Screen Image ....................................................................... 9
Main Menu Controls ................................................................................. 11
Other Information
Specifications ........................................................................................... 14
Troubleshooting ........................................................................................ 15
Customer Support .................................................................................... 16
Cleaning the LCD Display ........................................................................ 17
Limited Warranty ...................................................................................... 18
Mexico Limited Warranty .......................................................................... 20
 
						

							ViewSonicVX2439wm 1
Compliance Information 
For U.S.A.
This device complies with part 15 of FCC Rules. Operation is subject to the following two 
conditions: (1) this device may not cause harmful interference, and (2) this device must accept 
any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital 
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable 
protection against harmful interference in a residential installation. This equipment generates, 
uses, and can radiate radio frequency energy, and if not installed and used in accordance with 
the instructions, may cause harmful interference to radio communications. However, there is 
no guarantee that interference will not occur in a particular installation. If this equipment does 
cause harmful interference to radio or television reception, which can be determined by turning 
the equipment off and on, the user is encouraged to try to correct the interference by one or 
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is 
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Wa r n i n g : You are cautioned that changes or modifications not expressly approved by the 
party responsible for compliance could void your authority to operate the equipment.
For Canada
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
CE Conformity for European Countries
The device complies with the EMC Directive 2004/108/EC and Low Voltage 
Directive 2006/95/EC.
Following information is only for EU-member states:
The mark shown to the right is in compliance with the Waste Electrical and 
Electronic Equipment Directive 2002/96/EC (WEEE).
The mark indicates the requirement NOT to dispose the equipment as unsorted 
municipal waste, but use the return and collection systems according to local law.
 
						

							ViewSonicVX2439wm 2
Important Safety Instructions
1.Read these instructions completely before using the equipment.
2.Keep these instructions in a safe place.
3.Heed all warnings.
4.Follow all instructions.
5.Do not use this equipment near water. Warning: To reduce the risk of fire or electric shock, 
do not expose this apparatus to rain or moisture.
6.Clean with a soft, dry cloth. If further cleaning is required, see “Cleaning the Display” in 
this guide for further instructions.
7.Do not block any ventilation openings. Install the equipment in accordance with the 
manufacturer’s instructions.
8.Do not install near any heat sources such as radiators, heat registers, stoves, or other 
devices (including amplifiers) that produce heat.
9.Do not attempt to circumvent the safety provisions of the polarized or grounding-type 
plug. A polarized plug has two blades with one wider than the other. A grounding type 
plug has two blades and a third grounding prong. The wide blade and the third prong are 
provided for your safety. If the plug does not fit into your outlet, consult an electrician for 
replacement of the outlet.
10.Protect the power cord from being tread upon or pinched, particularly at the plug, and the 
point where if emerges from the equipment. Be sure that the power outlet is located near 
the equipment so that it is easily accessible.
11 .Only use attachments/accessories specified by the manufacturer.
12.Use only with the cart, stand, tripod, bracket, or table specified by the 
manufacturer, or sold with the equipment. When a cart is used, use caution 
when moving the cart/equipment combination to avoid injury from tipping 
over. 
13.Unplug this equipment when it will be unused for long periods of time.
14.Refer all servicing to qualified service personnel. Service is required when the unit has
been damaged in any way, such as: if the power-supply cord or plug is damaged, if liquid
is spilled onto or objects fall into the unit, if the unit is exposed to rain or moisture, or if
the unit does not operate normally or has been dropped.
 
						

							ViewSonicVX2439wm 3
Declaration of RoHS Compliance
This product has been designed and manufactured in compliance with Directive 2002/95/EC of
the European Parliament and the Council on restriction of the use of certain hazardous
substances in electrical and electronic equipment (RoHS Directive) and is deemed to comply
with the maximum concentration values issued by the European Technical Adaptation
Committee (TAC) as shown below: 
Certain components of products as stated above are exempted under the Annex of the RoHS
Directives as noted below:
Examples of exempted components are:
1.Mercury in compact fluorescent lamps not exceeding 5 mg per lamp and in other lamps not 
specifically mentioned in the Annex of RoHS Directive.
2.Lead in glass of cathode ray tubes, electronic components, fluorescent tubes, and electronic 
ceramic parts (e.g. piezoelectronic devices).
3.Lead in high temperature type solders (i.e. lead-based alloys containing 85% by weight or 
more lead).
4.Lead as an allotting element in steel containing up to 0.35% lead by weight, aluminium 
containing up to 0.4% lead by weight and as a cooper alloy containing up to 4% lead by 
weight.
Substance Proposed Maximum Concentration Actual Concentration
Lead (Pb) 0.1% < 0.1%
Mercury (Hg) 0.1% < 0.1%
Cadmium (Cd) 0.01% < 0.01%
Hexavalent Chromium (Cr
6+)0.1% < 0.1%
Polybrominated biphenyls (PBB) 0.1% < 0.1%
Polybrominated diphenyl ethers (PBDE) 0.1% < 0.1%
 
						

							ViewSonicVX2439wm 4
Copyright Information
Copyright © ViewSonic® Corporation, 2009. All rights reserved.
Macintosh and Power Macintosh are registered trademarks of Apple Inc.
Microsoft, Windows, Windows NT, and the Windows logo are registered trademarks of
Microsoft Corporation in the United States and other countries.
ViewSonic, the three birds logo, OnView, ViewMatch, and ViewMeter are registered
trademarks of ViewSonic Corporation.
VESA is a registered trademark of the Video Electronics Standards Association. DPMS and
DDC are trademarks of VESA.
is a trademark of SRS Labs, Inc.
Premium Sound technology is incorporated under license from SRS Labs, Inc.
Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or
omissions contained herein; nor for incidental or consequential damages resulting from
furnishing this material, or the performance or use of this product.
In the interest of continuing product improvement, ViewSonic Corporation reserves the right
to change product specifications without notice. Information in this document may change
without notice.
No part of this document may be copied, reproduced, or transmitted by any means, for any
purpose without prior written permission from ViewSonic Corporation.
Product Registration
To meet your future needs, and to receive any additional product information as it becomes
available, please register your product on the Internet at: www.viewsonic.com. The ViewSonic
Wizard CD-ROM also provides an opportunity for you to print the registration form, which
you may mail or fax to ViewSonic.
Product disposal at end of product life
The lamp in this produc contains mercury. Please dispose of in accordance with local, state or 
federal laws.
ViewSonic is concerned about the preservation of our environment. Please dispose of this 
product properly at the end of its useful life. For the recycling information, please refer to our 
website:
1.USA: www.viewsonic.com/company/green/recycle-program/
2.Europe: www.viewsoniceurope.com/uk/support/recycling-information/
3.Taiwan: recycle.epa.gov.tw
For Your Records
Product Name:
Model Number:
Document Number:
Serial Number:
Purchase Date:VX2439wm
ViewSonic 59.94 cm (23.6”) Wide LCD Display
VS12841
VX2439wm-1_UG_ENG Rev. 1A 11-04-09
________________________________
________________________________
 
						

							ViewSonicVX2439wm 5
Getting Started
Congratulations on your purchase of a ViewSonic® LCD display.
Important! Save the original box and all packing material for future shipping needs.
NOTE: The word “Windows” in this user guide refers to the following Microsoft operating
systems: Windows ‘95, Windows NT, Windows ‘98, Windows 2000, Windows Me
(Millennium), Windows XP, Windows Vista, and Windows 7.
Package Contents
Your LCD display package includes:
•LCD display
• Power cord
• Audio cable
• D-Sub cable
• DVI cable
• ViewSonic Wizard CD-ROM
• Quick Start Guide
NOTE: The CD includes the User Guide PDF files and INF/ICM display optimization files.
The INF file ensures compatibility with Windows operating systems, and the ICM file (Image
Color Matching) ensures accurate on-screen colors. ViewSonic recommends that you install
both the INF and ICM files.
Precautions
• Sit at least 18” from the LCD display.
•Avoid touching the screen. Skin oils are
difficult to remove.
•Never remove the rear cover. This LCD
display contains high-voltage parts. You
may be seriously injured if you touch
them.
• Avoid exposing the LCD display to direct
sunlight or another heat source. Orient the
LCD display away from direct sunlight to
reduce glare.
• Always handle the LCD display with care
when moving it.• Place the LCD display in a well ventilated
area. Do not place anything on the LCD
display that prevents heat dissipation.
• Ensure the area around the LCD display i
s
clean and free of moisture.
• Do not place heavy objects on the LC
D
display, video cable, or power cord.
• If smoke, an abnormal noise, or a strang
e
odor is present, immediately switch the
LCD display off and call your dealer or
ViewSonic. It is dangerous to continue
using the LCD display.
• Do not rub or apply pressure to the LC
D
panel, as it may permanently damage the
screen.
 
						

							ViewSonicVX2439wm 6
Quick Installation
1. Connect power cord (and AC/DC 
adapter if required)
2. Connect video cable
• Make sure both the LCD display and 
computer are turned OFF
• Remove rear panel covers if necessary
• Connect the video cable from the LCD 
display to the computer
Macintosh users: Models older than G3 
require a Macintosh adapter. Attach the 
adapter to the computer and plug the video
cable into the adapter.
To order a ViewSonic
® Macintosh adapter, 
contact ViewSonic Customer Support.
3. Turn ON LCD display and computer
Turn ON the LCD display, then turn ON 
the computer. This sequence (LCD display 
before computer) is important.
NOTE: Windows users may receive a 
message asking them to install the INF 
file. This is on the CD.
4. Insert the ViewSonic Wizard CD into 
the computer’s CD drive.
Follow the on-screen instructions. If your 
computer does not have a CD-ROM drive, 
please refer to Customer Support page.• Wait for the CD-ROM to auto-start.
NOTE: If the CD-ROM does not auto-
start: double-click on the CD-ROM icon 
in the Windows Explorer, then double-
click on viewsonic.exe.
• Follow the on-screen instructions.
5. Windows users: Set the timing mode 
(resolution and refresh rate)
Example: 1920 x 1080 @ 60 Hz.
For instructions on changing the 
resolution and refresh rate, see the 
graphics card’s user guide.
Installation is complete. Enjoy your new 
ViewSonic LCD display.
To be best prepared for any future 
customer service needs: print this user 
guide and write the serial number in “For 
Your Records” on page 4. (See back of 
LCD display.)
You can register your product online at the 
ViewSonic website for your region. See 
the Customer Support table in this guide.
The ViewSonic Wizard CD-ROM also 
provides an opportunity for you to print 
the registration form which you may mail 
or fax to ViewSonic.
Power Cord
AC Outlet
(Wall Socket)
Computer Power Cord
D-Sub
Audio Out
Audio InDVI
HDMI
AC IN
 
						

							ViewSonicVX2439wm 7
Wall Mounting (Optional) For use only with UL Listed Wall Mount Bracket
To obtain a wall-mounting kit, contact ViewSonic
® or your local dealer. Refer to the
instructions that come with the base mounting kit. To convert your LCD display from a desk-
mounted to a wall-mounted display, do the following:
Step 1.Verify that the power button is turned Off, then disconnect the power cord.
Step 2.Lay the LCD display face down on a towel or blanket.
Step 3.Remove the four screws attaching the base.
Step 4.Attach the mounting bracket from the VESA compatible wall mounting kit (100 mm 
x 100 mm distance), using screws of correct length.
Step 5.Attach the LCD display to the wall, following the instructions in the wall-mounting 
kit.
Step 4. Four 
VESA screw 
holes
Step 3. Four screws 
attaching the base
 
						

							ViewSonicVX2439wm 8
Using the LCD Display
Setting the Timing Mode
Setting the timing mode is important for maximizing the quality of the screen image and
minimizing eye strain. The timing mode consists of the resolution (example 1920 x 1080) and
refresh rate (or vertical frequency; example 60 Hz). After setting the timing mode, use the
OSD (On-screen Display) controls to adjust the screen image.
For the best picture quality set your LCD display timing mode to:
VESA 1920 x 1080 @ 60Hz.
To set the Timing Mode:
1. Set the resolution: Right-click on the Windows desktop > Properties > Settings > set the 
resolution.
2. Set the refresh rate: See your graphic cards user guide for instructions.
WARNING: Do not set the graphics card in your computer to exceed the maximum refresh
rate of 75Hz; doing so may result in permanent damage to your LCD display
.
OSD and Power Lock Settings
•OSD Lock: Press and hold [1] and the up arrow S for 10 seconds. If any buttons are 
pressed the message OSD Locked will display for 3 seconds.
•OSD Unlock: Press and hold [1] and the up arrow S again for 10 seconds.
•Power Button Lock: Press and hold [1] and the down arrow T for 10 seconds. If the 
power button is pressed the message Power Button Locked will display for 3 seconds. With 
or without this setting, after a power failure, your LCD display’s power will automatically 
turn ON when power is restored.
•Power Button Unlock: Press and hold [1] and the down arrow T again for 10 seconds.