ViewSonic Vt2430 Users Guide

							36
ENGLISH
Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Can\
ada 1-866-463-4775
ViewSonic                                                                                                         VT2430
Cleaning the LCD TV
• Make sure the LCD TV is turned off.
• Never spray or pour any liquid directly onto the screen or case.
To clean the screen:
1. Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.
2. If still not clean, apply a small amount of non-ammonia, non-alcohol based glass cleaner onto a clean, soft, 
lint-free cloth, and wipe the screen.
To clean the case:
1. Use a soft, dry cloth.
2.  If  still  not  clean,  apply  a  small  amount  of  a  non-ammonia,  non-alcohol  based,  mild  non-abrasive  detergent 
onto a clean, soft, lint-free cloth, then wipe the surface.
Disclaimer
ViewSonic®  does  not  recommend  the  use  of  any  ammonia  or  alcohol-based  cleaners  on  the  LCD TV  screen  or 
case. Some chemical cleaners have been reported to damage the screen and/or case of the LCD TV. ViewSonic 
will not be liable for damage resulting from use of any ammonia or alcoh\
ol-based cleaners.
Programming your Cable or Satellite Box remote
Refer the user manual from your service provider to determine the settin\
g.
If it requires:
• 3 digits, please try “566”, “565”, “556”, or “688”. It usually works with DISHNetwork.
• 4 digits, please try  “0054”. It usually works with Cox. 
• 5-digits, please try  “11454”, “11054”, or “10690”. It usually works with DIRECTV.
Other Information
 
						

							37
ENGLISH
Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Can\
ada 1-866-463-4775
ViewSonic                                                                                                         VT2430
Other Information
Troubleshooting
Please contact ViewSonic service team directly if you have questions, service needs, or \
require technical assistance related on the use of your television.
Contact ViewSonic Service Team at:
http://www.ViewSonic.com
Or call our service team:
United States  1-800-688-6688
Canada           1-866-463-4775
ProblemPossible Solution
No power • Make sure the power cord is properly connected to the 
LCD TV AC power socket.
• Make sure the AC power cord is properly connected to the  wall outlet.
• Make sure the DC power button is ON (Blue LED).
• Plug another electrical device (like a radio) to the power  outlet to verify that the outlet is supplying the proper voltage.
No picture • The TV station may be experiencing problems. Try another 
channel.
• The Cable TV signal may be scrambled or encoded. Please  contact your local cable operator.
• Make sure that connection to other components are correct  referring to the user guide.
• Make sure that setup has been done correctly after  connections.
• Make sure the correct input is selected and the input signal is  compatible.
Strange color, light color, 
or color misalignment • Ensure that the video cable is securely connected.
• The picture may appear dim in a brightly lit room.
• Adjust brightness, contrast, saturation (color), and tint 
referring to the user guide.
• Check the input signal setting.
No sound • Check your audio connections are properly connected 
referring to the user guide.
• The MUTE button may have been pressed, try pressing this  button again.
• Check your audio settings, your TV audio may be set to  minimum.
• Press the Volume + (Up) button on the remote control.
 
						

							38
ENGLISH
Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Can\
ada 1-866-463-4775
ViewSonic                                                                                                         VT2430
Other Information
ProblemPossible Solution
Remote control unit does 
not operate • Make sure the directions of batteries are inserted correctly 
referring to the user guide.
• Batteries could be weak or dead. Replace with new batteries.
• Is a fluorescent light illuminated near the remote control  sensor?
• The path of the remote control beam may be blocked. Make  sure the path is clear and that the remote control is aimed at 
the remote control sensor on the TV.
• Press the POWER button on the remote control to see if you  can turn on the TV.
• Press MENU button on the remote control to see if there is a  MENU shown on the screen.
• Press only one button at a time and it is the correct one for  the operation you want to perform.
Unit cannot be operated • External influences such as lightning or static electricity may 
cause improper operation. In this case, operate the unit after 
first turning on the power of the LCD TV and the AVC 
System, or unplug the AC cord for 1 to 2 minutes, then 
replug again.
Power is cut off suddenly • Is the sleep timer set in advance?
• Is there no signal in PC mode or HDMI mode?
• The internal temperature of the unit has increased. Remove 
any objects blocking the vent or clean as necessary.
No CATV reception (or no 
reception above CH13) • Is the AIR/CABLE option set correctly? Please set the AIR/
CABLE option to CABLE referring to the user guide.
• CATV is connected improperly or not connected; please  check all the CATV connections.
• The cable TV service is interrupted; please contact your  cable operator.
Picture is cut off/with 
sidebar screen • Is the image positioned correctly?
• Are screen mode adjustments such as picture size set 
correctly?
• Press WIDE button repeatedly on the remote control to see if  you can get the picture you prefer.
 
						

							39
ENGLISH
Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Can\
ada 1-866-463-4775
ViewSonic                                                                                                         VT2430
Other Information
Specifications
ModelVT2430
LCDType23.6” TFT Active Matrix RGB 
0.2715 (H) x 0.2715 (V) mm pixel
Color Filter
Glass surface
RGB vertical stripe 
Anti-Glare 
Input signalRGB
RF
Video
RGB analog (0.7/1.0 Vp-p, 75 ohms)   Separate Sync, 
fh: 30-80 kHz, fv:50-75 Hz 
TV system Antenna / NTSC+ATSC, TV cable  system / 
CATV+Digital cable
1 composite RCA, 1 S-Video, 1 YPbPr component, 1 HDMI 
Audio1 mini-stereo, 
2 pair of RCA (L/R) stereo 
CompatibilityPC Up to 1920 x 1080 @ 60 Hz, VGA mode
ResolutionRecommended
and supported
(VGA mode)
1920 x 1080 @ 60 Hz
1680 x 1050 @ 60 Hz
1440 x 900 @ 60 Hz
1280 x 1024 @ 60 Hz 
1280 x 768 @ 60 Hz
1024 x 768 @ 60, 75 Hz
800 x 600 @ 60, 75 Hz
640 x 480 @ 60, 75 Hz
Speaker Output5W x 2 @ THD=10% 
Audio Output1 Headphone jack 
PowerVoltage100-240 VAC, 50/60 Hz (auto switch)
Display areaFull Scan521.28mm (H) x 293.22mm (V)
20.5” (H) x 11.5” (V)
Operating 
conditions
Temperature 
Humanity 
Altitude 
32°F to + 104°F ( 0°C to + 40°C)
10% to 65% (no condensation)
To 10,000 feet (3,000m)
Storage 
condition
Temperature 
Humanity 
Altitude
-4°F to + 140°F (-20°C to + 60°C)
0% to 90% (no condensation)
To 40,000 feet (12,000m)
DimensionsPhysical
(W) x (H) x (D)
566.7mm x 441.9mm x 211.0mm  
22.3’’ x 17.4’’ x 8.3’’
WeightNet7.0 kg (15.4 lb)
RegulationsUL/cUL, FCC-B (Doc-B), NOM, BETS-7, ENERGY STAR®
Power 
consumption
On
Stand by
< 75 W [Max] (blue LED)
< 1 W @ 115 Vac only (orange LED)
Warning: Do not set the graphics card in your computer to exceed these refresh ra\
tes; doing so may result in 
permanent damage to the LCD TV.
Note: Product Specifications are subject to change without notice.
 
 
						

							40
ENGLISH
Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Can\
ada 1-866-463-4775
ViewSonic                                                                                                         VT2430
Other Information
Limited Warranty
VIEWSONIC® LCD TV 
What the warranty covers: 
ViewSonic  warrants  its  products  to  be  free  from  defects  in  material  and  workmanship,  under  normal  use,  during  the  warranty 
period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will at its sole option 
repair  or  replace  the  product  with  a  like  product.  Replacement  product  or  parts  may  include  remanufactured  or  refurbished  parts  or 
components. 
How long the warranty is effective: ViewSonic LCD TV are warranted for one (1) year for all parts excluding the light source and one (1) year for labor from the date of 
the first customer purchase. 
Who the warranty protects: This warranty is valid only for the first consumer purchaser.
What the warranty does not cover: 1.    Any product on which the serial number has been defaced, modified or removed. 
2.     Damage, deterioration or malfunction resulting from:
 a.   Accident,  misuse,  neglect,  fire,  water,  lightning,  or  other  acts  of  nature,  unauthorized  product  modification,  or  failure  to 
follow instructions supplied with the product.
 b.   Repair or attempted repair by anyone not authorized by ViewSonic.
 c.  Any damage of the product due to shipment.
 d.    Removal or installation of the product.
 e.     Causes external to the product, such as electric power fluctuations or failure.
 f.    Use of supplies or parts not meeting ViewSonic’s specifications.
 g. Normal wear and tear. 
 h.   Any other cause which does not relate to a product defect.
3.    Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the 
product for an extended period of time.
4.  Removal, installation,  and set-up service charges.
5.   When you mount it on the wall, the following must be noticed:
 a.    The accessories attached with this product are applicable for this product only.
 b.  When the product is mounted on the wall, holes and fixed screws will remain in the wall body.
 c.    Wall face may discolor when this product has been mounted on the wall for a long time.
How to get service: 1.    For  information  about  receiving  service  under  warranty,  contact  ViewSonic  Customer  Support. You  will  need  to  provide  your 
product’s serial number. 
2.     To obtain warranted service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) 
a description of the problem, and (e) the serial number of the product\
. 
3.    Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic. 
4.    For additional information or the name of the nearest ViewSonic service center, contact ViewSonic. 
Limitation of implied warranties: There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of 
merchantability and fitness for a particular purpose. 
Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the produ\
ct. ViewSonic shall not be liable for: 
1.    Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, 
loss  of  time,  loss  of  profits,  loss  of  business  opportunity,  loss  of  goodwill,  interference  with  business  relationships,  or  other 
commercial loss, even if advised of the possibility of such damages. 
2.  Any other damages, whether incidental, consequential or otherwise. 
3.  Any claim against the customer by any other party. 
Effect of state law: This  warranty  gives  you  specific  legal  rights,  and  you  may  also  have  other  rights  which  vary  from  state  to  state.  Some  states  do 
not  allow  limitations  on  implied  warranties  and/or  do  not  allow  the  exclusion  of  incidental  or  consequential  damages,  so  the  above 
limitations and exclusions may not apply to you. 
Sales outside the U.S.A. and Canada: For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact ViewSonic or your local 
ViewSonic dealer.
The  warranty  period  for  this  product  in  mainland  China  (Hong  Kong,  Macao  and  Taiwan  Excluded)  is  subject  to  the  terms  and 
conditions of the Maintenance Guarantee Card.
For users in Europe and Russia, full details of warranty providedcan be \
found in www.viewsoniceurope.com under Support/Warranty 
Information.   
4.3: ViewSonic LCD TV Warranty                                                                 \
                                            LTV_LW01 Rev. 1C 06-25-07
 
						

							41
ENGLISH
Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Can\
ada 1-866-463-4775
ViewSonic                                                                                                         VT2430
Other Information
Mexico Limited Warranty
VIEWSONIC® LCD TV
What the warranty covers:
ViewSonic  warrants  its  products  to  be  free  from  defects  in  material  and  workmanship,  under  normal  use,  during  the  warranty 
period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, 
repair  or  replace  the  product  with  a  like  product.  Replacement  product  or  parts  may  include  remanufactured  or  refurbished  parts  or 
components & accessories.
How long the warranty is effective:ViewSonic  LCD TVs  are  warranted  for  1  year  for  all  parts  excluding  the  light  source  and  1  year  for  labor  from  the  date  of  the  first 
customer purchase.
Who the warranty protects:This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:1.    Any product on which the serial number has been defaced, modified or removed.
2.    Damage, deterioration or malfunction resulting from:
 a.   Accident,  misuse,  neglect,  fire,  water,  lightning,  or  other  acts  of  nature,  unauthorized  product  modification,  unauthorized 
attempted repair, or failure to follow instructions supplied with the product.
 b.  Any damage of the product due to shipment.
 c.    Causes external to the product, such as electrical power fluctuations or failure.
 d.    Use of supplies or parts not meeting ViewSonic’s specifications.
 e.    Normal wear and tear.
 f.  Any other cause which does not relate to a product defect. 
3.    Any product exhibiting a condition commonly known as “image burn-in”\
 which results when a static image is displayed on the 
       product for an extended period of time.
4.    Removal, installation, insurance, and set-up service charges.
How to get service:For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the attached Customer 
Support page). You will need to provide your product’s serial number, so please record the product information in the space provided 
below on your purchase for your future use.  Please retain your receipt \
of proof of purchase to support your warranty claim.
For Your Records
Product Name: ____________________________                    Model Numb\
er: _______________________________
Document Number: ________________________                    Serial Numb\
er: ________________________________
Purchase Date: ____________________________                    Extended \
Warranty Purchase? ________________(Y/N)         
                                                                        \
                             If so, what date does warranty expire? ____\
__________
1.    To obtain warranty service, you will be required to provide (a) the ori\
ginal dated sales slip, (b) your name, (c) your 
       address, (d) a description of the problem, and (e) the serial\
 number of the product.
2.    Take or ship the product in the original container packaging to an author\
ized ViewSonic service center.
3.    Round trip transportation costs for in-warranty products will be pai\
d by ViewSonic.
Limitation of implied warranties:There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of 
merchantability and fitness for a particular purpose.
Exclusion of damages:ViewSonic’s liability is limited to the cost of repair or replacement of the produ\
ct. ViewSonic shall not be liable for:
1.    Damage to other property caused by any defects in the product, damag\
es based upon inconvenience, loss of use of the 
       product, loss of time, loss of profits, loss of business opportunity , loss of goodwill, interference with business  
       relationships, or other commercial loss, even if advised of the p\
ossibility of such damages.
2.    Any other damages, whether incidental, consequential or otherwise.
3.    Any claim against the customer by any other party.
4.    Repair or attempted repair by anyone not authorized by ViewSonic.
 
						

							ViewSonic®