ViewSonic VA2013wm Manual

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Limited Warranty
VIEWSONIC® LCD DISPLAY
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under 
normal use, during the warranty period. If a product proves to be defective in material or 
workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace 
the product with a like product. Replacement product or parts may include remanufactured or 
refurbished parts or components.
How long the warranty is effective:
ViewSonic LCD displays are warranted for 3 years for all parts including the light source and 3 
years for all labor from the date of the first consumer purchase.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1.Any product on which the serial number has been defaced, modified or removed.
2.Damage, deterioration or malfunction resulting from:
a.Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized 
product modification, or failure to follow instructions supplied with the product.
b.Any damage of the product due to shipment.
c.Removal or installation of the product.
d.Causes external to the product, such as electrical power fluctuations or failure.
e.Use of supplies or parts not meeting ViewSonic’s specifications.
f.Normal wear and tear.
g.Any other cause which does not relate to a product defect.
3.Any product exhibiting a condition commonly known as image burn-in which results 
when a static image is displayed on the product for an extended period of time.
4.Removal, installation, one way transportation, insurance, and set-up service charges.
How to get service:
1.For information about receiving service under warranty, contact ViewSonic Customer Sup-
port (Please refer to Customer Support page). You will need to provide your products serial 
number.
2.To obtain warranty service, you will be required to provide (a) the original dated sales slip, 
(b) your name, (c) your address, (d) a description of the problem, and (e) the serial number 
of the product.
3.Take or ship the product freight prepaid in the original container to an authorized 
ViewSonic service center or ViewSonic.
4.For additional information or the name of the nearest ViewSonic service center, contact 
ViewSonic.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained 
herein including the implied warranty of merchantability and fitness for a particular purpose.
4.3: ViewSonic LCD Warranty Page 1 of 2  LCD_LW02 Rev. 1e 06-11-07
 
						

							ViewSonicVA2013wm 19 Exclusion of damages:
ViewSonics liability is limited to the cost of repair or replacement of the product. ViewSonic 
shall not be liable for:
1.Damage to other property caused by any defects in the product, damages based upon incon-
venience, loss of use of the product, loss of time, loss of profits, loss of business opportu-
nity, loss of goodwill, interference with business relationships, or other commercial loss, 
even if advised of the possibility of such damages.
2.Any other damages, whether incidental, consequential or otherwise.
3.Any claim against the customer by any other party.
4.Repair or attempted repair by anyone not authorized by ViewSonic.
Effect of state law:
This warranty gives you specific legal rights, and you may also have other rights which vary 
from state to state. Some states do not allow limitations on implied warranties and/or do not 
allow the exclusion of incidental or consequential damages, so the above limitations and 
exclusions may not apply to you.
Sales outside the U.S.A. and Canada:
For warranty information and service on ViewSonic products sold outside of the U.S.A. and 
Canada, contact ViewSonic or your local ViewSonic dealer.
The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan 
Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card.
For users in Europe and Russia, full details of warranty provided can be found in 
www.viewsoniceurope.com under Support/Warranty Information.
4.3: ViewSonic LCD Warranty Page 2 of 2  LCD_LW02 Rev. 1e 06-11-07
 
						

							ViewSonicVA2013wm 20
Mexico Limited Warranty
VIEWSONIC® DISPLAY PRODUCTS
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during 
the warranty period. If a product proves to be defective in material or workmanship during the warranty period, 
ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts 
may include remanufactured or refurbished parts or components & accessories.
How long the warranty is effective:
ViewSonic LCD displays are warranted for 3 years for all parts including the light source and 3 years for all labor 
from the date of the first consumer purchase.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1.Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product 
modification, unauthorized attempted repair, or failure to follow instructions supplied with the product.
b. Any damage of the product due to shipment.
c. Causes external to the product, such as electrical power fluctuations or failure.
d. Use of supplies or parts not meeting ViewSonics specifications.
e. Normal wear and tear.
f. Any other cause which does not relate to a product defect.
7. Any product exhibiting a condition commonly known as image burn-in which results when a static image is 
displayed on the product for an extended period of time.
8. Removal, installation, insurance, and set-up service charges.
How to get service:
For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the 
attached Customer Support page). You will need to provide your products serial number, so please record the 
product information in the space provided below on your purchase for your future use.  Please retain your receipt 
of proof of purchase to support your warranty claim.
For Your Records
Product Name: ________________________________ Model Number: _____________________________
Document Number: ____________________________ Serial Number: _____________________________
Purchase Date: ________________________________ Extended Warranty Purchase? ____________ (Y/N)
If so, what date does warranty expire? ___________
1.To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) 
your address, (d) a description of the problem, and (e) the serial number of the product.
2. Take or ship the product in the original container packaging to an authorized ViewSonic service center.
3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the 
implied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonics liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable 
for:
1.Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of 
use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with 
business relationships, or other commercial loss, even if advised of the possibility of such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.
4. Repair or attempted repair by anyone not authorized by ViewSonic.
4.3: ViewSonic Mexico Limited Warranty Page 1 of 2LCD_LW03 Rev. 1a 06-11-07
 
						

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4.3: ViewSonic Mexico Limited Warranty Page 2 of 2LCD_LW03 Rev. 1a 06-11-07 Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:
Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, 
Col. San Fernando Huixquilucan, Estado de México
Tel: (55) 3605-1099
http://www.viewsonic.com/la/soporte/index.htm
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo:
Distribuciones y Servicios Computacionales SA de CV.
Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140
Tel: 01-66-22-14-9005
E-Mail: [email protected]:
Compumantenimietnos Garantizados, S.A. de C.V.
AV. GREGORIO MENDEZ #1504
COL, FLORIDA C.P. 86040
Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09
E-Mail: [email protected]
Puebla, Pue. (Matriz):
RENTA Y DATOS, S.A. DE C.V. Domicilio:
29 SUR 721 COL. LA PAZ
72160 PUEBLA, PUE.
Tel: 01(52).222.891.55.77 CON 10 LINEAS
E-Mail: [email protected] r a c r u z ,  Ve r. :
CONEXION Y DESARROLLO, S.A DE C.V.  Av. 
Americas # 419
ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919
Tel: 01-22-91-00-31-67
E-Mail: [email protected]
Chihuahua
Soluciones Globales en Computación
C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih.
Tel: 4136954
E-Mail: [email protected] 
Compusupport de Cuernavaca SA de CV
Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos
Tel: 01 777 3180579 / 01 777 3124014
E-Mail: [email protected]
Distrito Federal: 
QPLUS, S.A. de C.V.
Av. Coyoacán 931
Col. Del Valle 03100, México, D.F.
Tel: 01(52)55-50-00-27-35
E-Mail : [email protected], Jal.:
SERVICRECE, S.A. de C.V.
Av. Niños Héroes # 2281
Col. Arcos Sur, Sector Juárez
44170, Guadalajara, Jalisco
Tel: 01(52)33-36-15-15-43
E-Mail: [email protected]
Guerrero Acapulco
GS Computación (Grupo Sesicomp)
Progreso #6-A, Colo Centro
39300 Acapulco, Guerrero
Tel: 744-48-32627Monterrey:
Global Product Services
Mar Caribe # 1987, Esquina con Golfo Pérsico
Fracc. Bernardo Reyes, CP 64280
Monterrey N.L. México
Tel: 8129-5103
E-Mail: [email protected]
MERIDA: 
ELECTROSER
Av Reforma No. 403Gx39 y 41
Mérida, Yucatán, México  CP97000
Tel: (52) 999-925-1916
E-Mail: [email protected], Oax.:
CENTRO DE DISTRIBUCION Y
SERVICIO, S.A. de C.V.
Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
Tel: 01(52)95-15-15-22-22
Fax: 01(52)95-15-13-67-00 
E-Mail. [email protected]
Tijuana:
STD
Av Ferrocarril Sonora #3780 L-C 
Col 20 de Noviembre
Tijuana, MexicoFOR USA SUPPORT: 
ViewSonic Corporation 
381 Brea Canyon Road, Walnut, CA.  91789   USA
Tel: 800-688-6688 (English);  866-323-8056 (Spanish);
Fax: 1-800-685-7276
E-Mail: http://www.viewsonic.com