ViewSonic VA1948a LED Manual

							13
Customer Support
For technical support or product service, see the table below or contact your reseller.
NOTE: You will need the product serial number.
Country/RegionWebsite T = Telephone
F = FAX Email
Australia  
New Zealand www.viewsonic.com.au AUS= 1800 880 818
NZ= 0800 008 822 [email protected]
Canada www.viewsonic.com T (Toll-Free)= 1-866-463-4775
T (Toll)= 1-424-233-2533
F= 1-909-468-3757 [email protected]
Europe www.viewsoniceurope.com www.viewsoniceurope.com/uk/support/call-desk/
Hong Kong www.hk.viewsonic.com T= 852 3102 2900 [email protected]
India www.in.viewsonic.com T= 1800 266 0101 [email protected]
Korea www.kr.viewsonic.com T= 080 333 2131 [email protected]
Latin America
(Argentina) www.viewsonic.com/la/
T= 0800-4441185 [email protected]
Latin America 
(Chile) www.viewsonic.com/la/
T= 1230-020-7975 [email protected]
Latin America
(Columbia) www.viewsonic.com/la/
T= 01800-9-157235 [email protected]
Latin America 
(Mexico) www.viewsonic.com/la/
T= 001-8882328722 [email protected]
Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEAS
Electroser, Av Reforma No. 403Gx39 y 41, 97000 Mérida, Yucatán. Tel: 01.999.925.24.16
Other places please refer to http://www.viewsonic.com/la/soporte/index.htm#Mexico
Latin America 
(Peru) www.viewsonic.com/la/
T= 0800-54565 [email protected]
Macau www.hk.viewsonic.com T= 853 2870 0303 [email protected]
Middle East ap.viewsonic.com/me/ Contact your reseller [email protected]
Puerto Rico & 
Virgin Islands www.viewsonic.com T= 1-800-688-6688 (English)
T= 1-866-379-1304 (Spanish)
F= 1-909-468-3757 [email protected]
[email protected]
Singapore/
Malaysia/Thailand www.ap.viewsonic.com
T= 65 6461 6044 [email protected]
South Africa ap.viewsonic.com/za/ Contact your reseller [email protected]
United States www.viewsonic.com T (Toll-Free)= 1-800-688-6688
T (Toll)= 1-424-233-2530
F= 1-909-468-3757 [email protected]
 
						

							14
Limited Warranty
ViewSonic® LCD Display
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal 
use, during the warranty period. If a product proves to be defective in material or workmanship during 
the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. 
Replacement product or parts may include remanufactured or refurbished parts or components.
How long the warranty is effective:
ViewSonic LCD displays are warranted for between 1 and 3 years, depending on your country of 
purchase, for all parts including the light source and for all labour from the date of the first consumer 
purchase
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2.  Damage, deterioration or malfunction resulting from:
a.  Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product 
modification, or failure to follow instructions supplied with the product.
b.  Any damage of the product due to shipment.
c.  Removal or installation of the product.
d.  Causes external to the product, such as electrical power fluctuations or failure.
e.  Use of supplies or parts not meeting ViewSonic’s specifications.
f.  Normal wear and tear.
g.  Any other cause which does not relate to a product defect.
3.  Any product exhibiting a condition commonly known as "image burn-in" which results when a 
static image is displayed on the product for an extended period of time.
4.  Removal, installation, one way transportation, insurance, and set-up service charges.
How to get service:
1.  For information about receiving service under warranty, contact ViewSonic Customer Support 
(Please refer to Customer Support page). You will need to provide your product's serial number.
2.  To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) 
your name, (c) your address, (d) a description of the problem, and (e) the serial number of the 
product.
3.  Take or ship the product freight prepaid in the original container to an authorized ViewSonic 
service center or ViewSonic.
4.  For additional information or the name of the nearest ViewSonic service center, contact 
ViewSonic.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein 
including the implied warranty of merchantability and fitness for a particular purpose.
 
						

							15
Exclusion of damages:
ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not 
be liable for:
1. Damage to other property caused by any defects in the product, damages based upon 
inconvenience, loss of use of the product, loss of time, loss of profits, loss of business 
opportunity, loss of goodwill, interference with business relationships, or other commercial loss, 
even if advised of the possibility of such damages.
2.  Any other damages, whether incidental, consequential or otherwise.
3.  Any claim against the customer by any other party.
4.  Repair or attempted repair by anyone not authorized by ViewSonic.
Effect of state law:
This warranty gives you specific legal rights, and you may also have other rights which vary from state 
to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion 
of incidental or consequential damages, so the above limitations and exclusions may not apply to you.
Sales outside the U.S.A. and Canada:
For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, 
contact ViewSonic or your local ViewSonic dealer.
The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is 
subject to the terms and conditions of the Maintenance Guarantee Card.
For users in Europe and Russia, full details of warranty provided can be found in www.
viewsoniceurope.com under Support/Warranty Information.
LCD Warranty Term Template In UG 
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							16
Mexico Limited Warranty
ViewSonic® LCD Display
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during 
the warranty period. If a product proves to be defective in material or workmanship during the warranty period, 
ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts 
may include remanufactured or refurbished parts or components & accessories.
How long the warranty is effective:
ViewSonic LCD displays are warranted for between 1 and 3 years, depending on your country of purchase, for all 
parts including the light source and for all labour from the date of the first consumer purchase
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2.  Damage, deterioration or malfunction resulting from:
a.  Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product 
modification, unauthorized attempted repair, or failure to follow instructions supplied with the product.
b.  Any damage of the product due to shipment.
c.  Causes external to the product, such as electrical power fluctuations or failure.
d.  Use of supplies or parts not meeting ViewSonic's specifications.
e.  Normal wear and tear.
f.  Any other cause which does not relate to a product defect.
3.  Any product exhibiting a condition commonly known as "image burn-in" which results when a static image is 
displayed on the product for an extended period of time.
4.  Removal, installation, insurance, and set-up service charges.
How to get service:
For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the 
attached Customer Support page). You will need to provide your product's serial number, so please record the 
product information in the space provided below on your purchase for your future use. Please retain your receipt 
of proof of purchase to support your warranty claim.
For Your Records
Product Name:   _____________________________ Model Number:  _________________________________
Document Number:   _________________________ Serial Number:  _________________________________
Purchase Date:   _____________________________ Extended Warranty Purchase?  _________________ (Y/N)
  If so, what date does warranty expire?  _______________
1.  To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) 
your address, (d) a description of the problem, and (e) the serial number of the product.
2.  Take or ship the product in the original container packaging to an authorized ViewSonic service center.
3.  Round trip transportation costs for in-warranty products will be paid by ViewSonic.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the 
implied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:
1.  Damage to other property caused by any defects in the product, damages based upon inconvenience, loss 
of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference 
with business relationships, or other commercial loss, even if advised of the possibility of such damages.
2.  Any other damages, whether incidental, consequential or otherwise.
3.  Any claim against the customer by any other party.
4.  Repair or attempted repair by anyone not authorized by ViewSonic.
 
						

							17
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:
Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,
Col. San Fernando Huixquilucan, Estado de México
Tel: (55) 3605-1099     http://www.viewsonic.com/la/soporte/index.htm
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo:
Distribuciones y Servicios Computacionales SA de CV.
Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140
Tel: 01-66-22-14-9005
E-Mail: [email protected]:
Compumantenimietnos Garantizados, S.A. de C.V.
AV. GREGORIO MENDEZ #1504
COL, FLORIDA C.P. 86040
Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09
E-Mail: [email protected]
Puebla, Pue. (Matriz):
RENTA Y DATOS, S.A. DE C.V. Domicilio:
29 SUR 721 COL. LA PAZ
72160 PUEBLA, PUE.
Tel: 01(52).222.891.55.77 CON 10 LINEAS
E-Mail: [email protected] Veracruz, Ver.:
CONEXION Y DESARROLLO, S.A DE C.V.  Av. Americas # 419
ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919
Tel: 01-22-91-00-31-67
E-Mail: [email protected]
Chihuahua
Soluciones Globales en Computación
C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih.
Tel: 4136954
E-Mail: [email protected] Cuernavaca 
Compusupport de Cuernavaca SA de CV
Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos
Tel: 01 777 3180579 / 01 777 3124014
E-Mail: [email protected]
Distrito Federal: 
QPLUS, S.A. de C.V.
Av. Coyoacán 931
Col. Del Valle 03100, México, D.F.
Tel: 01(52)55-50-00-27-35
E-Mail : [email protected] Guadalajara, Jal.:
SERVICRECE, S.A. de C.V.
Av. Niños Héroes # 2281
Col. Arcos Sur, Sector Juárez
44170, Guadalajara, Jalisco
Tel: 01(52)33-36-15-15-43
E-Mail: [email protected]
Guerrero Acapulco
GS Computación (Grupo Sesicomp)
Progreso #6-A, Colo Centro
39300 Acapulco, Guerrero
Tel: 744-48-32627 Monterrey:
Global Product Services
Mar Caribe # 1987, Esquina con Golfo Pérsico
Fracc. Bernardo Reyes, CP 64280
Monterrey N.L. México
Tel: 8129-5103
E-Mail: [email protected]
MERIDA: 
ELECTROSER
Av Reforma No. 403Gx39 y 41
Mérida, Yucatán, México  CP97000
Tel: (52) 999-925-1916
E-Mail: [email protected] Oaxaca, Oax.:
CENTRO DE DISTRIBUCION Y
SERVICIO, S.A. de C.V.
Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
Tel: 01(52)95-15-15-22-22
Fax: 01(52)95-15-13-67-00 
E-Mail. [email protected]
Tijuana:
STD
Av Ferrocarril Sonora #3780 L-C 
Col 20 de Noviembre
Tijuana, Mexico FOR USA SUPPORT: 
ViewSonic Corporation 
381 Brea Canyon Road, Walnut, CA. 91789 USA
Tel: 800-688-6688 (English);  866-323-8056 (Spanish);
Fax: 1-800-685-7276
E-Mail: http://www.viewsonic.com
LCD Mexico Warranty Term Template In UG 
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