ViewSonic Projector PJD2121 User Manual

							
Customer Support
For technical support or product service, see the table below or contact\
 your reseller.
Note : You will need the product serial number.
Country/RegionWeb SiteT=Telephone
F=FaxE-mail
Australia/New Zealandwww.viewsonic.com.auAUS=1800 880 818
NZ=0800 008 [email protected]
Canadawww.viewsonic.com
T (Toll-Free)= 1-866-463-4775
T (Toll)= 1-424-233-2533
F= 1-909-468-1202
[email protected]
Europe/Middle East/Baltic 
countries/North Africawww.viewsoniceurope.comContact your reseller
Hong Kongwww.hk.viewsonic.comT= 852 3102 [email protected]
Indiawww.in.viewsonic.comT= 1800 11 [email protected]
Koreawww.kr.viewsonic.comT= 080 333 [email protected]
Latin America (Argentina)www.viewsonic.com/la/T= 0800 666 [email protected] 
Latin America (Brazil)www.viewsonic.com/la/T= 0800 891 [email protected]
Latin America (Chile)www.viewsonic.com/la/T= 800 440 [email protected]
Latin America (Columbia)www.viewsonic.com/la/T= 01 800 915 [email protected]
Latin America (Mexico)www.viewsonic.com/la/T= 001 800 514 [email protected]
Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEAS
Electroser, Av Reforma No. 403Gx39 y 41, 97000 Merida, Yucatan. Tel: 01.999.925.19.16
Other places please refer to http://www.viewsonic.com/la/soporte/index.htm#Mexico
Latin America (Peru)www.viewsonic.com/la/T= 0800 [email protected]
Macauwww.hk.viewsonic.comT= 853 700 [email protected]
Puerto Rico & Virgin Islandswww.viewsonic.com
T= 1-800-688-6688 (English)
T= 1-866-379-1304 (Spanish)
F= 1-909-468-1202
[email protected]
[email protected]
Singapore/Malaysia/Thailandwww.ap.viewsonic.comT= 65 6461 [email protected]
South Africawww.viewsoniceurope.comwww.viewsoniceurope.com/uk/Support/Calldesk.htm
United Kingdomwww.viewsoniceurope.com/uk/www.viewsoniceurope.com/uk/Support/Calldesk.htm
United Stateswww.viewsonic.com
T (Toll-Free)= 1-800-688-6688
T (Toll)= 1-424-233-2530
F= 1-909-468-1202
[email protected]

PJD2121
ViewSonic 
						

							
Limited Warranty
VIEWSONIC® PROJECTOR
What the warranty covers: 
ViewSonic warrants its products to be free from defects in material and w\
orkmanship, under normal 
use, during the warranty period. If a product proves to be defective in \
material or workmanship during 
the warranty period, ViewSonic will, at its sole option, repair or replace the product with a \
like product. 
Replacement product or parts may include remanufactured or refurbished p\
arts or components. 
Limited Three (3) year General Warranty 
Subject to the more limited one (1) year warranty set out below, North and South America: Three (3) years 
warranty for all parts excluding the lamp, three (3) years for labor, and one (1) year for the original lamp from 
the date of the first consumer purchase; Europe except Poland: Three (3) years warranty for all parts excluding 
the lamp, three (3) years for labor, and ninety (90) days for the original lamp from the date of the first consumer 
purchase; Poland: Two (2) years warranty for all parts excluding the lamp, two (2) years for labor, and ninety (90) 
days for the original lamp from the date of the first consumer purchase. 
Limited One (1) year Heavy Usage Warranty:
Under heavy usage settings, where a projector’s use includes more than four (4) hours average daily usage, 
North and South America: One (1) year warranty for all parts excluding the lamp, one (\
1) year for labor, and 
ninety (90) days for the original lamp from the date of the first consumer purchase; Europe: One (1) year 
warranty for all parts excluding the lamp, one (1) year for labor, and ninety (90) days for the original lamp 
from the date of the first consumer purchase. 
Other regions or countries: Please check with your local dealer or local ViewSonic office for the warranty 
information.
Lamp warranty subject to terms and conditions, verification and approval. Applies to manufacturer’s installed 
lamp only.  All accessory lamps purchased separately are warranted for 90 days.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1.  Any product on which the serial number has been defaced, modified or removed.
2.  Damage, deterioration, failure, or malfunction resulting from:
	 a.     Accident, abuse, misuse, neglect, fire, water, lightning, or other acts of nature, improper maintenance, 
unauthorized product modification, or failure to follow instructions supplied with the product.
 
b.
 
Operation outside of product specifications.
  c.     Operation of the product for other than the normal intended use or not under normal conditions.
 d.   Repair or attempted repair by anyone not authorized by ViewSonic.
 
e.   Any damage of the product due to shipment.
 
f.   Removal or installation of the product.
 
g.   Causes external to the product, such as electric power fluctuations or failure.
 
h.   Use of supplies or parts not meeting ViewSonic’s specifications.
 
i.   Normal wear and tear.
 
j.   Any other cause which does not relate to a product defect.
3.
 
Removal, installation, and set-up service charges.

PJD2121
ViewSonic 
						

							
How to get service: 
1.    For information about receiving service under warranty, contact ViewSonic Customer Support (please 
refer to “Customer Support” page). You will need to provide your product’s serial number.
2.    To obtain warranted service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) 
your address, (d) a description of the problem, and (e) the serial number of the product.
3.     Take or ship the product freight prepaid in the original container to an \
authorized ViewSonic service center 
or ViewSonic. 
4.     For additional information or the name of the nearest ViewSonic service center, contact ViewSonic. 
Limitation of implied warranties: 
There are no warranties, express or implied, which extend beyond the des\
cription contained herein including 
the implied warranty of merchantability and fitness for a particular purpose. 
Exclusion of damages: 
ViewSonic’s liability is limited to the cost of repair or replacement of the produ\
ct. ViewSonic shall not be 
liable for: 
1.     Damage to other property caused by any defects in the product, damages based upon inconvenience, 
loss of use of the product, loss of time, loss of profits, loss of business opportunity , loss of goodwill, 
interference with business relationships, or other commercial loss, even\
 if advised of the possibility of 
such damages. 
2.    Any other damages, whether incidental, consequential or otherwise. 
3.    Any claim against the customer by any other party. 
Effect of state law: 
This warranty gives you specific legal rights, and you may also have other rights which vary from state 
to state. Some states do not allow limitations on implied warranties and\
/or do not allow the exclusion of 
incidental or consequential damages, so the above limitations and exclus\
ions may not apply to you. 
Sales outside the U.S.A. and Canada: 
For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact 
ViewSonic or your local ViewSonic dealer. 
The warranty period for this product in mainland China (Hong Kong, Maca\
o and Taiwan Excluded) is subject 
to the terms and conditions of the Maintenance Guarantee Card.
For users in Europe and Russia, full details of warranty provided can be\
 found in www.viewsoniceurope.com 
under Support/Warranty Information.
4.3: Projector Warranty                                                                 \
                          PRJ_LW01 Rev. 1h 06-25-07

PJD2121
ViewSonic 
						

							
Mexico Limited Warranty
VIEWSONIC® PROJECTOR
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and w\
orkmanship, under normal use, during the warranty 
period. If a product proves to be defective in material or workmanship d\
uring the warranty period, ViewSonic will, at its sole 
option, repair or replace the product with a like product. Replacement p\
roduct or parts may include remanufactured or refurbished 
parts or components & accessories.
How long the warranty is effective:
3 years for all parts excluding the lamp, 3 years for labor, 1 year for the original lamp from the date of the first consumer purchase.
Lamp warranty subject to terms and conditions, verification and approval. Applies to manufacturer’s installed lamp only.
All accessory lamps purchased separately are warranted for 90 days.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1.
  Any product on which the serial number has been defaced, modified or removed.
2.
  Damage, deterioration or malfunction resulting from:
 
a.    Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, unauthorized 
attempted repair, or failure to follow instructions supplied with the product.
 
b.
  
Any damage of the product due to shipment.
 
c.
  
Causes external to the product, such as electrical power fluctuations or failure.
 
d.
 
Use of supplies or parts not meeting ViewSonic’s specifications.
 
e.
 
Normal wear and tear.
 
f.
 
Any other cause which does not relate to a product defect.
3.
   
Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the 
product for an extended period of time.
4.
   
Removal, installation, insurance, and set-up service charges.
How to get service:
For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the attached 
Customer Support page). You will need to provide your product’s serial number, so please record the product information in 
the space provided below on your purchase for your future use.  Please r\
etain your receipt of proof of purchase to support your 
warranty claim.
For Your Records
Product Name: _______________________________   Model Number: _______________________________
Document Number: ___________________________
  Serial Number: ________________________________
Purchase Date: _______________________________
  Extended Warranty Purchase? ________________(Y/N)
                 
If so, what date does warranty expire? ______________
1.
    To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (\
d) 
a description of the problem, and (e) the serial number of the product\
.
2.
   
Take or ship the product in the original container packaging to an authorized ViewSonic service center.
3.
 
Round trip transportation costs for in-warranty products will be paid by ViewSonic.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the des\
cription contained herein including the implied warranty 
of merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:
1.     Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, 
loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other 
commercial loss, even if advised of the possibility of such damages.
2.
   
Any other damages, whether incidental, consequential or otherwise.
3.
 
Any claim against the customer by any other party.
4.
 
Repair or attempted repair by anyone not authorized by ViewSonic.

PJD2121
ViewSonic 
						

							
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:
Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,
Col. San Fernando Huixquilucan, Estado de México
Tel: (55) 3605-1099
http://www.viewsonic.com/la/soporte/index.htm
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo:
Distribuciones y Servicios Computacionales SA de CV.
Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140
Tel: 01-66-22-14-9005
E-Mail: [email protected]
Villahermosa:
Compumantenimietnos Garantizados, S.A. de C.V.
AV. GREGORIO MENDEZ #1504
COL, FLORIDA C.P. 86040
Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09
E-Mail: [email protected]
Puebla, Pue. (Matriz):
RENTA Y DATOS, S.A. DE C.V. Domicilio:
29 SUR 721 COL. LA PAZ
72160 PUEBLA, PUE.
Tel: 01(52).222.891.55.77 CON 10 LINEAS
E-Mail: [email protected]
Veracruz, Ver.:
CONEXION Y DESARROLLO, S.A DE C.V.  Av. Americas # 
419
ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919
Tel: 01-22-91-00-31-67
E-Mail: [email protected]
Chihuahua
Soluciones Globales en Computación
C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih.
Tel: 4136954
E-Mail: [email protected]
Cuernavaca 
Compusupport de Cuernavaca SA de CV
Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos
Tel: 01 777 3180579 / 01 777 3124014
E-Mail: [email protected]
Distrito Federal: 
QPLUS, S.A. de C.V.
Av. Coyoacán 931
Col. Del Valle 03100, México, D.F.
Tel: 01(52)55-50-00-27-35
E-Mail : [email protected]
Guadalajara, Jal.:
SERVICRECE, S.A. de C.V.
Av. Niños Héroes # 2281
Col. Arcos Sur, Sector Juárez
44170, Guadalajara, Jalisco
Tel: 01(52)33-36-15-15-43
E-Mail: [email protected]
Guerrero Acapulco
GS Computación (Grupo Sesicomp)
Progreso #6-A, Colo Centro
39300 Acapulco, Guerrero
Tel: 744-48-32627
Monterrey:
Global Product Services
Mar Caribe # 1987, Esquina con Golfo Pérsico
Fracc. Bernardo Reyes, CP 64280
Monterrey N.L. México
Tel: 8129-5103
E-Mail: [email protected]
MERIDA: 
ELECTROSER
Av Reforma No. 403Gx39 y 41
Mérida, Yucatán, México  CP97000
Tel: (52) 999-925-1916
E-Mail: [email protected]
Oaxaca, Oax.:
CENTRO DE DISTRIBUCION Y
SERVICIO, S.A. de C.V.
Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
Tel: 01(52)95-15-15-22-22
Fax: 01(52)95-15-13-67-00 
E-Mail. [email protected]
Tijuana:
STD
Av Ferrocarril Sonora #3780 L-C 
Col 20 de Noviembre
Tijuana, Mexico
FOR USA SUPPORT: 
ViewSonic Corporation 
381 Brea Canyon Road, Walnut, CA. 91789 USA
Tel: 800-688-6688 (English);  866-323-8056 (Spanish);
Fax: 1-800-685-7276
E-Mail: http://www.viewsonic.com
4.3: ViewSonic Mexico Limited Warranty                                                                 \
                               PRJ_LW03 Rev. 1A 06-25-07

PJD2121
ViewSonic