ViewSonic Projector PJ557DC/PJ559DC/PJ560DC User Manual

							
PJ557DC/PJ559DC/PJ560DCViewSonic25

Customer Support
For technical support or product service, see the table below or contact\
 your reseller.
Note : You will need the product serial number.
Country/RegionWeb SiteT=Telephone
F=FaxE-mail
Australia/New Zealandwww.viewsonic.com.auAUS=1800 880 818
NZ=0800 008 [email protected]
Canadawww.viewsonic.comT= 1-866-463-4775 
F= [email protected]
Europe/Middle East/Baltic countries/North Africawww.viewsoniceurope.comContact your reseller
Hong Kongwww.hk.viewsonic.comT= 852 3102 [email protected]
Indiawww.in.viewsonic.comT= 1800 11 [email protected]
Koreawww.kr.viewsonic.comT= 080 265 [email protected]
Latin America (Argentina)www.viewsonic.com/la/T= 0800-666-0098
F= [email protected] 
Latin America (Brazil)www.viewsonic.com/la/T= 0800-891-1829
F= [email protected]
Latin America (Chile)www.viewsonic.com/la/T= 800-440303
F= [email protected]
Latin America (Columbia)www.viewsonic.com/la/T= 01800-9-156588
F= [email protected]
Latin America (Mexico)www.viewsonic.com/la/T= 001-866-823-2004
F= [email protected]
Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEAS
Electroser, Av Reforma No. 403Gx39 y 41, 97000 Merida, Yucatan. Tel: 01.999.925.19.16
Other places please refer to http://www.viewsonic.com/la/soporte/index.htm#Mexico
Latin America (Peru)www.viewsonic.com/la/T= 0800-53311
F= [email protected]
Macauwww.hk.viewsonic.comT= 853 700 [email protected]
Puerto Rico & Virgin Islandswww.viewsonic.com
T= 1-800-688-6688 (English)
T= 1-866-379-1304 (Spanish)
F= 1-909-468-1202
[email protected]
[email protected]
Singapore/Malaysia/Thailandwww.ap.viewsonic.comT= 65 6461 [email protected]
South Africawww.viewsoniceurope.comwww.viewsoniceurope.com/uk/Support/Calldesk.htm
United Kingdomwww.viewsoniceurope.com/uk/www.viewsoniceurope.com/uk/Support/Calldesk.htm
United Stateswww.viewsonic.comT= 1-800-688-6688
F= [email protected] 
						

							
ViewSonic26PJ557DC/PJ559DC/PJ560DC

Limited Warranty
VIEWSONIC® PROJECTOR
What the warranty covers: 
ViewSonic warrants its products to be free from defects in material and w\
orkmanship, under 
normal use, during the warranty period. If a product proves to be defect\
ive in material or 
workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace 
the product with a like product. Replacement product or parts may includ\
e remanufactured or 
refurbished parts or components. 
How long the warranty is effective: 
North and South America: 3 years for all parts excluding the lamp, 3 years for labor, 1 year for 
the original lamp from the date of the first consumer purchase. 
Europe: 3 years for all parts excluding the lamp, 3 years for labor, 1 year for the original lamp 
from the date of the first consumer purchase.
Other regions or countries: Please check with your local dealer or local ViewSonic office for the 
warranty information.
Lamp warranty subject to terms and conditions, verification and approval. Applies to 
manufacturer’s installed lamp only.
All accessory lamps purchased separately are warranted for 90 days.
Who the warranty protects: 
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover: 
1.     Any product on which the serial number has been defaced, modified o r removed. 
2.      Damage, deterioration or malfunction resulting from:
	 a.    Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized 
product modification, or failure to follow instructions supplied with the product.
 b.   Repair or attempted repair by anyone not authorized by ViewSonic.
 c.	 Any damage of the product due to shipment.
 d.    Removal or installation of the product.
 e.     Causes external to the product, such as electric power fluctuations or  failure.
 f.   Use of supplies or parts not meeting ViewSonic’s specifications.
 g. Normal wear and tear. 
 h.   Any other cause which does not relate to a product defect.
3.     Any product exhibiting a condition commonly known as “image burn-in” which results when 
a static image is displayed on the product for an extended period of tim\
e.
4.   Removal, installation, and set-up service charges.
How to get service: 
1.     For information about receiving service under warranty, contact ViewSonic Customer 
Support (please refer to “Customer Support” page). You will need to provide your product’s 
serial number.
2.    
To obtain warranted service, you will be required to provide (a) the or\
iginal dated sales slip, (b) your 
name, (c) your address, (d) a description of the problem, and (e) \
the serial number of the product.
3.     Take or ship the product freight prepaid in the original container to an authorized ViewSonic 
service center or ViewSonic. 
4.     For additional information or the name of the nearest ViewSonic service center, contact 
ViewSonic.  
						

							
PJ557DC/PJ559DC/PJ560DCViewSonic27

Limitation of implied warranties: 
There are no warranties, express or implied, which extend beyond the des\
cription contained 
herein including the implied warranty of merchantability and fitness for a particular purpose. 
Exclusion of damages: 
ViewSonic’s liability is limited to the cost of repair or replacement of the produ\
ct. ViewSonic 
shall not be liable for: 
1.     Damage to other property caused by any defects in the product, damages based upon 
inconvenience, loss of use of the product, loss of time, loss of profits, loss of business 
opportunity, loss of goodwill, interference with business relationships, or other c\
ommercial 
loss, even if advised of the possibility of such damages. 
2.   Any other damages, whether incidental, consequential or otherwise. 
3.   Any claim against the customer by any other party. 
Effect of state law: 
This warranty gives you specific legal rights, and you may also have other rights which vary from 
state to state. Some states do not allow limitations on implied warranti\
es and/or do not allow the 
exclusion of incidental or consequential damages, so the above limitatio\
ns and exclusions may 
not apply to you. 
Sales outside the U.S.A. and Canada: 
For warranty information and service on ViewSonic products sold outside of the U.S.A. and 
Canada, contact ViewSonic or your local ViewSonic dealer. 
The warranty period for this product in mainland China (Hong Kong, Maca\
o and Taiwan 
Excluded) is subject to the terms and conditions of the Maintenance Gua\
rantee Card.
For users in Europe and Russia, full details of warranty provided can be\
 found in www.
viewsoniceurope.com under Support/Warranty Information.
4.3: Projector Warranty                                                                        PRJ_LW01 Rev. 1h 06-25-07 
						

							
ViewSonic28PJ557DC/PJ559DC/PJ560DC

Mexico Limited Warranty
VIEWSONIC® PROJECTOR
What the warranty covers:ViewSonic warrants its products to be free from defects in material and w\
orkmanship, under normal use, during the warranty period. If a product proves to be defective in \
material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a \
like product. Replacement product or parts may include remanufactured or refurbished p\
arts or components & accessories.
How long the warranty is effective:3 years for all parts excluding the lamp, 3 years for labor, 1 year for the original lamp from the date of the first consumer purchase.Lamp warranty subject to terms and conditions, verification and approval. Applies to manufacturer’s installed lamp only.All accessory lamps purchased separately are warranted for 90 days.
Who the warranty protects:This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or remo ved.
2.  Damage, deterioration or malfunction resulting from:
  a.   Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product 
modification, unauthorized attempted repair, or failure to follow instructions supplied with the product.
  b.   Any damage of the product due to shipment.
  c.   Causes external to the product, such as electrical power fluctuations or fa ilure.
  d. Use of supplies or parts not meeting ViewSonic’s specifications.
  e. Normal wear and tear.
  f. Any other cause which does not relate to a product defect.
3.    Any product exhibiting a condition commonly known as “image burn-in”\
 which results when a static 
image is displayed on the product for an extended period of time.
4.    Removal, installation, insurance, and set-up service charges.
How to get service:For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the attached Customer Support page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for\
 your future use.  Please retain your receipt of proof of purchase to support your warranty claim.For Your Records
Product Name: ________________________  Model Number: __________________________
Document Number: ____________________  Serial Number: ___________________________
Purchase Date: ________________________  Extended Warranty Purchase? _______________(Y/N)
            If so, what date does warranty expire? _________
1.    To obtain warranty service, you will be required to provide (a) the ori\
ginal dated sales slip, (b) your 
name, (c) your address, (d) a description of the problem, and (e) \
the serial number of the product.
2.    Take or ship the product in the original container packaging to an author\
ized ViewSonic service center.
3.  Round trip transportation costs for in-warranty products will be paid by\
 ViewSonic.
Limitation of implied warranties:There are no warranties, express or implied, which extend beyond the des\
cription contained herein including the implied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages:ViewSonic’s liability is limited to the cost of repair or replacement of the produ\
ct. ViewSonic shall not be liable for:1.   Damage to other property caused by any defects in the product, damages b\
ased upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity , loss of goodwill, interference with business relationships, or other commercial loss, even\
 if advised of the possibility of such damages.
2.    Any other damages, whether incidental, consequential or otherwise.
3.  Any claim against the customer by any other party.
4.  Repair or attempted repair by anyone not authorized by ViewSonic. 
						

							
PJ557DC/PJ559DC/PJ560DCViewSonic29
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:
Name, address, of manufacturer and importers:México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,Col. San Fernando Huixquilucan, Estado de MéxicoTel: (55) 3605-1099http://www.viewsonic.com/la/soporte/index.htm
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo:Distribuciones y Servicios Computacionales SA de CV.Calle Juarez 284 local 2Col. Bugambilias C.P: 83140Tel: 01-66-22-14-9005E-Mail: [email protected]
Villahermosa:Compumantenimietnos Garantizados, S.A. de C.V.AV. GREGORIO MENDEZ #1504COL, FLORIDA C.P. 86040Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09E-Mail: [email protected]
Puebla, Pue. (Matriz):RENTA Y DATOS, S.A. DE C.V. Domicilio:29 SUR 721 COL. LA PAZ72160 PUEBLA, PUE.Tel: 01(52).222.891.55.77 CON 10 LINEASE-Mail: [email protected]
Veracruz, Ver.:CONEXION Y DESARROLLO, S.A DE C.V.  Av. Americas # 419ENTRE PINZÓN Y ALVARADOFracc. Reforma C.P. 91919Tel: 01-22-91-00-31-67E-Mail: [email protected]
ChihuahuaSoluciones Globales en ComputaciónC. Magisterio # 3321 Col. MagisterialChihuahua, Chih.Tel: 4136954E-Mail: [email protected]
Cuernavaca Compusupport de Cuernavaca SA de CVFrancisco Leyva # 178 Col. Miguel HidalgoC.P. 62040, Cuernavaca MorelosTel: 01 777 3180579 / 01 777 3124014E-Mail: [email protected]
Distrito Federal: QPLUS, S.A. de C.V.Av. Coyoacán 931Col. Del Valle 03100, México, D.F.Tel: 01(52)55-50-00-27-35E-Mail : [email protected]
Guadalajara, Jal.:SERVICRECE, S.A. de C.V.Av. Niños Héroes # 2281Col. Arcos Sur, Sector Juárez44170, Guadalajara, JaliscoTel: 01(52)33-36-15-15-43E-Mail: [email protected]
Guerrero AcapulcoGS Computación (Grupo Sesicomp)Progreso #6-A, Colo Centro39300 Acapulco, GuerreroTel: 744-48-32627
Monterrey:Global Product ServicesMar Caribe # 1987, Esquina con Golfo PérsicoFracc. Bernardo Reyes, CP 64280Monterrey N.L. MéxicoTel: 8129-5103E-Mail: [email protected]
MERIDA: ELECTROSERAv Reforma No. 403Gx39 y 41Mérida, Yucatán, México  CP97000Tel: (52) 999-925-1916E-Mail: [email protected]
Oaxaca, Oax.:CENTRO DE DISTRIBUCION YSERVICIO, S.A. de C.V.Murguía # 708 P.A., Col. Centro, 68000, OaxacaTel: 01(52)95-15-15-22-22Fax: 01(52)95-15-13-67-00 E-Mail. [email protected]
Tijuana:STDAv Ferrocarril Sonora #3780 L-C Col 20 de NoviembreTijuana, Mexico
FOR USA SUPPORT: ViewSonic Corporation 381 Brea Canyon Road, Walnut, CA. 91789 USATel: 800-688-6688 (English);  866-323-8056 (Spanish);Fax: 1-800-685-7276E-Mail: http://www.viewsonic.com
4.3: ViewSonic Mexico Limited Warranty                                         PRJ_LW03 Rev. 1A 06-25-07