ViewSonic Projector Pj400 User Manual

							ViewSonic PJ400 47  Related messages (continued) 
Message Description 
CHECK THE AIR FLOW The internal portion temperature is rising. 
Please turn the power OFF, and allow the unit to cool 
down at least 20 minutes. After having confirmed the 
following items, please turn the power ON again. 
  • Is there blockage of the air passage aperture? 
  • Is the air filter dirty? 
  • Does the peripheral temperature exceed 35°C? 
  • If the same indication is displayed after the treatment, 
please set the HIGH at the FAN SPEED of the item 
SERVICE of the OPTION menu. 
CLEAN THE AIR FILTER 
POWER OFF FIRST,   
THEN CLEAN THE AIR 
FILTER.  
AFTER CLEANING THE 
AIR FILTER,   
RESET THE FILTER 
TIMER A note of precaution when cleaning the air filter. 
Please immediately turn the power OFF, and clean or 
change the air filter by referring to the “Air Filter” 
section of this manual. After you have cleaned or 
changed the air filter, please be sure to reset the filter 
timer. (	39) 
 
NOTE    • A lamp has a finite product life. Lamps are characterized by the fact 
that, after long hours of usage, a lamp will no longer light up, or the lamp will 
break or burst, etc. This projector is equipped with an automatic shut-down 
function, such that the power will automatically be turned off when lamp usage 
time has reached 2000 hours. Please be aware, however, that among lamp types, 
there are major differences in product lifetimes; a lamp may thus fail to light even 
prior to the functioning of the automatic shut-down function of this projector. 
  
						

							ViewSonic PJ400 48 
Regarding the indicator lamps 
Lighting and flashing of the POWER indicator, the LAMP indicator, and the 
TEMP indicator have the meanings as described in the table below. Please respond 
in accordance with the instructions within the table. If the same indication is 
displayed after the treatment, or if an indication other than the following is 
displayed, please contact your dealer or service company. 
POWER 
indicator LAMP 
indicator TEMP 
indicatorDescription 
Lighting 
in 
Orange Turned 
off Turned
off The projector is in a standby state. 
Please refer to the section “Power On/Off”. (	16) 
Blinking 
in Green Turned 
off Turned
off The projector is warming up. 
Please wait. 
Lighting 
in Green Turned 
off Turned
off The projector is in an on state. 
Ordinary operations may be performed. 
Blinking 
in 
Orange Turned 
off Turned
off The projector is cooling down. 
Please wait. 
Blinking 
in Red (discre- 
tionary) (discre-
tionary)The projector is cooling down. A certain error 
has been detected. 
Please wait until the POWER indicator finishes 
blink, and then perform the proper response 
measure using the item descriptions below as 
reference. 
Blinking 
in Red 
or 
Lighting 
in Red Lighting 
in Red Turned
off The lamp does not light, and there is a possibility 
that interior portion has become heated. 
Please turn the power off, and allow the unit to cool 
down at least 20 minutes. After the projector has 
sufficiently cooled down, please make confirmation of 
the following items, and then turn the power on again. 
･Is there blockage of the air passage aperture? 
･Is the air filter dirty? 
･Does the peripheral temperature exceed 35°C? 
If the same indication is displayed after the 
treatment, please change the lamp by referring to 
the section “Lamp”. (	41) 
Blinking 
in Red 
or 
Lighting 
in Red Blinking 
in Red Turned
off The lamp cover has not been properly fixed 
(attached). 
Please turn the power off, and allow the unit to cool 
down at least 45 minutes. After the projector has 
sufficiently cooled down, please make confirmation of 
the attachment state of the lamp cover. After performing 
any needed maintenance, turn the power on again. If the 
same indication is displayed after the treatment, please 
contact your dealer or service company.  
						

							ViewSonic PJ400 49  Regarding the indicator lamps (continued) 
POWER 
indicator LAMP 
indicatorTEMP 
indicatorDescription 
Blinking 
in Red 
or 
Lighting 
in Red Turned
off Blinking
in Red The cooling fan is not operating. 
Please turn the power off, and allow the unit to cool 
down at least 20 minutes. After the projector has 
sufficiently cooled down, please make 
confirmation that no foreign matter has become 
caught in the fan, etc. and then turn the power on 
again. 
If the same indication is displayed after the 
treatment, please contact your dealer or service 
company. 
Blinking 
in 
Red 
or 
Lighting 
in 
Red 
Turned
off
 
Lighting
in 
Red There is a possibility that the interior portion 
has become heated. 
Please turn the power off, and allow the unit to cool 
down at least 20 minutes. After the projector has 
sufficiently cooled down, please make confirmation 
of the following items, and then turn the power on 
again. 
･Is there blockage of the air passage aperture? 
･Is the air filter dirty? 
･Does the peripheral temperature exceed 35°C? 
If the same indication is displayed after the 
treatment, please set the HIGH at the FAN SPEED 
of the item SERVICE of the OPTION menu. 
(	40) 
Lighting 
in 
Green 
Alternative 
blinking in 
Red There is a possibility that the interior portion 
has become overcooled. 
Please use the unit within the usage temperature 
parameters (5°C to 35°C). After the treatment, 
resent the power to ON. 
Lighting 
in 
Green 
Simultaneous 
blinking in 
Red It is time to clean the air filter, or there is no air 
filter. 
Please immediately turn the power OFF, and clean 
or change the air filter by referring to the section 
“Air Filter”. After cleaning or changed the lamp, 
please be sure to reset the filter timer. After the 
treatment, resent the power to ON. 
 
NOTE    • When the interior portion has become overheated, for safety purposes, the 
power source is automatically turned off, and the indicator lamps may also be turned 
off. In such a case, press the “O” (OFF) side of the power switch, and wait at least 45 
minutes. After the projector has sufficiently cooled down, please make confirmation 
of the attachment state of the lamp and lamp cover, and then turn the power on again.  
						

							ViewSonic PJ400 50 
Phenomena that may easily be mistaken for machine 
defects 
WA R N I N G   ► Never use the projector if abnormal operations such as smoke, 
strange odor, excessive sound, damaged casing or elements or cables, penetration 
of liquids or foreign matter, etc. should occur. In such cases, immediately turn off 
the power switch and then disconnect the power plug from the power outlet. After 
making sure that the smoke or odor has stopped, contact your dealer or service 
company. 
 
1. Before requesting repair, please check in accordance with the following chart. 
This operation sometimes resolves your problem.   
If the situation cannot be corrected, 
2. The projector’s microprocessor may need to be reset. Please push the Restart 
switch by using a cocktail stick or similar and the projector will restart. 
 
 
Phenomenon  Cases not involving a machine defect Reference 
Page 
	 
The electrical power cord is not plugged in. 
Correctly connect the power cord. 15 
The power switch is not set to the on position. 
Set the power switch to [ | ] (On). 16 
The main power source has been interrupted 
during operation such as by a power outage 
(blackout), etc. 
Please turn the power off, and allow the unit to 
cool down at least 20 minutes. After the projector 
has sufficiently cooled down, please turn the 
power on again. 16, 17 
Power does not 
come on. 
Either there is no lamp and/or lamp cover, or 
either of these has not been properly fixed. 
Please turn the power off, and allow the unit to 
cool down at least 45 minutes. After the projector 
has sufficiently cooled down, please make 
confirmation of the attachment state of the lamp 
and lamp cover, and then turn the power on 
again. 41, 42 
 
 
  
						

							ViewSonic PJ400 51  Phenomena that may easily be mistaken for machine defects (continued) 
Phenomenon  Cases not involving a machine defect Reference Page 
	 
The lens cover is closed. 
Remove the lens cover. 4, 16 
The signal cables are not correctly connected.
Correctly connect the connection cables. 13, 14 
The brightness is adjusted to an extremely 
low level. 
Adjust the BRIGHT to a higher level using the 
menu function or the remote control. 25, 27 
No pictures are 
displayed. 
The computer cannot detect the projector as 
a plug and play monitor. 
Make sure that the computer’s can detect a plug 
and play monitor using other plug and play 
monitor. 13 
Color settings are not correctly adjusted. 
Perform picture adjustments by changing the 
COLOR TEMP, COLOR, TINT and/or COLOR 
SPACE settings, using the menu functions. 25, 28, 32 Colors have a 
faded-out 
appearance,  
or 
Color tone is 
poor. COLOR SPACE setting is not suitable. 
Change the COLOR SPACE setting to AUTO, 
RGB, SMPTE240, REC709 or REC601.   32 
The brightness and/or contrast are adjusted 
to an extremely low level. 
Adjust the BRIGHT and/or CONTRAST 
settings to a higher level using the menu 
function. 25, 27 
The WHISPER function is working. 
Select the NORMAL to the item WHISPER in 
the SETUP menu. 26, 34 Pictures appear 
dark. 
The lamp is approaching the end of its 
product lifetime. 
Replace the lamp. 41, 42, 44 
Either the focus and/or horizontal phase 
settings are not properly. 
Adjust the focus using the focus ring, and/or H 
PHASE using the menu function. 19, 30 
Pictures appear 
blurry. 
The lens is dirty or misty. 
Clean the lens by referring to the section 
“Caring for the lens”. 45 
 
NOTE    • Although bright spots or dark spots may appear on the screen, this is a 
unique characteristic of liquid crystal displays, and such do not constitute or imply a 
machine defect.  
						

							ViewSonic PJ400 52 
Warranty and after-service   
If a problem occurs with the equipment, first refer to the “Troubleshooting” (	46) 
and run through the suggested checks. If this does not resolve the problem, please 
contact your dealer or the service company. They will tell you what warranty 
condition is applied. 
 
Specifications  
NOTE ･This specifications are subject to change without notice.   
 
Item Specification 
Product name  Liquid crystal projector 
Panel size  1.4 cm (0.55 type) 
Drive system TFT active matrix 
Liquid 
Crystal 
panel 
Pixels  480,000 pixels (800 horizontal x 600 vertical) 
Lens  F=1.65  f=20.4 mm 
Lamp 165W UHB 
Power Supply  AC100-120V/2.7A, AC220-240V/1.5A 
Power Consumption  240W   
Temperature range  5 ~ 35°C (Operating) 
Size 285 (W) x 73 (H) x 202 (D) mm 
  (Not including protruding parts) 
･Please refer to the following figure. 
Weight (mass)  2.2 kg 
Ports RGB input 
RGB ........ D-sub 15pin mini x1 
Communication port: 
CONTROL ..... D-sub 9pin x1 
Video input 
VIDEO .........................RCA x1 
S-VIDEO ................ S-video x1 
Audio input 
AUDIO ...... Stereo mini x1 
Lamp RLC-004 Optional 
parts Air filter and 
others Please consult your dealer or ViewSonic for part information.  
						

							ViewSonic PJ400 53  Specifications (continued) 
 
 
 
 
[unit: mm] 
 
 
  
						

							ViewSonic PJ400 54 
Customer Support 
For technical support or product service, see the table below or contact your 
reseller. 
NOTE: You will need the product serial number. 
 
Land/Region 
 Web site 
 T = Telephone 
F = FAX E-Mail 
 
United States 
 
 
Canada www.viewsonic.com/support
 
 
www.viewsonic.com/supportT: (800) 688-6688 
F: (909) 468-1202 
T: (800) 688-6688 
F: (909) 468-1202 
 [email protected] 
 
 
[email protected]
 
 
United Kingdom  
www.viewsoniceurope.com T: 0800 833 648 
F: (01293) 643910 service.eu@ 
viewsoniceurope.com
  
Europe 
Middle East 
Baltic countries   
North Africa 
  
www.viewsoniceurope.com  
Contact your reseller service.eu@ 
viewsoniceurope.com 
 
Australia  
New Zealand 
  
www.viewsonic.com.au T: +61 2 9906 6277 
F: +61 2 9906 6377  
[email protected] 
Singapore 
Malaysia 
Thailand 
 www.viewsonic.com.sg 
 T: 65 273 4018 
F: 65 273 1566 [email protected] 
 
South Africa  
Other countries 
 www.viewsonic.com 
 T: 886 2 2246 3456 
F: 886 2 8242 3668 [email protected] 
 
 
Hong Kong www.hk.viewsonic.com 
 T: 886 2 2246 3456 
F: 886 2 8242 3668  
[email protected]  
						

							 55 
Limited Warranty 
ViewSonic Projector 
 
What the warranty covers: 
ViewSonic
[ warrants its products to be free from defects in material and 
workmanship during the warranty period. If a product proves to be defective in 
material or workmanship during the warranty period, ViewSonic will at its sole 
option repair or replace the product with a like product. Replacement product or 
parts may include remanufactured or refurbished parts or components. 
How long the warranty is effective: 
North and South America: Three (3) years warranty for all parts excluding the 
lamp, three (3) years for labor, and one (I) year for the original lamp from the date 
of the first consumer purchase. Europe except Poland: Three (3) years warranty for 
all parts excluding the lamp, three (3) years for labor, and ninety (90) days for the 
original lamp from the date of the first consumer purchase. Poland: Two (2) years 
warranty for all parts excluding the lamp, two (2) years for labor, and ninety (90) 
days for the original lamp from the date of the first consumer purchase. Other 
regions or countries: Please check with your local dealer or local ViewSonic office 
for the warranty information. 
Lamp warranty subject to terms and conditions, verification and approval. Applies 
to manufacturers installed lamp only. All accessory lamps purchased separately 
are warranted for 90 days. 
Who the warranty protects: 
This warranty is valid only for the first consumer purchaser. 
What the warranty does not cover: 
1. Any product on which the serial number has been defaced, modified or 
removed. 
2. Damage, deterioration or malfunction resulting from: 
z Accident, misuse, neglect, fire, water, lightning, or other acts of 
nature, unauthorized product modification, or failure to follow 
instructions supplied with the product. 
z Repair or attempted repair by anyone not authorized by 
ViewSonic. 
z Any damage of the product due to shipment. 
z Removal or installation of the product. 
z Causes external to the product, such as electric power 
fluctuations or failure. 
z Use of supplies or parts not meeting ViewSonic’s specifications. 
z Normal wear and tear. 
z Any other cause which does not relate to a product defect.  
						

							 56  3. Removal, installation, and set-up service charges. 
How to get service: 
For information about receiving service under warranty, contact ViewSonic Cus-
tomer Support. You will need to provide your product’s serial number. 
To obtain warranted service, you will be required to provide (a) the original dated 
sales slip, (b) your name, (c) your address, (d) a description of the problem, 
and (e) the serial number of the product. 
Take or ship the product freight prepaid in the original container to an authorized 
ViewSonic service center or ViewSonic. 
For additional information or the name of the nearest ViewSonic service center, 
contact ViewSonic.  
 
Limitation of implied warranties: 
THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND 
BEYOND THE DESCRIPTION CONTAINED HEREIN INCLUDING THE 
IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A 
PARTICULAR PURPOSE. 
 
Exclusion of damages: 
VIEWSONIC’S LIABILITY IS LIMITED TO THE COST OF REPAIR OR 
REPLACEMENT OF THE PRODUCT. VIEWSONIC SHALL NOT BE LIABLE 
FOR: 
DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THE 
PRODUCT, DAMAGES BASED UPON INCONVENIENCE, LOSS OF USE 
OF THE PRODUCT, LOSS OF TIME, LOSS OF PROFITS, LOSS OF BUSI-
NESS OPPORTUNITY, LOSS OF GOODWILL, INTERFERENCE WITH 
BUSINESS RELATIONSHIPS, OR OTHER COMMERCIAL LOSS, EVEN 
IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 
ANY OTHER DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL OR 
OTHERWISE. 
ANY CLAIM AGAINST THE CUSTOMER BY ANY OTHER PARTY. 
 
Effect of state law: 
This warranty gives you specific legal rights, and you may also have other rights 
which vary from state to state. Some states do not allow limitations on implied 
warranties and/or do not allow the exclusion of incidental or consequential 
damages, so the above limitations and exclusions may not apply to you. 
Sales outside the U.S.A. and Canada:  
For warranty information and service on ViewSonic products sold outside of the 
U.S.A. and Canada, contact ViewSonic or your local ViewSonic dealer. 
 
Projector Warranty (V3.1)