ViewSonic Pro8400 Projector User Manual

							ViewSonic  Pro8400 59
Compatibility Modes
Computer: 
Compatibility Resolution H-Sync [KHz] V-Sync [Hz]
VGA 640 x 480 24.69 50
31.5 60
37.9 72
37.5 75
43.3 85
SVGA 800 x 600 30.99 50
35.2 56
37.9 60
48.1 72
46.9 75
53.7 85
XGA 1024 x 768 39.63 50
48.4 60
56.5 70
60 75
SXGA 1280 x 1024 64 60
80 75
UXGA 1600 x 1200 47.7 60
Mac 13 640 x 480 35 67
Mac 16 832 x 624 49.72 75
Mac 19 1024 x 768 60.24 75
1080i30 1920 x 1080 33.75 60
1080i25 1920 x 1080 28.13 50
480p 720 x 480 31.47 59.94
576p 720 x 576 31.25 50
720p60 1280 x 720 45 60
720p50 1280 x 720 37.5 50
1080p60 1920 x 1080 67.5 60
1080p50 1920 x 1080 56.25 50 
						

							ViewSonic  Pro8400 60
Video:  
Compatibility Resolution H-Sync [KHz] V-Sync [Hz]
1080p 1920 x 1080 67.5 60
1080p 1920 x 1080 56.3 50
1080i 1920 x 1080 33.8 60
1080i 1920 x 1080 28.1 50
720p 1280 x 720 45 60
720p 1280 x 720 37.5 50
576p 720 x 576 31.3 50
576i 720 x 576 15.6 50
480p 720 x 480 31.5 60
480i 720 x 480 15.8 60 
						

							ViewSonic  Pro8400 61
Troubleshooting
Refer to the symptoms and measures listed below before sending the projector for 
repairs. If the problem persists, contact your local reseller or service center. Please 
refer to LED Indicator Messages as well.
Start-up problems
If no lights turn on:
Be sure that the power cord is securely connected to the projector and the other endis plugged into an outlet with power.
Press the power button again.
Unplug the power cord and wait for a short while, then plug it in and press the powerbutton again.
Image problems
If the searching source is displayed:
Press SOURCE on the projector to select an active input source.
Be sure the external source is turned on and connected.
For a computer connection, ensure your notebook computer’s external video port isturned on. Refer to the computer manual.
If the image is out of focus:
Be sure the lens cover is removed.
While displaying the on-screen menu, adjust the focus ring. (The image size shouldnot change; if it does, you are adjusting the zoom, not the focus.)
Check the projection lens to see if it needs cleaning.
If the image is flickering or unstable for a computer connection:
Press MENU on the projector or Menu on the remote control, go to Video/Audio
and adjust Frequency or Tracking.
Remote control problemsIf the remote control does not operate:
Be sure nothing is blocking the remote control receiver on the front of the
projector. Use the remote control within the effective range.
Aim the remote control at the screen or at the front or back of the projector.
Move the remote control so it is more directly in front of or behind the projector andnot as far to the side. 
						

							ViewSonic  Pro8400 62
RS-232 Command and Configuration
POWER ON / POWER OFF
 POWER ON BE,EF,10,05,00,C6,FF,11,11,01,00,01,00
 POWER OFF BE,EF,02,06,00,6D,D2,34,00,00,00,00,00
SOURCE SELECT
Computer 1 BE,EF,02,06,00,BC,D3,35,00,00,00,00,00
Computer 2 BE,EF,02,06,00,8F,D3,36,00,00,00,00,00
COMPONENT BE,EF,02,06,00,5E,D2,37,00,00,00,00,00
COMPOSITE BE,EF,02,06,00,A1,D2,38,00,00,00,00,00
S-VIDEO BE,EF,02,06,00,70,D3,39,00,00,00,00,00
HDMI 1 BE,EF,02,06,00,43,D3,3A,00,00,00,00,0
HDMI 2 BE,EF,02,06,00,92,D2,3B,00,00,00,00,00
QUICK KEY
MENU BE,EF,02,06,00,C8,D7,01,00,00,00,00,00
UP BE,EF,02,06,00,FB,D7,02,00,00,00,00,0
DOWN BE,EF,02,06,00,2A,D6,03,00,00,00,00,00
LEFT BE,EF,02,06,00,9D,D7,04,00,00,00,00,00
RIGHT BE,EF,02,06,00,4C,D6,05,00,00,00,00,00
ENTER BE,EF,02,06,00,E6,D6,0F,00,00,00,00,00
RESYNC BE,EF,02,06,00,F2,D5,1B,00,00,00,00,00
ASPECT BE,EF,02,06,00,C7,D2,3E,00,00,00,00,00
MUTE BE,EF,02,06,00,16,D3,3F,00,00,00,00,0
FREEZE BE,EF,02,06,00,D9,D8,40,00,00,00,00,00
BLANK BE,EF,02,06,00,08,D9,41,00,00,00,00,00
SOURCE BE,EF,02,06,00,7F,D6,06,00,00,00,00,00
OTHER FUNCTION
DCR ON BE,EF,02,06,00,EA,D8,43,00,00,00,00,00
DCR OFF BE,EF,02,06,00,5D,D9,44,00,00,00,00,00
ECO ON BE,EF,02,06,00,8C,D8,45,00,00,00,00,0
ECO OFF BE,EF,02,06,00,BF,D8,46,00,00,00,00,00
VOLUME INC BE,EF,02,06,00,6E,D9,47,00,00,00,00,00
VOLUME DEC BE,EF,02,06,00,91,D9,48,00,00,00,00,00
KEYSTONE INC BE,EF,02,06,00,40,D8,49,00,00,00,00,00
KEYSTONE DEC BE,EF,02,06,00,73,D8,4A,00,00,00,00,00
FACTORY RESET BE,EF,02,06,00,A2,D9,4B,00,00,00,00,00
LAMP HOURS RESET BE,EF,02,06,00,15,D8,4C,00,00,00,00,00
FILTER HOURS RESET BE,EF,02,06,00,C4,D9,4D,00,00,00,00,00
Projector status BE,EF,02,06,00,F7,D9,4E,00,00,00,00,00 
						

							ViewSonic  Pro8400 63
                 
 D-Sub 9 pin
11 CD
2RXD
3TXD
4DTR
5GND
6DSR
7RTS
8CTS
9RI           Wire List
C1 COLOR C2
1Black 1
2Brown 2
3Red 3
4 Orange 4
5 Yellow 5
6Green 6
7Blue 7
8 Purple 8
9White 9
SHELL DW SHELL 
						

							ViewSonic  Pro8400 64
IR Control Code
System Code: 83F4
Format : NEC
 
HDMI1 HDMI2 Compo
PC Video
Swap
Default
08 87
6D
6E6F
67
8D 82
83
8C
81
85
84
05 0A 0162
0409
0B
03
6306
8F8E 
						

							
65
ViewSonic   Pro8400
Customer Support
For technical support or product service, see the table below or contact your reseller .
Note : You will need the product serial number.
Country/Region Website T = Telephone
F = FAXEmail
Australia/New Zealand www.viewsonic.com.au AUS= 1800 880 818
NZ= 0800 008 [email protected]
Canada www.viewsonic.com T (Toll-Free)= 1-866-463-4775
T (Toll)= 1-424-233-2533
F= [email protected]
Europe www.viewsoniceurope.com www.viewsoniceurope.com/uk/Support/Calldesk.htm
Hong Kong www.hk.viewsonic.com T= 852 3102 [email protected]
India www.in.viewsonic.com T= 1800 11 [email protected]
Ireland (Eire) www.viewsoniceurope.com/uk/ www.viewsoniceurope.com/uk/
support/call-desk/[email protected]
Korea www.kr.viewsonic.com T= 080 333 [email protected]
Latin America
(Argentina) www.viewsonic.com/la/
T= [email protected]
Latin America (Chile) www.viewsonic.com/la/ T= [email protected]
Latin America
(Columbia) www.viewsonic.com/la/
T= [email protected]
Latin America (Mexico) www.viewsonic.com/la/ T= [email protected]
Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEAS
Electroser, Av Reforma No. 403Gx39 y 41, 97000 Mérida, Yucatán. Tel: 01.999.925.19.16
Other places please refer to http://www.viewsonic.com/la/soporte/index.htm#Mexico
Latin America (Peru) www.viewsonic.com/la/ T= [email protected]
Macau www.hk.viewsonic.com T= 853 2870 [email protected]
Middle East ap.viewsonic.com/me/ Contact your [email protected]
Puerto Rico & Virgin Islands www.viewsonic.com T= 1-800-688-6688 (English)
T= 1-866-379-1304 (Spanish)
F= [email protected]
[email protected]
Singapore/Malaysia/Thailand www.ap.viewsonic.com T= 65 6461 [email protected]
South Africa ap.viewsonic.com/za/ Contact your [email protected]
United Kingdom www.viewsoniceurope.com/uk/ www.viewsoniceurope.com/uk/
support/call-desk/[email protected]
United States www.viewsonic.com T (Toll-Free)= 1-800-688-6688
T (Toll)= 1-424-233-2530
F= [email protected] 
						

							
66
ViewSonic   Pro8400
Limited Warranty
VIEWSONIC® PROJECTOR
What the warranty covers: 
ViewSonic warrants its products to be free from defects in material and workmanship, under normal 
use, during the warranty period. If a product proves to be defective in material or workmanship during 
the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. 
Replacement product or parts may include remanufactured or refurbished parts or components. 
Limited Three (3) year General Warranty 
Subject to the more limited one (1) year warranty set out below, North and South America: Three (3) years 
warranty for all parts excluding the lamp, three (3) years for labor, and one (1) year for the original lamp 
from the date of the first consumer purchase; Europe except Poland: Three (3) years warranty for all parts 
excluding the lamp, three (3) years for labor, and ninety (90) days for the original lamp from the date of 
the first consumer purchase; Poland: Two (2) years warranty for all parts excluding the lamp, two (2) years 
for labor, and ninety (90) days for the original lamp from the date of the first consumer purchase. 
Limited One (1) year Heavy Usage Warranty:
Under heavy usage settings, where a projector’s use includes more than four (4) hours average daily 
usage, North and South America: One (1) year warranty for all parts excluding the lamp, one (1) year for 
labor, and ninety (90) days for the original lamp from the date of the first consumer purchase; Europe: 
One (1) year warranty for all parts excluding the lamp, one (1) year for labor , and ninety (90) days for 
the original lamp from the date of the first consumer purchase. 
Other regions or countries: Please check with your local dealer or local  ViewSonic office for the 
warranty information.
Lamp warranty subject to terms and conditions, verification and approval.  Applies to manufacturer’s 
installed lamp only.  All accessory lamps purchased separately are warranted for 90 days.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1.
  Any product on which the serial number has been defaced, modified or removed.
2.
  Damage, deterioration, failure, or malfunction resulting from:
 
a.     Accident, abuse, misuse, neglect, fire, water, lightning, or other acts of nature, improper 
maintenance, unauthorized product modification, or failure to follow instructions supplied 
with the product.
 
b.   Operation outside of product specifications.
 c.     Operation of the product for other than the normal intended use or not under normal conditions. d.   Repair or attempted repair by anyone not authorized by ViewSonic.
 
e.   Any damage of the product due to shipment.
 
f.   Removal or installation of the product.
 
g.   Causes external to the product, such as electric power fluctuations or failure. 
						

							
67
ViewSonic   Pro8400
 h.   Use of supplies or parts not meeting ViewSonic’s specifications.
 
i.   Normal wear and tear.
 
j.   Any other cause which does not relate to a product defect.
3.
  Removal, installation, and set-up service charges.
How to get service: 
1. 
    For information about receiving service under warranty, contact ViewSonic Customer Support 
(please refer to “Customer Support” page). You will need to provide your product’s serial number.
2. 
 
 To obtain warranted service, you will be required to provide (a) the original dated sales slip, (b) your name, 
(c) your address, (d) a description of the problem, and (e) the serial number of the product.
3.     Take or ship the product freight prepaid in the original container to an authorized ViewSonic service 
center or ViewSonic. 
4. 
    For additional information or the name of the nearest ViewSonic service center, contact ViewSonic. 
Limitation of implied warranties: 
There are no warranties, express or implied, which extend beyond the description contained herein 
including the implied warranty of merchantability and fitness for a particular purpose. 
Exclusion of damages: 
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not 
be liable for: 
1. 
    Damage to other property caused by any defects in the product, damages based upon inconvenience, 
loss of use of the product, loss of time, loss of profits, loss of business opportunity , loss of goodwill, 
interference with business relationships, or other commercial loss, even if advised of the possibility 
of such damages. 
2. 
  Any other damages, whether incidental, consequential or otherwise. 
3. 
  Any claim against the customer by any other party. 
Effect of state law: 
This warranty gives you specific legal rights, and you may also have other rights which vary from state 
to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of 
incidental or consequential damages, so the above limitations and exclusions may not apply to you. 
Sales outside the U.S.A. and Canada: 
For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, 
contact ViewSonic or your local ViewSonic dealer. 
The warranty period for this product in mainland China (Hong Kong, Macao and  Taiwan Excluded) is 
subject to the terms and conditions of the Maintenance Guarantee Card.
For users in Europe and Russia, full details of warranty provided can be found in www.viewsoniceurope.
com under Support/Warranty Information.
4.3: Projector Warranty                                                                PRJ_LW01 Rev. 1h 06-25-07 
						

							
68
ViewSonic   Pro8400
Mexico Limited Warranty
VIEWSONIC® PROJECTOR
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the 
warranty period. If a product proves to be defective in material or workmanship during the warranty period,  ViewSonic 
will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include 
remanufactured or refurbished parts or components & accessories.
How long the warranty is effective:
3 years for all parts excluding the lamp, 3 years for labor, 1 year for the original lamp from the date of the first consumer purchase.
Lamp warranty subject to terms and conditions, verification and approval. Applies to manufacturer’s installed lamp only.
All accessory lamps purchased separately are warranted for 90 days.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1.
  Any product on which the serial number has been defaced, modified or removed.
2.
  Damage, deterioration or malfunction resulting from:
 
a.     Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, 
unauthorized attempted repair, or failure to follow instructions supplied with the product.
 
b.     Any damage of the product due to shipment.
 
c.     Causes external to the product, such as electrical power fluctuations or failure.
 
d.   Use of supplies or parts not meeting ViewSonic’s specifications.
 
e.   Normal wear and tear.
 
f.   Any other cause which does not relate to a product defect.
3.
    Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is 
displayed on the product for an extended period of time.
4.
    Removal, installation, insurance, and set-up service charges.
How to get service:
For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the 
attached Customer Support page). You will need to provide your product’s serial number, so please record the product 
information in the space provided below on your purchase for your future use.  Please retain your receipt of proof of 
purchase to support your warranty claim.
For Your Records
Product Name: ________________________
  Model Number: __________________________
Document Number: ____________________
  Serial Number: ___________________________
Purchase Date: ________________________
  Extended Warranty Purchase? _______________(Y/N)
        
If so, what date does warranty expire? _________
1.
    To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) 
your address, (d) a description of the problem, and (e) the serial number of the product.
2.
    Take or ship the product in the original container packaging to an authorized ViewSonic service center.
3.
  Round trip transportation costs for in-warranty products will be paid by ViewSonic.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the 
implied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:1.     Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of 
the product, loss of time, loss of profits, loss of business opportunity , loss of goodwill, interference with business 
relationships, or other commercial loss, even if advised of the possibility of such damages.
2.
    Any other damages, whether incidental, consequential or otherwise.
3.
  Any claim against the customer by any other party.
4.
  Repair or attempted repair by anyone not authorized by ViewSonic.