ViewSonic Pjd7583w Projector User Manual
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87
Limited Warranty
VIEWSONIC® PROJECTOR
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal
use, during the warranty period. If a product proves to be defective in material or workmanship during
the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product.
Replacement product or parts may include remanufactured or refurbished parts or components.
Limited Three (3) year General Warranty
Subject to the more limited one (1) year warranty set out below, North and South America: Three (3) years
warranty for all parts excluding the lamp, three (3) years for labor, and one (1) year for the original lamp from
the date of the first consumer purchase; Europe except Poland: Three (3) years warranty for all parts excluding
the lamp, three (3) years for labor, and ninety (90) days for the original lamp from the date of the first consumer
purchase; Poland: Two (2) years warranty for all parts excluding the lamp, two (2) years for labor, and ninety (90)
days for the original lamp from the date of the first consumer purchase.
Limited One (1) year Heavy Usage Warranty:
Under heavy usage settings, where a projector’s use includes more than fourteen (14) hours average daily
usage, North and South America: One (1) year warranty for all parts excluding the lamp, one (1) year for
labor, and ninety (90) days for the original lamp from the date of the first consumer purchase; Europe: One
(1) year warranty for all parts excluding the lamp, one (1) year for labor, and ninety (90) days for the original
lamp from the date of the first consumer purchase.
Other regions or countries: Please check with your local dealer or local ViewSonic office for the warranty
information.
Lamp warranty subject to terms and conditions, verification and approval. Applies to manufacturer’s installed
lamp only. All accessory lamps purchased separately are warranted for 90 days.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1.
Any product on which the serial number has been defaced, modified or removed.
2.
Damage, deterioration, failure, or malfunction resulting from:
a.
Accident, abuse, misuse, neglect, fire, water, lightning, or other acts of nature, improper
maintenance, unauthorized product modification, or failure to follow instructions supplied with
the product.
b. Operation outside of product specifications.
c. Operation of the product for other than the normal intended use or not under normal conditions. d. Repair or attempted repair by anyone not authorized by ViewSonic.
e. Any damage of the product due to shipment.
f. Removal or installation of the product.
g. Causes external to the product, such as electric power fluctuations or failure.
h. Use of supplies or parts not meeting ViewSonic’s specifications.
i. Normal wear and tear.
j. Any other cause which does not relate to a product defect.
3. Removal, installation, and set-up service charges.
88How to get service:
1.
For information about receiving service under warranty, contact ViewSonic Customer Support
(please refer to “Customer Support” page). You will need to provide your product’s serial number.
2.
To obtain warranted service, you will be required to provide (a) the original dated sales slip, (b) your name,
(c) your address, (d) a description of the problem, and (e) the serial number of the product.
3.
Take or ship the product freight prepaid in the original container to an authorized ViewSonic service
center or ViewSonic.
4.
For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein
including the implied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not
be liable for:
1.
Damage to other property caused by any defects in the product, damages based upon inconvenience,
loss of use of the product, loss of time, loss of profits, loss of business opportunity , loss of goodwill,
interference with business relationships, or other commercial loss, even if advised of the possibility
of such damages.
2.
Any other damages, whether incidental, consequential or otherwise.
3.
Any claim against the customer by any other party.
Effect of state law:
This warranty gives you specific legal rights, and you may also have other rights which vary from state
to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of
incidental or consequential damages, so the above limitations and exclusions may not apply to you.
Sales outside the U.S.A. and Canada:
For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada,
contact ViewSonic or your local ViewSonic dealer.
The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is
subject to the terms and conditions of the Maintenance Guarantee Card.
For users in Europe and Russia, full details of warranty provided can be found in www.viewsoniceurope.
com under Support/Warranty Information.
4.3: Projector Warranty PRJ_LW01 Rev. 1h 06-25-07
89
Mexico Limited Warranty
VIEWSONIC® PROJECTOR
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the
warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic
will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include
remanufactured or refurbished parts or components & accessories.
How long the warranty is effective:
3 years for all parts excluding the lamp, 3 years for labor, 1 year for the original lamp from the date of the first consumer purchase.
Lamp warranty subject to terms and conditions, verification and approval. Applies to manufacturer’s installed lamp only.
All accessory lamps purchased separately are warranted for 90 days.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1.
Any product on which the serial number has been defaced, modified or removed.
2.
Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification,
unauthorized attempted repair, or failure to follow instructions supplied with the product.
b. Any damage of the product due to shipment.
c. Causes external to the product, such as electrical power fluctuations or failure.
d. Use of supplies or parts not meeting ViewSonic’s specifications.
e. Normal wear and tear.
f. Any other cause which does not relate to a product defect.
3.
Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is
displayed on the product for an extended period of time.
4.
Removal, installation, insurance, and set-up service charges.
How to get service:
For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the
attached Customer Support page). You will need to provide your product’s serial number, so please record the product
information in the space provided below on your purchase for your future use. Please retain your receipt of proof of
purchase to support your warranty claim.
For Your Records
Product Name: ________________________
Model Number: __________________________
Document Number: ____________________
Serial Number: ___________________________
Purchase Date: ________________________
Extended Warranty Purchase? _______________(Y/N)
If so, what date does warranty expire? _________
1.
To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c)
your address, (d) a description of the problem, and (e) the serial number of the product.
2.
Take or ship the product in the original container packaging to an authorized ViewSonic service center.
3.
Round trip transportation costs for in-warranty products will be paid by ViewSonic.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the
implied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of
the product, loss of time, loss of profits, loss of business opportunity , loss of goodwill, interference with business
relationships, or other commercial loss, even if advised of the possibility of such damages.
2.
Any other damages, whether incidental, consequential or otherwise.
3.
Any claim against the customer by any other party.
4.
Repair or attempted repair by anyone not authorized by ViewSonic.
90 Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004Hermosillo:Distribuciones y Servicios Computacionales SA de CV.Calle Juarez 284 local 2 Col. Bugambilias C.P: 83140 Tel: 01-66-22-14-9005 E-Mail: [email protected]: Compumantenimietnos Garantizados, S.A. de C.V. AV. GREGORIO MENDEZ #1504 COL, FLORIDA C.P. 86040 Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09 E-Mail: [email protected] Puebla, Pue. (Matriz): RENTA Y DATOS, S.A. DE C.V. Domicilio: 29 SUR 721 COL. LA PAZ 72160 PUEBLA, PUE. Tel: 01(52).222.891.55.77 CON 10 LINEAS E-Mail: [email protected] Veracruz, Ver.: CONEXION Y DESARROLLO, S.A DE C.V. Av. Americas # 419 ENTRE PINZÓN Y ALVARADO Fracc. Reforma C.P. 91919 Tel: 01-22-91-00-31-67 E-Mail: [email protected] Chihuahua Soluciones Globales en Computación C. Magisterio # 3321 Col. Magisterial Chihuahua, Chih. Tel: 4136954 E-Mail: [email protected] Cuernavaca Compusupport de Cuernavaca SA de CV Francisco Leyva # 178 Col. Miguel Hidalgo C.P. 62040, Cuernavaca Morelos Tel: 01 777 3180579 / 01 777 3124014 E-Mail: [email protected] Distrito Federal: QPLUS, S.A. de C.V. Av. Coyoacán 931 Col. Del Valle 03100, México, D.F. Tel: 01(52)55-50-00-27-35 E-Mail : [email protected] Guadalajara, Jal.: SERVICRECE, S.A. de C.V. Av. Niños Héroes # 2281 Col. Arcos Sur, Sector Juárez 44170, Guadalajara, Jalisco Tel: 01(52)33-36-15-15-43 E-Mail: [email protected] Guerrero Acapulco GS Computación (Grupo Sesicomp) Progreso #6-A, Colo Centro 39300 Acapulco, Guerrero Tel: 744-48-32627 Monterrey: Global Product Services Mar Caribe # 1987, Esquina con Golfo Pérsico Fracc. Bernardo Reyes, CP 64280 Monterrey N.L. México Tel: 8129-5103 E-Mail: [email protected] MERIDA: ELECTROSER Av Reforma No. 403Gx39 y 41 Mérida, Yucatán, México CP97000 Tel: (52) 999-925-1916 E-Mail: [email protected] Oaxaca, Oax.: CENTRO DE DISTRIBUCION Y SERVICIO, S.A. de C.V. Murguía # 708 P.A., Col. Centro, 68000, Oaxaca Tel: 01(52)95-15-15-22-22 Fax: 01(52)95-15-13-67-00 E-Mail. [email protected] Tijuana: STD Av Ferrocarril Sonora #3780 L-C Col 20 de Noviembre Tijuana, Mexico FOR USA SUPPORT: ViewSonic Corporation 381 Brea Canyon Road, Walnut, CA. 91789 USA Tel: 800-688-6688 (English); 866-323-8056 (Spanish);Fax: 1-800-685-7276 E-Mail: http://www.viewsonic.com 4.3: ViewSonic Mexico Limited Warranty PRJ_LW03 Rev. 1A 06-25-07