ViewSonic Pj862 Projector User Manual

							
47
ViewSonic      PJ862

Maintenance
WARNING    ►Before caring, make sure the power switch is off and the 
power cable is not plugged in, and then allow the projector to cool suffi ciently. 
The care in a high temperature state of the projector could cause a burn and/or 
malfunction to the projector.
►Never try to care for the inside of the projector personally. Doing is so 
dangerous. 
►Avoid wetting the projector or inserting liquids in the projector. It could result 
in a fire, an electric shock, and/or malfunction to the projector. 
• Don’t put a container containing water, cleaner or chemicals near the 
projector. 
• Don’t use aerosols or sprays.
CAUTION  ►Please take right care of the projector according to the 
following. Incorrect care could cause not only an injury but adverse infl uence 
such as discoloration, peeling paint, etc. 
►Do not use cleaner or chemicals other than those listed below. 
►Do not polish or wipe with hard objects.
Inside of the projector
In order to ensure the safe use of your projector, please have it cleaned and 
inspected by your dealer about once every 2 years.
Caring for the lens
If the lens is flawed, soiled or fogged, it could cause deterioration of display 
quality. Please take care of the lens, being cautious of the handling.
1. Turn the projector off, and unplug the power cord. Allow the projector to cool 
sufficiently.
2. After making sure that the projector is cool adequately, lightly wipe the lens 
with a commercially available lens-cleaning wipe. Do not touch the lens 
directly with your hand.
Caring for the cabinet and remote control
Incorrect care could have adverse influence such as discoloration, peeling paint, 
etc.
1. Turn the projector off, and unplug the power cord. Allow the projector to cool 
sufficiently.
2. After making sure that the projector is cool adequately, lightly wipe with gauze 
or a soft cloth. 
If soiling is severe, dip soft cloth in water or a neutral cleaner dilute in water , 
and wipe lightly after wringing well. Then, wipe lightly with a soft, dry cloth.
Other care  
						

							
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ViewSonic      PJ862

Troubleshooting
Troubleshooting
Related messages
When the unit's power is on, messages such as those shown below may be 
displayed. When any such message is displayed on the screen, please respond 
as described below. If the same message is displayed after the treatment, or if a 
message other than the following appears, please contact your dealer or service 
company.
Although these messages will be automatically disappeared around several 
minutes, it will be reappeared every time the power is turned on.
MessageDescription
To maximize 
performance, lamp 
replacements is 
recommended.
After the lamp running reaches 2000 hours, the 
warning message is displayed, but it won't shut the 
unit off. 
The message displays for 30 seconds when the PJ is turned 
on. If we push any button while displaying the message, the 
message disappear.
(39).
NO INPUT IS DETECTEDON ***
There is no input signal. 
Please confirm the signal input connection, and the status 
of the signal source.
SYNC IS OUT OF RANGEON ***  fH  *****kHz  fV  *****Hz
The horizontal or vertical wavelength of the inputted 
signal is outside of the response parameters of this unit.
Please confirm the specs for this unit or the signal source 
specs. 
						

							
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ViewSonic      PJ862

Troubleshooting
Related messages (continued)
MessageDescription
CHECK THE AIR FLOW
The internal portion temperature is rising. 
Please turn the power OFF, and allow the unit to cool down 
at least 20 minutes. After having confirmed the following 
items, please turn the power ON again. 
 • Is there blockage of the air passage aperture? 
 • Is the air filter dirty? 
 • Does the peripheral temperature exceed 35°C?
If the same indication is displayed after the treatment, 
please set the HIGH at the FAN SPEED of the item 
SERVICE of the OPTION menu.
CLEAN THE AIR FILTER
POWER OFF FIRST,
THEN CLEAN THE AIR  FILTER.
AFTER CLEANING THE AIR  FILTER,
RESET THE FILTER TIMER.A note of precaution when cleaning the air filter. 
Please immediately turn the power OFF, and clean or 
change the air filter by referring to the “Air Filter” section of 
this manual. After you have cleaned or changed the air filter, 
please be sure to reset the filter timer
(39). 
						

							
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ViewSonic      PJ862

Troubleshooting
Regarding the indicator lamps
Lighting and flashing of the POWER indicator, the LAMP indicator, and the TEMP 
indicator have the meanings as described in the table below. Please respond 
in accordance with the instructions within the table. If the same indication is 
displayed after the treatment, or if an indication other than the following is 
displayed, please contact your dealer or service company.
POWER 
indicator LAMP indicatorTEMP indicatorDescription
Lighting
In Orange
Turned
offTurnedoff
The projector is in a standby state.
Please refer to the section “Power On/Off”.
Blinking
In Green
Turned
offTurnedoff
The projector is warming up.
Please wait.
Lighting
In Green
Turned
offTurnedoff
The projector is in an on state.
Ordinary operations may be performed.
Blinking
In Orange
Turned
offTurnedoff
The projector is cooling down.
Please wait.
Blinking
In Red
(discre-
tionary)
(discre-
tionary)
The projector is cooling down. A certain error 
has been detected.
Please wait until the POWER indicator finishes blink, 
and then perform the proper response measure using 
the item descriptions below as reference.
Blinking
In Red
or
Lighting
In Red
Lighting
In Red
Turned
off
The lamp does not light, and there is a 
possibility that interior portion has become 
heated.
Please turn the power off, and allow the unit to cool 
down at least 20 minutes. After the projector has 
sufficiently cooled down, please make confirmation of 
the following items, and then turn the power on again.
• Is there blockage of the air passage aperture?
• Is the air filter dirty?
• Does the peripheral temperature exceed 35°C?
If the same indication is displayed after the treatment, 
please change the lamp by referring to the section 
“Lamp”.
Blinking
In Red
or
Lighting
In Red
Blinking
In Red
Turned
off
The lamp cover has not been properly fixed 
(attached).
Please turn the power off, and allow the unit to cool 
down at least 45 minutes. After the projector has 
sufficiently cooled down, please make confirmation 
of the attachment state of the lamp cover. After 
performing any needed maintenance, turn the power 
on again. If the same indication is displayed after 
the treatment, please contact your dealer or service 
company. 
						

							
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ViewSonic      PJ862

Troubleshooting
Regarding the indicator lamps (continued)
POWER 
indicator LAMP indicatorTEMP indicatorDescription
Blinking
In Red
or
Lighting
In Red
Turned
off
Blinking
In Red
The cooling fan is not operating.
Please turn the power off, and allow the unit to cool 
down at least 20 minutes. After the projector has 
sufficiently cooled down, please make confirmation 
that no foreign matter has become caught in the fan, 
etc., and then turn the power on again.
If the same indication is displayed after the treatment, 
please contact your dealer or service company.
Blinking
In Red
or
Lighting
In Red
Turned
off
Lighting
In Red
There is a possibility that the interior portion 
has become heated.
Please turn the power off, and allow the unit to cool 
down at least 20 minutes. After the projector has 
sufficiently cooled down, please make confirmation of 
the following items, and then turn the power on again.
• Is there blockage of the air passage aperture?
• Is the air filter dirty?
• Does the peripheral temperature exceed 35°C?
If the same indication is displayed after the treatment, 
please set the HIGH at the FAN SPEED of the item 
SERVICE of the OPTION menu.
Lighting
In Green
Alternative
blinking in Red
There is a possibility that the interior portion 
has become overcooled.
Please use the unit within the usage temperature 
parameters (5°C to 35°C). After the treatment, resent 
the power to ON.
Lighting
In Green
Simultaneous
blinking in Red
It is time to clean the air filter.
Please immediately turn the power OFF, and clean 
or change the air filter by referring to the section “Air 
Filter”. After cleaning or changed  the air filter
, please 
be sure to reset the filter timer. After the treatment, 
resent the power to ON.
NOTE  • When the interior portion has become overheated, for safety 
purposes, the power source is automatically turned off, and the indicator lamps 
may also be turned off. In such a case, press the “
” (OFF) side of the power 
switch, and wait at least 45 minutes. After the projector has sufficiently cooled 
down, please make confirmation of the attachment state of the lamp and lamp  cover, and then turn the power on again. 
						

							
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ViewSonic      PJ862

Troubleshooting
Phenomena that may easily be mistaken for machine defects
WARNING  ►Never use the projector if abnormal operations such as 
smoke, strange odor, excessive sound, damaged casing or elements or cables, 
penetration of liquids or foreign matter, etc. should occur. In such cases, 
immediately turn off the power switch and then disconnect the power plug from 
the power outlet. After making sure that the smoke or odor has stopped, contact 
your dealer or service company.
1. Before requesting repair, please check in accordance with the following chart.  
This operation sometimes resolves your problem.
If the situation cannot be corrected, 
2. The projector’s microprocessor may need to be reset. Please push the 
Restart switch by using a cocktail stick or similar and the projector will restart.
3. Some setting may be wrong. Please use the FACTORY RESET function of 
SERVICE menu in the OPTION menu
 (39) to reset all settings to factory 
default.
Then, if the problem is not removed after maintenance, please contact your dealer 
or service company.
PhenomenonCases not involving a machine defectReference
page
Power does not 
come on.
The electrical power cord is not plugged in.
Correctly connect the power cord.13
The power switch is not set to the on position.
Set the power switch to [ | ] (On).16
The main power source has been interrupted during 
operation such as by a power outage (blackout), etc.
Please turn the power off, and allow the unit to cool down at 
least 20 minutes. After the projector has sufficiently cooled 
down, please turn the power on again.
16
Either there is no lamp and/or lamp cover, or either 
of these has not been properly fixed.
Please turn the power off, and allow the unit to cool down at 
least 45 minutes. After the projector has sufficiently cooled 
down, please make confirmation of the attachment state of 
the lamp and lamp cover, and then turn the power on again.44, 45 
						

							
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ViewSonic      PJ862

Phenomena that may easily be mistaken for machine defects (continued)
PhenomenonCases not involving a machine defectReference
page
No pictures are 
displayed.
The lens cap is attached.
Remove the lens cap.4, 16
The signal cables are not correctly connected.
Correctly connect the connection cables. 10, 11, 12
The brightness is adjusted to an extremely low level.
Adjust the BRIGHT to a higher level using the menu function 
or the remote control.
24, 26
The computer cannot detect the projector as a plug 
and play monitor.
Make sure that the computer’s can detect a plug and play 
monitor using other plug and play monitor.10, 11, 12
Colors have a
faded- out
appearance, or
Color tone is 
poor.
Color settings are not correctly adjusted.
Perform picture adjustments by changing the COLOR 
TEMP, 
COLOR, TINT and/or COLOR SPACE settings, 
using the menu functions.
24, 27, 
32
COLOR SPACE setting is not suitable.
Change the COLOR SPACE setting to AUTO, RGB, 
SMPTE240, REC709 or REC601. 
32
Pictures appear 
dark.
The brightness and/or contrast are adjusted to an 
extremely low level.
Adjust the BRIGHT and/or CONTRAST settings to a higher 
level using the menu function.
24, 26
The WHISPER function is working.
Select the NORMAL to the item WHISPER in the SETUP 
menu.
24, 34
The lamp is approaching the end of its product 
lifetime.
Replace the lamp.
44, 45
Pictures appear
blurry.
Either the focus and/or horizontal phase settings are 
not properly.
Adjust the focus using the focus ring, and/or H PHASE 
using the menu function.
18, 29
The lens is d irty or misty.
Clean the lens by referring to the section “Caring for the 
lens”.
47
Troubleshooting
NOTE  • Although bright spots or dark spots may appear on the screen, this 
is a unique characteristic of liquid crystal displays, and such do not constitute or 
imply a machine defect. 
						

							
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ViewSonic      PJ862

Warranty And After-Ser vice
Warranty and after-service
If a problem occurs with the equipment, first refer to the “Troubleshooting” and run 
through the suggested checks. If this does not resolve the problem, please contact your 
dealer or the service company. They will tell you what warranty condition is applied.
Specifications
Specifications
NOTE  • This specifications are subject to change without notice.
Item Specification
Product nameLiquid crystal projector
Liquid
Crystal
panel
Panel size2.0 cm (0.79 type)
Drive systemTFT active matrix
Pixels786,432 pixels (1024 horizontal x 768 vertical)
LensZoom lens F=1.7 ~ 2.1 f=24.4 ~ 2.93 mm
Lamp230W UHB
Speaker3W x 4
Power SupplyAC100-120V/4.0A, AC220-240V/2.0A
Power Consumption370W
Temperature range
5 ~ 35°C (Operating)
Size
336 (W) x 95 (H) x 265 (D) mm 
(Not including protruding parts)
• Please refer to the following figure.
Weight (mass)
3.9 kg
Ports
Optional 
parts
LampRLC-003
Air filter and
 
the others Please consult your dealer or ViewSonic for part information.
DIGITAL RGB input:
DVI-D  ...................................1
RGB input: RGB IN1 ..D-sub 15pin mini x1RGB IN2 ..D-sub 15pin mini x1
RGB output: 
RGB OUT  D-sub 15pin mini x1
Audio input:AUDIO IN ........Stereo mini x1AUDIO  IN L/R ............ RCA x2
Audio output:
AUDIO OUT  ...Stereo mini x1 Video input:
COMPONENT VIDEO 
  (Y, 
CB/PB, CR/PR) ......
RCA x3 
S-Video  ................................1
Video  ....................................1
Communication port: CONTROL  ............D-sub 9pin x1
USB .......................USB(B) x1LAN ...........................RJ45 x1
Other port:WIRED REMOTE ............... x1DC OUT ...............................x1 
						

							
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ViewSonic      PJ862

Specifications
Specifications (continued)
NN
NN
NN
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							Customer Support
For technical support or product service, see the table below or contact your reseller.
NOTE:  You will need the pr oduct serial number.
Country/Region Web site T = Telephone
F = FAXEmail
United States
Canada www.views-
onic.com/support
www.views-
onic.com/support T: (800) 688-6688
F: (909) 468-1202
T: (800) 688-6688
F: (909) 468-1202 service.us@
viewsonic.com
service.ca@
viewsonic.com
United Kingdom www.views-
oniceurope.com T: 0800 833 648
F: (01293) 643910 service.eu@
viewsoniceurope.com
Europe, Middle 
East, Baltic 
countries, and 
North Africa www.views-
oniceurope.com
Contact your reseller service.eu@
viewsoniceurope.com
Australia and 
New Zealand www.views-
onic.com.au T: +61 2 9906 6277
F: +61 2 9906 6377 service@au.
viewsonic.com
Singapore/ 
Malaysia/Thai-
land www.views-
onic.com.sg
T: 65 273 4018
F: 65 273 1566 service@sg.
viewsonic.com
South Africa/ 
Other countries www.views-
onic.com
T: 886 2 2246 3456
F: 886 2 8242 3668 service@sd.
viewsonic.com
Hong Kong www.hk.views-
onic.com T: 886 2 2246 3456
F: 886 2 8242 3668 service@hk.
viewsonic.com
56ViewSonic      PJ862