ViewSonic Cde4200-l Manual

							30
3.2 Get-Function Listing
The PC can interrogate the display for specific information. The Get-Fun\
ction packet 
format consists of 9 bytes which is similar to the Set-Function packet s\
tructure. Note 
that the “Value” byte is always = 00.
Set-Function description:
Length:Total Byte of Message excluding “CR”
ID: Identification for each of display
Command Type: Identify command type,
“g” (0x67h) : Get Command
“r” (0x72h) : Valid command Reply
“-“ (0x2Dh) : Invalid command Reply
Command: Function command code: One byte ASCII code
Value[1~3]: Three bytes ASCII that defines the value
CR: 0x0D
Get-Function format:
Send: (Command Type= “g”)
Name Length IDCommand Type CommandValue1Value2 Value3  CR
Byte Count 1 Byte2 Byte 1 Byte 1 Byte1 Byte1 Byte 1 Byte1 Byte
Bytes order 12~3 4 567 89
Reply: (Command Type= “r” or “-”)
If the Command is valid, Command Type = “r”
Name  Length IDCommand Type CommandValue1Value2 Value3  CR
Byte Count 1 Byte2 Byte 1 Byte 1 Byte1 Byte1 Byte 1 Byte1 Byte
Bytes order 12~3 4 567 89
If the Command is Not valid, Command Type= “-”
Name  Length IDCommand Type CR
Byte Count 1 Byte2 Byte 1 Byte1 Byte
Bytes order 12~3 45
Example1: Get Brightness from TV-05 and this command is valid.
The Brightness value is 67.
Send (Hex Format)
Name Length IDCommand Type CommandValue1Value2 Value3  CR
Hex
0x380x30
0x350x670x620x300x300x300x0D  
						

							31
Reply (Hex Format)
Name 
Length IDCommand Type CommandValue1Value2 Value3  CR
Hex
0x380x30
0x350x720x620x300x360x370x0D
Example2: Get Brightness from TV-05 , but the Brightness command ID is error 
and it is NOT in the command table.
Send (Hex Format)
Name  Length IDCommand Type CommandValue1Value2 Value3  CR
Hex
0x380x30
0x350x670XD30x300x300x300x0D
Reply (Hex Format)
Name  Length IDCommand Type CR
Hex
0x340x30
0x350x2D0x0D
Get-function table
Set Function  LengthIDCommand
Type Command 
Value Range
(Three ASCII bytes) Comments
Code (ASCII) Code (Hex)
Get-Contrast 8ga61000 ~ 100
Get-Brightness 8gb62000 ~ 100
Get-Sharpness 8gc63000 ~ 100
Get-Color 8gd64000 ~ 100
Get-Tint 8ge65000 ~ 100
Get-Volume 8gf66000 ~ 100
Get-Mute 8gg67000: Off
001: On (muted)
Get-Input select 8gj6A000~ See Set-function 
table
Get-Power 
status: ON/
STBY 8
gl6C001: ON
000: STBY
Get-Remote 
control 8
gn6E000: Disable
001: Enable
002: Pass through Gets RCU mode 
status
Get-Power lock 8go6F000: Unlock
001: Lock
Get-Button lock 8gp70000: Unlock
001: Lock
Get-Menu lock 8gq71000: Unlock
001: Lock
Get-Setup 
wizard 8
gs73000: Disable
001: Enable
Get-ACK 8gz7A000 This command is 
used to test the 
communication link.  
						

							32
3.3 Remote Control Pass-through mode
When PC sets the display to Remote Control Pass through mode, the displa\
y shall 
send a 7 bytes packet (followed by “CR”) in response to RCU butt\
on activation. Note, 
that in this mode the RCU shall have no effect on the display function. \
For example: 
“Volume+” will not change the volume in the but only sends “Vol\
ume+” code to PC 
over the RS232 port.
IR Pass Through-Function format
Reply: (Command Type= “p”)
Name Length IDCommand Type RCU Code1
(MSB) RCU Code2
(LSB) CR
Byte Count 1 Byte2 Byte 1 Byte 1 Byte1 Byte1 Byte
Bytes order 12~3 4 567
Example1: Remote Control pass-through when “VOL+” key is pressed f\
or TV-
05 Reply (Hex Format)
Name Length IDCommand Type RCU Code1
(MSB) RCU Code2
(LSB) CR
Hex
0x360x30
0x350x700x310x300x0D
Key Code (HEX)
1 01
2 02
3 03
4 04
5 05
6 06
7 07
8 08
9 09
0 0A
- 0B
RECALL (LAST) 0C
0D
0E
ASPECT (ZOOM) 0F
VOLUME UP (+) 10
VOLUME DOWN (-) 11
MUTE 12
CHANNEL/PAGE UP (+) 13
CHANNEL/PAGE DOWN (-) 14
POWER 15
SOURCES (INPUTS) 16
17  
						

							33
18
SLEEP 19
MENU 1A
UP 1B
DOWN 1C
LEFT 1D
RIGHT 1E
OK (ENTER) 1F
EXIT 20
21
22
23
24
25
26
27
28
29
2A
2B
2C
2D 2E2F
Note:
1.  This IR-pass-through code is different with RCU key code.
2.  Special control sequence for POWER key under IR-pass through mode.
2-1.   When display is OFF and receives the POWER code: The display will turn on \
itself, then forward the POWER code to the host via RS232.
2-2.   When display is ON and receives the POWER code: The display will forward 
the POWER code to the host via RS232, then turns off itself.
3.    The code of VOLUME UP and VOLUME DOWN will repeatedly output when 
press and hold the keys.  
						

							34
Customer Support
For technical support or product service, see the table below or contact\
 your reseller.
NOTE: You will need the product serial number.
Use with other Wall-Mount kit may cause instability and possibly result \
in injury.
To find the perfect mount for CDE4200-L/CDE3200-L, please browse  
www.viewsonic.com or call our service team: United States 1-800-688-6688\
,   
Canada 1-866-463-4775,  Europe +44 (0) 207 382 8250 .
Country/RegionWebsite T = Telephone
F = FAX Email
United States www.viewsonic.com T (Toll-Free)= 1-800-688-6688
T (Toll)= 1-424-233-2530
F= 1-909-468-3757 [email protected]
Canada www.viewsonic.com T (Toll-Free)= 1-866-463-4775
T (Toll)= 1-424-233-2533
F= 1-909-468-3757 [email protected]
Europe www.viewsoniceurope.com www.viewsoniceurope.com/uk/support/call-desk/
Latin America
(Argentina) www.viewsonic.com/la/
T= 0800-4441185 [email protected]
Latin America 
(Chile) www.viewsonic.com/la/
T= 1230-020-7975 [email protected]
Latin America
(Columbia) www.viewsonic.com/la/
T= 01800-9-157235 [email protected]
Latin America 
(Mexico) www.viewsonic.com/la/
T= 001-8882328722 [email protected]
Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.8\
91.55.77 CON 10 LINEAS
Electroser, Av Reforma No. 403Gx39 y 41, 97000 Mérida, Yucatán. Te\
l: 01.999.925.19.16
Other places please refer to http://www.viewsonic.com/la/soporte/index.h\
tm#Mexico
Latin America 
(Peru) www.viewsonic.com/la/
T= 0800-54565 [email protected]  
						

							35
Limited Warranty
ViewSonic® LCD Commercial Display
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and \
workmanship, under normal 
use, during the warranty period. If a product proves to be defective in \
material or workmanship during 
the warranty period, ViewSonic will, at its sole option, repair or repla\
ce the product with a like product. 
Replacement product or parts may include remanufactured or refurbished p\
arts or components.
How long the warranty is effective:
ViewSonic LCD Commercial Displays are warranted for 3 years for all part\
s excluding the light source 
and 3 years for labor from the date of the first customer purchase.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or rem\
oved.
2.  Damage, deterioration or malfunction resulting from:
a.  Accident, misuse, neglect, fire, water, lightning, or other acts of natu\
re, unauthorized product 
modification, or failure to follow instructions supplied with the produc\
t.
b.  Any damage of the product due to shipment.
c.  Removal or installation of the product.
d.  Causes external to the product, such as electrical power fluctuations or\
 failure.
e.  Use of supplies or parts not meeting ViewSonic’s specifications.
f.  Normal wear and tear.
g.  Any other cause which does not relate to a product defect.
3.  Any product exhibiting a condition commonly known as “image burn-in”\
 which results when a 
static image is displayed on the product for an extended period of time.\
4.  Removal, installation, one way transportation, insurance, and set-up ser\
vice charges.
How to get service:
1.  For information about receiving service under warranty, contact ViewSoni\
c Customer Support 
(Please refer to Customer Support page). You will need to provide your\
 product’s serial number.
2.  To obtain warranty service, you will be required to provide (a) the or\
iginal dated sales slip, (b) 
your name, (c) your address, (d) a description of the problem, and (\
e) the serial number of the 
product.
3.  Take or ship the product freight prepaid in the original container to an\
 authorized ViewSonic 
service center or ViewSonic.
4.  For additional information or the name of the nearest ViewSonic service \
center, contact 
ViewSonic.
4.3: ViewSonic LCD Commercial Display               Page 1 of 2         \
         CD_LW01 Rev. 1a 02-11-09  
						

							36
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the des\
cription contained herein 
including the implied warranty of merchantability and fitness for a part\
icular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement\
 of the product. ViewSonic shall not 
be liable for:
1. Damage to other property caused by any defects in the product, damages b\
ased upon 
inconvenience, loss of use of the product, loss of time, loss of profits\
, loss of business 
opportunity, loss of goodwill, interference with business relationships,\
 or other commercial loss, 
even if advised of the possibility of such damages.
2.  Any other damages, whether incidental, consequential or otherwise.
3.  Any claim against the customer by any other party.
4.  Repair or attempted repair by anyone not authorized by ViewSonic.
Effect of state law:
This warranty gives you specific legal rights, and you may also have oth\
er rights which vary from state 
to state. Some states do not allow limitations on implied warranties and\
/or do not allow the exclusion 
of incidental or consequential damages, so the above limitations and exc\
lusions may not apply to you.
Sales outside the U.S.A. and Canada:
For warranty information and service on ViewSonic products sold outside \
of the U.S.A. and Canada, 
contact ViewSonic or your local ViewSonic dealer.
The warranty period for this product in mainland China (Hong Kong, Maca\
o and Taiwan Excluded) is 
subject to the terms and conditions of the Maintenance Guarantee Card.
For users in Europe and Russia, full details of warranty provided can be\
 found in www.viewsoniceu -
rope.com under Support/Warranty Information.
4.3: ViewSonic LCD Commercial Display               Page 2 of 2         \
         CD_LW01 Rev. 1a 02-11-09  
						

							37
Mexico Limited Warranty
ViewSonic® LCD Commercial Display
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and \
workmanship, under normal use, during 
the warranty period. If a product proves to be defective in material or \
workmanship during the warranty period, 
ViewSonic will, at its sole option, repair or replace the product with a\
 like product. Replacement product or parts 
may include remanufactured or refurbished parts or components.
How long the warranty is effective:
ViewSonic LCD Commercial Displays are warranted for 3 years for all part\
s excluding the light source and 3 
years for labor from the date of the first customer purchase.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or rem\
oved.
2.  Damage, deterioration or malfunction resulting from:
a.  Accident, misuse, neglect, fire, water, lightning, or other acts of natu\
re, unauthorized product 
modification, or failure to follow instructions supplied with the produc\
t.
b.  Any damage of the product due to shipment.
c.  Removal or installation of the product.
d.  Causes external to the product, such as electrical power fluctuations or\
 failure.
e.  Use of supplies or parts not meeting ViewSonic’s specifications.
f.  Normal wear and tear.
g.  Any other cause which does not relate to a product defect.
3.  Any product exhibiting a condition commonly known as “image burn-in”\
 which results when a static image is 
displayed on the product for an extended period of time.
4.  Removal, installation, one way transportation, insurance, and set-up ser\
vice charges.
How to get service:
For information about receiving service under warranty, contact ViewSoni\
c Customer Support (Please refer to the 
attached Customer Support page). You will need to provide your product’\
s serial number, so please record the 
product information in the space provided below on your purchase for you\
r future use. Please retain your receipt 
of proof of purchase to support your warranty claim.
For Your Records
Product Name: _______________________   Model Number: _________________________________
Document Number: ___________________    Serial Number: _________________________________
Purchase Date: ______________________    Extended Warranty Purchase? _________________(Y/N)
            If so, what date does warranty expire? _______________
1.  To obtain warranty service, you will be required to provide (a) the or\
iginal dated sales slip, (b) your name, (c) 
your address, (d) a description of the problem, and (e) the serial n\
umber of the product.
2.  Take or ship the product in the original container packaging to an autho\
rized ViewSonic service center.
3.  Round trip transportation costs for in-warranty products will be paid by\
 ViewSonic.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the des\
cription contained herein including the 
implied warranty of merchantability and fitness for a particular purpose\
.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement\
 of the product. ViewSonic shall not be liable for:
1.  Damage to other property caused by any defects in the product, damages b\
ased upon inconvenience, loss 
of use of the product, loss of time, loss of profits, loss of business o\
pportunity, loss of goodwill, interference 
with business relationships, or other commercial loss, even if advised o\
f the possibility of such damages.
2.  Any other damages, whether incidental, consequential or otherwise.
3.  Any claim against the customer by any other party.
4.  Repair or attempted repair by anyone not authorized by ViewSonic.
4.3: ViewSonic Mexico Limited Warranty               Page 1 of 2        \
          CD_LW02 Rev. 1A 06-25-07  
						

							38
Contact Information for Sales & Authorized Service (Centro Autorizado d\
e Servicio) within Mexico:
Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,
Col. San Fernando Huixquilucan, Estado de México
Tel: (55) 3605-1099
http://www.viewsonic.com/la/soporte/index.htm
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.8\
23.2004
Hermosillo:
Distribuciones y Servicios Computacionales SA de CV.
Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140
Tel: 01-66-22-14-9005
E-Mail: [email protected]:
Compumantenimietnos Garantizados, S.A. de C.V.
AV. GREGORIO MENDEZ #1504
COL, FLORIDA C.P. 86040
Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09
E-Mail: [email protected]
Puebla, Pue. (Matriz):
RENTA Y DATOS, S.A. DE C.V. Domicilio:
29 SUR 721 COL. LA PAZ
72160 PUEBLA, PUE.
Tel: 01(52).222.891.55.77 CON 10 LINEAS
E-Mail: [email protected] Veracruz, Ver.:
CONEXION Y DESARROLLO, S.A DE C.V.  Av. 
Americas # 419
ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919
Tel: 01-22-91-00-31-67
E-Mail: [email protected]
Chihuahua
Soluciones Globales en Computación
C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih.
Tel: 4136954
E-Mail: [email protected] Cuernavaca 
Compusupport de Cuernavaca SA de CV
Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos
Tel: 01 777 3180579 / 01 777 3124014
E-Mail: [email protected]
Distrito Federal: 
QPLUS, S.A. de C.V.
Av. Coyoacán 931
Col. Del Valle 03100, México, D.F.
Tel: 01(52)55-50-00-27-35
E-Mail : [email protected] Guadalajara, Jal.:
SERVICRECE, S.A. de C.V.
Av. Niños Héroes # 2281
Col. Arcos Sur, Sector Juárez
44170, Guadalajara, Jalisco
Tel: 01(52)33-36-15-15-43
E-Mail: [email protected]
Guerrero Acapulco
GS Computación (Grupo Sesicomp)
Progreso #6-A, Colo Centro
39300 Acapulco, Guerrero
Tel: 744-48-32627 Monterrey:
Global Product Services
Mar Caribe # 1987, Esquina con Golfo Pérsico
Fracc. Bernardo Reyes, CP 64280
Monterrey N.L. México
Tel: 8129-5103
E-Mail: [email protected]
MERIDA: 
ELECTROSER
Av Reforma No. 403Gx39 y 41
Mérida, Yucatán, México  CP97000
Tel: (52) 999-925-1916
E-Mail: [email protected] Oaxaca, Oax.:
CENTRO DE DISTRIBUCION Y
SERVICIO, S.A. de C.V.
Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
Tel: 01(52)95-15-15-22-22
Fax: 01(52)95-15-13-67-00 
E-Mail. [email protected]
Tijuana:
STD
Av Ferrocarril Sonora #3780 L-C 
Col 20 de Noviembre
Tijuana, Mexico FOR USA SUPPORT: 
ViewSonic Corporation 
381 Brea Canyon Road, Walnut, CA. 91789 USA
Tel: 800-688-6688 (English);  866-323-8056 (Spanish);
Fax: 1-800-685-7276
E-Mail: http://www.viewsonic.com
4.3: ViewSonic Mexico Limited Warranty               Page 2 of 2        \
          CD_LW02 Rev. 1A 06-25-07