Trillium Talk To 616 General Information Manual
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INSTALLATION PFU CO 5.6 co 3.4 co 1.2 616 KSU C.O.lPAEX Lines Cable Supplied with Power Fail Unit / D II Plug P Plug Plug 625 Type Jacks Supplied with Power Fail Unit RJ 4 Wire Modular Line Cord CNK CNJ T4T TK 3.4 T3T TK 1.2 T2T co 3.4 TIT co 1.2 Power Fail Transfer Unit 1 Power Fail Telephones Not Used Not Used q -* Maximum 1 0-w Per Incoming Line Power Fail Transfer Unit 2 Power Fail Transfer Option Connections : 14
INSTALLATIOI : i : 9 -3.54” (90mm)- k3.11” (79mm)+ I t- 2.63” (67mm)+ ’ Power Fail Transfer Unit - Dimensions Sptem Prvgtamming Before programming the system, check that the customer has completed a Features Selection form. A copy of the form and instructions for feature selection is included in this section. It is recommended that the system is programmed immediately following installation. Programming makes use of station 10 dial pad, keys and indicator lamps when enter- ing selected feature parameters. 15
’ SYSTEM PROGRAMMING System Requirements for Programming For the system to be programmed to meet your re- quirements, it is necessary to decide what features are needed, and what parameters are required for those features selected. The following notes are intended to aid you in choosing the correct features and parameters. For reference purposes, please complete the accompanying programming form. (1) Hold Recall Time: Determines the time period between putting a caller on hold and receiving a tone reminder that the caller is still on hold. Periods are 1 minute, 2 minutes, 3 minutes or no hold recall. (2) Tone Duration: This sets the time duration for each dialed DTMF tone. Can be 55ms or 75ms. (3) Flash/Cancel: Which function is the flash/cancel key to have? There are four calibrated periods - 250ms, 500ms, 1 sec., or 3 sets. to choose from. (4) Pause on Number: Allows an automatic pause to be inserted into speed called numbers, Used when the system is behind a PABX, and it is necessary to wait a short period of time for C.O. dial tone to be returned. Pause can be inserted after the digit 7, 8, 9 or 0. (5) C.O./PABX Line: Used to tell the system whether the lines are C.O. or PABX types. (6) Incoming Call Only By Line: Allows individual C.O./PABX lines to be restricted to incoming calls only. Restriction is system wide. (7) Outgoing Call Restriction By Station: Allows indi- vidual stations to be restricted for toll and outgoing calls. There are three classes of service: A, B or C. l Class A: No restriction. l Class B - C.O. Line: Dialing 0 + a number, 1 + a number or dialing more than 8 digits, is restricted. l Class B - PABX Line: Dialing C.O. line access code + 0 + a number, C.O. line access code + 1 + a number, or C.O. line access code + more than 8 digits, is restricted. l Class C: Calling is restricted to other stations connected to the system. No outside access at all. If class B is selected private speed call numbers are restricted, common speed call numbers are not. (8) Night Transfer: Allows ringing to be assigned to selected stations when the system is put into a night transfer mode. At least one station must be selected, if night transfer is to be used. (9) Private Line: Allows line 1 to be assigned to a designated station as a private line. Other stations do not have access to the assigned C.O./PABX line. (10) Flexible Ringing Assignment: Allows ringing to be assigned by C.O. line at selected stations. Note that if C.O. line 1 is assigned as a private line to a designated sta- tion, ringing will be heard, at that station irrespective of whether ringing is assigned or not. (11) Door Answering: If the door option is equipped, C.O. line 6 is always associated with door answering, and cannot be used as a C.O./PABX line. Station List l Speed Galling List L Ringer Control y Designation Card 9 Volume Control /‘1 Tone Dial Pad 4 Direct Station Select (DSS) Keys Speed Call Keys I I// , Flash/Cancel - Speaker on/off - Microphone on/off TalkTo 676 Set keys and switch layout. 16
SYSTEM PROGRAMMINt Customer Feature Selection *Select one item per Line Hold Recall (l)* 1 min 0 2 min 0 3 min 0 No Recall 0 Tone Duration (2)* 55ms 0 75ms Cl Flash/Cancel (3) l Flash 0 250 ms Cl 500ms 0 1 set Cl 3 set 0 Cancel Cl 500ms is recommended for calibrated flash Pause on Number (4) Yes 0 70809000 No 0 C.O./PABX LINE (5) C.O. cl 102030 PABX El 102030 Incoming Call Only By Line (6) Yes q Line 1 0 Line 2 0 Line 3 0 No 0 Line 4 0 Line 5 0 Line 6 q Outgoing Call Restriction By Station (7) StnKlass [;ToT] mi [WI mi Yes 0 lqq [qq cIT7_n mi No 0 1;TBrlmm12/111 [WI mi I+/-- mi Night Transfer (8) Yes 0 Stn# mmmmmm No q mmmmmm mmmm Private Lines (9) Flexible Ringing (10) Yes 0 Stn/Line UII 1 No q Yes 0 Stn/Line 1 0 1 8 1 1 1 9 1 2 2 0 1 3 2 1 1 4 2 2 1 5 2 3 1 6 2 4 1 7 2 5 Should you require service, please call the folowing number: 17
Preparation Before attempting to program the system, check l Station 10 is connected. l The switches, Program 7 and Program 2, are set to Off. l The KSU is connected to a 1lOV ac power supply. l The status indicator on the KSU is flashing. l The switch, Battery, is set to On. l A Features Selection form, completed by the customer, is available. l Status Indicator lamp stops flashing. l Set the switch, Program 7 to OH. l Press the Reset key. l Press 3t key on station 10. l int. indicator comes on. l System now ready to be programmed. Reprogramming To put the system into a reprogramming mode; at the KSU: Note: Default Data Default data is automatically loaded as feature pro- gramming if the switches, Program 7 and Program 2, are set to On, and the Reset button is pressed. The default states are shown in the Feature Programming Tables. l Ensure that the switch, Battery, is set to On. l Set the switch, Program 2, to On l Press the Reset key. l Status indicator lamps stop flashing. l Press Jc key on station IO. l int. indicator comes on. Programming Mode l System now ready to be reprogrammed. Feature Programming Caution: If the system is already in use and is to be reprogrammed, the following operations should be carried out at a low traffic period. The system cannot be used during programming. Initial, Programming To put the system into programming mode; at the KSU: l Ensure that the switch, Battery, is set to On. l Set the switches, Program 1 and Program 2 to On. lamp turns off. Feature programming is entered using station 10. Each feature is accessed using a 3-digit code entered from the dial pad. The status of the feature is then displayed on the C.O. Line 1, 2, 3, 4, 5, 6 and mic. on/off indicator lamps. The status can be changed by pressing the key associated with appropriate indicator lamp. In the case of the mic. on/off indicator, the key used is ho/d. Each access key functions as a press on/off switch; press once, the lamp turns on, press again, the l Press the Reset key. C.O. Line Select 1,2,3,4,5,6 Indicators C.O. Line Select Keys Hold Key Microphone on/off Indicator TalkTo 676 Set 18
INDIVIDUAL FEATURE PROGRAMMIN Individual Feature Programming Features need not necessarily be programmed in a specific order. Each is accessed simply by entering the specific 3-digit access code. The following charts show the Feature, the Access Code the Access Keys and their functions. Hold Recall - Pulse Duration - Flash/Cancel Access code 010 Default is - No recall - 75ms - Flash c.o.pIc0.d Off Off on on -r co. I C.O. 4 C.O. 5 CO. 6 hold mic. on/off Feature Data No Recall 1 Minute 2 Minutes 3 Minutes 55ms Tones 75ms Tones (Recommended) Flash Cancel Examples: 1 Minute Recall 55ms Tones Flash 1 Minute Recall 75ms Tones Cancel I Off on Off on on on on Off NO APPLICA/3LE Off On I I Off on Off I- Ofi Off on C.O./PABX Line Access Code 060 Default is - C.O. co. 1 c-0. 5 hold mic. on/off Feature Data C.O. Line 1 PABX Line 1 C.O. Line 2 PABX Line 2 C.O. Line 3 PABX Line 3 CO. Line 4 PABX Line 4 CO. Line 5 PABX Line 5 C.O. Line 6 PABX Line 6 Example: Line 1 - C.O. Line 2 - C.O. Line 3 - C.O. Line 4 - C.O. Line 5 - PABX Line 6 - PABX c-0. 2 Off on C.O. 3 Off on C.O. 4 Off on C.O. 6 Off on on Off on NOT APPLICABLE Off on on Off Off Off Off 19
‘: / I ! INDIVIDUAL FEATURE PROGRAMMING Incoming Call Qnly - By Line Access Code 070 Default is - No Restriction Feature Data C.O. 1 C.O. 2 CO. 3 CO. 4 C.O. 5 C.O. 6 hold mic. on/off Line 1 Unrestricted Line 1 Restricted Line 2 Unrestricted Line 2 Restricted Line 3 Unrestricted Line 3 Restricted Line 4 Unrestricted Line 4 Restricted Line 5 Unrestricted Line 5 Restricted Line 6 Unrestricted Line 6 Restricted Examples: Line 1 Unrestricted Line 2 Unrestricted Line 3 Unrestricted Line 4 Restricted Line 5 Restricted Line 6 Restricted Off on Off Off on Off Off on Off Ofi on on Off on on Off on on NOT APPLICABLE Outgoing Call Restriction, Night Transfer and Private Lines - By Station Access Code IXX (where XX is station number 10 - 25) Default is - No Restriction, No Rirwinq, No Private Line Feature Data C.O. 7 CO. 2 CO. 3 CO. 4 C.O. 5 CO. 6 C.O. Line Restrictions Class A- No Restriction Class B- Dialing 0 + number - Dialing 1 + number - Dialing more than 8 digits Class C- Dialing an outside line Off Off ,i---r, on? Off NOT APPLICABLE __>I Night Transfer No ringing Ringing Private Line (only applies to Line 1) CO. Line 1 No CO. Line 1 Yes Off on Off on NOT APPLICABLE Off on Examples: Station 13 Class B Restrictions, Night Transfer Ringing C.O. 1 Private Line Access Code 113 NOT APPLICABLE on Off on on hold mic. on/off Notes: Class B Restrictions - If the line is a PABX line, the C.O. line access code is included in the restriction. Class C Restrictions - If the line is a PABX line dialing the C.O. line access code only, ik restricted. 20
Flexible Ringing - By Station a%&’ C.O. Line Access Code 2XX (where XX is station number 10 to 25) .Default is - No Ring : .! ‘,.._’ Feature Data c.0. 1 c.0. 2 c.0. 3 C.C. 4 C.C. 5 CC. 5 hold mic. on/off CO. 1 No ringing C.O. 2 No ringing C.O. 3 No ringing C.O. 4 No ringing C.O. 5 No ringing C.O. 6 No ringing C.O. 1 Ringing C.O. 2 Ringing C.O. 3 Ringing C.O. 4 Ringing CO. 5 Ringing C.O. 6 Ringing Examples: Off on Of-f .on Off on Off on Off on Off on NOT APPLICABLE Station 10 rings for C.O. 1 and 2, but not CO. 3 Access Code 2 10 Station 17 rings for C.O. 3 only Access Code 217 NOT on on Off Off Off Off APPLICABLE Ofi Off on Off Off Off Cali brated - Flash/Cancel Access Code 030 Default is - 250ms /Feature Data C.O. C.O. C.O. CO. C.O. C.O. hold 1 2 3 4 5 6 mic. on/off Note: 500ms is recommended for calibrated flash. Pause on Number Access Code 040 Default is - no pause F :eature Data C.O. C.O. Pause on 7, 8, only on on Pause on 9 only off off Operating Mode pleted, Once programming has been satisfactorily com- the system should be switched to its operating mode as follows. At the set: l Press # key. l All indicator lamps at station 10 turned off. At the KSU: l Set the switch, Program 2, to Off. l Press Reset key. l Indicator lamp at KSU starts to flash. The system is now ready for use. Speed Calling - Common Numbers, Programming A maximum of forty numbers can be programmed. Numbers are stored against two digit access codes in the range 20 to 59 inclusive. These numbers must be pro- grammed from station 10. Before programming check that the int. indicator is off. l Press the speed key. l int. indicator winks slowly (My-Line). l Internal dial tone is heard at the Set’s speaker. l Dial the two digit access code (20 to 59). l int. indicator flashes very quickly, and dial tone is turn- ed off. l Dial the speed call number to be programmed (Max- imum number of digits is 16). on
INDIVIDUAL FEATURE PROGRAMMING l For each subsequent number to be programmed, press the speed key, dial the two digit access code, followed by the speed call number to be programmed. At the completion of programming: l Press the speaker on/off key. l int. indicator stops flashing. Common Speed Calling List :-i :. ! i Access Telephone Number New numbers can be entered at anytime. Simply press the speed key, dial the two digit access code, enter the speed call number, and then press the speaker on/off key. Speed call numbers can be access codes for PABX, Centrex, and CO. Calling Features. Numbers greater than 16 digits can be linked together by program- ming two access codes. Name/Company 20 21 22 23 25 26 27 28 29 30 31 32 33 34 36 37 38 39 40 41 42 I AA I I . . 45 46 47 I AR ._ 49 50 56 57 58 I I 59 22
Troubleshooting The purpose of this section is to assist maintenance personnel in locating and clearing faults in the TalkTo 616 System. The system is composed of the following major components: ALL STATIONS KSU TalkTo 616 Sets Door Answering Option Power Fail Option Communications cabling C.O./PABX lines It is the intent of this section to assist the maintenance personnel in determining which of the above items are at fault and the corrective actions to be taken. All TalkTo 676 System components are sealed units and any fault requires the replacement of the entire unit. The only exception are the Set line and handset cords which are modular and may be locally replaced. The following flow diagrams will help isolate the fault to one of the major system components. STATUS LED CHECK BOTH ARE SET TO OFF l System check. l Station check. l C.O./PABX line check. . Door Answer Unit checks. PRESS THE RESET BUTTON ENSURE THE SYSTEM IS PROGRAMMED CORRECTLY THE TROUBLE REPLACE - THE KSU AND REPROGRAM (-SF> NOTE. RETURN ANY DEFECTIVE UNITS FOR REPAIR System Check 23