Toshiba Wt7c Owners Manual

81If Something Goes Wrong
The Windows® operating system is not working
The Windows® operating system is not 
working
Once you are familiar with your device and used to the way 
the operating system responds to your work routine, you can 
easily detect if the operating system is not working correctly. 
For example:
❖The operating system fails to start after the initial startup 
appears.
❖The operating system takes a long time to start.
❖The operating system responds differently from the 
normal routine....

82If Something Goes Wrong
The Windows® operating system is not working
You now have several options:
Refresh your device
❖Your files and personalization settings won't change
❖Your device settings will be changed back to their 
defaults
❖Your Apps from the Windows
® Store are retained
❖Apps you installed from discs or Web sites are removed
❖A list of removed apps is saved to your desktop
For more information, see “Refresh your PC (with user’s 
data)” on page 42.
Reset your device
❖All of your...

83If Something Goes Wrong
The Windows® operating system is not working
Startup Settings
In previous Operating Systems the majority of the options 
found on this menu were available by pressing the 
F8 key 
during the Windows® boot process:
❖Enable low resolution video mode
Restarts Windows
® using your current video driver at low 
resolution. This allows you to reset your display settings 
in the event they have been improperly set.
❖Enable debugging mode
Starts Windows
® in an advanced troubleshooting...

84If Something Goes Wrong
Fixing a problem with Device Manager
My browser cannot find the URL address I typed in.
Make sure you separated the domain names of the address 
with the forward slash (/). Check the spelling of each name 
and the syntax of the address carefully. A single incorrect 
letter or missed character will make it impossible for your 
browser to locate the site.
My browser cannot find a site I bookmarked.
The World Wide Web is constantly changing. A site you 
bookmarked yesterday may not...

85If Something Goes Wrong
Fixing a problem with Device Manager
Checking device properties
Device Manager provides a way to view the properties of a 
device. Properties include the name of the manufacturer, the 
type of device, the drivers installed, and the system 
resources assigned to the device. 
To check a device’s properties:
1Swipe in from the right edge of the screen. When the 
Windows
® charms appear, touch the Search ( ) charm. 
Then touch the Search field and begin typing 
Device 
Manager
....

86If Something Goes Wrong
Power and the batteries
Power and the batteries
The device’s battery is not accessible by the user.
Your device receives its power through the USB Power cable 
to an optional USB/AC adaptor or from the system batteries. 
Power problems are interrelated. For example, a faulty USB 
Power cable or optional USB/AC adaptor will neither power 
the device nor recharge the batteries.
Here are some typical problems and how to solve them:
The USB Power cable and optional USB/AC 
adaptor...

87If Something Goes Wrong
Display problems
Display problems
Here are some typical display problems and their solutions:
The screen is blank.
Display Auto Off may have gone into effect. Touch the screen 
to activate it.
The screen does not look correct.
Choose a theme for your desktop background, under 
Change the visuals and sounds on your device, in the 
Themes panel. You can also change the setting for 
individual components separately by selecting an item from 
just below the 
Themes panel (Desktop...

88If Something Goes Wrong
Disk or storage drive problems
Disk or storage drive problems
Problems with the storage drive or with external media 
usually show up as an inability to access the drive or as 
sector errors. Sometimes a drive problem may cause one or 
more files to appear to have garbage in them.
Error-checking
Run Error-checking, which analyzes the directories and files 
on the storage drive and repairs any damage it finds. 
To run Error-checking:
1Swipe in from the right edge of the screen....

89If Something Goes Wrong
Sound system problems
7Even if you do not need to scan the drive for errors you 
can scan by touching 
Scan drive.
Error-checking tests and repairs the storage drive.
Your hard disk seems very slow.
If you have been using your device for a long time, your files 
may have become fragmented. Run Disk Defragmenter. 
To  d o  t h i s :
1Swipe in from the right edge of the screen. When the 
Windows
® charms appear, touch the Search ( ) charm, 
then type 
Defragment in the Search...

90If Something Goes Wrong
Printer problems
Printer problems
This section lists some of the most common printer 
problems.
The printer will not print.
Check that the printer is connected to a working power 
outlet, turned on and ready (on line).
Check that the printer has plenty of paper. Some printers will 
not start printing when there are just two or three sheets of 
paper left in the tray.
Make sure the printer cable is firmly attached to the device 
and the printer.
Run the printer’s self-test to...