Toshiba Strata Dk424 Quick Reference Guide
Here you can view all the pages of manual Toshiba Strata Dk424 Quick Reference Guide. The Toshiba manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 1
726+,%$ inView Quick Reference Guide BUSINESS TELEPHONE SOLUTIONS Digital Business Telephone Systems IVQA_qrg.fm Page -1 Wednesday, April 28, 1999 1:18 PM
Page 2
726+,%$ Toshiba America Information Systems, Inc. Telecommunication Systems Division 9740 Irvine Boulevard, Irvine, CA 92618-1697 http://telecom.toshiba.com D42-QR-INVIEWVA 4010357 Version A, May 1999 IVQA_qrg.fm Page 0 Wednesday, April 28, 1999 1:18 PM
Page 3
1inView Quick Reference Guide Introduction This guide describes how to use the inView LAN application. Instructions for customizing the PC-wallboard displays and status displays are also covered. This guide is written assuming that you are familiar with operating a PC, mouse, and software. Related Documents Refer to the following documents for more information: ©Call Center Solutions ©Insight DK Supervisor Guide ©Insight DK Installation Guide ©Strata DK424 Insight DK CD-ROM Overview The inView...
Page 4
2inView Quick Reference Guide © The inView LAN PC displays are different from wallboards, which are physical display boards. The Insight DK application also supports physical wallboards (see the Insight DK Supervisor Guide for details). Both the LAN Wallboard view and status displays can be customized with window tools such as “click and drag,” toggle buttons and a tool bar. Each time a window opens, it defaults to the last saved display and configuration used by the login name. inView LAN...
Page 5
3in V iew IVQA_ qrg.fm P age 3 Wed nesday, Ap ril 28, 1999 1:1 8 PM
Page 6
4in V iew IVQA_ qrg.fm P age 4 Wed nesday, Ap ril 28, 1999 1:1 8 PM
Page 7
5inView Quick Reference Guide Pop-up on Message If the inView client application is in the Wallboard View and the application has been minimized or put to the background, and an alarm threshold has been exceeded, then the inView LAN Wallboard is brought to the foreground if Pop-up on Message is ON. Any work in progress in another application, e.g. word processing is not interrupted. Note Alarms are set by the MIS Administrator. Always-on-top Option The user can specify that the inView LAN client...
Page 8
6inView Quick Reference Guide Parameters Only View You can minimize the view to display just the parameters only . Messages You can send a message of up to 256 characters to any other inView User, Agent, or Agent Group, depending on the Message Access Level. You can store up to ten frequently used messages in a message library. Messages are added and removed using the Add and Delete Message Library buttons, and are recalled by selecting them from the Message list. Messages can be displayed as...