Toshiba Strata Airlink External Wireless Handset User Guide

							Appendix33
Appendix 
This appendix contains additional information about your wireless handset. It is 
divided into:
©Troubleshooting
©Specifications
Troubleshooting
If your wireless handset is not performing to your expectations, try the suggestions in 
Ta b l e  7. If you are still unable to resolve the problem, contact your telephone System 
Administrator.
Important!Do not attempt to service this unit yourself. All service must be done by 
qualified service personnel. 
						

							Troubleshooting ————————————————————————————————————
34Strata AirLink External Wireless Handset
Table 7 Troubleshooting Suggestions 
ProblemSuggestion
Called party can hear you, but cannot 
be heard.
Conversation is broken up.
Handoff clicks occur during 
conversation.Check the handset signal strength by moving closer 
to a base station. For best results the signal strength 
indicator should show three to five bars.
Display does not contain date, time 
and signal strength.Try powering the handset OFF and ON or moving 
closer to a base station. 
NoteIt can take up to a minute for the full display 
to appear.
No dial tone.Make sure the handset dial pad is not locked and 
check the handset volume level. If the problem still 
exists, the handset is not locked onto a base station. 
Try powering the handset OFF and ON or try 
moving closer to a base station.
Weak or delayed dial tone.Check the handset volume level. Make sure the 
handset aligns with your ear rather than your mouth. 
Consider using the pre-dial method to make calls by 
dialing the number and pressing the 
&$// button 
(rather than pressing 
&$// and waiting for dial 
tone).
NO SERVICE! message.Try powering the handset OFF and ON or try 
moving closer to a base station. A handset is 
properly locked when you see the handset date, 
time, and signal strength icons after power ON.
You can get this message if you pressed 
&$// on 
a handset that is not locked, is out of range, or all 
eight channels are busy.
Reset handset to factory defaults. 
						

							————————————————————————————————————  Troubleshooting
Appendix35
SYSTEM BUSY message.Check to see if one or more base station channels 
are in a maintenance busy state; or, your handset 
may not be locked well enough to complete the 
request for service.
Unexpected digits in display.Consider using the dial pad lock feature, because it 
is very easy to inadvertently press keys when the 
handset is not in use. To clear digits from the 
display, use the handset 
&/5 button.
Battery has reduced talk/standby 
time.Try discharging and recharging the battery using the 
instructions on Page 9. The battery in the fully 
charged handset was left unpowered for a long 
period of time and has slowly drained.
If you remove a battery from the charger before the 
green LED appears, you will have these symptoms. 
Do not remove the battery because the battery 
strength icon shows full power after a short period of 
charging.
Let the full charging cycle complete before using the 
handset. You should also use the handset during 
the day and recharge it at the end of the day, rather 
than performing intermittent charging during the day.
Charger has a flashing green LED.Try recharging the battery using the instructions on 
Page 9. If the problem continues, the battery could 
be defective. Table 7 Troubleshooting Suggestions 
(continued)
ProblemSuggestion 
						

							Specifications —————————————————————————————————————
36Strata AirLink External Wireless Handset
Specifications
Ta b l e  8 lists the specifications for your wireless handset and its battery.
Table 8 Wireless Telephone Specifications
ItemSpecification
TransmissionAccess method FDMA/TDMA/TDD
1 internal antenna
Modulation technique p/4 (QPSK)
Gross bit rate 384 kbps
TemperatureOperating 0° to 40° C
Storage -10° to 50° C
Humidity 95% non-condensing
PowerMinimum output peak 
						

							Index37
Index
A
accessing features with FCN button,24
adjusting volume,23
appendix,33
specifications,36
troubleshooting,33
auto answer,16
B
buttons,3
C
changing the idle message,17
D
delete the last number dialed,18
display contrast,19
F
FCN,24
flash a CO line,22
H
handset,2
buttons,3
charger base,5
charger LEDs,5
icons,4
hookswitch operation,22
I
icons,4
installation,7
battery life
low battery,
8
charge the handset and batteries,8
select location,7
L
LCD
low battery indicator,
8
locking the dial pad,24
M
making calls,14
memory locations,25
memory locations 10~69,25
menu options
adjusting the display contrast,
19 
						

							38Strata AirLink External Wireless Handset
adjusting the volume of the click,18
auto answer,16
change the idle message,17
delete the last number dialed,18
ringer type,20
ringer volume,21
testing the display,20
time format,21
O
one button speed dialing,25
operation
adjusting volume,
23
deleting a stored number or name,30
editing speed dial numbers and 
names,
29
enter a wait,27
FCN feature access,24
finding available memory 
locations,
25
flashing a CO line,22
locking the dial pad,24
making calls,14
menu
adjusting the display contrast,
19
auto answer,16
changing the idle message,17
changing the ringer,20
changing the ringer volume,21
changing the time format,21
click volume change,18
delete the last number dialed,18
display test option,20
power on and off,14
program a pause,27
receiving calls,15
ring mute,23
scroll memory locations for speed dial 
numbers,
26
searching for the speed dial name,26
special characters and names,28
speed dial,25
entering a name,26
using memory locations 
10~69,
25
with one button,25
storing a speed dial name,27
storing a speed dial number,27
unlock the dial pad,24
using the hookswitch,22
voice mute,23
P
pause,27
power on and off,14
R
receiving calls,15
ring mute,23
ringer type feature,20
ringer volume feature,21
S
scrolling for speed dial memory 
locations,
26
special characters and names,28
specifications,36
speed dial,25
enter a name,26
numbers and names, editing,29
search for a name,26
storage,27 
						

							Index39
stored number or name, deleting,30
storing a speed dial name,27
T
testing the display feature,20
time format feature,21
troubleshooting,33
suggestions,34
U
unlock the dial pad,24
V
voice mute,23
volume
click,
18
ringer,21
W
wait,27