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Toshiba Satellite C50-a Manual

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Page 111

ProblemProcedureYou cannot access a
CD/DVD/Blu-ray
Disc™ in the driveMake sure the drive’s disc tray is securely closed. Press gently until it clicks into place.
Open the disc tray and make sure the disc is
properly seated. It should lie flat with the label
facing up.
A foreign object in the disc tray could block laser
light from reading the disc. Make sure there is no
obstruction. Remove any foreign object.
Check whether the disc is dirty. If it is, wipe it with
a clean cloth dipped in water or a...

Page 112

ProblemProcedureOn-screen pointer
does not respond to
pointing device
operationIn this instance the system might be busy - Try
moving the mouse again after waiting a short
while.Double-tapping
(Touch Pad) does
not workIn this instance, you should initially try changing
the double-click speed setting within the Mouse
Control utility.
1. To access this utility, click  Desktop ->
Desktop Assist -> Control Panel -> Hardware and Sound -> Mouse .
2. Within the Mouse Properties window, click the Buttons  tab....

Page 113

ProblemProcedureDouble-clicking does
not workIn this instance, you should initially try changing the double-click speed setting within the Mouse
Control utility.
1. To access this utility, click  Desktop ->
Desktop Assist -> Control Panel -> Hardware and Sound -> Mouse .
2. Within the Mouse Properties window, click the Buttons  tab.
3. Set the double-click speed as required and click  OK.The on-screen
pointer moves too
fast or too slowIn this instance, you should initially try changing the speed setting...

Page 114

Sound systemIn addition to the information in this section, please also refer to thedocumentation supplied with your audio device.ProblemProcedureNo sound is heardPress the function keys to increase or decreasevolume.
Check the software volume settings.
Please check to see if Mute is turned to Off Check to make sure the headphone connection is
secure.
Check within the Windows Device Manager
application to ensure the sound device is enabled
and that the device is properly working.Annoying sound is
heardIn...

Page 115

ProblemProcedureNo displayTry adjusting the contrast and brightness controlson the external monitor.
Press the function key in order to change the
display priority and ensure that it is not set for the
internal display only.
Check to see if the external monitor is connected.
When the external monitor is set as the primary
display device in extended desktop mode, it will not
display when the computer wakes up from Sleep
Mode if the external monitor has been
disconnected while in Sleep Mode.
To keep this...

Page 116

Wireless LANProblemProcedureCannot access
Wireless LANMake sure the computer's Wireless communication
function is on.
If problems persist, contact your LAN
administrator.
Bluetooth
ProblemProcedureCannot access
Bluetooth deviceCheck to ensure the computer's Wireless
Communication function is on.
Check to ensure the Bluetooth Manager
application is running on the computer and that
power to the external Bluetooth device is turned on.
Check to ensure that no optional Bluetooth Adaptor
is installed...

Page 117

TOSHIBA technical supportIf you are still unable to solve the problem and suspect that it is hardware
related, visit TOSHIBA technical support website 
http://www.toshiba.co.jp/
worldwide/.
User's Manual 6-15 

Page 118

Chapter 7
Appendix
Specifications This section summarizes the computer’s technical specifications.
Physical Dimensions Physical Dimensions shown below do not include parts that extend beyondthe main body. The physical dimensions may vary depending on the model
you purchased.
SizeApproximately 380 (w) x 242 (d) x 30.8/33.35 (h)
millimeters
(not including parts that extend beyond the main body).
Environmental Requirements
ConditionsAmbient temperatureRelative humidityOperating5°C (41°F) to 35°C
(95°F)20%...

Page 119

  
External RGB monitor port pin assignment
PinSignal NameDescriptionI/O1CRVRed Video SignalO2CGVGreen Video SignalO3CBVBlue Video SignalO4ReservedReserved 5GNDGround 6GNDGround 7GNDGround 8GNDGround 9+5VPower Supply 10GNDGround 11ReservedReserved 12SDAData SignalI/O13HSYNCHorizontal Sync SignalO14VSYNCVertical Sync SignalO15SCLData Clock SignalO
I/O (I): Input to computer
I/O (O): Output from computer
AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the...

Page 120

  
Certification agencies
China:CQCU.S. and Canada:UL listed and CSA certified
No. 18 AWG, Type SVT or SPT-2Australia:ASJapan:DENANHOEurope:Austria:OVEItaly:IMQBelgium:CEBECThe Netherlands:KEMADenmark:DEMKONorway:NEMKOFinland:FIMKOSweden:SEMKOFrance:LCIESwitzerland:SEVGermany:VDEUnited Kingdom:BSI    
In Europe, two conductors power cord must be VDE type, H05VVH2-F or
H03VVH2-F and for three conductors power cord must be VDE type, H05VV-F.
For the United States and Canada, two pin plug configuration must...
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