Toshiba Satellite 2430 2435 Manual

181
If Something Goes Wrong
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Windows Task Manager Shutdown menu, Turn Off option
The computer shuts down.
Your program performs an illegal operation. 
If you receive the message, “Your program has performed an 
illegal operation,” you should record the details of the 
message and consult the software manufacturer. 
To record the details:
1Click the Details button and select the text the operating 
system displays.
The Details button displays information that the software...

182
If Something Goes Wrong
Problems when you turn on the computer
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6Save the file and refer to it when you contact the software 
manufacturer.
Problems when you turn on the computer 
These problems may occur when you turn on the power.
The computer will not start.
Make sure you attached the AC adapter and power cable 
properly or installed a charged battery.
Press and hold down the power button for a few seconds.
If you are using the AC adapter, check that the wall outlet is...

183
If Something Goes Wrong
The Windows
® operating system is not working
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The computer displays the Non-System disk or disk error 
message. 
Press any key. If this does not resolve then problem, press 
Ctrl, Alt, and Del to restart the computer. 
The Windows® operating system is not 
working
Once you are familiar with the desktop and used to the way 
the operating system responds to your work routine, you can 
easily detect if the operating system is not working correctly. 
For...

184
If Something Goes Wrong
The Windows
® operating system is not working
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The Windows® Advanced Options menu displays these 
options:
❖Safe Mode
❖Safe Mode (with Networking)
❖Safe Mode (with Command Prompt)
❖Enable Boot Logging
❖Enable VGA Mode
❖Last known good configuration (your most recent 
settings that worked)
❖Directory services restore mode (Windows® domain 
controllers only)
❖Debugging Mode
❖Start Windows® normally
❖Reboot
For detailed information, refer to your operating...

185
If Something Goes Wrong
Resolving a hardware conflict
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My browser can’t find a site I bookmarked.
The World Wide Web is constantly changing. A site you 
bookmarked yesterday may not be available today or its 
server may be down for temporary repair. Try again later.
The Windows® XP operating system can help you
If the operating system has started properly, but you still have 
a problem using your computer, the online Help can assist 
you in troubleshooting the problem.
To access...

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If Something Goes Wrong
Resolving a hardware conflict
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4Choose from specific topics and follow the steps.
If there is still a problem, the operating system should display 
a message that explains what the conflict is.
A plan of action
The smooth operation of the system depends on the 
interaction of all devices, programs, and features. If the 
system or one of its attached devices isn’t working, resolving 
the problem can be time-consuming and frustrating.
The recommended...

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If Something Goes Wrong
Resolving a hardware conflict
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Plug and Play 
With Plug and Play and the Windows® XP operating system, 
avoiding hardware conflicts is easy. Plug and Play is a 
computer standard that helps the system BIOS (basic input/
output system) and the operating system to automatically 
assign resources to Plug and Play-compliant devices. In 
theory, if every device connected to the computer is Plug and 
Play-compliant, no two devices will compete for the same...

188
If Something Goes Wrong
Resolving a hardware conflict
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Fixing a problem with Device Manager 
Device Manager provides a way to check and change the 
configuration of a device.
CAUTION: Changing the default settings using Device Manager 
can cause other conflicts that make one or more devices unusable. 
Device Manager is a configuration tool for advanced users who 
understand configuration parameters and the ramifications of 
changing them.
Disabling or enabling a device 
1Click...

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If Something Goes Wrong
Resolving a hardware conflict
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Checking device properties
Device Manager provides a way to view the properties of a 
device. Properties include the name of the manufacturer, the 
type of device, the drivers installed, and the system resources 
assigned to the device. 
To check a device’s properties:
1Click Start.
2Click My Computer with the secondary button, then 
click Properties.
The System Properties dialog box appears.
3Click the Hardware tab.
4Click...

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If Something Goes Wrong
Resolving a hardware conflict
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Memory card problems 
Incorrectly connected or faulty memory modules may cause 
errors that seem to be device-related. It is worthwhile 
checking for these first:
1Turn off the computer via the Start menu.
2Remove the memory module.
3Reinstall the memory module, following the instructions 
in “Using the computer for the first time” on page 51, and 
making sure it is seated properly.
4Check for the error again.
5If the error...