Toshiba Projector Tdp S2 User Manual
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37 Troubleshooting Problem: The projector is not running Make sure that the power cord is properly connected to a fully functional AC electrical outlet. Make sure that the power cord is also properly connected to the projector. If the projector is plugged into a power strip, make sure the power strip is turned on. Make sure the projector is turned on. Problem: Projector is running, but nothing appears on projec- tion screen Make sure you have removed the lens cap on the projection lens at the front of the projector. Make sure the lamp has not been in use for over 2,050 hours. The lamp automatically shuts off at 2,050 hours and the LED blinks orange. See “Replacing the Projection Lamp” on page 33. Check the projector ’s lamp to ensure that it is securely con- nected in the lamp module. Make sure the lamp door is installed. See “Replacing the Projection Lamp” on page 33. Problem: Only the start-up screen displays Verify that the cables are connected correctly. See page 9 through page 10 for connection procedures. Make sure that the cables do not have any bent pins. Verify that the proper input source is connected. See “Source (keypad only) or Computer and Video (remote only)” on page 18. You might need to turn everything off and power up the equipment again in the proper order. Refer to your com- puter ’s documentation to determine the correct order. Make sure your laptop’s external video port is turned on. See the “Portable and Laptop Activation Chart” on page 43 or your computer ’s manual for details.
38 Maintenance & Troubleshooting Make sure your computer ’s video board is installed and con- figured correctly. Make sure your computer has a compatible video board. The projector isn’t CGA, EGA or SXGA compatible. If you’re using Windows 98: 1Open “My Computer” icon, the Control Panel folder and then the Display icon. 2Click the Settings tab. 3Verify that the Desktop area is set to 1024x768 or less. Problem: Color or text not being projected You might need to adjust the brightness up or down until the text is visible. Refer to “Brightness” on page 21 for more infor- mation. Problem: The screen resolution is not right Make sure the computer ’s video card is set for a resolution of no greater than 1024x768. Problem: Image isn’t centered on the screen Move the projector to reposition the image. Reposition the image using the menu. Refer to “Horizontal position” on page 26 and “Vertical position” on page 26. Be sure the projector is at a 90 degree angle to the screen. Problem: Image is too wide or narrow for screen Adjust the zoom or projector placement. Adjust the resolution of your video card if it’s greater than 1024x768. Problem: Image is out of focus Turn the projection lens to focus the image. Make sure the projection screen is at least 5 feet (1.5 m) from the projector. Check the projection lens to see if it needs cleaning.
39 Problem: Image and menus are reversed left to right Rear projection mode is probably turned on. Turn Rear Projec- tion off in the Controls menu. The image should immediately return to forward projection. See “Rear Projection” on page 28. Problem: the projector displays vertical lines, “bleeding” or spots Adjust the brightness. See “Brightness” on page 21. Check the projection lens to see if it needs cleaning. Problem: no sound Adjust volume. Verify audio/input connections. Adjust audio source. Problem: Image is “noisy” or streaked Try these steps in this order. 1Deactivate the screen saver on your computer. 2Tu r n Auto Image off and then back on again. See “Auto Image” on page 24. 3Tu r n Auto Image off and adjust the synchronization and track- ing manually to find an optimal setting. See “Manual Sync” on page 25 and “Manual Tracking” on page 25. The problem could be with your computer ’s video card. If possible, connect a different computer. Problem: Projected colors don’t match the computer or video player’s colors Just as there are differences in the displays of different moni- tors, there are often differences between the computer image and the projected image. Adjust the brightness, tint and/or contrast from the Display menu. See “Brightness” on page 21, “Tint” on page 21 and “Contrast” on page 21. Problem: Lamp seems to be getting dimmer The lamp begins to lose brightness when it has been in use for a long time. Replace the lamp as described in “Replacing the Projection Lamp” on page 33.
40 Maintenance & Troubleshooting Problem: Lamp shuts off A minor power surge may cause the lamp to shut off. Unplug the projector, wait at least a minute, then plug it back in. Make sure the vents are not blocked. Make sure the lamp has not been in use for over 2,050 hours. The lamp automatically shuts off at 2,050 hours. See “Replac- ing the Projection Lamp” on page 33. The most current troubleshooting information (including web- based and other electronic technical support) is available at Toshiba’s Service and Support website at support.toshiba.com. Before calling your Toshiba dealer for assistance, please have the following information available: the projector ’s serial number the resolution of your computer.
41 APPENDIX Specifications The projector must be operated and stored within the tempera- ture and humidity ranges specified. Te m p e r a t u r e Operating 50 to 104 ° F (10 to 40° C) Non-operating -4 to 158 ° F (-20 to 70° C) Humidity Operating and non-oper. 10% to 95% relative humidity, non-condensing Dimensions 3.9 x 10.9 x 11.2 inches (9.9 x 27.7 x 28.6 cm) We i g h t 6.7 lbs. (3 kg) unpacked Altitude Operating 0 to 10,000 feet (3,048 meters) Non-operating 0 to 20,000 feet (6,096 meters) Optics Focus Range 4.9 - 16 feet (1.5-5 m) Lamp Type 270-watt SHP lamp Input Power Requirements 100-120VAC 5A;50/60Hz 200-240VAC 3A; 50Hz Audio Input Input Impedance 10K ohm nominal, AC coupled Maximum Input Voltage (L IN + RIN)PEAK < 4.5 V for THD ≤ 0.3% L IN or RIN < 2.0 Vrms for THD ≤ 0.3% Sensitivity 100 mV at 1 KHz for 88 dB SPL at 1 meter Connector Type 3.5 mm (1/8 inch) stereo phone mini
42 Appendix Accessories NOTE: Use only Toshiba- approved accessories. Other products have not been tested with the projector.Power Cords (one ships with projector, type depends on country) Optional Accessories (contact your Toshiba dealer to order)Standard Accessories (ship with the projector) Quick Start card User’s Guide Soft Case Shipping Box M1-DA Analog Computer Cable 6 ft (1.8 m) PR Lite Computer Cable 6 ft (1.8 m) Composite Video Cable 6 ft (1.8 m) Computer Audio Cable 6 ft (1.8 m) Audio Adapter (RCA to 3.5mm) Macintosh Adaptor S-Video Cable Executive Plus Remote Projection Lamp Module(factory installed in projector) Lens Cap User Guide CD North American Power Cord Australian Power Cord UK Power Cord European Power Cord Danish Power Cord Swiss Power Cord PR-Cable3 Ceiling Mount Kit M1-DA Digital Computer Cable
43 Portable and Laptop Activation Chart NOTE: Visit our website at projec- tors.toshiba..com for the most cur- rent activation chart. Many laptop computers do not automatically turn on their exter- nal video port when a projector is connected. Activation com- mands for some laptop computers are listed in the following table. (If your computer is not listed or the given command does not work, refer to the computer ’s documentation for the appro- priate command.) On many laptops, the activation function key is labeled with an icon, for example or the text CRT/LCD. NOTE: Usually, pressing the key commands once activates the external video port, pressing it again activates both the external and internal ports, and pressing it a third time activates the internal por t. Refer to your computer’s doc- umentation for details on your spe- cific model. ComputerKey command to activate portKey command to de-activate port Toshiba* ** Ctrl-Alt-End Ctrl-Alt-Home FN-End FN-Home FN-F5 FN-F5 setup screen option setup screen option Acer Ctrl-Alt-Esc (for setup) Ctrl-Alt-Esc (for setup) AST* ** FN-D or Ctrl-D FN-D or Ctrl-D Ctrl-FN-D Ctrl-FN-D FN-F5 FN-F5 type from A:/IVGA/CRT type from A:/IVGA/CRT FN-F12 FN-F12 AMS FN-F2 FN-F2 AMT setup screen setup screen AT & T F N - F 3 FN-F6FN-F3 FN-F6 Advanced Logic ResearchCtrl-Alt-V Ctrl-Alt-V Altima Shift-Ctrl-Alt-C Shift-Ctrl-Alt-L setup VGA/ Conf.Simulscansetup VGA/ Conf.Simulscan Ambra** FN-F12 FN-F12 FN-F5 FN-F5 F2/Choose Option/F5 F2/Choose Option/F5
44 Appendix Amrel* ** setup menu setup menu Shift-Ctrl-D Shift-Ctrl-D Apple see Mac Portable and Mac PowerBook Aspen automatic automatic Award FN-F6 FN-F6 BCC* automatic reboot computer Bondwell LCD or CRT options after bootupreboot for LCD or CRT options to appear Chaplet** setup screen setup screen FN-F6 FN-F6 FN-F4 FN-F4 Chembook FN-F6 FN-F6 Commax Ctrl-Alt-#6 Ctrl-Alt-#5 Compaq* ** Ctrl-Alt-< Ctrl-Alt-> FN-F4 FN-F4 automatic automatic mode/? (for setup option) mode/? (for setup option) Compuadd* ** automatic automatic Alt-F for screen setup optionAlt-F for screen setup option Data General Ctrl-Alt-Command Ctrl-Alt-Command Data General Wa l k a b o u t2 CRT/X at DOS prompt reboot Datavue Ctrl-Shift-M Ctrl-Shift-M DEC** FN-F5 FN-F5 FN-F4 FN-F4 Dell** Ctrl-Alt-< Ctrl-Alt-> Ctrl-Alt-F10 Ctrl-Alt-F10 FN-F8 (CRT/LCD) FN-F8 FN-D FN-D FN-F12 FN-F12 Digital* automatic reboot FN-F2 FN-F2 Dolch dip switch to CRT dip switch to LCD ComputerKey command to activate portKey command to de-activate port
45 Epson dip switch to CRT dip switch to LCD Everex* setup screen option setup screen option For-A Ctrl-Alt-Shift-C Ctrl-Shift-Alt-L Fujitsu FN-F10 Gateway FN-F3 FN-F1/FN-F1 again simul- taneousFN-F3 FN-F1 Grid* ** FN-F2, choose auto or simultaneousFN-F2 Ctrl-Alt-Tab Ctrl-Alt-Tab Hitachi FN-F7 FN-F7 Honeywell FN-F10 FN-F10 Hyundai setup screen option setup screen option IBM 970* automatic warm reboot IBM ThinkPad** reboot, enter setup menu FN-F2 FN-F7, select choice from setup menu FN-F1, select choice FN-F5, select choice PS/2 SC select choice (CRT, LCD, etc.) Infotel FN-F12 FN-F12 Kaypro boot up, monitor plugged inunplug monitor Kris Tech FN-F8 FN-F8 Leading Edge FN-T FN-T Mac Portable 100no video port: not compatible Mac PowerBook 140, 145, 150, 170no video port: requires a 3rd-party interface 160, 165, 180, 520, 540, 5300Control Panel folder, Pow- erBook Display folder; Activate Video Mirroringwarm reboot 210, 230, 250, 270, 280, 2300requires Apple Docking Station or Mini Dock ComputerKey command to activate portKey command to de-activate port
46 Appendix Magitronic FN-F4 FN-F4 Mastersport FN-F2 FN-F1 Micro Express* automatic warm reboot Micron FN-F2 FN-F2 Microslate* automatic warm reboot Mitsubishi SW2 On-Off-Off-Off SW2 Off-On-On-On NCR setup screen option setup screen option NEC* ** setup screen option setup screen option CRT at the DOS prompt LCD at the DOS prompt FN-F3 FN-F3 Olivetti* automatic automatic FN-O/* FN-O/* Packard Bell* ** FN-F0 FN-F0 Ctrl-Alt-< Ctrl-Alt-> Panasonic FN-F2 FN-F2 Prostar Ctrl-Alt-S at bootup Ctrl-Alt-S at bootup Samsung* setup screen option setup screen option Sanyo setup screen option setup screen option Sharp dip switch to CRT dip switch to LCD Sun SPARC- DataviewCtrl-Shift-M Ctrl-Shift-M Tandy** Ctrl-Alt-Insert Ctrl-Alt-Insert setup screen option setup screen option Tangent FN-F5 FN-F5 Texas Instru- ments*setup screen option setup screen option Top-Link* ** setup screen option setup screen option FN-F6 FN-F6 Toshiba* ** Ctrl-Alt-End Ctrl-Alt-Home FN-End FN-Home FN-F5 FN-F5 setup screen option setup screen option ComputerKey command to activate portKey command to de-activate port