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Toshiba Nb510 Manual

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Page 91

HardwareIf you cannot find a software problem, you should
then check the setup and configuration of your
hardware. First run through the items in the
preliminary checklist as described previously
then, if you still cannot correct the problem, try to
identify the source - the next section provides
checklists for individual components and
peripherals.
Before using a peripheral device or application software that is not an
authorized Toshiba part or product, make sure the device or software can
be used...

Page 92

indicator is glowing, the computer is connected to a live external power
source.
Hardware and system checklist This section discusses problems caused by your computer’s hardware or
attached peripherals. Basic problems may occur in the following areas:
Power
Keyboard
Internal display panel
Hard disk drive
Memory media card
Touch Pad
USB device
Sound system
External monitor
LAN
Wireless LAN
Bluetooth
Power
When the computer is not plugged into an AC power outlet, the battery
pack is the primary power...

Page 93

Battery
If you suspect a problem with the battery, you should check the status of
the DC IN/Battery  indicator.
ProblemProcedure
Battery doesn’t
power the computerThe battery may be discharged - connect the AC
adaptor to recharge the battery.
Battery doesn’t
charge when the AC
adaptor is attachedIf the battery is completely discharged, it will not
begin charging immediately, in these instances you
should wait a few minutes before trying again. If
the battery still does not charge, you should check
that...

Page 94

Real Time Clock
ProblemProcedure
The BIOS setting
and system date/
time are lost.The charge in the Real Time Clock (RTC) battery
has run out - you will need to set the date and time
in the BIOS setup application by using the
following steps:
1. Turn on the computer.
2. Press the F2 key when the  TOSHIBA 
Leading Innovation >>>  screen appears -
the BIOS setup application will load.
3. Set the date in the  System Date field.
4. Set the time in the  System Time field.
5. Press  F10 - a confirmation...

Page 95

ProblemProcedure
No displayPress the FN + F5  hot keys to adjust the display
priority, and to make sure it is not set for output to
an external monitor.
Markings appear on
the computer's
display panel.These marks may have come from contact with the
keyboard and Touch Pad while the display panel
has been closed. You should try to remove the
marks by gently wiping the display panel with a
clean dry cloth or, if this fails, with a good quality
LCD screen cleaner. In this latter instance you
should...

Page 96

ProblemProcedure
Memory media card
error occursRemove the memory media card from the
computer and then reinsert it in order to ensure it is
firmly connected.
If the problem persists, then you should refer to the
documentation supplied with your memory media
card for further information.
You cannot write to
a memory media
cardRemove the memory media card from the
computer and check to ensure that it is not write
protected.
You cannot read a
fileCheck to ensure the required file is actually on the
memory...

Page 97

ProblemProcedure
The on-screen
pointer moves too
fast or too slowIn this instance, you should initially try changing
the speed setting within the Mouse Control utility.
1. To access this utility, click Start -> Control 
Panel -> Hardware and Sound -> Mouse .
2. Within the Mouse Properties window, click the Pointer Options  tab.
3. Set the pointer speed as required and click OK.
The reaction of
Touch pad is either
too sensitive or not
sensitive enough.Adjust the touch Sensitivity.
1. Click  Start ->...

Page 98

ProblemProcedure
Double-clicking does
not workIn this instance, you should initially try changing
the double-click speed setting within the Mouse
Control utility.
1. To access this utility, click Start -> Control 
Panel -> Hardware and Sound -> Mouse .
2. Within the Mouse Properties window, click the Buttons  tab.
3. Set the double-click speed as required and click  OK.
The on-screen
pointer moves too
fast or too slowIn this instance, you should initially try changing
the speed setting within the Mouse...

Page 99

ProblemProcedure
No sound is heardAdjust the volume.
To increase the volume click the volume up button,
and to decrease it click the volume down button.
Check the software volume settings.
Please check to see if Mute is turned to Off.
Check to make sure the headphone connection is
secure.
Check within the Windows Device Manager
application to ensure the sound device is enabled
and that the device is properly working.
Annoying sound is
heardIn this instance you may be experiencing feedback
from either...

Page 100

ProblemProcedure
No displayTry adjusting the contrast and brightness controls
on the external monitor.
Press the FN + F5  hot key in order to change the
display priority and ensure that it is not set for the
internal display only.
Check to see if the external monitor is connected.
When the external monitor is set as the primary
display device in extended desktop mode, it will not
display when the computer wakes up from Sleep
Mode if the external monitor has been
disconnected while in Sleep Mode.
To keep...
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