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Toshiba C50b User Guide

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Page 91

Real Time ClockProblemProcedureThe BIOS setting
and system date/
time are lost.The lasting time of the Real Time Clock (RTC) has
run out - you will need to set the date and time in
the BIOS setup utility by using the following steps:
1. Click  Start. Point to the arrow ( 
 ) beside the
Shut down  button and then select  Restart.
2. Hold down the  F2 key and then release this
key one second after the computer is power
on - the BIOS setup utility will load.
3. Set the date in the  System Date field.
4. Set...

Page 92

ProblemProcedureMarkings appear on
the computer's
display panel.These marks may have come from contact with the
keyboard and Touch Pad while the display panel
has been closed. You should try to remove the marks by gently wiping the display panel with a
clean dry cloth or, if this fails, with a good quality
LCD screen cleaner. In this latter instance you
should always follow the instructions with the
screen cleaner and always ensure you let the display panel dry properly before closing it.
Hard Disk...

Page 93

ProblemProcedureYou cannot access a
CD/DVD Disc™ in
the driveMake sure the drive’s disc tray is securely closed. Press gently until it clicks into place.
Open the disc tray and make sure the disc is
properly seated. It should lie flat with the label
facing up.
A foreign object in the disc tray could block laser
light from reading the disc. Make sure there is no
obstruction. Remove any foreign object.
Check whether the disc is dirty. If it is, wipe it with
a clean cloth dipped in water or a neutral...

Page 94

ProblemProcedureOn-screen pointer
does not respond to
pointing device
operationIn this instance the system might be busy - Try
moving the mouse again after waiting a short
while.Double-tapping
(Touch Pad) does
not workIn this instance, you should initially try changing
the double-click speed setting within the Mouse
Control utility.
1. To access this utility, click  Start -> Control 
Panel -> Hardware and Sound -> Mouse .
2. Within the Mouse Properties window, click the Buttons  tab.
3. Set the...

Page 95

ProblemProcedureDouble-clicking does
not workIn this instance, you should initially try changing the double-click speed setting within the Mouse
Control utility.
1. To access this utility, click  Start -> Control 
Panel -> Hardware and Sound -> Mouse .
2. Within the Mouse Properties window, click the Buttons  tab.
3. Set the double-click speed as required and click  OK.The on-screen
pointer moves too
fast or too slowIn this instance, you should initially try changing the speed setting within the Mouse...

Page 96

ProblemProcedureNo sound is heardPress the function keys to increase or decreasevolume.
Check the software volume settings.
Please check to see if Mute is turned to Off Check to make sure the headphone connection is
secure.
Check within the Windows Device Manager
application to ensure the sound device is enabled
and that the device is properly working.Annoying sound is
heardIn this instance you may be experiencing feedback
from either the internal microphone or an external
microphone connected to the...

Page 97

ProblemProcedureNo displayTry adjusting the contrast and brightness controlson the external monitor.
Press the function key in order to change the
display priority and ensure that it is not set for the
internal display only.
Check to see if the external monitor is connected.
When the external monitor is set as the primary
display device in extended desktop mode, it will not
display when the computer wakes up from Sleep
Mode if the external monitor has been
disconnected while in Sleep Mode.
To keep this...

Page 98

Wireless LANProblemProcedureCannot access
Wireless LANMake sure the computer's Wireless communication
function is on.
If problems persist, contact your LAN
administrator.
Bluetooth
ProblemProcedureCannot access
Bluetooth deviceCheck to ensure the computer's Wireless
Communication function is on.
Check to ensure the Bluetooth Manager
application is running on the computer and that
power to the external Bluetooth device is turned on.
Check to ensure that no optional Bluetooth Adaptor
is installed...

Page 99

TOSHIBA technical supportIf you are still unable to solve the problem and suspect that it is hardware
related, visit TOSHIBA technical support website
http://www.toshiba.co.jp/worldwide/User's Manual 6-14 

Page 100

Chapter 7
Appendix
Specifications This section summarizes the computer’s technical specifications.
Physical Dimensions Physical Dimensions shown below do not include parts that extend beyondthe main body. The physical dimensions may vary depending on the model
you purchased.
SizeApproximately 380 (w) x 259.9 (d) x 26.6/26.6 (h)
millimeters
(not including parts that extend beyond the main body).
Environmental Requirements
ConditionsAmbient temperatureRelative humidityOperating5°C (41°F) to 35°C
(95°F)20%...
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