Toshiba C50 User Manual

Overheating power down
If the processor's temperature reaches an unacceptably high level witheither setting, the computer automatically shuts down to prevent anydamage. In this instance, all unsaved data in memory is lost.
ProblemProcedureComputer shuts
down automatically.Leave the computer off until it reaches room
temperature. If the computer has reached room
temperature and it still does not start, or if it starts
but shuts down quickly, contact TOSHIBA Support.
AC power
If you have trouble...

ProblemProcedureBattery does not
power the computer
as long as expectedIf you frequently recharge a partially charged
battery, the battery might not charge to its full
potential. In these instances, you should fully
discharge the battery and then attempt to charge it
again.Check the  Power saver  option under  Choose or 
customize a power plan  in the Power Options .
Real-Time Clock
ProblemProcedureThe BIOS setting
and system date/
time are lost.The lasting time of the Real-Time Clock (RTC) has run out....

ProblemProcedureNo displayPress the function keys to adjust the display
priority, and to make sure that it is not set for
output to an external monitor.Markings appear on
the computer's
display panel.These marks might have come from contact with
the keyboard and Touch Pad while the display
panel has been closed. Try to remove the marks
by gently wiping the display panel with a clean dry
cloth or, if this fails, with a good quality LCD screen
cleaner. In this latter instance, you should always
follow...

ProblemProcedureYou cannot access a
CD/DVD/Blu-ray
Disc™ in the driveMake sure that the drive’s disc tray is securely closed. Press gently until it clicks into place.
Open the disc tray and make sure that the disc is
properly seated. It should lie flat with the label
facing up.
A foreign object in the disc tray could block laser
light from reading the disc. Make sure that there is
no obstruction. Remove any foreign object.
Check whether the disc is dirty. If it is, wipe it with
a clean cloth dipped in...

Touch PadProblemProcedureThe Touch Pad does
not work.Check the Device Select settings.
Click  Control Panel -> Hardware and Sound ->
Mouse  under Windows System  group in All 
apps .On-screen pointer
does not respond to
pointing device
operationIn this instance, the system might be busy. Try
moving the mouse again after waiting a short
while.Double-tapping
(Touch Pad) does
not workIn this instance, you should initially try changing the double-click speed setting within the Mouse
Control utility.
1. To...

USB mouseProblemProcedureOn-screen pointer
does not respond to
mouse operationIn this instance, the system might be busy. Try
moving the mouse again after waiting a short
while.Remove the mouse from the computer and then
reconnect it to a free USB port in order to ensure
that it is firmly attached.Double-clicking does
not workIn this instance, you should initially try changing the double-click speed setting within the Mouse
Control utility.
1. To access this utility, click  Control Panel ->
Hardware and...

ProblemProcedureUSB device does not
workRemove the USB device from the computer and
then reconnect it to a free port in order to ensure that it is firmly attached.
Ensure that any required USB device drivers are
properly installed. To achieve this, you should refer to both the device documentation and the
operating system documentation.
Sleep and Charge function
For more information and settings, refer to the  USB Sleep and Charge
section.
ProblemProcedureI cannot use the
Sleep and Charge
function.Sleep...

ProblemProcedureExternal devices
connected to the
compatible ports do
not work when
connected to a
compatible port.Some external devices might not work when
connected to a compatible port if the Sleep and
Charge function is enabled.
Reconnect the external device after turning the
computer ON.
If the external device still does not work, connect
device to an USB port that does not have the
Sleep and Charge function or change to disable
the Sleep and Charge function.The "USB Wakeup
function" does...

External monitorAlso refer to  Operating Basics , and to the documentation supplied with
your monitor for further information.ProblemProcedureMonitor does not
turn onAfter confirming that the monitor's power switch is
on, check the connections to make sure that the
power cord/adaptor is firmly connected to the
monitor and to a working power outlet.No displayTry adjusting the contrast and brightness controls on the external monitor.
Press the function key in order to change the
display priority and...

ProblemProcedureWake-up on LAN
does not workMake sure that the AC adaptor is connected. The
Wake-up on LAN function consumes power even
when the system is off.
Check to make sure that fast startup is disabled: 1. Click  Control Panel -> System and Security
-> Power Options  under Windows System
group in  All apps.
2. Click  Choose what the power button does
or  Choose what closing the lid does .
3. Click  Change settings that are currently 
unavailable .
4. Clear the  Turn on fast startup  check box.
5....