Toshiba Bev4t User Manual

							
2. PRINTER SETUP ENGLISH VERSION EO1-33087 2.10 How to Use an SD Card
 
E2-20 
2.10 How to Use an SD  Card 
 
 
 
 
 This printer enables you to save prin t formats, writable characters, True 
Type fonts, etc. in commercially available SD cards. 
For available SD card types, please ask the nearest TOSHIBA TEC 
representative.  
For how to save data in an SD  card, please refer to the External 
Equipment Interface Specification stored in the CD-ROM.  
 
 
„  Inserting an SD Card 
 
1.   Turn off the printer and open the SD card slot cover.  
2.   Hold an SD card with the print su rface facing up, and insert it into the 
SD card slot until it clicks.  
 
 
3.  Close the SD card slot cover.  
 
 
 
„  Removing an SD Card 
 
1.   Confirm no access is made to the SD card, and turn off the printer.  
2.   Open the SD card slot cover.  
3.   Push the SD card.  The SD card pops up.  
 
 
 
4.   Remove it from the slot, and close the SD card slot cover.   
 
 
CAUTION! 
1.  Turn off the printer before 
inserting or removing an 
SD card.  Failure to do this 
may destroy the data in the 
SD card.  
2.  Do not turn off the printer  during access to the SD 
card, as doing so may 
destroy the data in the SD 
card.  
3.  For handling of the SD  card, refer to the instruction 
supplied with the SD card.
  
SD Card Slot 
Cover 
SD Card  
						

							
3. MAINTENANCE ENGLISH VERSION EO1-33087 3.1 Cleaning
 
E3- 1 
3. MAINTENANCE 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
3.1 Cleaning 
 
 
3.1.1 Print Head 
 
 
 
 
 
 
 
 
 
 
 
 
This chapter describes how to pe rform routine maintenance.   
To ensure the continuous high quality operation of your printer, you 
should perform a regular maintenance routine.  For high throughput it 
should be done on a daily basis.  Fo r low throughput it should be done on 
a weekly basis. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
To maintain the printer performance  and print quality, please clean the 
printer regularly, or whenever the media is replaced. 
 
 
1.   Turn the power off. 
2.   Open the Top Cover and Ribbon Access Cover. 
3.   Remove the ribbon. 
4.   Clean the Print Head Element with  a Print Head Cleaner, cotton swab 
or soft cloth slightly moistened with ethyl alcohol.
  
 
 
 
 
WARNING! 
1.  Be sure to turn OFF the  power before performing 
maintenance.  Failure to 
do this may cause an 
electric shock.   
2.  To avoid injury, be careful  not to trap your fingers 
while opening or closing 
the cover. 
3.  Be careful when handling  the print head as it 
becomes very hot 
immediately after printing.  
Allow it to cool before 
performing any 
maintenance. 
4.  Do not pour water directly  onto the printer.  
CAUTION! 
1.  Do not allow any hard  objects to touch the print 
head or platen, as this may 
cause damage to them. 
2.  Do not use any volatile  solvents including thinner 
and benzene, as this may 
cause discoloration of the 
cover, print failure, or 
breakdown of the printer.  
3.  Do not touch the print head  element with bare hands, 
as static may damage the 
print head.  
Print Head Element 
(Positioned at the 
print head edge) 
NOTE: 
Please purchase the Print Head 
Cleaner from the authorised 
TOSHIBA TEC service 
representative.  
						

							
3. MAINTENANCE ENGLISH VERSION EO1-33087 3.1 Cleaning
 
E3- 2 
3.1.2 Platen/Sensors  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
3.1.3 Cover 
 
 
 
 
 
 
 
 
 
 
 
 
 
3.1.4 Media Housing 
  1.
 Wipe the Platen with a soft cl oth moistened with absolute ethyl 
alcohol.  
2.  Remove dust or paper particles from wipe the Black Mark Sensor, 
Feed Gap Sensor, and Cover Open Sensor with a dry soft cloth. 
 
 
 
 
 
Wipe the Cover with a dry soft cloth.  Wipe off dirt with a soft cloth 
slightly moistened with mild detergent solution.  
 
 
 
Wipe the media housing with a dry soft  cloth.  Wipe off dirt with a soft 
cloth slightly moistened with mild detergent solution. 
 
 
 
CAUTION! 
Do not use any volatile 
solvents including thinner and 
benzene, as this may cause 
discoloration or distortion of 
the cover.  
Black Mark Sensor
Platen 
Feed Gap Sensor
 
Cover Open Sensor 
						

							
3. MAINTENANCE ENGLISH VERSION EO1-33087 
3.2 Care/Handling of the Media and Ribbon
 
E3- 3 
3.1.5  Strip Sensor/Strip Roller  (Option) 
 
 
 
 
 
 
 
 
 
 
 
 
3.2  Care/Handling of the Media and Ribbon  
 
 
 
 
1.  Wipe the Strip Roller with a soft cloth moistened with absolute  
 ethyl alcohol. 
2.   Remove dust or paper particles from  the Strip Sensor with a dry soft 
cloth.  
 
 
 
 
 
•   Do not store media or ribbons for longer than the manufacturer’s 
recommended shelf life  
•   Store media rolls on the flat end.  Do not store them on the curved 
sides as this might flatten that side causing erratic media advance and 
poor print quality.   
•   Store the media in plastic bags and always reseal after opening.  
Unprotected media can get dirty and the extra abrasion from the dust 
and dirt particles will shorten the print head life.  
•   Store the media and ribbons in a cool, dry place.  Avoid areas where 
they would be exposed to direct sunlight, high temperature, high 
humidity, dust or gas. 
•   The thermal paper used for direct thermal printing must not have 
specifications which exceed Na
+ 800 ppm, K+ 250 ppm and Cl- 500 
ppm. 
•   Some ink used on pre-printed media may contain ingredients which 
shorten the print head’s product life.   Do not use labels pre-printed 
with ink which contain hard substances such as carbonic calcium 
(CaCO
3) and kaolin (Al2O3, 2SiO2, 2H2O). 
For further information, please contact your local distributor or your 
media and ribbon manufacturer.  
 
 
 
Strip Sensor
Strip Roller
CAUTION! 
Be sure to carefully review and 
understand the Supply 
Manual.  Use only media and 
ribbon which meet specified 
requirements.  Use of non-
specified media or ribbon may 
shorten the head life and result 
in problems with bar code 
readability or print quality.  All 
media and ribbons should be 
handled with care to avoid any 
damage to the media, ribbons, 
or printer.  Read the guideline 
in this section carefully.   
						

							
4. TROUBLESHOOTING ENGLISH VERSION EO1-33087 4.1 Troubleshooting Guide 
E4- 1 
4. TROUBLESHOOTING 
 
 
 
 
 
 
 
4.1 Troubleshooting Guide 
 
Symptom Cause Solutions 
The power cord is not connected 
to the Power Adapter.    Disconnect the power cord from the AC 
outlet, connect the power
 cord to the Power 
Adapter, then connect it to the AC outlet.   
（ ⇒  Section 2.5 ） 
There is a power failure or the 
power is not being supplied to 
the AC outlet.   Test the AC outlet with a power cord from 
another electric appliance.  
If power is not being supplied, consult an 
electrician or your Electricity supplier. 
The power lamp of the 
Power Adapter does not 
light up though the power 
cord is plugged in an AC 
outlet. 
The fuse of the building has 
blown or the circuit breaker has 
tripped.  Check the fuse or circuit breaker.   
The Indicator Lamp does 
not light up in green when 
the power switch is turned 
on though the power lamp 
of the Power Adapter is 
lit.   The Power Adapter Connector is 
disconnected from the Power 
Jack.  
Disconnect the power cord from the AC 
outlet, insert the Power Adapter Connector 
into the Power Jack, th
en connect the power 
cord to the AC outlet.   （⇒  Section 2.5 ） 
The media is not loaded 
properly.  Reload the media properly.  
（
⇒  Section 2.7 ） 
The interface cable is not 
connected properly.    Connect the interface cable again.  
（
⇒  Section 2.4 ） 
Media is not issued.  
The media sensor is dirty.   Clean the media sensor.   （⇒  Section 3.1.2 ） 
A ribbon is not loaded though 
the thermal transfer mode is 
selected.  Load a ribbon.  
（
⇒  Section 2.8 ） 
Thermal paper is not loaded 
though the direct thermal mode 
is selected.    Load a thermal paper roll.  
（
⇒  Section 2.7 ） 
The media is not loaded 
properly.  Reload the media properly.  
（
⇒  Section 2.7 ） 
Nothing is printed.  
Print data is not sent from the 
host computer.  Send print data.  
TOSHIBA TEC approved media 
is not used.   Replace the media with TOSHIBA TEC 
approved one.  
 
TOSHIBA TEC approved 
ribbon is not used.  Replace the ribbon with TOSHIBA TEC 
approved one 
 
Poor print 
The print head is dirty.   Clean the print head.  （⇒  Section 3.1.1 ） 
WARNING! 
If a problem cannot be solved by taking actions described in this chapter, do not at\
tempt to repair the 
printer.  Turn off and unplug the printer.  Then contact an authorised TO\
SHIBA TEC service 
representative for assistance.   
						

							
4. TROUBLESHOOTING ENGLISH VERSION EO1-33087 4.2 Status Lamp 
E4- 2 
 
Symptom Cause Solutions 
The print head is dirty.  Clean the print head.  
（⇒  Section 3.1.1 ） Missing dots 
The print head elements are 
partly broken.   When the missing dots affect printouts, turn 
off the printer and contact the nearest 
TOSHIBA TEC representative to ask for 
replacement of the print head.   
TOSHIBA TEC approved media 
is not used.  Replace the media with TOSHIBA TEC 
approved one.   Labels are not separated 
from the backing paper 
smoothly. (When the 
optional strip unit is 
fitted.)  Label loading method is 
incorrect.  
Load the label properly. (
⇒ Section 2.7) 
Peel-off issue cannot be 
performed. (When the 
optional strip unit is 
fitted.)  The strip sensor does not work 
due to intense ambient light.  
Fit the Shade Plate supplied with the strip 
unit.
（⇒  Section 2.7 ） 
 
 
Media cannot be cut  cleanly. (When the 
optional cutter unit is 
fitted.)   The cuter blade has reached the 
end of its useful life. 
Turn off the printer and contact the nearest 
TOSHIBA TEC representative to ask for 
replacement of the cutter unit.   
 
4.2 Status Lamp 
 
Color Status Cause Solutions 
Green Lights up Stand-by  Normal 
Green  Flashing fast  Communicating with a host  Normal 
Green Flashing 
slowly Printing is temporarily 
stopped (paused.)  Press the [FEED] Button.  Printing is 
resumed.   
Green/Red Flashing 
slowly The print head temperature 
exceeded the upper limit.  Stop printing and allow the print head to cool 
until the indicator lamp lights up in green.  If 
the indicator lamp does not light up in green 
or this problem occurs frequently, contact the 
nearest TOSHIBA TEC representative.   
Red  Lights up  A communication error 
occurred. (Only when the 
RS-232C is used.)  Turn off the power switch and back to on.  
Or press the [FEED] Button.  If this problem 
frequently occurs, turn off the printer and 
contact the nearest TOSHIBA TEC 
representative.   
Red  Flashing fast  A paper jam occurred. 
Remove the jammed media, reload the 
media, and press the [FEED] Button. 
（⇒  Section 4.3 ）  
Red Flashing at 
medium speed  The media is ended.  Load a new media roll and press the [FEED] 
Button.  （⇒  Section 2.7 ） 
Red Flashing 
slowly An issue or feed was 
attempted with the top cover 
opened.  Close the top cover completely, and press the 
[FEED] button.  Printing is resumed.   
Orange  Flashing fast  A paper jam occurred din the 
cutter unit.  (Only when the 
cutter unit is fitted.)  Remove the jammed media, reload the 
media, and press the [FEED] Button.   
(
⇒  Section 4.3 ）  
Orange Flashing at 
medium speed  The ribbon is ended. 
Load a new ribbon and press the [FEED] 
Button.  (⇒ Section 2.7 ） 
 
None  Unlit  The top cover is open.  Close the top cover completely  
						

							
4. TROUBLESHOOTING ENGLISH VERSION EO1-33087 4.3 Removing Jammed Media 
E4- 3 
Flashing speed of the LED  Status  Flashing interval 
Flashing slowly  1 sec. 
Flashing at medium speed  0.5 sec. 
Flashing fast  0.2 sec. 
 
 
 
4.3  Removing Jammed Media 
This section describes in detail how to remove jammed media from the printer.  
  
 
 
 
1.   Turn the power off. 
2.   Open the Top Cover and remove the media roll. 
3.   Open the Ribbon Access Cover and remove the ribbon. 
4.   Remove the jammed media from the printer.  DO NOT USE any sharp implements or tools as these could 
damage the printer. 
5.   Clean the Print Head and Platen, then rem ove any further dust or foreign substances.  
6.   Load the media and ribbon again, and close the Ribbon Access Cover and the Top Cove\
r.
 
CAUTION! 
Do not use any tool that  may damage the print head.  
						

							
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33087 A1.1 Printer
 
EA1- 1 
APPENDIX 1  SPECIFICATIONS 
Appendix 1 describes the printer specifications a nd supplies for use on the B-EV4T printer.  
 
A1.1 Printer 
The following are the printer specifications.    
Item B-EV4T-GS14-QM-R 
AC100 to 240V, 50/60 Hz 
 
100 to 120V: 2.94A, 70.6W maximum, 200 to 240V: 2.97A, 71.3W maximum 
100 to 120V: 0.94A, 2.25W maximum, 200 to 240V: 0.94A, 2.25W maximum Supply voltage 
Power consumption 
     During a print job 
     During standby 
Power supply 
Operating temperature range 
Storage temperature range 
Relative humidity 
Humidity for storage 
Ventilation for storage 
Resolution 
Printing method 
Issue mode 
Printing speed 
      In the batch/cut mode 
 
      In the strip mode 
Available media width 
(including backing paper) 
Effective print width (max.) 
Dimension (W  × D  × H) 
Weight 
Available bar code types 
 
 
Available two-dimensional code 
Available bar code font 
 
 
Rotations 
Standard interface  100 to 240V universal switching power supply 
5
°C to 40 °C (41 °F to 104 °F) 
-40 °C to 60 °C(-40 °F to 140 °F) 
25% to 85% RH (no condensation) 
10% to 90% RH (no condensation) 
Free air environment 
203 dpi (8 dots/mm) 
Thermal transfer and Direct thermal  
Batch, Strip (option), Cut (option) 
 
50.8 mm/sec. (2”/sec.), 76.2 mm/sec. (3”/sec.), 101.6 mm/sec. (4”/sec.), 
127 mm/sec. (5”/sec.) 
50.8 mm/sec. (2”/sec.), 76.2 mm/sec. (3”/sec.) 
25.4 mm (1.0”) to 112 mm (4.4”) 
  
108.0 mm (4.25”) 
198.0 mm  × 258.0 mm  × 173.0 mm (7.8”  × 10.2”  × 6.8”) 
2.4 kg (5.29 lb) (Excluding media and ribbon) 
EAN8/13, EAN8/13 add on 2&5, UPC-A, UPC-E, UPC-A add on 2&5, 
CODE39, CODE93, CODE128, EAN128, NW7, MSI, Industrial 2 of 5, ITF, 
RM4SCC, KIX-Code, POSTNET, PLESSEY, RSS14 
Data matrix, PDF417, QR C ode, Maxi Code, Micro PDF417 
Times Roman (6 sizes), Helvetica (6 si zes), Presentation (1 size), Letter Gothic 
(1 size), Courier (2 sizes), Prestige Elite (2 sizes), OCR-A (1 t\
ype), OCR-B (1 
type), Kanji (3 sizes) 
0 °, 90 °, 180 °, 270 ° 
Serial interface (RS-232C) 
Parallel interface (Centronics) 
USB (V2.0) 
Ethernet interface (10/100 Base) 
SD Card Slot 
 
 
 
 NOTES: 
•   Data Matrix
TM is a trademark of International Data Matrix Inc., U.S.  
•   PDF417TM is a trademark of Symbol Technologies Inc., US. 
•   QR Code is a trademark of DENSO CORPORATION. 
•   Maxi Code is a trademark of United Parcel Service of America, Inc., U.S. 
•   Please use TOSHIBA TEC recommended SD cards.  The SD  Cards are available from your nearest TOSHIBA TEC 
representative or TOSHIBA TEC Head Quarters. 
 
						

							
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33087 A1.2 Options
 
EA1- 2 
Item B-EV4T-TS14-QM-R 
AC100 to 240V, 50/60 Hz 
 
100 to 120V: 2.3A, 55.2W maximum, 200 to 240V: 2.29A, 55.0W maximum  
100 to 120V: 0.94A, 2.24W maximum, 200 to 240V: 0.93A, 2.23W maximum Supply voltage 
Power consumption 
     During a print job 
     During standby 
Power supply 
Operating temperature range 
Storage temperature range 
Relative humidity 
Humidity for storage 
Ventilation for storage 
Resolution 
Printing method 
Issue mode 
Printing speed 
      In the batch/cut mode 
 
      In the strip mode 
Available media width 
(including backing paper) 
Effective print width (max.) 
Dimension (W  × D  × H) 
Weight 
Available bar code types 
 
 
Available two-dimensional code 
Available bar code font 
 
 
Rotations 
Standard interface  100 to 240V universal switching power supply 
5
°C to 40 °C (41 °F to 104 °F) 
-40 °C to 60 °C(-40 °F to 140 °F) 
25% to 85% RH (no condensation) 
10% to 90% RH (no condensation) 
Free air environment 
300 dpi (12 dots/mm) 
Thermal transfer and Direct thermal  
Batch, Strip (option), Cut (option) 
 
50.8 mm/sec. (2”/sec.), 76.2 mm/sec. (3”/sec.), 101.6 mm/sec. (4”/sec.), 
 
50.8 mm/sec. (2”/sec.) 
25.4 mm (1.0”) to 112 mm (4.4”) 
  
105.7 mm (4.16”) 
198.0 mm  × 258.0 mm  × 173.0 mm (7.8”  × 10.2”  × 6.8”) 
2.4 kg (5.29 lb) (Excluding media and ribbon) 
EAN8/13, EAN8/13 add on 2&5, UPC-A, UPC-E, UPC-A add on 2&5, 
CODE39, CODE93, CODE128, EAN128, NW7, MSI, Industrial 2 of 5, ITF, 
RM4SCC, KIX-Code, POSTNET, PLESSEY, RSS14 
Data matrix, PDF417, QR C ode, Maxi Code, Micro PDF417 
Times Roman (6 sizes), Helvetica (6 si zes), Presentation (1 size), Letter Gothic 
(1 size), Courier (2 sizes), Prestige Elite (2 sizes), OCR-A (1 t\
ype), OCR-B (1 
type), Kanji (3 sizes) 
0 °, 90 °, 180 °, 270 ° 
Serial interface (RS-232C) 
Parallel interface (Centronics) 
USB (V2.0) 
Ethernet interface (10/100 Base) 
SD Card Slot 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES: 
•   Data Matrix
TM is a trademark of International Data Matrix Inc., U.S.  
•   PDF417TM is a trademark of Symbol Technologies Inc., US. 
•   QR Code is a trademark of DENSO CORPORATION. 
•   Maxi Code is a trademark of United Parcel Service of America, Inc., U.S. 
•  Please use TOSHIBA TEC recommended SD cards.  The SD  Cards are available from your nearest TOSHIBA TEC 
representative or TOSHIBA TEC Head Quarters.

 
						

							
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33087 A1.2 Options
 
EA1- 3 
A1.2 Options 
  Option Name  Type  Description 
AC Adapter Cover  B-EV904-AC-QM-R  Attached  to the printer bottom for housing the AC 
adapter. 
Cutter module   B-EV204-F-QM-R  B-EV204-P-QM-R  A cutter unit that makes full cuts. 
A cutter unit that makes partial cuts.
 
Strip module  B-EV904-H-QM-R  When attached to the front of the Media Outlet, 
this module allows the on-demand strip issue by 
detecting the presence or lack of a label.
 
External media roll hanger B-EV904-PH-QM-R  When  this option is attached to the printer, a 
media roll with an outer roll diameter up to 
203mm (8”) and inner core diameter of 76.2mm 
(3”) can be used.  
 
 
 
 
 
A1.3 Media 
Please make sure that the media to be used is appr oved by TOSHIBA TEC.  The warranties do not apply to 
problems caused by using media that is not approved by TOSHIBA TEC. 
For information regarding TOSHIBA TEC-approved me dia, please contact a TOSHIBA TEC authorised 
representative.  
 
A1.3.1 Media Type 
The table below shows the size and shape of th e media that can be used on this printer. 
 
NOTE:  
The above options are available from your nearest TO SHIBA TEC representative or TOSHIBA TEC Head Quarters.
e
f
c 
dFeed Direction
Black Mark 
(on reverse side)  Tag paper 
Cut position
Black Mark 
(on reverse side) 
c 
e
g
d
 
Label
 
g
h