ThermovisionFLIR PTSeries Installation Manual

							Installation 
Manual
PT-Series 
						

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© 2013 FLIR Commercial Systems, Inc. All rights reserved worldwide. No parts of this manual, in whole or in part, 
may be copied, photocopied, translated, or transmitted to any electronic medium or machine readable form without 
the prior written permission of FLIR Commercial Systems, Inc.
Names and marks appearing on the products herein are either registered trademarks or trademarks of FLIR 
Commercial Systems, Inc. and/or its subsidiaries. All other trademarks, trade names, or company names 
referenced herein are used for identification only and are the property of their respective owners.
This product is protected by patents, design patents, patents pending, or design patents pending.
The contents of this document are subject to change. 
FLIR Commercial Systems, Inc.
70 Castilian Drive
Goleta, CA 93117
Phone: 888.747.FLIR (888.747.3547)
International: +1.805.964.9797
http://www.flir.com
Important Instructions and Notices to the User:
Modification of this device without the express authorization of FLIR Commercial Systems, Inc. may void the user’s 
authority under FCC rules to operate this device.
Modification of this device without the express authorization of FLIR Commercial Systems, Inc., may void the 
user’s authority under the FCC Rules to operate this device.
Note 1: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to 
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference 
when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate 
radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful 
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful 
interference in which case the user will be required to correct the interference at his own expense. Shielded cables 
must be used to connect this device to other devices.
Note 2: If ferrites are supplied with this equipment, the equipment was tested for compliance with the FCC limits for 
a Class A digital device using power cables with the ferrites installed. When connecting one or two power cables to 
the equipment, the supplied ferrites must be used with this equipment.
Industry Canada Notice: 
This Class B digital apparatus complies with Canadian ICES-003.
Avis d’Industrie Canada:
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Proper Disposal of Electrical and Electronic Equipment (EEE)
The European Union (EU) has enacted Waste Electrical and Electronic Equipment Directive 2002/
96/EC (WEEE), which aims to prevent EEE waste from arising; to encourage reuse, recycling, and 
recovery of EEE waste; and to promote environmental responsibility.
In accordance with these regulations, all EEE products labeled with the “crossed out wheeled bin” 
either on the product itself or in the product literature must not be disposed of in regular rubbish 
bins, mixed with regular household or other commercial waste, or by other regular municipal waste 
collection means.  Instead, and in order to prevent possible harm to the environment or human 
health, all EEE products (including any cables that came with the product) should be responsibly discarded or 
recycled.
To identify a responsible disposal method where you live, please contact your local waste collection or recycling 
service, your original place of purchase or product supplier, or the responsible government authority in your area. 
Business users should contact their supplier or refer to their purchase contract. 
						

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Table of Contents
Ta b l e  o f  C o n t e n t s
 PT-Series Camera Installation
1.1 Warnings and Cautions 1-1
1.2 References 1-1
1.3 Camera Overview 1-1
1.4 Installation Overview 1-2
1.4.1 Camera Connection Options 1-2
1.4.2 Supplied Components 1-3
1.4.3 Required Components 1-3
1.5 Location Considerations 1-3
1.5.1 Bench Testing 1-3
1.5.2 Prior to Cutting/Drilling Holes 1-4
1.5.3 Camera Mounting 1-4
1.5.4 Removing the Back Cover 1-5
1.5.5 Cable Gland Sealing 1-5
1.5.6 Cable Glands and Spare Parts Kit 1-5
1.5.7 Cable Gland Seal Inserts 1-6
1.6 Camera Connections 1-6
1.6.1 Connecting power 1-6
1.6.2 Video Connections 1-6
1.6.3 Ethernet Connection 1-8
1.6.4 Serial Connection 1-8
1.7 Serial Communications Overview 1-8
1.8 Serial Communications Settings - Hardware DIP Switches 1-8
1.9 PT-Series Camera Specifications 1-11
 Basic Operation and Configuration
2.1 Nexus IP Camera 2-1
2.1.1 Nexus Server Configuration 2-1
2.1.2 Serial and/or IP Communications 2-1
2.1.3 Serial Communications 2-2
2.1.4 Ethernet Communications 2-2
2.2 Basic Test and Configuration Steps 2-3
2.3 Camera Bench Test 2-3
2.4 Web Browser Interface 2-4
2.4.1 Log into the Camera Web Page 2-4
2.4.2 Camera Control and Status 2-5
2.4.3 Web Control Panel 2-6
2.4.4 Help 2-8
2.4.5 Log Off 2-8
2.5 Bench Test Using FSM 2-8
2.5.1 Running FSM 2-8
2.6 Basic Camera Configuration 2-11
2.6.1 Expert and Admin Accounts 2-11
2.6.2 Maintenance Menu 2-12
2.6.3 LAN Settings 2-13
2.6.4 Services (Date and Time Settings) 2-14 
						

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2.6.5 Security Settings 2-15
2.6.6 Configuration File 2-16
2.7 Thermal Imaging Overview 2-17
2.8 Troubleshooting Tips 2-19
2.9 General Errors 2-22
2.10 Restoring the Factory Settings 2-24
2.11 Setting the IP address on a Windows PC 2-25
 Serial Address: Decimal To Binary Conversion
3.1 Address Conversion Table 3-1 
						

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1PT-Series Camera Installation
This manual describes the installation of the PT-Series cameras. If you need help during the installation 
process, please call to speak with our support experts (877-773-3547). All installers and integrators are 
encouraged to take advantage of the training offered by FLIR; visit
 http://www.flir.com/training for more information.
This manual includes the following topics: 
• Installation Overview
• Mounting the camera and its components 
• Connecting the electronics
• Bench testing the camera
• Basic configuration and operation of the camera
• Camera Specifications
For safety, and to achieve the highest levels of performance from the PT-Series camera system, always 
follow the warnings and cautions in this manual when handling and operating the camera system.
1.1 Warnings and Cautions
Warning!
Caution!
1.2 References
PT-SERIES Camera Mechanical Interface Control Document (ICD) (FLIR Doc # 427-0032-00-19)
• Available on the documentation CD or from the FLIR website, provides further details regarding 
mechanical dimensions and mounting for the PT-Series camera. 
Nexus IP Camera Configuration Guide (FLIR Doc # 427-0030-00-28) 
• Available on the documentation CD or from the FLIR website, provides further details on using a web 
browser to configure the PT-Series camera. 
1.3 Camera Overview
If mounting the PT-Series camera on a pole, tower or any elevated location, use industry standard 
safe practices to avoid injuries.
Except as described in this manual, do not open the PT-Series camera for any reason. Disassembly 
of the camera (including removal of the cover) can cause permanent damage and will void the 
warranty.
Be careful not to leave fingerprints on the PT-Series camera’s infrared optics.
The PT-Series camera requires a power supply of 24 Volts. Operating the camera outside of the 
specified input voltage range or the specified operating temperature range can cause permanent 
damage. 
						

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The PT-Series camera is both an analog and an IP camera. The video from the camera can be viewed 
over a traditional analog video network or it can be viewed by streaming it over an IP network using 
MPEG-4, M-JPEG and H.264 encoding. Analog video will require a connection to a video monitor or 
an analog matrix/switch. The IP video will require a connection to an Ethernet network switch and a 
computer with the appropriate software for viewing the video stream.
1.4 Installation Overview
The PT-Series Camera is a multi-sensor camera system on a pan/tilt platform. Combinations of an 
infrared camera and a visible-light video camera are intended for outdoor installations.
The PT-Series camera is intended to be mounted on a medium-duty fixed pedestal mount or wall 
mount commonly used in the CCTV industry. Cables will exit from the back of the camera housing. 
The mount must support up to 45 lbs. (20 KG). The camera can be controlled through either serial or 
IP communications. The camera operates on 21 - 30 VAC or 21 - 30 VDC. In order to access the 
electrical connections and install the cables, it is necessary to temporarily remove the back cover of 
the camera housing. 
1.4.1 Camera Connection Options
Camera connections are made through water-tight cable gland seals on the rear of the camera. Refer 
to section 1.5.5 “Cable Gland Sealing” on page 1-5 to ensure the glands are used correctly and the 
connections are properly sealed.
The camera can be powered with a conventional power supply, using 21 - 30 VAC or 21 - 30 VDC. 
The PT-Series Camera can produce analog or digital (IP) video output (or both). Analog video will 
require at least one connection to a video monitor or an analog video matrix switch. In most analog 
installations, two video connections will be used—one for the thermal camera video, and one for the 
daylight camera video. The camera provides two BNC connectors for these video channels.
An Ethernet connection is provided for IP video streaming and for command and control 
communications (pan/tilt/zoom/etc.). A web browser can be used for camera configuration and 
maintenance (software/firmware updates). On some models, a web browser can also be used for IP 
video streaming and for command and control.
For analog installations that are not using Ethernet/IP, a serial cable (RS232 or RS422) can optionally 
be connected and used for command and control communications, supporting either Pelco D or 
Figure 1-1: PT-Series CameraShipping plugs only -
Remove before installing 
						

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Bosch protocols. In installations using analog video and serial communications, it is recommended an 
Ethernet cable should also be installed for camera configuration, operation, and troubleshooting. 
For installations where the camera is mounted on a tower or pole or other location that may be difficult 
to access, it is recommended the Ethernet connection should be installed from the camera down to 
ground level at a minimum, to allow easier access.
1.4.2 Supplied Components
The PT-Series camera includes these standard components:
• Multi-sensor Pan/Tilt Camera Unit 
• Cable Glands and Spare Parts kit
• FLIR Sensors Manager CD
• PT-Series Camera Documentation Package
1.4.3 Required Components
The installer will need to supply the following items; the lengths are specific to the installation.
• Electrical wire, for system power; up to 100’ (3-conductor, shielded, gauge determined by cable 
length and supply voltage. Refer to Figure 1-3 on page 1-7 for additional information)
• Camera grounding strap
• Coaxial RG59U video cables (BNC connector at the camera end) for analog video
• Shielded Category 6 Ethernet cable for control, streaming video, and for software upgrades.
• Optional serial cable for serial communications.
• Miscellaneous electrical hardware, camera mount (with stainless steel washers and bolts), 
connectors, and tools
1.5 Location Considerations
The camera will require connections for power, communications (IP Ethernet, and/or serial 
communications), and video.
Important Note
Ensure that cable distances do not exceed the specifications and that cables adhere to all local and 
Industry Standards, Codes, and Best Practices.
Important Note
1.5.1 Bench Testing
Connect the power, video, serial, and Ethernet connections and confirm that the video is displayed on 
a monitor when the power is turned on. Confirm the camera can be controlled by moving it (pan/tilt). 
Install all cameras with an easily accessible Ethernet connection to support future software 
upgrades. 
If the camera is to be mounted on a pole or tower or other hard-to-reach location, connect and 
operate the camera as a bench test at ground level prior to mounting the camera in its final location.  
						

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For configuration and basic setup information using the onboard web server, refer to Basic Operation 
and Configuration on page 2-1.
1.5.2 Prior to Cutting/Drilling Holes
When selecting a mounting location for the PT-Series camera, consider cable lengths and cable 
routing. Ensure the cables are long enough given the proposed mounting locations and cable routing 
requirements. 
Use cables that have sufficient dimensions to ensure safety (for power cables) and adequate signal 
strength (for video and communications). 
1.5.3 Camera Mounting
Caution!
PT-Series cameras must be mounted upright on top of the mounting surface, with the base below the 
camera. The unit should not be hung upside down.
Once the mounting location has been selected, verify both sides of the mounting surface are 
accessible.
Use a thread locking compound such as Loctite 242 or equivalent with all metal to metal threaded 
connections.
When lifting the PT-Series camera use the camera body and base, not the tubes.
Not to scale
Figure 1-2: PT-Series Camera Mounting
0
0.28
All dimensions in inches
0
2X 3.19 ± .02
2X 3.19 ± .02
2X 2.72 ± .02 2X 2.72 ± .024X Ø.354 THRU
Pan AxisTilt Axis 
						

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Once the holes are drilled in the mounting surface, install four (4) stainless steel 5/16 or M8 bolts with 
stainless steel washers and lock washers through the base of the camera. 
Important Note
1.5.4 Removing the Back Cover
Use a 2.5mm hex key to loosen the 
four captive screws and remove the 
cover, exposing the connections at the 
back of the camera. There is a 
grounding wire connected between the 
case and the back cover 
1.5.5 Cable Gland Sealing
Proper installation of cable sealing 
glands and use of appropriate 
elastomer inserts is critical to long term 
reliability. Cables enter the camera 
mount enclosure through liquid-tight 
compression glands. Be sure to insert 
the cables through the cable glands on 
the enclosure before terminating and 
connecting them (the connectors will not fit through the cable gland). Leave the gland nuts loosened 
until all cable installation has been completed. Inspect and install gland fittings in the back cover with 
suitable leak sealant and tighten to ensure water tight fittings. Teflon tape or pipe sealant (i.e. DuPont 
RectorSeal T™) are suitable for this purpose. 
1.5.6 Cable Glands and Spare Parts Kit
The kit contains the two 3/4” cable glands and gland 
seal plugs required for non-conduit installations.
The remaining parts included in the kit are:
•a spare ground wire
• a spare ground nut and lock washer
• two spare power terminal block plugs
• two spare serial port terminal block plugs
• four spare F-Series back cover screws
• four spare PT-Series back cover screws
Always use stainless steel washers on the four camera base mounting holes, especially in locations 
where the camera base is exposed to a damp or salt environment. Ensure that the camera base finish 
remains intact when it is secured to its mount. Contact between the stainless steel fasteners and any 
bare aluminum will cause galvanic corrosion which will shorten the life of the installation. 
						

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1.5.7 Cable Gland Seal Inserts
The PT-Series camera comes with two 3/4” 
NPT cable glands, each with a three hole 
gland seal insert. Cables may be between 
0.23 to 0.29 od. Up to six cables may be 
installed. Plugs are required for the insert 
hole(s) not being used. The photograph at the 
right shows two power cables, an Ethernet 
cable, a serial control cable (no analog video 
is installed), and two gland seal plugs.
If non-standard cable diameters are used, you 
may need to locate or fabricate the 
appropriate insert to fit the desired cable. 
FLIR Commercial Systems, Inc. does not 
provide cable gland inserts other than what is 
supplied with the system.
Note
1.6 Camera Connections
1.6.1 Connecting power
The camera itself does not have an on/off switch. Generally the PT-Series camera will be connected to 
a circuit breaker and the circuit breaker will be used to apply or remove power to the camera. If power 
is supplied to it, the camera will be in one of two modes: Booting Up or Powered On.
The power cable supplied by the installer must use wires that are sufficient size gauge (16 AWG 
recommended) for the supply voltage and length of the cable run, to ensure adequate current carrying 
capacity. Always follow local building codes!
Ensure the camera is properly grounded. Typical to good grounding practices, the camera chassis 
ground should be provided using the lowest resistance path possible. FLIR requires using a 
grounding strap anchored to the grounding lug on the back plate of the camera housing and 
connected to the nearest earth-grounding point. 
Note
1.6.2 Video Connections
The analog video connections on the back of the camera are BNC connectors. The camera also 
provides an RCA video connector that can be used to temporarily monitor the video output.
The video cables used should be rated as RG59U or better to ensure a quality video signal.
Insert the cables through the cable glands on the enclosure before terminating and connecting them. 
(In general, the terminated connectors will not fit through the cable gland.) If a terminated cable is 
required, you can make a clean and singular cut in the gland seal to install the cable into the gland 
seal.
The terminal blocks for power connections will accept a maximum 16 AWG wire size.
Camera
Serial ControlEthernet
Heater
Gland seal plugs
Ground
Lug
Power
Power