Tenda Router 11N User Manual

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Appendix 2 Product Features 
 
 Supports  IEEE  802.11n,  IEEE  802.11g,  IEEE  802.11b,  IEEE  802.3  and  IEEE 
802.3u standards. 
 High  gain  omni-directional  antenna,  with  strong  signals  and  long  transmission 
distance. 
 Wireless transmission rate up to 150Mbps or 300 Mbps 
 Provides  one  10/100Mbps  auto-negotiation  Ethernet  WAN  port  to  connect  to  the 
Wide Area Network 
 Provides  four  10/100Mbps  auto-negotiation  Ethernet  LAN  ports  to  connect  to  the 
Local Area Network 
 Supports Auto MDI/MDIX  
 Supports  xDSL/Cable  MODEM,  static  and  dynamic  IP  in  community  broadband 
networking 
 Includes router, wireless access point, four-port switch and firewall all in one 
 SupportsWPA-PSK,WPA2-PSK,andWPA-PSK&WPA2-PSK mixed security modes 
 Supports WPS button 
 Supports hidden SSID function and MAC address-based access control 
 Supports WMM to make your audio and video smoother 
 Supports SNTP 
 Supports UPnP and DDNS 
 Supports WDS to extend wireless network  
 Supports  wireless  WAN  and  allows access  to  ISP’s  wireless  hotspots  to  share 
Internet  access  with multiple computers  (this function  applies  only to some  of the 
products). 
 Supports virtual server, DMZ host 
 Provides syslog to record the running status of the router 
 
 
 
 
 
 
  
						

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Appendix 3 FAQ 
 
This  section provides some solutions  to  the  problems  which  may  occur during  the 
router’s  installation  or  usage.  The  instructions  below  may  help  you  deal  with  the 
problems. If your problem is  not  in  the list,  please log  into  our  website www.tenda.cn or 
send an E-mail to [email protected], and we will reply to you at the earliest time. 
1. Can not log in to the Web-based Utility of the router after you enter the IP address in 
the address field? 
 
Step  1: Check  if  the  router  is working  correctly,  after the  device  is  powered  on  for  a  few 
seconds, the SYS indicator on the front panel should light up. If it is not, please contact us.  
Step  2: Check  the  network  cables  are  connected  correctly and  the  corresponding  LED 
indicator lights  up. Sometimes,  the  indicator lights  up,  but  it  does  not  mean  it  is 
functioning.  
Step  3: Run “Ping”  command  and  check  if  it  can  ping  the  Router’s  LAN  IP  address 
192.168.0.1 (open “Command Prompt” and type “Ping 192.168.0.1” and then enter). If it 
is  OK,  please  make  sure  your  browser  does  not  access  the  Internet  by  proxy  server.  If 
the  ping  fails,  you  can  press  the  “RESET”  button  for  7  seconds  to  restore  to  default 
settings. And then repeat the ping operation. If it still does not work, please contact us. 
 
2. Forgot the login password and cannot enter the Web-based Utility. What can I  
do? 
Press the “RESET” button for 7 seconds to restore the Router to default settings. 
 
3. The computer connected with the Router shows IP address conflict. What can  
do? 
Check  if  there  are  other  DHCP  servers  in  the  LAN and  if  there  are  then  disable  them. 
The default IP address of the router is 192.168.0.1 please maker sure the address is not 
being used by any other  device.  If  there  are two  computers  with  the  same  IP  address, 
please change one of them. 
 
4. I cannot use E-mail and access the Internet. What can I do? 
Sometimes happens with ADSL  connection  and  Dynamic  IP  users. You may need to  
						

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modify  the  default  MTU  value  (1492). Please  open the  “WAN  Setting” and modify  the 
MTU value with the recommended value as 1450 or 1400. 
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
5.How to share my computer’s resource with other users in Internet？ 
If you  want  Internet  users  to  access  the  internal  server  via  the  router  such  as:  e-mail 
server, Web, FTP. You can configure the “Virtual Server”. 
Step 1: create your internal server, make sure the LAN users can access these servers 
and know related service port. For example, Web server’s port is 80; FTP is 21; SMTP is 
25 and POP3 is 110. 
Step 2: In the router’s web click “Virtual Server” and select “Port Range Forwarding”. 
Step 3: Input  the service  port provided by the router (i.e.  the  external port) for mapping 
the internal and external network, for example, 80-80. 
Step 4: input the internal Web service port, for example, 80-80. 
Step  5: Input  the  internal  server’s  IP address.  For  example, if your  Web  server’s  IP 
address is 192.168.0.10, please input it. 
Step 6: select the communication protocol used by your internal host: TCP, UDP, Both. 
Step 7: click “Ok” to activate the settings. 
The following table lists some well-known applications and their respective service ports:  
Server Protocol Service Port 
WEB Server TCP 80 
FTP Server TCP 21 
Telnet TCP 23 
NetMeeting TCP 1503、1720 
MSN 
Messenger TCP/UDP 
File Send:6891-6900(TCP) 
Voice:1863、6901(TCP) 
Voice:1863、5190(UDP) 
PPTP VPN TCP 1723 
Iphone5.0 TCP 22555 
SMTP TCP 25 
POP3 TCP 110 
  
						

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Appendix 4 Clear Wireless Configuration  
 
Clear Wireless configuration file under windows XP 
1. Right click “My Network Places” on your computer desktop and select “Properties”.    
 
2. Right click “Wireless Network Connections” and select “Properties”. 
 
3.  Click  “Wireless  Network  Configuration”  and  clear  the  corresponding  wireless 
configuration file as shown below.  
						

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 Clear Wireless configuration file under windows 7 
1. Right click “Network” and click “Properties”. 
 
2. Click “Manage wireless networks” on the left side of the window. 
  
						

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3. Delete the corresponding configured file in the “Manage wireless networks”. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
						

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Appendix 5 Regulatory Information 
 
EU Declaration or Declaration of Conformity  
Hereby,  SHENZHEN  TENDA  TECHNOLOGY  CO.,LTD,  declares  that  this  Wireless 
Broadband  Router  is  in  compliance  with  the  essential  requirements and  other  relevant 
provisions of Directive 1999/5/EC.  
FCC Statement 
This equipment has been tested and found to comply with the limits for a Class B digital 
device,  pursuant  to  part  15  of  the  FCC  rules.  These  limits  are  designed  to  provide 
reasonable  protection  against  harmful  interference  in  a  residential  installation.  This 
equipment generates uses  and  can  radiate  radio  frequency  energy  and,  if  not  installed 
and  used  in  accordance  with  the  instructions,  may  cause  harmful  interference  to  radio 
communications.  However,  there  is  no  guarantee  that  interference  will  not  occur  in  a 
particular installation. If this equipment does cause harmful interference  
to  radio  or  television  reception,  which  can  be  determined  by  turning  the  equipment  off 
and  on,  the  user  is encouraged  to  try  to  correct  the  interference  by  one  or  more  of  the 
following measures: 
-Reorient or relocate the receiving antenna. 
-Increase the separation between the equipment and receiver. 
-Connect the equipment into an outlet on a circuit different from that to which the receiver 
is connected. 
-Consult the dealer or an experienced radio/TV technician for help. 
To  assure continued compliance,  any  changes  or modifications  not  expressly  approved 
by  the  party  responsible  for  compliance  could  void  the  user’s  authority  to  operate  this 
equipment.  (Example- use  only shielded  interface  cables  when  connecting  to computer 
or peripheral devices). 
“The  antenna(s)  used  for  this  transmitter  must  not  be  co-located  or  operating  in 
conjunction with any other antenna or transmitter.”  
FCC Radiation Exposure Statement 
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled 
environment.  This  equipment  should  be  installed  and  operated  with  the  minimum 
distance of 20 cm. Operation is subject to the following two conditions: 
1) This device may not cause interference, and 
2)  This  device  must  accept  any  interference,  including  interference  that  may  cause 
undesired operation of the device.  
						

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Caution!  
The  manufacturer  is  not  responsible  for  any  radio  or  TV  interference  caused  by 
unauthorized  modifications  to  this  equipment.  Such  modifications  could  void  the  user 
authority to operate the equipment.