Telephone 3Com Nbx Business Telephone Instructions Manual

							Hold a Call
To place a call on hold, press Hold. To return to the call, 
press the Access button where the call is being held. 
The indicator light to the left of a line on hold blinks slowly. 
Transfer a Call
1. While on a call, press Transfer. 
2. Dial the number to which you want to transfer the call. 
3. As soon as you hear ringing, press Transfer again 
or, when the recipient answers, announce the call to 
them and then press Transfer again.
4. Hang up. 
Conference Calls
1. While on the first call, press Conference. 
2. Place a call to another party, wait for that party to 
answer, and then press Conference again. 
3. Repeat steps 1 and 2 to add further parties.
A conference can include up to 4 parties, either internal or 
external, as long as there is at least one internal party. The 
conference ends when the last internal party hangs up.
nTo place a conference call on hold, press Hold. The 
other parties can still talk to each other, but they cannot 
hear you. 
nTo transfer a conference, press Tr a n s f e r. Dial the 
number to which you want to transfer the call, and 
once you hear ringing, press Transfer again.
Call Park — Retrieve a Parked Call
From any NBX telephone, dial the Call Park Extension to 
which the call was parked (extensions 601 – 609).
Call Park — Park a Call
1. While on a call, press the Call Park Access button
or if Call Park is not assigned to an Access button on 
your telephone, press the Feature button and dial the 
Call Park Feature Code, 444.
2. Dial a Call Park Extension. The system reserves 
601 – 609 as Call Park Extensions.
The call will now be parked until retrieved or the caller 
hangs up.
Handsfree Answer on Intercom
Press Handsfree. When a call arrives, a tone sounds, and 
the speakerphone activates. Handsfree works with internal 
calls only.
Mute a Call
While on speakerphone, press the Mute button. You can 
hear the caller, but the caller cannot hear you. 
To enable the microphone, press Mute again.
The Mute feature works with the speakerphone only—not 
the handset.
Call Pickup — Pick Up a Call
1. Pick up the handset.
2. Press the Feature button followed by 455 for a direct 
call pickup, or 456 for a group pickup.
3. Enter the extension number or group number as 
required.
Hunt Groups — Log In
1. Pick up the handset.
2. Press the Feature button, followed by 840.
3. Enter the extension number of the hunt group.
4. Enter the password for the hunt group.
5. To log out, press the Feature button followed by 860.
LCD User Directory Dialing
1. Press either the scroll up or scroll down button 
on the telephone to access the user directory 
form the display panel.
2. Continue scrolling to find the person you want 
to dial, or use the dialpad to jump to a name in the list 
begining with a particular letter. Example: Press 4 twice 
to jump to names beginning with the letter ‘H’.
The three soft buttons below the display panel are used 
for Select - Back - Exit.
3. Press Select to dial the extension or Exit to close the 
directory.
Volume Adjustment
nTo raise or lower the Handset volume, press the 
volume control buttons repeatedly while the 
handset is off the hook. 
nTo raise or lower the Speaker volume, press 
Speaker, and then press the volume control buttons. 
nTo raise or lower the Ringer volume, press the volume 
control buttons while the telephone is ringing.
NBX
â
 Business Telephone
Quick Reference 
Part Number: 3C10175 Rev A
Published: December 1999
quickref.fm  Page 1  Friday, January 7, 2000  2:41 PM 
						

							Forward Incoming Calls to Voice Mail
Press the FWD MAIL button on your NBX telephone.
While FWD MAIL is active, incoming calls ring once before 
forwarding.
You can use NetSet to change your forwarding destination. 
See the NBX Business Telephone Guide or NetSet’s online 
help for more information.
Access Your Messages From Your NBX Telephone
1. Pick up your handset and press MSG.
2. Enter your password followed by #.
Access Your Messages From Any NBX Telephone
1. Pick up the handset and press MSG.
2. At the password prompt, press *.
3. When prompted, enter your extension number and 
then your password.
Access Your Messages From an External 
Telephone
1.Dial your company’s telephone number.
2. If the Automated Attendant answers, press * twice 
during the greeting message. 
3. If your receptionist answers, ask to be transferred to 
your voice mail. During your greeting message, press *.
4. When prompted, enter your extension number and 
password, then press #.
Mailbox Options
After logging in to your mailbox, press 9 to perform one of 
the following actions:
Message Playback Options
While listening to a message, you can: 
Forward a Message
1. While listening to the message, press 5.
2. The system prompts you to enter an extension or group 
number. You can add as many destinations as you 
want. 
3. After you have entered all the destinations, press # to 
begin recording a forwarding comment. 
4. When you finish recording the comment, press # for 
more options or hang up.
Change Your Voicemail Password
1. Pick up your handset and press MSG.
2. When prompted, enter your password.
3. Press 9 for mailbox options.
4. Press 2 to select the Change Password option.
The password used for voice mail is the same as that used to 
access NetSet. Press 
 to change your name announcement or 
personal greeting.
Press 
 to change your password.
Press 
 to create or edit group lists.
Press 
 to setup Offsite Notification options.
Press 
 to listen to the first message.
Press 
 to save the current message.
Press 
 to delete the current message.
Press 
 to reply to the sender of the current message.
Press 
 to forward the current message.
Press 
  to hear date, time, and sender information.
Press 
 to skip back 5 seconds in the current message.
Press 
 to pause the current message.
Press 
 to skip forward 5 seconds in the current 
message.
Press 
 to skip to the next message.
Press 
 to exit to the main menu.
NBX
â
 APX Messaging
Quick Reference
quickref.fm  Page 2  Friday, January 7, 2000  2:41 PM