Tascam Digital Audio Workstation Controller US-428 Owners Manual
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TASCAM US-42821 7. Special Notes on Other Programs TASCAM will be working together with developers from all over the professional audio industry to create new applications templates for the US-428. As templates and other information are available, we will be posting them to our website for free download. If you’ve created a new template, or are looking for one, or just want to see what other users are up to, we invite you to visit the US-428 users’ group in our online BBS. 7.1 Cubase VST and other Steinberg applications Cubase VST is, of course, the program from which Cubasis was derived. So as you’d expect, most of the features and functions are the same, with a few notable exceptions: ≠The full version of Cubase VST (as well as VST Score and VST/24) supports a four band fully parametric EQ on each channel. Of course, it’s supported on the US-428 - each of the four bands of VST are controlled by the four associated EQ band selector buttons. ≠VST/24 supports 24-bit recording, so you can take advantage of the US-428’s 24-bit A/D and D/A converters. To select 24-bit word length, go to VST’s Audio Control Panel. (see illustration)Cubase VST’s Version 5.0 upgrade will also support the US-428, and will include separate drivers for 16- bit and 24-bit application. See the Cubase VST manuals for more details on the program, or contact Steinberg. A version of Cubasis for MacOS will be released soon, as well as drivers for the MacOS version of Cubase VST. Other Steinberg programs, like Nuendo, will also work with the US-428. While Nuendo is geared toward a much more f ilm and post environment, the essential features of the user interace are much the same. Consequently, most basic functions on Nuendo will respond to the US-428 in much the same way as in Cubase VST. For further information on Nuendo applications, please refer to the ReadMe f ile, or check our website. 7.2 Other Applications As we go to press, TASCAM has made arrangements with the manufacturers of most of the major music software applications to provide support for the US- 428. As templates and drivers are received, they will be posted on our website, www.tascam.com, in the product support areas. Please check the TASCAM site for updates to the manual as well as related information. Illustration 7-01 - Audio System Control Panel in Cubase VST/24
22TASCAM US-428 8. Technical Support 8.1 Troubleshooting FAQs That there will be a currently updated FAQ file available on our website Q. I don’t see the US-428 in Cubasis’ Audio Control Panel. A. Check to see if the US-428 is installed correctly within your OS. In Windows, go to the Device Manager (My Computer/Control Panel/Setup), and click on the Sound, video and Game controllers tab to make sure the US-428 is installed and operating correctly. Also check to see that your USB cable is connected securely, and that the unit is powered up before booting Cubasis. Q. I’ve connected audio to the US-428, but can’t hear anything. A. Make sure your input levels are sufficient. The green INPUT LED’s should light to indicate the presence of analog audio signal at the inputs. Make sure your monitor or headphone levels are turned up, and connected correctly. Q. My audio is distorted. A. Check to see if the signal is overloading. The red OL LED’s should only occasionally flicker. In the case of a digital input, try reducing the output level of the source. Q. I can see a response on screen from Cubasis to the US-428, but I don’t hear any audio. A. Make sure your audio signal path is correctly routed. Make sure the channels you’re trying to monitor are not in Input mode. Make sure your output level is turned up. Make sure that the US-428 ASIO driver (16 or 24 bit) is selected. Q. I can hear audio, but I see no response to the US-428 on screen. A. Make sure you’ve got the US-428 selected in the VST Remote menu. Make sure you’re looking at the correct BANK of faders on screen. NOTE 8.2 Tech Support Contacts If you’ve got questions on the US-428, post them to our US-428 forum on our BBS, located on our website at www.tascam.com TASCAM techs are on line to f ield questions, but don’t be surprised if your question is answered by another user. The BBS is also a forum for comments and ideas on the US-428. You’ll f ind users of a variety of software platforms, so someone’s likely to be familiar with your program of choice. And since many of the situations you’re likely to encounter will be related to the software you’re using, it’s a good idea to check not only our website, but the websites and resources of the software program’s manufacturer as well. If you’ve got a hardware or other problem and need to speak to us, you’ll f ind a full list of contacts for TASCAM worldwide on our website. 8.3 Software Downloads You’ll also f ind a collection of templates for software applications on our website. While we will be doing our best to post as many templates as possible, we also want to encourage those users with MIDI programming skills to design their own interface. 8.4 Programming the US-428 We’re very excited about the potential of the US-428. The simplicity of its design allows it a tremendous range of possible uses. We’ve already received suggestions for using the US-428 with Software Synths and Virtual Keyboards, DSP Plug-Ins, MIDI lighting controllers, and even video editing applications. And while programming MIDI controller information isn’t for everyone, we feel certain that the development of new and different applications for the US-428 is of interest to many users. In an effort to foster the creative development of the US-428’s application base, TASCAM has made the programming specif ications for the US-428 publicly available. You’ll f ind basic information on the US- 428’s Programming Spec in the User’s Forum on the TASCAM website.
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