Starplus Triad-S 1/2/3 Single Line Telephone User Guide

							Feature  Pac kage  3
TRIAD-S, 1/2/3
Single Line  
Telephone User Guide
a new dimension in business communications 
						

							TRIADTM-S, 1/2/3
Digital Telephone Systems
(Feature Package 3)
Single Line Telephone
User Guide
Issue 3.1 - September 2000 P/N: 8053-00 
						

							I
Copyright © 2000 VODAVI Technology, Inc.
All Rights Reserved
This material is copyrighted by VODAVI Technology, Inc. Any
unauthorized reproductions, use or disclosure of this material, or any
part thereof, is strictly prohibited and is a violation of the Copyright
Laws of the United States (17 U.S.C. Section 101 et. seq.).
VODAVI reserves the right to make changes in specifications at any
time and without notice. The information furnished by VODAVI in
this material is believed to be accurate and reliable, but is not
warranted to be true in all cases.
STARPLUS
TM  and TRIADTM
are registered trademarks of VODAVI Technology, Inc.
seh/
2000
Issue Release Date Changes
1 12-98 Includes Feature Package 1 enhancements.
28-99
†Includes Feature Package 2 {FP2} enhancements.
†Content contains extensive revisions.
35-00
†Includes Feature Package 3 {FP3} enhancements.
†User Guide has been reformatted.
3.1 9-00 Content contains updated material.
LIFE SUPPORT APPLICATIONS POLICY
VODAVI Technology, Inc. products are not authorized for and
should not be used within Life Support applications. Life Support
systems are equipment intended to support or sustain life and
whose failure to perform when properly used in accordance with
instructions provided can be reasonably expected to result in
significant personal injury or death.
VODAVI Technology, Inc. warranty is limited to replacement of
defective components and does not cover injury to persons or
property or other consequential damages. 
						

							Contents
Account Codes  ................................................................................  1
Call Back  .............................................................................................  1
Call Forwarding  ...............................................................................  2
All Calls   .......................................................................................  2
Busy/No Answer   .....................................................................  2
Forward Override   ...................................................................  2
Remove Call Forward, DND, & Personalized Msgs   .....  3
Station Off-Net Call Forward (via Speed Dial)   ..............  3
Call Park ..............................................................................................  3
Personal Park   ...........................................................................  3
Station Park   ..............................................................................  4
System Park   ..............................................................................  4
Call Pickup  .........................................................................................  5
Directed Call Pickup   ..............................................................  5
Group Call Pickup  ...................................................................  5
Call Transfer  ......................................................................................  5
Making a Screened Transfer   ...............................................  5
Making an Unscreened Transfer   .......................................  6
PBX/Centrex Transfer   ............................................................  6
Calling Station Tone Mode   .................................................  6
Camp-On ...........................................................................................  6
Placing a Camp-On   ................................................................  6
Receiving a Camp-On   ...........................................................  7
CO Line Queuing  ............................................................................  7
Conference (CONF)  ........................................................................  7
Conference w/Personal Park   ..............................................  8
Do Not Disturb (DND)  ...................................................................  8
Hold - Exclusive  ...............................................................................  8 
						

							ii                                                                                                 Sep te mber 2000
Least Cost Routing  .........................................................................  9
LCR Operation and Queuing   ..............................................  9 
LCR Queue Call Back   .............................................................  9
Meet Me Page  ...............................................................................  10 Answering a Meet Me Page   .............................................  10
Message Waiting (MSG)  ............................................................  10 Answering a Message Waiting   .......................................  10 
Leaving a Message Waiting Indication  ........................  10
Name in Display Programming  ..............................................  11 
Off-Hook Preference ...................................................................  12 
Paging ..............................................................................................  12 
Personalized Messages ..............................................................  13
Placing Calls ...................................................................................  14 Intercom Call   .........................................................................  14
Outside Call   ...........................................................................  14
Speed Dial  ......................................................................................  14 Storing Station Speed Numbers   ....................................  15
Universal Day/Night Answer  ...................................................  15
User Worksheets  ..........................................................................  16 Station Speed Dial Numbers   ...........................................  16
SLT Default Numbering Plan  ...........................................  17 
						

							Account Codes 1
Account Codes
SLT stations can enter an account code to identify the call or 
the calling station.
Entering Account Code before a call:
1. Lift the handset.
2. Dial [627].
3. Dial the account code.
4. Dial [9] or CO Access code. A dial tone is heard.
5. Dial the desired number.
Entering Account Code during a call:
1. Depress the hookswitch momentarily.
2. Dial [627]. Your call will be placed on hold while you 
enter your account code.
3. Dial the account code.
Call Back
If you dial a telephone that is busy and want to leave a Call Back 
indication:
1. Briefly depress and release the hookswitch.
2. Dial [622] and replace the handset.
If the account code contains fewer than 12 digits, 
dial [6]. You will receive the intercom dial tone 
before automatically returning to the call.
Only one Call Back request can be left at a station;
the second request will convert to a Message 
Waiting request. 
						

							2 Call Forwarding
Call Forwarding
All Calls
1. Lift the handset.
2. Dial [640 + 6].
3. Dial station number where calls are to be forwarded.
4. Replace the handset.
Busy/No Answer
1. Lift the handset.
2. Dial [640].
3. Dial the desired call forward code:
[7] = No Answer calls
[8] = Busy calls
[9] = Busy/No Answer calls
4. Dial station number where calls are to be forwarded. A 
confirmation tone will be heard.
5. Replace the handset.
Forward Override
This feature allows a user to reach a busy station that is busy 
forwarded to a destination. The calling station will be able to 
Camp-On, Executive Override, or a leave message at the busy 
station rather than be forwarded to the busy destination.
Dial [5#] followed by the desired extension number. 
						

							Call Park 3
Remove Call Forward, DND, & Personalized 
Msgs
A convenient code has been incorporated to cancel either Call 
Forwarding, Do Not Disturb, or Personalized Messages when 
the SLT user has forgotten which mode is active on the phone.
1. Lift the handset. A notification tone is heard.
2. Dial [662]. A confirmation tone is heard.
3. Replace handset.
Station Off-Net Call Forward (via Speed Dial)
To forward intercom and transferred calls to an off-net location.
1. Lift the handset.
2. Dial [640], then press the asterisk [
6] key.
3. Dial speed bin number that contains number where 
calls are to be forwarded. A confirmation tone is heard.
Call Park
Personal Park
While connected to the first call:
1. Depress hookswitch momentarily. An intercom dial 
tone is heard.
2. Dial [438].
3. Dial desired number for second call.
In a speed dial bin, store the number of the off-net 
location where calls are to be forwarded. Follow 
instructions provided for storing station or system 
speed dial numbers. 
						

							4Call Park
4. Depress hookswitch momentarily. An intercom dial 
tone is heard.
5. Dial [438]. ( The 1st call is returned and the 2nd call is 
placed in Personal Park).
Station Park
While connected to an outside line:
1. Press the TRANS button.
2. Dial [439] + XXX (station number).
To Retrieve a Station Parked Call:
1. Lift the handset.
2. Dial [# + 6] and the user’s station number (while at the 
user’s telephone or from any telephone in the system.)
-or-
3. Dial [438] from the user’s station.
System Park 
You can place an outside call on hold, or consult/page/call an 
internal party before transferring the outside call.
While connected to an outside line:
1. Depress and release the hookswitch. The caller is put 
on Exclusive Hold.
2. Dial park location (430-437). A confirmation tone will 
be heard.
3. If you hear a busy tone, depress and release the 
hookswitch twice and dial another parking location.
The user can alternately connect to the other call by 
doing a hook flash and dialing [438] as many times 
as necessary. 
						

							Call Pickup 5
To Retrieve a Parked Call:
1. Lift the handset.
2. Press the pound [#] key.
3. Dial Park Location (430 to 437) where the call was 
parked.
Call Pickup
Directed Call Pickup
Upon hearing an unattended telephone ringing:
1. Lift the handset.
2. Dial [#1].
3. Dial station number of ringing telephone.
Group Call Pickup
Upon hearing an unattended telephone ringing:
1. Lift the handset.
2. Dial [#0]. You will be connected to incoming intercom 
or outside line call.
Call Transfer
Making a Screened Transfer
1. Briefly depress and release the hookswitch.
2. Dial desired intercom number.
3. Announce the call.
4. Hang up to complete transfer.
You must be in the same Call Pickup group.