Sony Xperia E5 Manual
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To download the PC Companion application from your phone 1 Connect your phone to a computer using a USB cable. 2 When prompted, follow the instructions in the phone to launch the installation of PC Companion on the computer.PC Companion can also be downloaded from www.sonymobile.com. To download software updates using a USB cable connection 1 Install the PC Companion application on the computer you are using, if it is not already installed. 2 Connect your phone to the computer using a USB cable. 3 Computer : Launch the PC Companion application. After a few moments, PC Companion detects your phone and searches for new phone software. 4 Phone : When notifications appear in the status bar, follow the on-screen instructions to carry out the relevant software updates. To update your phone using an Apple® Mac® computer 1 Install the Bridge for Mac application on the Apple ® Mac ® computer you are using, if it is not already installed. 2 Using a USB cable, connect your phone to the Apple ® Mac ® computer. 3 Computer : Launch the Bridge for Mac application. After a few moments, Bridge for Mac detects your phone and searches for new phone software. 4 Computer : If a new phone software update is detected, a popup window appears. Follow the on-screen instructions to carry out the relevant software updates. The Bridge for Mac application is downloadable from www.sonymobile.com.111This is an Internet version of this publication. © Print only for private use.
Phone settings overviewGet to know the settings in your phone so that you can personalise them to your own requirements.Wi-FiTurn Wi-Fi® on or off , scan available Wi-Fi® networks, or add the Wi-Fi® network.BluetoothTurn Bluetooth™ on or off , search for available Bluetooth™ devices, and make your phone visible or invisible to other Bluetooth™ devices.Data usageTurn the mobile data traffic on or off, and keep track of your data usage details over a specific time.More…Turn Airplane mode on or off, configure settings for VPN and Mobile networks, and enable your phone to share its mobile data connection as a portable Wi-Fi® hotspot, or through USB tethering or Bluetooth™ tethering.Call settingsManage and configure settings for fixed dialing numbers, voicemail and Internet calls.SoundConfigure how your phone rings, vibrates, or alerts you when you receive communications. You can also use these settings to set the volume level for music, video, games or other media with audio, and to make related adjustments.DisplayEnable your phone screen to switch orientation when you rotate your phone. You can also set the brightness, font size, wallpaper and screen timeout.StorageCheck out the available space on your phone's internal storageand on the SD card. You can also erase the SD card, or unmount it for safe removal.BatteryView your phone battery status. You can also see how long your phone is up on battery, and how different applications consume battery power.AppsManage running applications, downloaded applications and applications on the SD card.Xperia™Configure the USB connection mode, network connection type and Internet settings. You can also enable Facebook features inside applications.Accounts & syncEnable your phone to synchronise data with the synchronisation accounts that you add.Location servicesEnable or disable Google's location service, GPS satellites, and Location & Google search.SecurityProtect your phone by setting up different locks and passwords. You can also allow the installation applications not from Google Play™.Language & inputSelect the phone language, adjust text input options, adding words to personal dictionary and configure speech settings.Backup & resetBack up your data and reset your phone.Date & timeSet the time and date, or choose the network-provided values. Select your preferred date and hour format.112This is an Internet version of this publication. © Print only for private use.
AccessibilityEnable your installed accessibility services and adjust related settings.Developer optionsSet options for application development. For example, you can show CPU usage on the phone display and show visual feedback for touches. You can also set the phone to enter debug mode when USB is connected.About phoneView information about your phone, such as the model number, firmware version, phone number and signal. You can also update your software to the latest version.113This is an Internet version of this publication. © Print only for private use.
Status and notification icons overview Status icons The following status icons may appear on your screen:Signal strengthNo signalRoamingGPRS is availableEDGE is available3G is availableSending and downloading GPRS dataSending and downloading EDGE dataSending and downloading 3G dataBattery statusThe battery is chargingGPS is activatedAirplane mode is activatedThe Bluetooth™ function is activatedConnected to another Bluetooth™ deviceThe SIM card is not insertedThe microphone is mutedThe speakerphone is onSilent modeVibrate modeAn alarm is setSynchronisation is ongoingProblem with sign-in or synchronisationA Wi-Fi® connection is enabled and wireless networks are available Notification icons The following notification icons may appear on your screen: New email messageNew text message or multimedia messageNew voicemail114This is an Internet version of this publication. © Print only for private use.
An upcoming calendar eventA song is playingThe phone is connected to a computer via a USB cableWarning messageError messageMissed callCall ongoingCall on holdCall forwarding onSoftware updates availableDownloading dataUploading dataMore (undisplayed) notifications115This is an Internet version of this publication. © Print only for private use.
Application overviewUse the Alarm and clock application to set various kinds of alarms.Use your web browser to navigate and view web pages, manage bookmarks, and manage text and images.Use the Calculator application to perform basic calculations.Use the Calendar application to keep track of your events and manage your appointments.Use the camera to take photos and record video clips.Use the Contact application to manage phone numbers, email address and other information related to your contacts.Access your downloaded applications.Use the Email application to send and receive emails through both private and corporate accounts.Use the Facebook application to engage in social networking with friends, family members and colleagues around the world.Browse and listen to FM radio stations.Use the Gallery application to view and to work with your photos and videos.Use the Gmail™ application in your phone to read, write and organise email messages.Search for information in your phone and on the web.Use the Latitude application to view your friends’ locations on a map and share your location.View your current location, find other locations, and calculate routes using Google Maps™.Go to Google Play™ to download free and paid applications for your phone.Use the Messaging application to send and receive text and multimedia messages.Use the Movies application to play videos in your phone, and share videos with your friends or on other devices using DLNA™.Use the WALKMAN™ application to organise and play music, audio books and podcasts.View the updates of music and videos that your friends have shared on Facebook.Navigate your way using spoken, turn-by-turn instructions.View news stories and weather forecasts.Make phone calls by dialling the number manually or by using the smart dial function.Search for places, for example, restaurants and cafés.Customise power saving modes to reduce battery consumption.Use the Video Unlimited™ application to rent and purchase videos.116This is an Internet version of this publication. © Print only for private use.
Use the subscription-based Music Unlimited™ application to access millions of songs over a mobile data connection or Wi-Fi® connection.Optimise phone settings to suit your own requirements.Use the Setup guide application to learn about basic functions and to get help setting up the phone.Use the Google Talk™ application to chat with friends online.Identify music tracks that you hear playing in your surroundings, and get artist, album and other info.Use Timescape™ to collect all your communications into one integrated view, including social networking events and text messages.Use the Help application to access user support directly in the phone. For example, you can access a User guide, troubleshooting information, plus tips and tricks.Use YouTube™ to share and view videos from around the world.Download and install new applications and updates.Some applications are not supported by all networks and/or service providers in all areas.117This is an Internet version of this publication. © Print only for private use.
User support Access user support directly in your phone through the Help application. For example, you can open a User guide with instructions on how to use your phone. You can also get troubleshooting and other help from the Sony Mobile support zone, and from the Sony Mobile Customer support service. • Help application features: • User guide in the phone – read and search information on how to use your phone. • Educate yourself – read tips and tricks, get the latest news, and watch how-to videos. • Email support – send an email to our support team. • Support zone – visit www.sonymobile.com to get comprehensive support for your phone. • Troubleshooting – find common problems and error messages at the end of our User guides and on the support zone. • Customer support – if all else fails. The relevant support numbers are listed in the supplied Important information leaflet.An extended User guide is also available at www.sonymobile.com. To access the Help application 1 From your Application screen, find and tap . 2 Find and tap the required support item. 118This is an Internet version of this publication. © Print only for private use.
Troubleshooting My phone is not working as expected If you experience problems with your phone, check these tips before you try anything else: • Restart your phone. • Remove and re-insert the battery and SIM card. Then restart your phone. • Update your phone. Updating your phone ensures optimal performance and provides the latest enhancements. See Updating your phone on page 110 for more information. • Reset your phone.Be patient while resetting your phone. Restarting the phone during a reset procedure may damage the phone permanently. Resetting the phone You can reset your phone to its original settings, with or without deleting all of your personal data. It is possible to reset the phone to the state it was in before you first turned it on. But before you perform a reset, make sure to back up any important data saved on your phone. To reset the phone To avoid permanent phone damage, do not restart the phone while a reset procedure is underway. 1 From your Home screen, tap . 2 Find and tap Settings > Backup & reset . 3 Tap Factory data reset > Reset phone . 4 To confirm, tap Erase everything . I cannot charge the phone The charger is not properly connected or the battery connection is poor. Remove the battery and clean the connectors. No battery charging icon appears when phone starts charging It may take a few minutes before the battery icon appears on the screen. The battery performance is low Follow our smart tips on how to get more out of your battery. See Improving battery performance on page 14. The phone does not recognise my wired headset • Make sure the wired headset that you are using complies to the CTIA standard. Your phone supports the CTIA standard, and may not be fully compatible with other standards such as OMTP. • If you have a wireless headset that is compatible with your phone, try using that instead. 119This is an Internet version of this publication. © Print only for private use.
I cannot transfer content between my phone and the computer, when using a USB cable The software or the USB drivers have not been properly installed. Go to www.sonymobile.com for more detailed installation instructions and troubleshooting sections. I cannot use Internet-based services Make sure your subscription covers data downloads and that the Internet settings inyour phone are correct. See Internet and messaging settings on page 32 for more information on how to enable data traffic, data roaming, and download Internet settings. Contact your network operator for more information about your subscription settings. Error messages No network coverage • Your phone is in Airplane mode. Make sure Airplane mode is turned off. • Your phone is not receiving any network signal, or the received signal is too weak. Contact your network operator and make sure that the network has coverage where you are. • The SIM card is not working properly. Insert your SIM card in another phone. If this works, it is probably your phone that is causing the problem. In this case, contact the nearest Sony service center. Emergency calls only You are within range of a network, but you are not allowed to use it. However, in an emergency, some network operators allow you to call the international emergency number 112. See Emergency calls on page 36 for more information. SIM card locked You have entered your PIN incorrectly 3 times in a row. To unlock the phone, you need the PUK provided by your operator. SIM card is PUK locked You have entered your PUK (Personal Unblocking Key) incorrectly 10 times in a row. Please contact your service provider.120This is an Internet version of this publication. © Print only for private use.