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Sony Xperia E5 Manual

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    							To download the PC Companion application from your phone
    1 Connect your phone to a computer using a USB cable.
    2 When prompted, follow the instructions in the phone to launch the installation
    of PC Companion on the computer.PC Companion can also be downloaded from  www.sonymobile.com.
    To download software updates using a USB cable connection
    1 Install the PC Companion application on the computer you are using, if it is not
    already installed.
    2 Connect your phone to the computer using a USB cable.
    3 Computer : Launch the PC Companion application. After a few moments, PC
    Companion detects your phone and searches for new phone software.
    4 Phone : When notifications appear in the status bar, follow the on-screen
    instructions to carry out the relevant software updates.
    To update your phone using an Apple® Mac® computer
    1 Install the Bridge for Mac application on the Apple ®
     Mac ®
     computer you are
    using, if it is not already installed.
    2 Using a USB cable, connect your phone to the Apple ®
     Mac ®
     computer.
    3 Computer : Launch the Bridge for Mac application. After a few moments,
    Bridge for Mac detects your phone and searches for new phone software.
    4 Computer : If a new phone software update is detected, a popup window
    appears. Follow the on-screen instructions to carry out the relevant software
    updates.
    The Bridge for Mac application is downloadable from  www.sonymobile.com.111This is an Internet version of this publication. © Print only for private use.   
    						
    							Phone settings overviewGet to know the settings in your phone so that you can personalise them to your own
    requirements.Wi-FiTurn Wi-Fi® on or off , scan available Wi-Fi® networks, or add
    the Wi-Fi® network.BluetoothTurn Bluetooth™ on or off , search for available Bluetooth™ devices, and make your phone visible or invisible to other
    Bluetooth™ devices.Data usageTurn the mobile data traffic on or off, and keep track of your data
    usage details over a specific time.More…Turn Airplane mode on or off, configure settings for VPN and
    Mobile networks, and enable your phone to share its mobile data connection as a portable Wi-Fi® hotspot, or through USB
    tethering or Bluetooth™ tethering.Call settingsManage and configure settings for fixed dialing numbers,
    voicemail and Internet calls.SoundConfigure how your phone rings, vibrates, or alerts you when you receive communications. You can also use these settings to set
    the volume level for music, video, games or other media with
    audio, and to make related adjustments.DisplayEnable your phone screen to switch orientation when you rotate
    your phone. You can also set the brightness, font size, wallpaper and screen timeout.StorageCheck out the available space on your phone's internal storageand on the SD card. You can also erase the SD card, or unmount
    it for safe removal.BatteryView your phone battery status. You can also see how long your
    phone is up on battery, and how different applications consume
    battery power.AppsManage running applications, downloaded applications and
    applications on the SD card.Xperia™Configure the USB connection mode, network connection type
    and Internet settings. You can also enable Facebook features
    inside applications.Accounts &
    syncEnable your phone to synchronise data with the synchronisation
    accounts that you add.Location
    servicesEnable or disable Google's location service, GPS satellites, and
    Location & Google search.SecurityProtect your phone by setting up different locks and passwords.
    You can also allow the installation applications not from Google Play™.Language &
    inputSelect the phone language, adjust text input options, adding
    words to personal dictionary and configure speech settings.Backup & resetBack up your data and reset your phone.Date & timeSet the time and date, or choose the network-provided values.
    Select your preferred date and hour format.112This is an Internet version of this publication. © Print only for private use. 
    						
    							AccessibilityEnable your installed accessibility services and adjust related
    settings.Developer
    optionsSet options for application development. For example, you can
    show CPU usage on the phone display and show visual feedback
    for touches. You can also set the phone to enter debug mode
    when USB is connected.About phoneView information about your phone, such as the model number, firmware version, phone number and signal. You can also update
    your software to the latest version.113This is an Internet version of this publication. © Print only for private use. 
    						
    							Status and notification icons overview
    Status icons
    The following status icons may appear on your screen:Signal strengthNo signalRoamingGPRS is availableEDGE is available3G is availableSending and downloading GPRS dataSending and downloading EDGE dataSending and downloading 3G dataBattery statusThe battery is chargingGPS is activatedAirplane mode is activatedThe Bluetooth™ function is activatedConnected to another Bluetooth™ deviceThe SIM card is not insertedThe microphone is mutedThe speakerphone is onSilent modeVibrate modeAn alarm is setSynchronisation is ongoingProblem with sign-in or synchronisationA Wi-Fi® connection is enabled and wireless networks are available
    Notification icons
    The following notification icons may appear on your screen:
    New email messageNew text message or multimedia messageNew voicemail114This is an Internet version of this publication. © Print only for private use.                            
    						
    							An upcoming calendar eventA song is playingThe phone is connected to a computer via a USB cableWarning messageError messageMissed callCall ongoingCall on holdCall forwarding onSoftware updates availableDownloading dataUploading dataMore (undisplayed) notifications115This is an Internet version of this publication. © Print only for private use.              
    						
    							Application overviewUse the Alarm and clock application to set various kinds of alarms.Use your web browser to navigate and view web pages, manage bookmarks,
    and manage text and images.Use the Calculator application to perform basic calculations.Use the Calendar application to keep track of your events and manage your
    appointments.Use the camera to take photos and record video clips.Use the Contact application to manage phone numbers, email address and
    other information related to your contacts.Access your downloaded applications.Use the Email application to send and receive emails through both private
    and corporate accounts.Use the Facebook application to engage in social networking with friends,
    family members and colleagues around the world.Browse and listen to FM radio stations.Use the Gallery application to view and to work with your photos and videos.Use the Gmail™ application in your phone to read, write and organise email
    messages.Search for information in your phone and on the web.Use the Latitude application to view your friends’ locations on a map and
    share your location.View your current location, find other locations, and calculate routes using
    Google Maps™.Go to Google Play™ to download free and paid applications for your phone.Use the Messaging application to send and receive text and multimedia
    messages.Use the Movies application to play videos in your phone, and share videos
    with your friends or on other devices using DLNA™.Use the WALKMAN™ application to organise and play music, audio books
    and podcasts.View the updates of music and videos that your friends have shared on Facebook.Navigate your way using spoken, turn-by-turn instructions.View news stories and weather forecasts.Make phone calls by dialling the number manually or by using the smart dial
    function.Search for places, for example, restaurants and cafés.Customise power saving modes to reduce battery consumption.Use the Video Unlimited™ application to rent and purchase videos.116This is an Internet version of this publication. © Print only for private use.                           
    						
    							Use the subscription-based Music Unlimited™ application to access millions
    of songs over a mobile data connection or Wi-Fi® connection.Optimise phone settings to suit your own requirements.Use the Setup guide application to learn about basic functions and to get
    help setting up the phone.Use the Google Talk™ application to chat with friends online.Identify music tracks that you hear playing in your surroundings, and get
    artist, album and other info.Use Timescape™ to collect all your communications into one integrated view,
    including social networking events and text messages.Use the Help application to access user support directly in the phone. For
    example, you can access a User guide, troubleshooting information, plus tips
    and tricks.Use YouTube™ to share and view videos from around the world.Download and install new applications and updates.Some applications are not supported by all networks and/or service providers in all areas.117This is an Internet version of this publication. © Print only for private use.           
    						
    							User support
    Access user support directly in your phone through the Help application. For
    example, you can open a User guide with instructions on how to use your phone. You
    can also get troubleshooting and other help from the Sony Mobile support zone, and
    from the Sony Mobile Customer support service.
    • Help application features:
    • User guide in the phone – read and search information on how to use your phone.
    • Educate yourself – read tips and tricks, get the latest news, and watch how-to
    videos.
    • Email support – send an email to our support team.
    • Support zone – visit  www.sonymobile.com  to get comprehensive support for your
    phone.
    • Troubleshooting – find common problems and error messages at the end of our User
    guides and on the support zone.
    • Customer support – if all else fails. The relevant support numbers are listed in the
    supplied  Important information  leaflet.An extended User guide is also available at  www.sonymobile.com.
    To access the Help application
    1 From your Application screen, find and tap 
    .
    2 Find and tap the required support item.
    118This is an Internet version of this publication. © Print only for private use.   
    						
    							Troubleshooting
    My phone is not working as expected
    If you experience problems with your phone, check these tips before you try anything
    else:
    • Restart your phone.
    • Remove and re-insert the battery and SIM card. Then restart your phone.
    • Update your phone. Updating your phone ensures optimal performance and provides
    the latest enhancements. See  Updating your phone on page 110 for more
    information.
    • Reset your phone.Be patient while resetting your phone. Restarting the phone during a reset procedure may
    damage the phone permanently.
    Resetting the phone
    You can reset your phone to its original settings, with or without deleting all of your
    personal data. It is possible to reset the phone to the state it was in before you first
    turned it on. But before you perform a reset, make sure to back up any important
    data saved on your phone.
    To reset the phone
    To avoid permanent phone damage, do not restart the phone while a reset procedure is underway.
    1 From your Home screen, tap .
    2 Find and tap  Settings > Backup & reset .
    3 Tap  Factory data reset  > Reset phone .
    4 To confirm, tap  Erase everything .
    I cannot charge the phone The charger is not properly connected or the battery connection is poor. Remove the
    battery and clean the connectors.
    No battery charging icon appears when phone starts charging
    It may take a few minutes before the battery icon appears on the screen.
    The battery performance is low Follow our smart tips on how to get more out of your battery. See  Improving battery
    performance  on page 14.
    The phone does not recognise my wired headset
    • Make sure the wired headset that you are using complies to the CTIA standard. Your
    phone supports the CTIA standard, and may not be fully compatible with other
    standards such as OMTP.
    • If you have a wireless headset that is compatible with your phone, try using that
    instead.
    119This is an Internet version of this publication. © Print only for private use.    
    						
    							I cannot transfer content between my phone and the computer,
    when using a USB cable
    The software or the USB drivers have not been properly installed. Go to
    www.sonymobile.com  for more detailed installation instructions and troubleshooting
    sections.
    I cannot use Internet-based services Make sure your subscription covers data downloads and that the Internet settings inyour phone are correct. See  Internet and messaging settings  on page 32 for more
    information on how to enable data traffic, data roaming, and download Internet
    settings. Contact your network operator for more information about your subscription
    settings.
    Error messages No network coverage
    • Your phone is in Airplane mode. Make sure Airplane mode is turned off.
    • Your phone is not receiving any network signal, or the received signal is too weak.
    Contact your network operator and make sure that the network has coverage where
    you are.
    • The SIM card is not working properly. Insert your SIM card in another phone. If this
    works, it is probably your phone that is causing the problem. In this case, contact the
    nearest Sony service center.
    Emergency calls only You are within range of a network, but you are not allowed to use it. However, in an
    emergency, some network operators allow you to call the international emergency
    number 112. See  Emergency calls on page 36 for more information.
    SIM card locked
    You have entered your PIN incorrectly 3 times in a row. To unlock the phone, you
    need the PUK provided by your operator.
    SIM card is PUK locked
    You have entered your PUK (Personal Unblocking Key) incorrectly 10 times in a row.
    Please contact your service provider.120This is an Internet version of this publication. © Print only for private use. 
    						
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