Sony Projector VPL-DX15 User Manual

61Troubleshooting
Others
BOthers
Troubleshooting
If the projector appears to be operating erratically, try to diagnose and correct the problem using 
the following instructions. If the problem persists, consult with qualified Sony personnel.
Power
Picture
SymptomCause and Remedy
The power is not turned on.  The AC power cable is not connected.
cConnect the AC power cable firmly.
 The lamp or lamp cover is not secured.
cClose the lamp or lamp cover securely (page 59).
SymptomCause and Remedy
No picture....

62Troubleshooting
Sound
Remote Commander
The picture is not clear.  The picture is out of focus.
cAdjust the focus (page 26).
 Condensation has accumulated on the lens.
cLeave the projector for about two hours with the power on.
The image extends beyond 
the screen. The APA key has been pressed even though there are black edges 
around the image.
cDisplay the full image on the screen and press the APA key.
 The screen setting is not proper.
cAdjust “Shift” on the Screen setting menu.
cYou can reset all...

63Troubleshooting
Others
Others
SymptomCause and Remedy
The control panel keys do 
not function.The control panel keys are locked.
cUnlock the control panel keys (page 52).
The fan is noisy.  Lamp Mode is set to “High”.
cWhen the Lamp Mode is set to “High”, the sound from the fan 
to cool the lamp, etc. is often excessive.
 High Altitude Mode is set to “On”.
cWhen High Altitude Mode is set to “On”, the sound from the 
fan to cool the lamp is often excessive.
cCheck the ventilation holes are not blocked....

64Troubleshooting
Indicators
SymptomCause and Remedy
The LAMP/COVER 
indicator flashes in orange. 
(Repetition rate of 2 
flashes) The lamp cover is detached.
cAttach the cover securely (page 58).
The LAMP/COVER 
indicator flashes in orange. 
(Repetition rate of 3 
flashes) The interior of the unit reached a high temperature, and the 
temperature sensor has been activated.
cCheck to see that nothing is blocking the fresh-air inlet and 
exhaust outlet.
 The lamp has reached a high temperature.
cWait for...

65Troubleshooting
Others
Warning Messages
Use the list below to check the meaning of the messages displayed on the screen.
Caution Messages
Use the list below to check the meaning of the messages displayed on the screen.
Messages List
MessageMeaning and Remedy
High temp.! Lamp off in 1 
min.The internal temperature is too high.
cTurn off the power.
cCheck to see that nothing is blocking the ventilation holes.
Frequency is out of range!  This input signal cannot be projected as the frequency is out of the...

66Specifications
Specifications
Optical characteristics
Projection system
3 LCD panels, 1 lens, projection 
system
LCD panel 0.63-inch XGA panel, 
approximately 2,360,000 pixels 
(786,432 pixels × 3)
Lens 1.2 times zoom lens
f 18.63 to 22.36 mm/F1.65 to 1.8
Lamp 200 W Ultra High Pressure 
mercury lamp
Projected picture size (measured diagonally)
40 to 300 inches
Light output VPL-DX10: 2500 lumen
VPL-DX11/DX15: 3000 lumen
(When the Lamp Mode is set to 
“High.”)
Electrical characteristics
Color system...

67Specifications
Others
VPL-DX10/DX11: Max. 320 W
in standby (Standard): 5.5 W
in standby (Low): 3 W
Heat dissipation
990 BTU
Operating temperature
0°C to 35°C (32°F to 95°F)
Operating humidity
35% to 85% (no condensation)
Storage temperature
–20°C to +60°C (–4°F to +140°F)
Storage humidity
10% to 90%
Supplied accessories
Remote Commander (1)
Lithium battery CR2025 (1)
HD D-sub 15 pin cable (2 m) (1)
(1-791-992-51/Sony)
Carrying case (1)
AC power cord (1)
Operating Instructions (CD-ROM) 
(1)
Quick...

68Specifications
Preset signals
Memory 
No.Preset signalfH (kHz)fV (Hz)SyncPitch
1 Video 60 Hz Video 60 Hz 15.734 59.940 – –
2 Video 50 Hz Video 50 Hz 15.625 50.000 – –
3 480/60i DTV 480/60i 15.734 59.940 S on G/Y –
4 575/50i DTV 575/50i 15.625 50.000 S on G/Y –
5 480/60p 480/60p (NTSC 
Progressive 
component)31.470 60.000 S on G/Y –
6 575/50p 575/50p (PAL 
Progressive 
component)31.250 50.000 S on G/Y –
7 1080/60i 1035/60i, 1080/60i 33.750 60.000 S on G/Y –
8 1080/50i 1080/50i 28.130 50.000 S on G/Y –...

69Specifications
Others
Preset memory No. at the input signal
Analog signals
 When a signal other than the preset signals shown above is input, the picture may not be displayed 
properly.
 An input signal meant for screen resolution different from that of the panel will not be displayed 
in its original resolution. Text and lines may be uneven.
 When a moving image is played back from signals whose fV (Vertical Frequency) is over 60 Hz, 
the picture may not be displayed properly. 41 1152 × 864 VESA 70...

70Installing the Projector and Installation Diagram
Installing the Projector and Installation 
Diagram
This section describes the examples of installing the projector on a desk, etc.
See the chart on page 71 concerning the installation measurements.
The alphabetical letters in the illustration indicate the distances below.
a:distance between the screen and the foremost side in cabinet
b:distance between the floor and the center of the lens
c:distance between the floor and the bottom of the adjusters of...