Sony Playstation 3 Owners Manual

							41
Restoring the PS3™ system
Restoring the PS3™ system
Notices
	If you restore the default settings or restore the PS3™ system, changes to 
the settings cannot be undone. Data loss or corruption is the responsibility 
of the user. 
	 Do not turn off the PS3™ system during this operation. If the operation is 
cancelled before completion, the system software may become damaged, 
and the system may require servicing or exchange. 
	 During this operation, the power button on the system and the PS button \
on 
the wireless controller are not active. 
	 You cannot use this feature to go back to an earlier version of the system 
software. 
Restoring default settings
You can restore from the current settings under  (Settings) to the 
default settings by selecting  (Settings)   (System Settings)  
[Restore Default Settings].
After you complete the operation and restart the system, the initial 
setup screen will be displayed. Follow the on-screen instructions to 
perform initial setup of the system software (
 page 15).
Deleting data on the hard disk drive
You can delete all data on the system’s hard disk and restore from the 
current setting under  (Settings) to the default settings by selecting  (Settings)   (System Settings)  [Restore PS3™ System]. 
You can shorten the time required to perform this operation by selecting 
[Quick Format] from the list of hard disk format options. It is 
recommended that you select [Full Format] when formatting a hard disk 
that contains important or sensitive data.  After you complete the operation and restart the system, the initial 
setup screen will be displayed. Follow the on-screen instructions to 
perform initial setup of the system software (
 page 15).
Before disposing of or transferring the PS3™ system
Before disposing of your PS3™ system or giving your PS3™ system to 
a third party for any reason, including return (where permitted), be sure 
to follow the instructions in "Deleting data on the hard disk drive" and 
select [Full Format] to delete all the data on your PS3™ system. This will 
help prevent unauthorised access to or use of your credit card or other 
personal details.
Notice
SCEE shall not be liable for any direct and indirect, consequential, or special 
damages, including any damages that may arise from unauthorised access to 
or use of the data. 
  
Where you see either symbol on any of our electrical products, batteries or 
packaging, it indicates that the relevant electrical product or battery should not 
be disposed of as general household waste in Europe. To ensure the correct 
waste treatment of the product and battery, please dispose of them in accordance 
with any applicable local laws or requirements for disposal of electrical 
equipment/batteries. In so doing, you will help to conserve natural resources and 
improve standards of environmental protection in treatment and disposal of 
electrical waste. 
This symbol may be used on batteries in combination with additional chem\
ical 
symbols. The chemical symbols for mercury (Hg) or lead (Pb) will appear if the 
battery contains more than 0.0005% mercury or more than 0.004% lead. 
						

							42
Restoring the PS3™ system
This product contains a battery which is permanently built-in for safety, 
performance or data integrity reasons. The battery should not need to be 
replaced during the lifetime of the product and should only be removed by skilled 
service personnel. To ensure the correct waste treatment of the battery, please 
dispose of this product as electrical waste. 
						

							43
Before requesting service
Before requesting service
Go through this section if you experience difficulty in operating the 
PS3™ system. Should any problem persist, contact the appropriate 
PlayStation
® customer service helpline which can be found within every 
PlayStation
®3 software manual.
Power
The system does not turn on.
Check that the AC power cord is securely inserted in the system 
and the electrical outlet.
Picture
There is no picture on the TV screen.Check that the cable is securely inserted. Try disconnecting the 
cable from the PS3™ system or TV and then reconnecting it.
There may be a problem with the AV cable in use. Try using another 
cable that is compatible with the PS3™ system.
Adjust the video input on the TV to match the input connector that is 
being used to connect to the PS3™ system.
If the video output settings on the system do not match those of the 
cable or TV in use, there may be no picture. If the screen goes 
blank, turn off the system. Then, with only the system and the TV 
connected, press the system’s power button for more than 5 
seconds to turn the system back on. The video output settings will 
automatically be reset to the standard definition (SD) resolution.
The picture is distorted. Check that the cable is securely inserted. Try disconnecting the 
cable from the PS3™ system or TV and then reconnecting it.
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The Blu-ray Disc (BD) or DVD cannot be played, or the picture is 
distorted.
When outputting DVD content or PlayStation
®3 format software in 
standard definition (SD) resolution, only discs recorded in the PAL 
standard can be played.
If the system is connected to a VCR, copy protection encoding on 
some BDs and DVDs may cause image distortion, or may cause the 
image to become lighter or darker. In such cases, connect the 
system to the TV directly. You may also see a similar occurrence if 
using a combination TV/VCR unit.
If the BD or DVD does not match the region code set in the system, 
it cannot be played. For details, see "Region codes" (
 page 49).
Some DVDs are preset with parental control restrictions. Enter the 
password that was set in 
 (Security Settings) to temporarily 
increase the parental control level.
If you record video content on DVD-R, DVD-RW, DVD+R or 
DVD+RW media using a device such as a DVD recorder, you must 
finalise the media before playing it on the PS3™ system. Finalise the 
media using the recording device.
Some BDs are preset with parental control restrictions. Enter the 
password that was set in 
 (Security Settings) to change the 
parental control level.
The BD may be disc-locked. Enter the password that was set when 
the disc was created.
See also the notices under "Playable discs" (
 page 49).
Certain BDs cannot be played. To play commercially available BD video software, in some cases 
the encryption key for AACS (Advanced Access Control System) 
may need to be renewed. The encryption key can be renewed when 
the system software is updated.
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							44
Before requesting service
The size of the video image and the TV screen do not match.The settings of the connected TV and the video output settings of 
the system may not match. Check the following items:
	 Check that the system’s settings under 
 (Settings)   (Display Settings)  [Video Output Settings] are correct.
	 Check that the settings of the connected TV are correct. For 
details, refer to the instructions supplied with your TV.
With some video content, the screen size cannot be changed.
The screen colour does not seem right. If set to the default setting, the background colour changes as the 
time, day and month changes.
Audio
There is no sound.Check that the muting function on the TV or speakers is turned off. 
Also check that the volume is at the appropriate level.
If an audio device is connected, check the settings of the device. 
For details, refer to the instructions supplied with the audio device.
There may be a problem with the AV cable. Try using another cable 
that is compatible with the PS3™ system.
Some software do not support digital audio output.
If the system’s audio output settings do not match the cable or 
device in use, the system may not produce sound. Check that the 
system’s settings under 
 (Settings)   (Sound Settings)  
[Audio Output Settings] are correct.
Some content that support Dolby Digital, DTS, and other formats 
may not produce audio from all channels.
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Music files do not play.
Playback methods may be limited for some music files that are 
distributed via the Internet. In such cases, it may not be possible to 
play the content on the PS3™ system.
Network
A connection to the network cannot be established.If using a wired connection, check that the Ethernet cable is 
securely connected.
Check that the network settings are correct. Refer to the instructions 
supplied by your Internet service provider or in the software manual 
to make the correct network settings.
The message [An error occurred during communication with the 
server. This is a DNS error. (80710102)] is displayed during the 
Internet connection test. If you connect the system to a modem that does not have a router 
feature (bridge modem), you may need to set PPPoE settings. 
Select 
 (Settings)   (Network Settings)  [Internet 
Connection Settings]  [Custom] to start configuring the Internet 
connection. Continue adjusting settings until you see the IP address 
setting screen. Select [PPPoE], and then enter the user name and 
password provided by your Internet service provider.
If you connect your system to a router, complete initial settings on 
the router first. After completing the settings on the router, try to 
adjust the network settings again by selecting 
 (Settings)   (Network Settings)  [Internet Connection Settings]  [Easy] 
again. For details about the router settings, refer to the instructions 
supplied with your router.
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							45
Before requesting service
The message [The attempt to obtain an IP address timed out.] is 
displayed during the Internet connection test.If you disconnected the Ethernet cable that is used to connect to a 
device such as a PC, and then reconnected it to the system, you 
must restart both your system and the modem. After restarting both 
devices, update your network settings by selecting 
 (Settings)   (Network Settings)  [Internet Connection Settings]  [Easy]. 
For details about restarting your modem, refer to the instructions 
supplied with your modem.
If you are using a wireless connection, the WEP key may be wrong. 
Check that you have the correct WEP key, and then enter it again.
The message [The PPPoE user name or password is not correct.] is 
displayed during the Internet connection test. Enter the correct user name and password for PPPoE. If you do not 
know the user name and password, contact your Internet service 
provider.
The Web page does not display properly. Certain content, such as content that requires specialized software, 
may not display properly on some Web pages.
Disc Media and USB Devices
The system does not recognise the disc.Remove the disc and reinsert it.
If the disc has a label, insert it with the label side up.
Check whether the disc is scratched or dirty. If dirty, wipe it gently 
with a soft cloth.
See also the notices under "Playable discs" (
 page 49).
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The disc cannot be removed.
Press the eject button for 10 seconds or longer to force the disc to 
eject. After removing and before reinserting a disc into the system, 
turn off the system, and then turn on the system again to resume 
use.
The system does not recognise the USB device, or the USB device 
does not operate properly. Check that the device is inserted correctly.
The connected device may not be usable with the system.
Try using a different USB connector on the PS3™ system. The 
device may not be recognised depending on the combination of 
USB connectors in use.
In some cases, the system may not recognise the device if an 
external USB hub is used and more than the allotted number of 
devices are connected. Try removing unused devices.
When connecting a USB device, the message [An unknown USB 
device has been connected.] is displayed. The connected device may not be compatible with the system or 
software application.
The device may be compatible with specific software only. Use 
software that is compatible with the device.
There may be too many USB hubs connected. Try removing a USB 
hub.
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							46
Before requesting service
Wireless controller
The wireless controller does not function.When using the wireless controller, you must pair it with the system 
and assign a controller number. With the system turned on (power 
indicator is lit solid green), connect the system and the controller 
using the USB cable, and then press the PS button on the controller.
The controller number may have been cleared. Press the PS button 
on the controller to reassign the number.
With some software, you may need to use a specified controller 
number. Refer to the manual for the software in use.
Check the charge level of the wireless controller battery. When the 
controller is used in wireless mode, it will not function if the battery 
does not have any charge left. Charge the battery by connecting 
the controller to the system with the USB cable.
If you cannot use the controller even after checking the items 
above, try resetting the wireless controller by pushing the reset 
button on the controller rear with a thin-tipped object such as a pen.
Reset button
The wireless controller operates in an abnormal manner.Try resetting the wireless controller by pushing the reset button on 
the controller rear with a thin-tipped object such as a pen.
The wireless controller does not vibrate. Select 
 (Settings)   (Accessory Settings)  [Controller 
Vibration Function], and then try setting [Vibration Function] to [On].
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The software may not support the vibration function. Refer to the 
instruction manual for the software. For software downloaded from 
 (PlayStation®Store), refer to the compatibility notice information 
included in the software’s online description.
The response to button operations is slow. The response speed may be slow on an LCD display or PC display. 
This is not a malfunction.
The battery does not charge or does not fully recharge. The battery can only be charged when the system is turned on 
(power indicator is lit solid green).
See "Wireless controller battery" (
 page 51).
The battery charge does not last long. The battery may be wearing out. Battery duration will gradually 
decrease with repeated usage and age. See "Wireless controller 
battery" (
 page 51).
Even when the wireless controller is not being used, it loses its 
charge over time. The controller’s battery slowly loses its charge even when the 
controller is not in use. It is recommended that you charge the 
controller frequently.
Other issues
The system makes noise.When using the system in a location where heat can build up, such 
as in an enclosed AV cabinet, on carpet or a cushion, or near a wall 
(within 10cm of the wall), the internal fan will rotate rapidly to reduce 
the system’s temperature and this may generate increased noise. 
Move the system to a location with good ventilation.
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							47
Before requesting service
Depending on how a disc is being used, such as when copying an 
audio CD to the hard disk or starting software from a disc, disc 
noise may be louder than normal.  
Furthermore, some software may cause more disc noise than 
others.
You forgot your password for security settings. If you restore the system using 
 (Settings)   (System 
Settings)  [Restore Default Settings], your password will return to 
"0000". However, note that all settings other than the password will 
also be reset. Once these settings are reset, they cannot be 
recovered.
The system is warm. When the system is being used or is turned on, it may become 
warm. This is not a malfunction.
The screen freezes during gameplay. Check whether the disc is scratched or dirty. If dirty, wipe it gently 
with a soft cloth.
If you have game data for PlayStation
®3 format software installed, 
try deleting the game data and reinstalling the software. Select 
 (Game)   (Game Data Utility), press the  button, and 
then delete the game data from the options menu. Next, reinstall the 
PlayStation
®3 format software. Be careful not to delete the saved 
data for the game.
The screen is frozen. The system does not operate. Disconnect all accessories such as USB devices from the system, 
and then restart the system. Pressing the power button for 15 
seconds or longer will force the system to turn off (enter standby 
mode). After the system turns off, turn it on again.
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The power indicator is flashing red and green alternately.
The interior of the system has become hot. Check whether the 
system is being used in a hot location or whether the vents are 
blocked. Continuing to use the system in the above condition will 
cause it to stop functioning. Turn the system off and leave it unused 
until it cools down. After the system cools down, turn it on again.
The power indicator is flashing red and the system does not 
operate. The temperature inside the system may be too high. Check whether 
the system is being used in a hot location or whether the vents are 
blocked. Press the power button to stop the flashing, and then leave 
the system turned off until it cools down. After it cools down, turn on 
the system again.
The system does not recognise content. The content may be of a format that is not supported by the system. 
Content of types not supported by the system will not be 
recognised. For information on supported formats, refer to the 
online user’s guide (access from : eu.playstation.com/manuals).
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							48
Specifications
LaserType: 
Semiconductor, continuous
BD    Wavelength: 400 - 410 nm 
Power: Max. 17.5 mW
DVD  
  W
avelength: 655 - 664 nm 
Power: Max. 2.6 mW
CD  
 
W

avelength: 770 - 800 nm 
Power: Max. 4.0 mW
Power AC 220 - 240 V, 50 / 60 Hz
Power consumption   Approx. 250 W
External dimensions
(excluding maximum projecting part) Approx. 290 × 65 × 290 mm
(width × height × length) 
Mass Approx. 3.2 kg
Operating temperature 5°C - 35°C 
*
1  Hard disk capacity calculated using base 10 mathematics (1 GB = 
1,000,000,000 bytes). The system software for this PS3™ system calculates 
capacity using binary mathematics (1 GB = 1,073,741,824 bytes) and 
subsequently displays lower capacity and free space. The difference in 
displayed values does not indicate a difference in the actual number of bytes. 
*
2  Usability of all connected devices is not guaranteed.
*3  "Deep Colour", "x.v.Colour (xvYCC)" and "HD lossless audio format" defined by 
HDMI ver.1.3a are supported.
DUALSHOCK®3 Wireless Controller
Battery type Built-in rechargeable Lithium-Ion battery
Voltage DC 3.7 V
Battery capacity 610 mAh
Mass Approx. 180 g
Design and specifications are subject to change without notice. Information about 
system functionality and images published in this document may vary from those 
for your PS3™ system, depending on the system software version in use.
PlayStation®3 system
CPU
Cell Broadband Engine™
GPU RSX™
Audio output LPCM 7.1ch, Dolby Digital, 
Dolby Digital Plus, Dolby TrueHD, DTS,  DTS-HD, AAC
Memory 256 MB XDR Main RAM,
256 MB GDDR3 VRAM
Hard disk 2.5" Serial ATA 
120 GB*1 (CECH-2002A / CECH-2003A)
250 GB*1 (CECH-2002B / CECH-2003B)
Inputs/
outputs*2Hi-Speed USB  
(USB 2.0) 2
Networking   Ethernet (10BASE-T, 100BASE-TX, 
1000BASE-T) × 1
IEEE 802.11 b/g
Bluetooth
® 2.0 (EDR)
Controller Wireless Controller (Bluetooth
®)
AV output Resolution
1080p, 1080i, 720p, 576p, 576i
HDMI OUT connector*
31
AV MULTI OUT connector 1
Digital out (optical) connector  1
BD/DVD/
CD drive
(read only)Maximum read rate BD × 2 (BD-ROM)
DVD × 8 (DVD-ROM) CD × 24 (CD-ROM) 
						

							49
Specifications
BRAVIA™ Sync
"BRAVIA™ Sync" is a Sony product feature that allows you to use the remote 
controls of BRAVIA™ televisions (Sony Corporation products) to operate various 
devices that are connected to each other through HDMI cables. BRAVIA™ Sync 
uses the control signals that are transferred through the HDMI connections.
To enable the BRAVIA™ Sync feature, go to 
 (Settings)   (System 
Settings)  [Control for HDMI], and set the option to [On]. For details, refer to the 
online user’s guide (access from : eu.playstation.com/manuals) and the 
instructions supplied with the BRAVIA™ products in use.
Hint
This feature can only be used on devices that support the BRAVIA™ Sync feature. 
Compatibility with all devices that comply with the HDMI CEC specificati\
on is not 
guaranteed.
Playable discs
Blu-ray Disc (BD) PlayStation
®3 format BD-ROM
BD-ROM
BD-R
BD-RE*
1
DVD DVD-ROM
DVD+R/RW
DVD-R/RW
AVCHD
DSD Disc
CD
PlayStation
® format CD-ROM*2*3
CD-DA (audio CD)*4
CD-R/RW
*
1  Playback of BD-RE ver. 1.0 discs is not supported.
*2  PlayStation®2 format software titles do not perform on this system.
*3  This product has limited backward compatibility with PlayStation® format 
software. Many PlayStation® format software titles operate, but full compatibility 
is not guaranteed.
*
4  Playback of Super Audio CDs is not supported.
Region codes
Depending on the disc, a region code that is based on the geographic region 
where the disc is distributed may be assigned. This system can play discs 
marked with the following region codes.
Disc Region code
Blu-ray Disc (BD)
DVD
ALL
4(Models sold in DVD
Region 4 countries only)
2(Models sold in DVD
Region 2 countries only) 
						

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Specifications
PlayStation®3 format BD-ROM
(Models sold in
PlayStation®3 BD
Region 4 countries only)
(Models sold in
PlayStation
®3 BD
Region 2 countries only)
PlayStation
® format CD-ROM
DVD and PlayStation®3 format software
	 When outputting DVD content or PlayStation®3 format software in SD resolution, 
only discs recorded in the PAL standard will definitely be playable. You may not 
be able to play discs recorded for other standards (such as NTSC) on this 
system (unless an NTSC compatible TV is used).
	 When playing PlayStation
®3 format software in HD resolution, a TV that supports 
video playback at 59.94 Hz is required.
DVD-R/DVD-RW/DVD+R/DVD+RW discs
Discs that have not been finalised cannot be played.
Notices
	 Use only circular-shaped discs with the system. Do not use irregularly-shaped 
discs (for example, heart- or star-shaped discs). Using irregularly-shaped discs 
may cause a malfunction.
	 Do not use damaged, re-shaped or repaired discs. Use of such discs may 
cause a malfunction.
	 When using an 8 cm disc, insert the disc in the system without an adaptor. 	
The audio CD playback feature of this system is designed to conform to the 
Compact Disc (CD) standard. Some record companies have started marketing 
music discs encoded with copyright protection technologies. Some of these 
music discs do not conform to the CD standard and may not be playable on 
this system.
	 A DualDisc is a dual-sided disc that combines a DVD side and an audio si\
de. 
Note that the audio side is not guaranteed to play because this type of \
disc 
does not conform to the specifications required for an audio Compact Disc 
(CD).
	 If a device that is not compatible with the HDCP (High-bandwidth Digita\
l 
Content Protection) standard is connected to the system using an HDMI cable, 
video or audio cannot be output from the system.
	 When you use the AV MULTI OUT connector of the system to connect to a TV, 
copyright-protected video from a BD or from video files may be output at 
resolutions lower than 1080p. Also, these types of video will be output a\
t 
r
esolutions of 576p or lower if r
ecor

ded at 1080i (50 Hz) or 720p (50 Hz).
	 When playing discs with content that was copied fraudulently, abnormal sounds 
may be produced or the content may not play correctly.
	 To continuously enjoy playback of copyright-protected BDs, in some cases the 
encryption key for AACS (Advanced Access Control System) may need to be 
renewed. To renew the encryption key, the system must be updated.
	 Some discs may not be playable due to scratches, dust, the quality of 
recording, or the characteristics of the recording device.
	 In rare instances, CDs, DVDs, BDs and other media may not operate properly 
when played on the PS3™ system. This is primarily due to variations i\
n the 
manufacturing process or encoding of the software.