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Sony KDL-46R453A, 46R450A, 40R471A, 40R450A, 32R21A, 32R00A LCD TV Operating Instructions
Sony KDL-46R453A, 46R450A, 40R471A, 40R450A, 32R21A, 32R00A LCD TV Operating Instructions
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51 Using the Menus Product SupportContact SonySony contact information is available on this screen for your convenience. TV specific information such as Model Name, Serial Number, Software Version and downloadable ratings (if available from the TV) are displayed here. Signal DiagnosticsPress to display the diagnostics information for the current signal. OptionDescription
52 Using the Eco Settings OptionDescription ResetResets the current Eco settings to the default values. Power SavingSelect from Off, Low, High, Picture Off to adjust your TV’s power consumption. By selecting the High option, you will reduce the power consumption more than the other available settings. While Picture Off is set, pressing VOL +/– or MUTING buttons will not disable this function. Press other buttons to disable it. Idle TV StandbySelect to automatically power off the TV after 1 h, 2 h, or 4 h when no buttons are pressed on the remote control or the TV. Select Off to disable this function. Light SensorOptimizes the picture settings according to the ambient lighting. Auto Shut OffSelect On to automatically power off the TV when no input signal is detected for a certain period of time. Select Off to disable this function.
53 Other Information Other Information PC Input Signal Reference Chart for HDMI IN After connecting the PC to the TV, set the output signal from the PC according to the chart below. xKDL-32R421A/32R400A xKDL-46R453A/46R450A/40R471A/40R450A * The 1080p timing when applied to the HDMI input will be treated as a video timing and not PC timing. This affects Picture settings and Wide Mode settings. To view PC content set Wide Mode to Full, and Display Area to Full Pixel. This TV’s HDMI input does not support Sync on Green or Composite Sync. Your PC must support one of the above PC input signals to display on the television. In plug and play, signals with a 60 Hz vertical frequency will be detected automatically. (PC reboot may be necessary.) ResolutionHorizontal frequency (kHz)Vertical frequency (Hz)StandardSignalsHorizontal (Pixel)×Vertical (Line) VGA 640 × 480 31.5 60 VGA SVGA 800 × 600 37.9 60 VESA Guidelines XGA 1,024 × 768 48.4 60 VESA Guidelines WXGA 1,280 × 768 47.4 60 VESA 1,280 × 768 47.8 60 VESA 1,360 × 768 47.7 60 VESA ResolutionHorizontal frequency (kHz)Vertical frequency (Hz)StandardSignalsHorizontal (Pixel)×Vertical (Line) VGA 640 × 480 31.5 60 VGA SVGA 800 × 600 37.9 60 VESA Guidelines XGA 1,024 × 768 48.4 60 VESA Guidelines WXGA 1,280 × 768 47.4 60 VESA 1,280 × 768 47.8 60 VESA 1,360 × 768 47.7 60 VESA SXGA 1,280 × 1,024 64.0 60 VESA HDTV* 1,920 × 1,080 67.5 60 CEA-861*
54 Using a Wall-Mount Bracket Your TV can be mounted on a wall using a Wall-Mount Bracket (not supplied) out of the box as packaged. If the Table-Top Stand is attached to the TV, the TV may require detaching the Table-Top Stand. Prepare the TV for the Wall-Mount Bracket before making cable connections. Sony does not supply the Wall-Mount Bracket or the installing service. For product protection and safety reasons, Sony strongly recommends that installing of your TV on the wall be performed by qualified professionals. Do not attempt to install it yourself. Follow the instruction guide provided with the Wall-Mount Bracket for your model. Sufficient expertise is required in installing this TV, especially to determine the strength of the wall for withstanding the TV’s weight. The length of the screw for Wall-Mount Bracket differs depending on the mounting hook thickness. Please see below illustration. Be sure to store the unused screws and Table-Top Stand in a safe place until you are ready to attach the Table-Top Stand. Keep the screws away from small children. Read the supplied Safety Booklet for additional safety information. KDL-40R471A/40R450A/32R421A/32R400A: 6.5~10 mm KDL-46R453A/46R450A: 8~12 mm Screw KDL-40R471A/40R450A/32R421A/32R400A: M4 KDL-46R453A/46R450A: M6 Mounting Hook Hook attachment on rear of TV set
55 Other Information For KDL-46R453A/46R450A only Secure the Attachment Parts to the rear of the TV using the supplied screws. Screw (+PSW 6 × 16) (not supplied) Thick and soft cloth Screw (+PSW 4 × 12) (supplied) Attachment parts for Wall-Mount Bracket (supplied)Mounting Hook (not optional accessory)
56 Troubleshooting Many of the poor pictures and poor sound conditions are related to improper connection of the cables; refer to the Quick Setup Guide provided for connections. If you have questions, service needs, or require technical assistance related to the use of your Sony TV even after you read this operating instructions manual, contact the following: For US Support: http://www.sony.com/tvsupport or call 1-800-222-SONY (7669) For Canadian Support: http://www.sony.ca/support or call 1-877-899-SONY (7669) xThings to consider Check the input selection by pressing the INPUT button. You may be watching the wrong input. If you cannot hear sound from the TV, you may have accidentally pressed the MUTING button on your remote control; press the MUTING button again or press VOL + to deactivate muting, or set Speakers to Audio System. If the remote control is not functioning properly, the batteries may be installed incorrectly or may be low or an object or light may be interfering with the remote control. To reset the TV to factory default settings: 1Turn on the TV. 2Press and hold down the V button on the remote, press the "/1 button on the TV set. (The TV will turn itself off, then back on again.) 3Release the V button when the TV is turned on. IMPORTANT: The factory reset will clear all of your customized settings including the Parental Lock setting. When the Password is lost or cannot be remembered, enter the master password: 4357. This password clears your previous password and allows you to enter a new password. ConditionExplanation/Solution No picture No picture Check the Power Saving settings (see page 52). Cannot receive any channels Make sure the power cord is connected securely. Turn on the power of the TV. Check cable/antenna connections. Make sure the Signal Type setting is correct for your TV signal source.
57 Other Information TV is locked to one channelAuto Program to add receivable channels that are not present in the TV’s memory (see pages 20 and 43). Cannot receive or select channelsAuto Program to add receivable channels that are not present in the TV’s memory (see pages 20 and 43). To receive or select cable channels, make sure that Signal Type in the Channel settings is set to Cable (see page 43). To receive or select UHF channels over an antenna, make sure Signal Type is set to Antenna. The TV turns off automatically Check if Sleep Timer is activated (see page 49). Check Idle TV Standby in the Eco settings. Check Duration of Photo Frame Settings. Check Duration if TV is turned on by On Timer. No picture from some video sources Check the connection between the optional video equipment and the TV. INPUT on the remote control (see page 31). Poor picture Picture quality not as good as viewed at the store Picture quality depends on the signal content. See Quick Setup Guide (supplied) to display the best possible picture for that signal. Broadcast HD formats have poor quality Content and signal quality are controlled by the signal provider. Many HD channels and content are actually upscaled versions of standard-definition broadcasts. The picture is affected by the quality of the signal received, which varies between channel and program. Double images or ghosts Check cable/antenna connections. Check the antenna location and direction. Only snow and noise appear on the screen Check if the antenna is broken or bent. Check if the antenna has reached the end of its serviceable life. (3-5 years in normal use, 1-2 years at the seaside.) Dotted lines or stripes Keep the TV away from noise sources such as cars, motorcycles, or hair-dryers. If using 300 ohm twin lead, move the excess lead away from the TV or try using 75-ohm coaxial cable instead. No color / Dark picture / Color is not correct / The picture is too bright Adjust the Picture Mode options in the Picture settings (see page 37). If you set the Power Saving mode to Low or High, it will enhance the black level. Noisy picture Make sure that the antenna is connected using a 75-ohm coaxial cable (not supplied). Keep the antenna cable away from other connecting cords. To avoid TV interference, make sure to use an undamaged antenna cable. ConditionExplanation/Solution (Continued)
58 Blurry picture / Poor color Transporting the TV from a cold to a warm location or a sudden change in room temperature may cause moisture condensation, resulting in a blurry picture or poor color. Turn off your TV and wait a few hours before powering on again. No sound / Noisy sound No sound but good picture Check the volume control. MUTING or VOL + so that “Muting” disappears from the screen (see pages 23 and 24). Speakers to TV Speakers in the Sound settings (see page 39). If it is set to Audio System, sound is not output from the TV’s speakers regardless of the TV’s volume control. When using HDMI input with Super Audio CD or DVD-Audio, DIGITAL AUDIO OUT (OPTICAL) may not provide an audio signal. When tuned to a digital channel with Alternate Audio, the broadcaster may not be broadcasting your preferred Alternate Audio language. Press OPTIONS, highlight and select Alternate Audio, and change the Alternate Audio language (see page 39). Audio noise Make sure that the antenna is connected using a 75-ohm coaxial cable (not supplied). Keep the antenna cable away from other connecting cords. To avoid TV interference, make sure to use an undamaged antenna cable. No audio or low audio with Home Theater SystemSpeakers to Audio System in the Sound settings (see page 39). Audio Out to Fixed in the Sound settings (see page 39). No color / Irregular picture Verify that the Video/Component Selection (see page 49) is set to the current input type in use. We suggest leaving this setting to Auto. BRAVIA Sync Cannot find connected BRAVIA Sync HDMI device Make sure that the BRAVIA Sync Control is set up on both the TV and the optional device compatible with BRAVIA Sync (see page 27). Second A/V receiver is not listed on the BRAVIA Sync Device List Only one A/V receiver may be used with the BRAVIA Sync and BRAVIA Sync Control functions at one time (see page 50). ConditionExplanation/Solution
59 Other Information PC connection No picture / No signal Confirm the PC is correctly connected to the TV with the HDMI IN. Ensure the output signal from the PC is one of the formats listed on page 53. Turn the PC off. Confirm the PC connection and restart the PC. Plug-and-play will auto-detect the TV and correctly set up PC timing. Verify the PC is not in standby or hibernation mode. Poor Picture Adjust the resolution (see page 53). General TV screen feels warm Due to the thin profile of this television, the heat generated by the LCD panel backlight and supporting electronics will be more noticeable. This is normal operation and not a cause for concern. One or more promotional logo(s) appears (appear) on the screen. (Demo Mode)RETURN on the remote control to suspend Demo Mode. Then, press HOME, select Settings and proceed with Initial Setup in the Setup settings. Be sure to select Home on the viewing environment (Location) step. Wide Mode changes automatically The current Wide Mode setting is automatically replaced with the 4:3 Default setting when you change the channel or video input, if 4:3 Default in the Screen settings is set to other than Off. If you want to lock in Wide Mode selected with WIDE on the remote control, set 4:3 Default to Off in the Screen settings (see page 41). Check the Auto Wide option in the Screen settings (see page 41). Suddenly the picture gets smaller The picture gets smaller during the commercials due to the method in which the provider broadcasts their content. When HD content channels switch to SD content (commercials), the picture may be small with a black border. Auto Wide will not expand the picture during these content changes since the content information is regulated by the channel signal provider. You can manually change the Wide Mode if you prefer (see page 30). This setting will remain in effect until you change the channel or input or manually change the Wide Mode again. “Black box” on screen You have selected a text option and no text is available (see page 48). To turn off this feature, set the CC Display option to Off. If you were trying to select closed captioning, select CC1 instead of Text1-4. ConditionExplanation/Solution (Continued)
60 Black bands appear at the edges of the screen Some wide screen programs are filmed in aspect ratios that are greater than 16:9 (this is especially common with theatrical releases). Your TV will show these programs with black bands at the top and bottom of the screen. For more details, check the documentation that came with your DVD/Blu-ray (or contact your program provider). Programs in 4:3 aspect ratio will have bands on left and right sides of the screen. Programs broadcast in HD formats (720p and 1080i) with 4:3 content will commonly have black bands on the left and right sides of the screen which are added by the broadcaster (see image on left). Some cable and satellite set-top boxes can also control the size of the picture. If you are using a set-top box, refer to the manufacturer of the set-box for more information. Auto Wide will not expand the picture when the black bands on the sides of the screen are added by the broadcaster. You can manually change the Wide Mode to Wide Zoom, or Zoom to fill the screen, which will remain in affect until you change the channel or input or manually change the Wide Mode again. Certain programs on DVD or other digital sources display a loss of detail, especially during fast-motion or dark scenes This is due to the digital compression of the source content used by certain digital broadcasts and DVDs which may cause your TV’s screen to display less detail than usual, or cause artifacts (small blocks or dots, pixelations) to appear on your screen. These signal compressions are more visible and are dependent on the clarity and resolution of the TV. Remote control does not operate To determine if the problem is with the remote control or not, press a button on the TV. Check the polarity of the batteries or replace the batteries. Point the remote control at the remote control sensor located at the front of the TV. Keep the remote control sensor area clear from obstacles. Fluorescent lamps can interfere with your remote control operation; try turning off the fluorescent lamps. Some digital cable channels are not being displayed Certain cable companies have limitations on the broadcast of digital cable channels. Check with your cable company for more information. The digital cable channel may be set to Hidden in the Show/ Hide Channels setting (see page 43). Some photo, music, or video files are not displaying from my USB equipment The accessible file or folder limit in a directory is 1,000 for USB connected equipment. This limit includes non-supported files or just folders. Files or folders are populated based on their time stamps. Photo, music files or folders exceeding the limit will not be displayed. Photo images appear small in the screen Set display size to expanded. Whether or not photo images can or cannot be displayed in full- screen depends on the resolution or aspect ratio of the file. ConditionExplanation/Solution