Sony KDL-46BX450, 46BX451, 40BX450 LCD TV Operating Instructions
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51 Other Information Using a Wall-Mount Bracket Your TV can be mounted on a wall using a Wall-Mount Bracket (not supplied) out of the box as packaged. Some larger size TV may require removing the Table-Top Stand; refer to the instructions provided with the TV. Prepare the TV for the Wall-Mount Bracket before making cable connections. For product protection and safety reasons, Sony strongly recommends that you use the Wall-Mount Bracket designed for your TV and the installation should be performed by a Sony dealer or licensed contractor. Follow the instruction guide provided with the Wall-Mount Bracket for your model. Sufficient expertise is required in installing this TV, especially to determine the strength of the wall for withstanding the TV’s weight. Be sure to use the screws supplied with the Wall-Mount Bracket when attaching the mounting hooks to the TV set. The supplied screws are designed as indicated by illustration when measured from the attaching surface of the mounting hook. The diameter and length of the screws differ depending on the Wall-mount bracket model. Use of screws other than those supplied may result in internal damage to the TV set or cause it to fall, etc. Be sure to store the unused screws and Table-Top Stand in a safe place until you are ready to attach the Table-Top Stand. Keep the screws away from small children. Read the supplied Safety Booklet for additional safety information. 8-12 mm Screw (supplied with the Wall-Mount Bracket) Mounting Hook Hook attachment on rear of TV set
52 Installing the Wall-Mount Bracket xTo Customers Your TV can be wall-mounted using SU-WL500 Wall-Mount Bracket (sold separately). Please provide this installation information as well as the instruction supplied with SU- WL500 Wall-Mount Bracket to your installer. xTo Sony Dealers and Licensed Contractors To avoid injury and property damage, read these instructions carefully. Periodic inspection and maintenance is highly recommended to ensure that TV is securely mounted. xNote when installing When using the SU-WL500 Wall-Mount Bracket, the space between the wall and the TV will be 6 cm (2 3/8 inches). Use this space to route cables to the TV. 6 cm (23/8 inches)
53 Other Information For SU-WL500 Step 1: Check the parts required for the installation Open the Wall-Mount Bracket package and check the contents for all required parts along with the Instructions. Step 2: Decide on the installation location Decide where you want to install your TV. Refer to the TV installation dimensions table. Refer to the Instructions for SU-WL500. xDimension Table Figures in the above table may differ slightly depending on the installation. CAUTION The wall that the TV will be installed on should be capable of supporting a weight of at least four times that of the TV. Refer to your TV’s operating instructions for its weight. Step 3: Install the Base Bracket on the wall Refer to the Instructions for SU-WL500. Unit: mm (inches)TV DimensionsScreen center dimensionsLength for each mounting angleWeight Angle (0°)Angle (20°) TV ModelAB C DEFGHTV ×4 KDL-46BX451 KDL-46BX450 1,112 (43 7/8) 675 (26 5/8) 88 (3 1/2) 426 (16 7/8) 151 (6) 359 (14 1/4) 640 (25 1/4) 460 (18 1/8) 16.0 kg (35.3 lb.) 64.0 kg (141.2 lb.) KDL-40BX451 KDL-40BX450 980 (38 5/8) 601 (23 3/4) 122 (4 7/8) 427 (16 7/8) 151 (6) 334 (13 1/4) 566 (22 3/8) 460 (18 1/8) 12.8 kg (28.2 lb.) 51.2 kg (112.8 lb.) Screen center point (Continued)
54 Step 4: Prepare the TV for wall mount installation Follow the steps below to prepare for installing the TV. 1Disconnect all the cables from the TV. 2Detach the Table-Top Stand from the TV. 1Place the TV with its screen facing down on a level and stable surface covered with a thick and soft cloth. 2Remove the screws guided by the arrow marks and of the TV. Do not remove any other screws from the TV. Hold the Table-Top Stand with one hand to avoid it dropping when detaching. Before attaching the Wall-Mount Bracket, hang the AC power cord down behind the TV. Be careful not to hit the Table-Top Stand against the edge of the surface when placing the TV with its screen facing down. Thick and soft cloth
55 Other Information 3Secure the Mounting Hook to the rear of the TV. Determine the screw locations and secure the Mounting Hooks to the rear of the TV. Refer to the “Screw and Hook Locations Diagram/Table” shown below. 1Secure the Mounting Hooks to the rear of the TV using only the supplied screws (M6 × 16). 2Be sure to tighten the screws with equal torque strength. xScrew and Hook Locations Diagram/Table TV ModelScrew locationHook location KDL-46BX451 KDL-46BX450 d, g b KDL-40BX451 KDL-40BX450 Square holeScrew (M6 × 16) Mounting Hook Square holeAlign the tab on the rear of the Mounting Hook with the square hole on the rear of the TV as illustrated. Tab (Continued)
56 4Adjust the angle of the Mounting Hook. Refer to the Instructions for SU-WL500. Step 5: Install the TV on the wall Refer to the Instructions for SU-WL500. ~ When you put the TV back on the Table-Top Stand, reverse the above steps. When moving the TV, do not squeeze the bottom of the front panel too tight. Remove the screws or install the Mounting Hook on a stable and level surface. Screw location When installing the Mounting Hooks on the TV.Hook location When installing the TV onto Base Bracket. Wall TV
57 Other Information Troubleshooting Many of the poor pictures and poor sound conditions are related to improper connection of the cables; refer to the Quick Setup Guide provided for connections. If you have questions, service needs, or require technical assistance related to the use of your Sony TV even after you read this operating instructions manual, contact the following: For US Support: http://www.sony.com/tvsupport or call 1-800-222-SONY (7669) For Canadian Support: http://www.sony.ca/support or call 1-877-899-SONY (7669) xThings to consider Check the input selection by pressing the INPUT button. You may be watching the wrong input. If you cannot hear sound from the TV, you may have accidentally pressed the MUTING button on your remote control; press the MUTING button again or press VOL + to deactivate muting. If the remote control is not functioning properly, the batteries may be installed incorrectly or may be low or an object or light may be interfering with the remote control. To reset the TV to factory default settings: 1Turn on the TV. 2Press and hold down the V button on the remote, press the 1 button on the TV set. (The TV will turn itself off, then back on again.) 3Release the V button when the TV is turn on. IMPORTANT: The factory reset will clear all of your customized settings including the Parental Lock setting. When the Password is lost or cannot be remembered, enter the master password: 4357. This password clears your previous password and allows you to enter a new password. ConditionExplanation/Solution No picture No picture Check the Power Saving settings (see page 49). Cannot receive any channels Make sure the power cord is connected securely. Turn on the power of the TV. Check cable/antenna connections. Make sure the Signal Type setting is correct for your TV signal source. (Continued)
58 TV is locked to one channelAuto Program to add receivable channels that are not present in the TV’s memory (see pages 20 and 41). Cannot receive or select channelsAuto Program to add receivable channels that are not present in the TV’s memory (see pages 20 and 41). To receive or select cable channels, make sure that Signal Type in the Channel settings is set to Cable (see page 41). To receive or select UHF channels over an antenna, make sure Signal Type is set to Antenna. The TV turns off automatically Check if Sleep Timer is activated (see page 46). Check Idle TV Standby in the Eco settings. No picture from some video sources Check the connection between the optional video equipment and the TV. INPUT on the remote control (see page 31). Poor picture Picture quality not as good as viewed at the store Picture quality depends on the signal content. See Quick Setup Guide (supplied) to display the best possible picture for that signal. Broadcast HD formats have poor quality Content and signal quality are controlled by the signal provider. Many HD channels and content are actually upscaled versions of standard-definition broadcasts. The picture is affected by the quality of the signal received, which varies between channel and program. Double images or ghosts Check cable/antenna connections. Check the antenna location and direction. Only snow and noise appear on the screen Check if the antenna is broken or bent. Check if the antenna has reached the end of its serviceable life. (3-5 years in normal use, 1-2 years at the seaside.) Dotted lines or stripes Keep the TV away from noise sources such as cars, motorcycles, or hair-dryers. If using 300 ohm twin lead, move the excess lead away from the TV or try using 75-ohm coaxial cable instead. No color / Dark picture / Color is not correct / The picture is too bright Adjust the Picture Mode options in the Picture settings (see page 35). If you set the Power Saving mode to Low or High, it will enhance the black level. Noisy picture Make sure that the antenna is connected using a 75-ohm coaxial cable (not supplied). Keep the antenna cable away from other connecting cords. To avoid TV interference, make sure to use an undamaged antenna cable. Blurry picture / Poor color Transporting the TV from a cold to a warm location or a sudden change in room temperature may cause moisture condensation, resulting in a blurry picture or poor color. Turn off your TV and wait a few hours before powering on again. ConditionExplanation/Solution
59 Other Information No sound / Noisy sound No sound but good picture Check the volume control. MUTING or VOL + so that “Muting” disappears from the screen (see page 24). Speakers to TV Speakers in the Sound settings (see page 38). If it is set to Audio System, sound is not output from the TV’s speakers regardless of the TV’s volume control. When using HDMI input with Super Audio CD or DVD-Audio, DIGITAL AUDIO OUT (OPTICAL) may not provide an audio signal. When tuned to a digital channel with Alternate Audio, the broadcaster may not be broadcasting your preferred Alternate Audio language. Press OPTIONS, highlight and select Alternate Audio, and change the Alternate Audio language (see page 38). Audio noise Make sure that the antenna is connected using a 75-ohm coaxial cable (not supplied). Keep the antenna cable away from other connecting cords. To avoid TV interference, make sure to use an undamaged antenna cable. No audio or low audio with Home Theater SystemSpeakers to Audio System in the Sound settings (see page 38). Audio Out to Fixed in the Sound settings (see page 38). No color / Irregular picture Verify that the Video1/Component Selection (see page 46) is set to the current input type in use. We suggest leaving this setting to Auto. BRAVIA Sync Cannot find connected BRAVIA Sync HDMI device Make sure that the Control for HDMI is set up on both the TV and the optional device compatible with BRAVIA Sync (see page 27). Second A/V receiver is not listed on the Device List Only one A/V receiver may be used with the BRAVIA Sync and Control for HDMI functions at one time (see page 47). PC Input No picture / No signal Confirm the PC is correctly connected to the TV with either the PC IN (with an HD15 cable) or with the HDMI IN. Ensure the output signal from the PC is one of the formats listed on page 50. Turn the PC off. Confirm the PC connection and restart the PC. Plug-and-play will auto-detect the TV and correctly set up PC timing. Verify the PC is not in standby or hibernation mode. Poor Picture Adjust the resolution (see page 50). Pitch and Phase. ConditionExplanation/Solution (Continued)
60 General TV screen feels warm Due to the thin profile of this television, the heat generated by the LCD panel backlight and supporting electronics will be more noticeable. This is normal operation and not a cause for concern. Wide Mode changes automatically The current Wide Mode setting is automatically replaced with the 4:3 Default setting when you change the channel or video input, if 4:3 Default in the Screen settings is set to other than Off. If you want to lock in Wide Mode selected with WIDE on the remote control, set 4:3 Default to Off in the Screen settings (see page 39). Check the Auto Wide option in the Screen settings (see page 39). Suddenly the picture gets smaller The picture gets smaller during the commercials due to the method in which the provider broadcasts their content. When HD content channels switch to SD content (commercials), the picture may be small with a black border. Auto Wide will not expand the picture during these content changes since the content information is regulated by the channel signal provider. You can manually change the Wide Mode if you prefer (see page 29). This setting will remain in effect until you change the channel or input or manually change the Wide Mode again. “Black box” on screen You have selected a text option and no text is available (see page 45). To turn off this feature, set the CC Display option to Off. If you were trying to select closed captioning, select CC1 instead of Text1-4. Black bands appear at the edges of the screen Some wide screen programs are filmed in aspect ratios that are greater than 16:9 (this is especially common with theatrical releases). Your TV will show these programs with black bands at the top and bottom of the screen. For more details, check the documentation that came with your DVD/Blu-ray (or contact your program provider). Programs in 4:3 aspect ratio will have bands on left and right sides of the screen. Programs broadcast in HD formats (720p and 1080i) with 4:3 content will commonly have black bands on the left and right sides of the screen which are added by the broadcaster (see image on left). Auto Wide will not expand the picture when the black bands on the sides of the screen are added by the broadcaster. You can manually change the Wide Mode to Wide Zoom, or Zoom to fill the screen, which will remain in affect until you change the channel or input or manually change the Wide Mode again. ConditionExplanation/Solution