Sony Kdl 40d3550 Operating Instructions
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41 GB Additional Information Troubleshooting Check whether the 1 (standby) indicator is flashing in red. When it is flashing The self-diagnosis function is activated. 1Count how many 1 (standby) indicator flashes between each two second break. For example, the indicator flashes three times, then there is a two second break, followed by another three flashes, etc. 2Press 1 on the top edge of the TV to turn it off, disconnect the mains lead, and inform your dealer or Sony service centre of how the indicator flashes (number of flashes). When it is not flashing 1Check the items in the tables below. 2If the problem still persists, have your TV serviced by qualified service personnel. Picture No picture (screen is dark) and no sound Check the aerial/cable connection. Connect the TV to the mains, and press 1 on the top edge of the TV. If the 1 (standby) indicator lights up in red, press "/1. No picture or no menu information from equipment connected to the scart connector Press / to display the connected equipment list, then select the desired input. Check the connection between the optional equipment and the TV. Double images or ghosting Check the aerial/cable connection. Check the aerial location and direction. Only snow and noise appear on the screen Check if the aerial is broken or bent. Check if the aerial has reached the end of its serviceable life (three to five years in normal use, one to two years at the seaside). Distorted picture (dotted lines or stripes) Keep the TV away from electrical noise sources such as cars, motorcycles, hair-dryers or optical equipment. When installing optional equipment, leave some space between the optional equipment and the TV. Make sure that the aerial/cable is connected using the supplied coaxial cable. Keep the aerial/cable TV cable away from other connecting cables. Picture or sound noise when viewing a TV channel Adjust “AFT” (Automatic Fine Tuning) to obtain better picture reception (page 34).Some tiny black points and/or bright points appear on the screen The picture of a display unit is composed of pixels. Tiny black points and/or bright points (pixels) on the screen do not indicate a malfunction. The picture contours are disrupted Select “Auto 1” or “Auto 2” in “Film Mode” (page 28). No colour on programmes Select “Reset” (page 23). No colour or irregular colour when viewing a signal from the 3 sockets Check the connection of the 3 sockets and check if each sockets are firmly seated in their respective sockets. Sound No sound, but good picture Press 2 +/– or % (Mute). Check if the “Speaker” is set to “TV Speaker” (page 29). Channels The desired channel cannot be selected Switch between digital and analogue mode and select the desired digital/analogue channel. Some channels are blank Scrambled/Subscription only channel. Subscribe to the pay TV service. Channel is used only for data (no picture or sound). Contact the broadcaster for transmission details. Digital channels are not displayed Contact a local installer to find out if digital transmissions are provided in your area. Upgrade to a higher gain aerial. General The TV turns off automatically (the TV enters standby mode) Check if the “Sleep Timer” is activated, or confirm the “Duration” setting of “On Timer” (page 30). If no signal is received and no operation is performed in the TV mode for 10 minutes, the TV automatically switches to standby mode. The TV turns on automatically Check if the “On Timer” is activated (page 30). Some input sources cannot be selected Select “AV Preset” and cancel “Skip” of the input source (page 29). The remote does not function Replace the batteries. The “Store Display Mode: On” message appears on the screen Select “All Reset” in the “Set-up” menu (page 31). Continued
42 GB HDMI equipment does not appear on “HDMI Device List” Check that your equipment is HDMI control compatible equipment. Not all channels are tuned Check support web site for cable provide information. http://support.sony-europe.com/TV/DVBC/
Printed in Spain3-280-663-11(1) KDL-46D3550/46D3500 KDL-40D3550/40D3500